Requested a quote for a new water heater installation and received one within a few minutes. It was competitive with other estimates but offered the best overall value--especially since I ended up with a 50-gallon tank instead of the 40-gallon I originally expected. Installation was scheduled promptly. Justin arrived on time, worked efficiently, and was in and out without unnecessary delays. He was professional, knowledgeable, and took the time to answer all of my questions thoroughly. Would definitely call again for any future work. Highly recommended. read more

Five Star Plumbing - New water heater. - Plumbing Near Me - San Diego, California

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Justin with Five Star Plumbing was awesome. I had a stuck garbage disposal and had tried some DIY fixes that had worked in the past but to no avail. Justin got me scheduled the same day with fast estimates and responses. Prices were very reasonable and he fixed my garbage disposal very quickly within minutes. I was thankful that I did not need to replace my entire disposal. I will be using Five Star Plumbing for my future plumbing needs and recommending this business to my friends. read more

Kind of crazy leaving a review when they didnt provide a service but today my expansion tank on my water heater started leaking and I reached out to Justin on a Saturday afternoon and he wasnt able to come over but he took the time to walk me through doing it on my own. I was able to do it on my own thanks to his help but had he been able to come over, im sure he would have provided exceptional service. He still gave me his time without any expectations which is why I am writing this review. Be kind to others. Kindness matters. Thank you Justin! read more

Quick response and easy scheduling. Our sink plumbing issue was repaired in short order to correct an oversight from a previous contractor.

We called Justin as our usual plumber wasn't calling us back and we had a slowly leaking toilet that was dripping into our son's playroom (yuck). Justin was prompt to pick up and put us on his schedule, and on the day-of, he arrived on time and had our toilet wax seal replaced and ready to go in less than 30 minutes! read more

Justin is the real deal. Messaged with him about issues with my garbage disposal. In his messages he coached me things to try which he didn't have to do - it was very helpful. Nothing he suggested worked so he came out to replace it and it turns out he got it working due to a jam I couldn't dislodge. Charged me barely anything for his time - will be using him again in a heartbeat. Friendly guy who goes out of his way to help customers. read more

Great professional service. Highly recommended. Knowledgeable and efficient. Arrived on time.

Great service at a great price! Justin was quick to respond and timely with replacing my wax ring on my toilet. He even informed me that the water supply line was about to go bad and also replaced that for me as well. I will definitely call him again when I need other plumbing services! read more

Fast, honest, knowledgeable Swapped out my garbage disposal in just a couple minutes and made sure to show me how to use the Allen wrench if it got stuck. read more

My 8 y/o tank water heater stopped working and I needed to get it replaced immediately. My 3 options were to repair it, replace it with another tank water heater or convert it to a tankless water heater. Due to their outstanding 5 star rating, this was the first company that I contacted. Pros: Justin responded extremely quick to my text. I inquired about possibly repairing the water heater or buying a new tankless. The first thing he told me was that he does not install tankless water heaters. However, even knowing that he most likely was not going to get my business, Justin still took the time to give me the repair cost, the costs I could expect with a tankless, and the cost for installing a tank water heater, in case I changed my mind. After explaining what was causing the clunking noises that my water heater was making, he recommended against repairing the unit since it was on its last leg. Cons: He doesn't install tankless water heaters! I did not go with Justin. Only because I decided to go with a tankless water heater. I would not hesitate to contact Justin for my future plumbing needs. read more

My husband and I have used Justin at Five Star Plumbing's services several times over the years for everything from a main water valve replacement to a clogged toilet. He has been nothing but professional, well-prepared, and extremely efficient in every stressful situation! We always appreciate how he does not mess around and always gives honest pricing for the job at hand, unlike many other plumbers we've interacted with in the past. Look no further for a reliable, knowledgeable, plumbing professional - you've found your guy right here! read more

My dishwasher airgap was spewing water. I had tried to troubleshoot myself, but couldn't fix it. When I reached out to Justin he answered immediately and gave me an instant quote for services. It wasn't an emergency, so we agreed on a timeframe for the following day. He arrived just when he said he would and was easy to talk to about the issue. He did some troubleshooting and resolved the issue. I appreciate that Justin is local, family-run and straightforward. For me, he's just the kind of guy I like to work with - not part of a larger corporate enterprise, but a relationship builder you can rely on for quality services at a fair price. When you contact him - you get him - not "an employee of the company". read more

Reasonable, fast responses and great service. I would highly recommend Five Star Plumbing. They live up to their name.

James is awesome! He was knowledgeable and polite. He was fast and did a great job! price was very reasonable. I'm so relieved to have my problem with my water pipes fixed. Thank you so much James and Aloha plumbing! read more

I recently used Five Star Plumbing for 2 separate plumbing issues within a month (a bad whole house pressure regulator and a broken bathroom faucet valve). Each time Justin was on-time, very friendly, quick to complete the project and overall he did a great job. Also, for my pressure regulator job, I bid out the project and he was the best price. I would definitely recommend Five Star Plumbing to anyone in need of a plumber! read more

Justin is amazing! Straightforward quote and info over the phone. I ordered a new toilet, and didn't realize it was partially damaged until Justin came to install it. He was kind enough to come back out two days later, after a new toilet arrived, to finish the job. He didn't charge extra for the extra trip, and instead gave me some advice to help with the next toilet installation. Really appreciate your professionalism and fast help, thanks Justin! read more

I had a slow flushing toilet of about 14 seconds with low pressure. I replaced the flapper., the valve and cleaned the jets in the toilet bowl. It did not solve the problem. I augured the s-trap behind the toilet and pulled out a rock-hard 5 inch flat piece. I called Five star and they deduced that it was a piece of calcium buildup . I was afraid i broke the porcelain trap with the auger. But There are no leaks after pulling out this piece. Thank you to Five Star for helping me solve my toilet problem. They went above customer expectations. read more

Justin was AMAZING! I would 100% recommend him and use his services again in the future. My insurance had me replace a bunch of items in the house and Justin was able to help me get it all done at a VERY FAIR price. He definitely saved me! read more

Justin responded quickly, showed up on time, worked efficiently, did a top notch job, and cleaned up afterward. He checked all the boxes and earned an A+. I'm happy to recommend him. read more

Justin was great! Our water pressure kept fluctuating and he knew the exact areas to look at. He identified the issue and was able to fix it right away! read more

Justin is great! Very quick response time and will come out as soon as he can. Very honest and to the point. Recommend very highly to call them. read more

Justin is amazing. I've used his services a few times and I have nothing but great things to say. He is dependable, does a fantastic job and is just an all-around great guy. He exudes integrity and I know I can trust him to be honest in his recommendations and fair in his pricing. I highly recommend his services when you're in need. 5-stars all around! read more

Justin is hands down my go-to plumber. He's handled everything for me, from major installations to minor troubleshooting. He installed my new water heater at a very reasonable price, but what I really appreciate is that no job is too small for him. He recently fixed a slow-running kitchen faucet and tightened a slip-joint connection to stop a leak under a sink and wouldn't charge me. This is after he had already stopped by just to show my tenants how to operate their bathroom drain stoppers when they were confused. It's hard to find a plumber who is honest, capable of big installs, and patient enough for the small stuff. Highly recommend Justin! read more

Justin was great to work with. Appreciated his professionalism and efficiency. He was able to schedule me quickly and handled everything at a reasonable cost. read more

Easy to communicate with (answers texts promptly), knowledgeable, and experienced. Arrived on time and did a clean job. Not cheap, but good plumbers in California just aren't. I'd recommend. read more

What stood out most was his respect for my home--he took off his shoes before entering, even though my carpet was already quite dirty. That level of courtesy and attention to detail was greatly appreciated. The work was completed smoothly, and I would not hesitate to recommend him to others looking for reliable and respectful plumbing service." read more

Fast and efficient, upfront & reasonable pricing. Swapped out my busted faucet with a new one quickly.

I hired Justin solely based on his great Yelp reviews and I'm so glad I did! His service is definitely 5 stars. My kitchen faucet was leaking and I was hoping it wasn't anything more major. Justin showed up on time, was friendly and courteous, and diagnosed the problem immediately. Thankfully it was just the faucet. It was an older model so had to be ordered online. Justin came back a few days later, installed the faucet and everything is up and running smoothly and the new faucet looks and works great. He even cleaned up the mess and took the trash out with him! His price was extremely reasonable, too. Justin is now my 'go-to' plumber. read more

Amazing experience Called about a pressure regulator new whole house shut off valve and expansion tank He asked for a few pictures to be texted to him and he texted me back a few minutes later an estimate He was able to squeeze me in that afternoon, honored the estimate, and was done in about 80 minutes...very efficient and the work is very clean! Thanks!! read more

This is incredible. I would give 10 stars. As a homeowner, the worst nightmare is to have a broken water system on Friday night. Justin came within 20 minutes and solved the problem. The quality of the work, the work ethic and the price are all incredibly impressive. Highly recommend and will keep using this company. read more

In this day and time, it is unique to find an extremely honest and hard working young man. Justin from 5 Star is just that. He installed a water monitor today but has done a few other jobs before for us. He is so patient with our questions and explains things clearly. We are so happy we found a trust worthy plumber! read more

Justin was: professional, likeable, quick to response, with a reasonable price. We will recommend him to friends and call him again if the need arises. read more

I called Justin the previous afternoon and he immediately offered troubleshooting steps over the phone to help stabilize the situation. Even though he was already fully booked for the next day, with his last appointment scheduled at 8:00pm, he still made himself available first thing in the morning. That level of responsiveness alone speaks volumes. He arrived exactly when promised, and from the start it was clear he's highly knowledgeable and professional. He estimated two hours to replace the water heater and bring everything up to code -- and completed the job in less than that. His work was fast, clean, safe, and detailed. Justin handled everything: - Full removal and replacement of the tank. - Code‑compliant installation. - Clean soldering and gas line work. - No shortcuts. - Very affordable; transparent pricing with no overcharging. If you're looking for someone who combines technical skill with reliability and integrity, Justin is the guy. read more

Justin continues to amaze! Left him a message about our "broken" garbage disposal -- he called back within minutes and walked us through troubleshooting and fixing it over the phone. Probably should've Googled the issue first, but WOW, Justin saved us so much headache. Thank you so much for your time, Justin. I will continue to sing your praises and refer you to anyone that needs plumbing assistance. read more

The water heater in our unit was having issues and Justin was one of five plumbers I was speaking with. He was easily the most communicative and even helped with troubleshooting tips over Yelp chat. After some attempts and pictures, it was determined the water heater needs replacement and he recommended a specific brand. I had 2 other plumbers look at the tank and they all said the same thing. Justin was by far the most pleasant to speak with, the most helpful, and quick! When it's a situation like that, stress builds up, and Justin relieved all our worries. He was also incredible with the pricing and for the value of everything combined (service, communication, efficiency, politeness), he can't be beat. Hire him! read more

Five Star Plumbing - New water heater - Plumbing Near Me - San Diego, California

Justin D. has been my plumber for many years and he is the best! He does beautiful work and is reasonably priced. I trust him explicitly. He is very considerate of being on time, keeping us updated, etc., which is something I really appreciate. He is a true professional. Thanks, Justin! jc read more

Reached out to Five Star Plumbing. In a sea of a million plumbers, I always trust my gut--though Yelp reviews help too. That said, gut instinct wins every time... HA HA. And as usual, it didn't fail me. I had been lagging on some plumbing issues, and let's be real--a plumber is a special kind of relationship. You need your go-to, your ace, the one you can trust. I don't mind paying for quality work, but I also don't want to be taken for a ride. Paralyzed by my fears of a new plumber relationship... I suffered for years. Enough yapping--ha ha, I know! Anyway, Just is the best! Solid guy, local San Diegan, good vibes, serious plumbing skills, and very reasonably priced. The kind of person you can trust, ya dig? I had him tackle a whole list, and he went above and beyond to get everything squared away. I had been suffering for sooooooooooooooooooooooooooooooooo long.... I mean modern life suffering but still! OMG The joy of finally getting my plumbing right after putting it off for so long? Priceless. HA HA. And while I'd love to keep him all to myself, I don't need a full-time plumber--so I'm doing the right thing and spreading the good word. Five stars ain't no lie! PS- He saved me some cash with his recomendations. He could have definitely been shady and made more money off of me.. Thanks! I'm a HUGE fan! read more

Just answered right away when I called today inquiring about assistance with our upstairs tub spout, he fit us in quickly and provide provided excellent work in customer service! Got our shower back up and running quickly thank you so much! read more

Responsive, real local plumber who will text you almost immediately to give free advice. Not a call center. Not scammy. Just a great, knowledgeable plumber. START your project here. The story: my water heater goes out on a Tuesday evening, so I queue up a Yelp project, expecting no one to contact me until tomorrow. Justin texted within SECONDS of my inquiry. He troubleshooted with me through several text messages and told me what to do to get the part. This is without charging me a dime, mind you. Just an excellent dude who clearly takes a lot of pride in his work. read more

Needed a fix for a shower and was super pleased to find Justin here on Yelp. Responded right away, was able to take a look at the issue the next day with the parts already in hand. Job done. Professional, reasonable, honest gentleman and business. Rare. read more