I've very rarely had to use a Plumming Company over the years of home ownership but in this case we did. As you can imagine and we have all heard the horror stories, you hope you call the right one . Our experience was excellent when we called E-Drains. The response was fast, the diagnosis over the phone was straight forward and with professionalism. Alejandro showed up about 1 hour later , he was honest, fare priced and prompt to fix our clogged bathroom sinks. No hidden charges, and showed us clear problems before making any changes to original equipment. In short, I would suggest E-Drains to all my friends, family, and neighbors. Thank You E-Drains! read more

This company also goes by the name E-Drains. (Same address physical address and when you call them, E-Drains is the company that responds to service calls.) When I called them, I thought I was calling George Baird Drain Service, a totally different company which is excellent and well-priced. Unfortunately, I was scammed. We had them come out to unclog our shower drain. They used an air device to pop the drain, but the drain appeared to be opened and working fine at that time. It only lasted 8 days, however, and then when I called to ask them to come out again, they told me they don't warranty their services unless they hydrojet. Hmmm. I did a little research, and realized this was not the same company as George Baird Drain Service, which always guarantees their excellent work. So, my bad for calling the wrong company. But also, this company does very poor work. I do not recommend them for unclogging drains. They also appear to be trying to trick potential customers by using the "Baird" name, which is fairly well known in east county San Diego as being associated with reputable drain cleaners. So, buyer beware with these guys. read more

I had my drain cracked in a wall that was really hard to get to, Edy with E Drain came to my condo, identified where the problem is and fixed within a couple of hours, no delays,very polite and clean, no mess was left behind, special thanks to his crew. Definitely recommend E Drain to my friends and family! read more

E-DRAINS - Drain pipe replacement. - Plumbing Near Me - La Mesa, California

This week I had some quotes and inquired about whole house water filtration or soft water systems. One of the contact was E-Drain from San Diego and to my surprise this company responded quickly, gave me a budgetary quote right over the phone with 3 options within my budget, and carefully explained the equipment offered including features and benefits. They set an appointment to finalize quote for which they showed up on time, and when I decided what I wanted, they promptly sent an installer out the same day to execute the work. I looked into this because I'd suffered from dry skin, frizzy hair, and dry scalp. My whole family has noticed a difference in water quality and my skin and hair already feels great. I highly recommend E-Drain! read more

Thank you so very much for taking the time to come out and assess our plumbing issue. Honest, reliable, prompt and friendly. I cannot say enough good things about Edy. You will always have our business. read more

As everyone has said , scam, scam , scam , quoted one price ,charged another and unprofessional. Unfortunately did not know there were two Bairds and called the scammers . read more

Great service. Fast and friendly. Good work. Edy is an extra helpful agent. Always the best service in San Diego.

When I call a company for a service, I expect that company to show up. Not contract out the service to someone else. Service was expensive compared to other quotes I've seen, and the plumber wasn't very professional. I'll be calling someone else in the future. I didn't realize Baird Plumbing was just a referral service to end up with some random plumber. Oh, even better. If you write a negative review, they just lie and say they have no record of you. What a POS company. Also, turns out this company is just a scam/crooks using the name of a reputable company to lure your business. The company you want is George Baird Drain Service at 619-462-8229 read more

Great service, cleared drain fast! The technician was polite and I am very happy with the results.

I have used E-Drains twice this year. The first time, both my husband and I were out of town. My mother in law, who was watching our kids informed use that all the drains were backing up. E-Drains was able to give me a quote for hydro jetting, over our chat and meet me right when I got back in town. I was given a 1 year warranty, which was honored last night when I had a problem with my shower drains. I contacted them via chat on Yelp around 6:15 pm and Willy came out around 7:00 and took care of the problem! What a life saver! read more

Eddy was recommended by a good friend who regularly hires E-Drains for his properties... he did not disappoint. Eddy and team (Rey and Angel), did a stellar job. I hired them for routine maintenance (hydro jetting and snaking drains). They went above and beyond by also fixing other small issues, like water pressure. Definitely recommend these guys! read more

Our laundry and kitchen drain backed up overnight. I called E-Drains on a Tuesday morning and they had one of their plumbers, Ahmad out within an hour. Ahmad snaked the clean out drain and had us squared away within 30 minutes. I never write any reviews but I wanted to recommend these guys, great, prompt service and a very reasonable price!! read more

E drains was hired to repair a portion of sewer pipe due to a clog. They gave a year warranty. The property owner and me(tenant)were satisfied. Once I took over the business it started getting clogged again. They came out and power jet it. I thought it was good. It clogged again and they came out and showed me the NEW clog 2 foot where they replaced the pipe.he said it would cost a extra 5k to repair that clog. Wait! We paid 6k then i need to pay another 5k? I had a plumber I used before see it. He ran a camera and a cutting device to remove a plastic lid, credit cards, coins, bolts. Looked like from many years of build up. The entire line needs to be replaced. Hire a plumber with experience because e-drains lacks experience and will just take your money. read more

E-DRAINS - Sink back up - Plumbing Near Me - La Mesa, California

This company is awesome; quick responding, fast-acting, and gets the job done quickly and correctly. Eddie was very professional and explained everything to me in detail. He was in and out in just a few minutes after hydro-jetting our whole house pipes! read more

They recently installed a reverse osmosis water filter and it has been a game changer for us. They did an amazing job and we felt like it was definitely affordable. The water is delicious. The worker was extremely kind and was always engaged in his work. Best of all we finally have a filter, no more water gallons lol read more

E-DRAINS - Reverse osmosis filter - Plumbing Near Me - La Mesa, California

I highly recommend Edy with Edrains for any major service to your existing plumbing. Edy's main lead Rey and crew managed to successfully trench clean routes for new plumbing to be installed and replace the piping installed back in the 1950's. They gained my confidence when he shared footage of a large project he completed in Point Loma. The crew was courteous and maintained cleanliness throughout the duration of the install. It has been a few months and new plumbing has not caused any issues. Edy stands by his work and follows up to see if anything is needed. I'm grateful to have chosen a company who understands and addresses the plumbing issues effectively and made this process as bearable as can be. Thanks again Edy! You have my business for life. read more

Came by very quickly after I requested an estimate for a semi-emergency. Was the first to arrive which I really appreciated. Very polite and nice young gentleman. Would have gone with them as his bid was also reasonable, unfortunately timing was of the essence and he couldn't start the actual work right away and another service could and time was of the essence. Otherwise I would have totally used e-drains. By the way they do more than drains so don't let the name fool you. On my call list for next time for sure! read more

Ahmad was great! Very responsive, on time, and honest work. I thought I had a problem with my toilet and he told me everything checked out fine, which was great news. I will definitely use E-drains again. Thank you again Ahmad! read more

Thought I was calling George Baird who I have used for years. They told me I was in their computer?? Big lie , turns out I've never used them! read more

+++SCAM++SCAM++SCAM++Baird Drain Service A.K.A.: E-Drains Inc. was recommended to my by a person that has commercial apartment. SCAM: under no circumstances employ these scavengers to clean a stopped drain. As noted with all of the ratings as, "1," if there was a lower rating, I would give them a "0". They took advantage of my 91 year old Mother. Shame on them. Rationale: 1) They try to up sell, meaning that they want to do a procedure called, "hydrojet." Supposidly, they did this for an extra $250.00. 2) They do not back up their work. I was told that my mom would have a year's guarantee for the $339.00 drain cleaning plus hydrojet. Yesterday, mom had the same drain clogged that supposidly had a hydrojet procedure three months ago. They refused. 3) No ethics--they lied about the guananteed, won't back up their work, and no sense of pride in their work. +++SCAM++SCAM++SCAM+++++SCAM++SCAM++SCAM+++++SCAM++SCAM++SCAM++ read more

I hired E-Drains Plumbing for a clogged kitchen drai job, and I couldn't be more satisfied. They did a stellar job, were fair with pricing, and genuinely had my best interests in mind. Highly recommend their services! Edy was the technician and just gave me multiple options to solve my issue with budget in mine. This is what customer service should be like! read more

I submitted a request for service (blocked kitchen drain) and almost immediately received a call from E-drain to schedule an appt the same day. The technician, Ahmed, arrived on time and quickly went to work. It turned out the old drain pipes needed replacement, note: home was built in 1940. Ahmed and his crew came back the next morning, Christmas Eve, to finish the work. I'm thankful to Ahmed and E-drain for their service! read more

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They are horrible. They are pretending to be George Baird's plumbing, They are banking on unsuspecting long time customers of the original George Bairds. I called today and booked an An appointment for them to go clean a drain at one of my apartment buildings. They gave me a time from 2 to 5. No one showed up, I called back and they said they were running late and now it would cost double or triple to have them clean the drain because it's after hours. Even though I had an appointment from 2 to 5. When I said that they had never done that before and I've been doing business with them for 20 years they Just played dumb. Do not go to this company, they are banking off 20 years of great work by the original company. Thankfully I remembered that George Bairds was a 619 phone number. These people are scammers and snakes. Do not go to them read more

*Also known as E-DRAINS. Caution! I called this company thinking that they were George Baird Drain Services. There are NOT the same companies. We had seepage coming out of the outside clean-out. I called the company and they quoted $125 to snake the pipe (which we have had done before in the past due to roots in the cast-iron pipe). It was $75 from another company. We needed this done ASAP as it was day 3 of needing a plumber to come out. When the plumber (Edy) got here, he put a camera in the pipe and then proceeds to tell me that he can't put a heavy duty snake in there due to the clay pipe. As I didn't know any better, I took his word for it. He then quoted $5,200 to come out and dig up and replace the cast-iron pipe. I couldn't make that decision as I rent so I passed that information onto my landlord. Edy then tells me it's $150 for what he just did (camera and maybe a snake??). At this point there is a lot going on and I didn't have a B.S. radar on. Edy also left the sewage in the clean-out area which previous plumbers have always flushed out. Another plumber from a different company came out and snaked the pipe and took care of the issue for us. And he hit resistance which makes me suspect that Edy didn't even snake the pipe at all since it was only hours later. The pipe that needed to be snaked was cast-iron and the "clay" pipe Edy mentioned is the city's pipe which is under the sidewalk which was not the issue in the first place. The way Edy presented it was that he couldn't use a heavy-duty snake because the whole pipe was clay when all he really needed to do was snake the cast-iron portion. He was young, friendly and personable and I just took his word for it. I ended up talking to George Baird Drains later that day and they let me know that Baird Drain Services has taken their name to portray themselves as George Baird and get their clients by people assuming they are the same. The receipt that Baird Drain gave me said E-Drains so I'm not sure what that is about either. Hindsight is 20-20 so I won't be making this mistake again. Hopefully this will help others to avoid them. read more

I agree with Mary E. Dated 11/20/2024 100%. I called a company named Baird plumbing . They were posing as this company and when they arrived they introduced themselves as Baird Plumbing only to find out when they asked for payment It was not Baird Plumbing at all it was E-Drains. They were called to just snake a clogged drain, which the drain outlet was on the same wall as cleanout drain, about six inches below clogged drain. They did not even make any kind of effort to try and unclog the drain. They just started to tell me that they needed to pull up my hardwood floors and jack hammer my foundation. When they told me that the work for that day was $125.00 I was shocked because in the past it only cost $40.00. That is when I found out that they were E-Drains who specializing in ripping apart your house for a simple fix. I had the Baird plumbing that I thought I was calling and they came out the next day, snaked my drain for $40.00 and I have not had a problem since 10/3/2024. I strongly encourage other to NOT use this company. I will also file a complaint to the BBB and CA state Contractors Board. read more

Be Aware of this Company! They have the worst Customer Service- Front desk lady by the name of Linda is extremely rude. I have Homeowners Warranty of America and they are the ones that sent this company for my plumbing issues, after 3 trips, and 3 No shows- (unprofessional and inconsiderate of others' time) they only fixed half the issue and expect to be paid in Full. I still had to get another plumber to fix my issue. Dealing with this Company has been a nightmare. The technicians made a complete mess in my bathroom due to not knowing how to turn Off water from the main water system. Would not recommend. I have also reported them to the BBB. As this is not the way to do business. read more

They came out and tried to scam me into a $5800 job. I called another company and they did the same job for $250. Do not use this company.

I had a fabulous experience with E-Drains and Edy and can't recommend them highly enough! I had a backed up main drain and utilized the Yelp function to receive multiple quotes at the same time. Edy's company was extremely responsive and the only one who was willing to give me a fixed estimate and also able to make it out the same day. Edy arrived within the designated window, communicated his ETA, and showed me the issue via his camera system at no additional charge. I paid an exceptionally reasonable rate, especially as compared to other "estimates" I'd received. They have my business moving forward, period. What a relief to find an honest business owner who does what they said they would do with no up charges or hard sell. read more

Couldn't be happier with their responsiveness. Eddy was awesome and professional, and explained everything thoroughly.

Just had Edy come to our apartment and fix a bathroom sink that has always had an issue. He was communicative, great manners, and fixed it in no time! I was told they would be here between 11-1 and be called at 11:10 to say he would be here in 15 min. Great communication and nice not having to wait all day! Thank you Edy for fixing the sink! read more

E-Drains was able to come same day and help us with a clogged kitchen drain that we needed fixed. We were leaving the next day and I needed repaired before our house sitters arrived. They were very helpful at getting us in same day, kept us updated on arrival times and were friendly. I will definitely call them again next time we have an issue. read more

Edy is great! Roto Rooter no showed on me two days in a row. Edy Rushed over to accommodate my crazy schedule and fixed my drain in ten minutes after a local plumber told me it needed extensive work. Edy is so polite and professional, and I cannot recommend him enough! read more

BEWARE! i wish i had a positive review but this company was so unprofessional, they came to my home to fix a clogged drain, when they fixed it not only did they leave a mess, but a few days later the same issue happened, the pipe broke and came to realize they used duck tape to fix the issue, they charged a premium price and they also took all the materials i purchased, ive been calling them ever since and im getting ignored! BEWARE read more

Eddie was great to work with. He put his camera down the drains and surveyed my problem areas. Nice equipment with a very clear picture for me to see first hand. He closed out with recommending the fixes that should be done and a bid for the procedure. No hassles or pressure. He was considerate, respectful and did a thorough cleanup after finishing. I will definitely hire him to do the fixes on our problems. read more

Worst experience ever. I am member of a home warranty company that e drains works for. They got some technical issues on their web portal and technicians canceled our appointment without any prior notice. The staff who answers calls is really really rude ... she didn't explain at all and just said "don't call us" and hang off. A technician came to our house and charged us $75 and did not report the case back so we ended up calling Multiple times for couple days to the warranty company because the warranty company does not receive any report from the E-DRAINS technician. Highly unprofessional, unpleasant and rude. I don't understand why the warranty company works with e drains. Please replace the teller first at e drains She will make you lose all customers read more

We had a technician, Ahmad, sent to our home to snake our drain in our washer machine. Two days later, an unidentified man walked into my yard without introducing himself, stated he was with Baird Plumbing and looking for his employee, Ahmad. I let him know Ahmad was here two days prior and he left without providing his name. While Ahmad was here, he unplugged a freezer without my knowledge and did not plug it back in. Four days later, I saw the outdoor freezer with over $500 of groceries in it was off and food was ruined. When I realized this, I called to see who I could speak to about the issue and possibly getting some kind of refund or partial refund for the inconvenience of over $500 worth of food going bad. When I called initially, Becky was very helpful and understanding and said someone would call me after the holiday weekend. I was pleasantly surprised when I got a phone call from someone just a few minutes later. Linda was initially polite, however grew increasingly rude and hostile. Told me I was probably wrong, her technician never unplugged it, she can't guarantee the man in my yard was from Baird (despite him stating he was), then said it was possibly a different Baird. Essentially, she did everything she could to discredit everything I said and had zero customer service. She got exceedingly hostile and rude and as someone who worked in customer service for over fifteen years, I told her I was frustrated by her tone. I asked to speak to someone else and she said "you can speak to me or you can speak to no one". This company is poorly managed, clearly unorganized, and has no respect for their customers. Be warned. read more

We had a stop gap valve replaced, and a water line added to our new refrigerator. The tech was quick after running out to purchase parts, and we had zero issues with any leakage. This service is well worth a call. And we will use them in the future. read more

So dishonest. They stole the baird name. go find the REAL baird drain company, dont use these scammers. they will never fool me again

Someone accidentally dumped a cup with my earrings down the drain. Edy came over and saved the day. He was polite and efficient. I was really happy with the outcome and professionalism. I will be using them all my plumbing needs going forward. Thank you Edy! read more

My husband gave this company an updated shining 5 start review. Unfortunately, it is not worth those 5 stars. Besides the price being completely outrageous, the plumber cut 2 holes in my garage, one in my laundry room and a huge hole in my cabinet. After my husband stated in his review that he was disappointed in the holes left, the plumber called my husband and said the company wanted him to fix the holes. He scheduled for Friday 12/16 at 8am, and he didn't show up until 1030am after my husband had to call him. First of all, his attempt to repair the holes is laughable at best. He put the drywall back in place, fine. However, he sprayed wall texture over it and left it. He only partially repaired 2 holes and dropped one drywall piece behind the wall. The cabinet hole is not fixable at all, and I will have to replace the entire cabinet. He said he didn't have the supplies to fix the other hole where he dropped the drywall, but he said he would come back Saturday or Monday. Well, here we are on Thursday 12/22 with one hole still open and zero communication. At this point, we don't even want him to come back because of the crappy job he did on the two other holes. I have resigned to fixing them myself. I'm not a contractor, but have patched drywall holes on my own throughout my life and if I had known that he was going to half ass the job, I would have just repaired them on my own instead of having to fix someone else's crappy work. He also made a gigantic mess in my garage, laundry room and kitchen and didn't clean up after himself. I have never had someone come and repair something in my house, make a mess, and not clean up after themselves. Completely unprofessional. 1 out of 10 do not recommend. However, I would highly recommend Kyle at Sherlock Plumbing. Very fair prices and very professional. read more