The service professional showed up to our house promptly, and I truly appreciate his straightforwardness with me about the cost. Quick and professional read more

I had Paws Plumbing replace an old garbage disposal and water filtration faucet. Angus and Brian were on time (actually early!) and had everything done in an hour and a half. They left everything clean and I'm very happy with the results. I will call them again! read more

Thankful for them to send someone with a serious emergency leak for a water tank. Grateful for their customer service which had human beings answer my call and discern the situation was urgent. This makes a tremendous difference to talk with a supervisor who is knowledgeable and they know what they are doing. Very impressed with the team dispatched and the quality and price is worth it! read more

I can not say enough about David! My business was in desperate need of someone knowledgeable and professional and we got that with Dave in spades! He was so informative, above and beyond helpful, true to his word, and punctual. He has gained a lifelong customer in myself and my business read more

Excellent experience of the technician flushing out descaling a tankless water heater that was misfiring and not producing hot water. I will for sure use Paws again for my plumbing needs. read more

We've hired Paws a few times in the past, but cannot recommend them to others. We've hired them to install and repair the RO system a few times. Kept getting leaks and the solution was to get a new system installed twice. We did our own research, turned out that all we had to do was get the type of spout without an air vent. No more leaks and I don't know why the professional plumber couldn't tell us that. Three RO system in 6 years - what a waste. Most recently we hired them to fix a slow drain in the kitchen. Plumber came out, snaked, said the problem is down the line and we need to jet. Later that night, sink filled up again, but this time with a leak under the sink that caused a pool of water on our kitchen floor. Cause? The Paws plumber didn't tighten the pipe under the sink - literally an extra half turn and the leak stopped. But now our floors are ruined, no follow up from the office and no acknowledgment from Joseph that he made a mistake. read more

This was a simple job of replacing the old shower head. The person who replaced it brought additional tools in case the old shower head was difficult to take off. Luckily, there were no issues. The job was completed quickly and everything was left clean and tidy. read more

I would highly recommend PAWS PLUMBING!! Angus came out today and said he could replace the shut off valve behind the refrigerator. He did a great job!! It was very quick!! Put in a new one that down the road would not require any cuts into drywall. Again, great job!! read more

I have used Paws Plumbing a few times now over the years. They are very honest in their assessment and estimates. Although they haven't always been the cheapest quote they still represent value for the exchange in quality and professionalism of their plumbers. The biggest perk is they are always good about work and arrival time windows and alerting you in advance of their approach to your premise, so you do not feel like you have to wait around like you do with the cable company. read more

Responsive, cost-effective, courteous, knowledgeable, thorough, honest. These are just some of the benefits of using Paws Plumbing. I had a good experience with their team and would recommend them to anyone. read more

Corey was great, very professional and fixed our garbage disposal. From the time I requested a plumber to come out (within an hour) Won't hesitate to call again. read more

Angus came by to deal with several plumbing issues, and did a fantastic job. I would highly recommend this business, and Angus.

2nd time using Paws, they are great. We had two valves replaced and also a sink strainer, they did great work and were super nice.

They quickly setup an appointment and were here on time. The Technician was skilled and finished his job in 30 mins.

The project was replacing a malfunctioning kitchen sink garbage disposal. The technician arrived on time and accomplished the work expertly and efficiently for a reasonable charge. I was very pleased with the work and intend to use Paws Plumbing for any plumbing work in the future. Needless to say I would urge others to do the same. read more

I wanted to wait until i had work done to rate them, and let me tell you, I am more impressed with PAWS PLUMBING with each interaction. If I could give 10 I would! Jack and his staff are absolutely amazing. The communication is top-notch! I got text message updates before AND after my appointment. I've had several plumbers over the years, and I never know when (or IF) they will show up. So, having this communication has been a major relief for me. I had PAWS out a few months ago to assess all of the plumbing issues and figure out what order to get them done in. David was my technician for the inspection and was thorough, and he went through all of my options. I didn't have enough money to do the work that day, but he was kind and courteous and let me know he's be back when I was ready. Fast forward to last week. I had an appointment, and David and Angus came out to work on one of my main values. They couldn't get the water to shut off from the street. The water company had to come out to fix something they previously screwed up... but I had to wait over a week to get them out here. David let me know he could come back out when the water company was done. David and Angus were back out today and did a GREAT JOB!!! My faucets no longer leak, and the wayer pressure is on point. I'm so pleased with not only the work performed but also the professionalism, promptness, communication, kindness, and overall amazing technicians that they are! I can't wait to have them back to complete the rest of my plumbing "to do." Now who cam say that about their plumber?? read more

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Came out and assessed the problem. It was an internal problem with the dryer but they didn't charge.

The service appointment went well. The technician was thorough and explained what needed to be done. He answered any questions that I had and was very helpful. read more

Top notch service and really nice guys! Jonathan gave me a fair and honest estimate on replacing a faucet and some other plumbing issues. He was on time, knowledgeable, and was friendly with my dog (who was being a total stinker and "defending" the house). Really impressed with everything and will be going with them once I get my ducks in a row. read more

They might be good for a clogged sink or something that you could do yourself. they have left me without hot water for 6 days and more delays. They will gouge your wallet compared to other companies. the lies from their "technicians" and dismissiveness from the office is disturbing. if you have a job that needs professionals, read reviews and get other quotes. They screwed us and my tenants we haven't had hot showers for 7 days because of their incompetence. read more

We have had several plumbers at our house in the 21 years we have lived here. The best plumber we had before Paws retired years ago. Paws installed a water heater. The company was very fair in pricing. The installer Michael and the younger man who came with him were excellent. We will use them from now on for our plumbing needs. read more

Came out within hours. Super responsive and nice guy. We didn't end up using the services, but the quote was over $700 less than the other guy. read more

I needed a new plumber ASAP and found Paws based on Yelp reviews. My tenant was not getting any hot water throughout the unit. Paws was very responsive and communicative through the process. Needed to replace 2 shower cartridges (in the walls, not fixtures.) Worked with me to schedule water shut off to entire complex with 24 hour notice to other tenants. Also recommended replacement of leaking kitchen sink faucet. Since this was a rental, I needed to take care of issue immediately without getting further quotes and agreed to their very pricey repair quote ($2900) I do agree with other r reviewers that pricing should be itemized and not flat rate. Overall, with everything being expensive during inflation, their effective communication (not flakes), immediately sending itemized estimate, immediate billing (did not inflate initial estimate) and payment opportunities, my Tenant and I are overall satisfied. Plumbers name was Jaime. read more

I called Paws plumbing to help me evaluate if my gas line was suitable for a new range. Paws turned up, a plumber and apprentice. They reviewed the appliance manual and then said they would need to size my system. This involved taking a look around my house to see where existing gas pipes were located and measuring the length of those pipes. Looking at existing appliances to see the amount of gas they use, and then seeing if I had enough capacity for the new appliance. I was charged $550 for that (it took about 2 hours). It seemed that this was very expensive. I did ask if that was a normal charge for sizing a gas system (as it sounded very expensive) and they said yes. They did it and I paid (I now wish I didn't). I was told I needed to extend my gas line and that would be at least $6,500. I since called other plumbers to get second opinions and was told that those others would not charge to size the system, and at the very worst case the gas line extension was $2,500 and may not even be needed. The people from the company were courteous and professional but I do feel left like I was overcharged and the estimate for the work was inflated. I will not be using them for the actual work. read more

Thank you, Paws, for reaching out and helping resolve this. I'm really happy with the way your customer service team listened and took care of the situation. I will remain a Paws customer! read more

Prompt, communicative, did great work. Helped me swap a dreadful accordion/flex P trap with standard PVC. Will use them again!

Great communication and pricing! Corey was very pleasant to work with did an awesome job!!!

Robert Goins of Paws Plumbing is simply PHENOMENAL!!!! He's seriously one of the best plumbers I've ever known (& I'm a Realtor, so I know many). He is THE BEST when it comes to tricky & large jobs for sure. I own a salon suites concept in La Jolla and we had toilet backups for 8 months. My landlords' Property Manager brought out multiple unskilled plumbers who took 2+ months incorrectly identify and another MONTH to incorrectly repair/replace a break in a drain line (cause of backups). I knew Paws could identify the break on the spot (because I've helped clients have this same thing done many times), so I begged for months to bring them out. Landlords spent $10K+ on the bad plumbers "fixing" the break, but it was unsuccessful. They'd put an improper fitting connecting new PVC to existing cast iron. A fitting they shouldn't have used underground. Toilet fully backed up again within 1 month. Landlords finally allowed me to bring Paws out. Robert & Taylor found the issues (2 more breaks & the improper fitting) in about 10 minutes and they fixed it within 5 days or might've been 4 (including jackhammering a ton of concrete flooring and repouring level concrete). They were our saviors after 8 months of nonsense and rarely being able to use our toilet. I trust them with hydrojetting regularly now too. And they're very informative when they do a sewer lateral / drain scoping inspection. Robert & Taylor are AH-MAZING!!! I trust them with everything now & request them when I call. Super smart guys, funny & friendly. Cannot say enough about these awesome plumbers & humans read more

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Jonathan was amazing. We needed a full Toto toiled put in and the old one removed. It was very complicated but Jonathon got it done so fast and very nicely. The rate was very competitive! He responded quickly to the service requested and made time to get the job done! read more

We have 2 shower heads that we're broken and I called Paws Plumbing out. They were quick to respond and scheduled us asap which should of been a flag. To make a long story short, they damaged the tub, and left a mess in both bathrooms. I called multiple times until I got someone to call me back regarding these issues. According to them they did not scratch the tube up and they were "sorry" for the mess. Asked if I needed anything else. The End. read more

I asked for estimates on multiple projects. One involved faucets that he wanted to replace. Later on, I found there were readily available repair kits that could be easily installed at a small fraction of the cost. In another project, he misdiagnosed the issue and after starting the project he realized he got the material wrong, stopped, and a day later gave me a new estimate. By that time I had lost all trust. read more

Jonathan was on time, friendly and knowledgeable. He gave us the options and was not pushy. Will definitely use them again.

I'm disappointed in the service. I had a leak and the technician came out cut a small patch of Wall and didn't find the leak and said it was an underground leak. They charged me $180ish and walked away with no solution but to tell me to call leak detection services. Another plumber and was able to locate the leak and fix the issue within a few hours. Disappointed I paid Paw Plumbing for nothing. Not as skilled as I hoped. 2 stars for being responsive and getting to the place on time. read more

Been using paws Plumming now for a couple of months for the family business down in National city. The ladies in the office always seem to answer the phone with a smile on. Super responsive And always honest with time frames and quotes. If you seem to have a question about the quote or want to change something, just ask! I swear I've asked Robert and everyone in the office a million different silly questions. I don't know Plumming, so being able to ask a ton of question and not feel like an idiot about it has been refreshing. Also as someone who runs off of a very tight schedule, getting text alerts about your technicians ETA has been a breath of fresh air. Plus the photo of your technician so I actually know who is going be showing up has been very nice too! read more

I contacted Paw Plumbing to have a plumbing/sewer inspection done on a house I am in escrow on. They had a quick response to my inquiry and answered all of my questions before the appointment! Our technician, Michael, contacted me via phone call upon arrival. He was VERY polite, respectful and professional! He walked me through what was going to happen and also let me know what he was doing every step of the way. He exhibited a wealth of knowledge about his profession which is a relief to someone like me who knows nothing about plumbing. At the end of the appointment we reviewed the pictures and he emailed me the report! Overall, I had a wonderful experience and I will without a doubt reach out to Paws Plumbing for future needs!! read more

Paws Plumbing - Scoping ! - Plumbing Near Me - San Diego, California

Rule of thumb when hiring a plumber -- always get an understanding of their rates before they show up! An experienced licensed plumber in San Diego gets around $35-40 an hour by their employer. I've been hiring plumbers and gladly pay $80-$140 per hour due to overhead, insurance, and profit. No problem. The danger is when you hire a company that offers free assessments without making it clear what they will actually charge. Here at Paws there is no published rate sheet or hourly rate. What they do instead is charge by the "job" -- in essence a flat rate. So if the job is to say to fix a faucet.... The price is $260 for example even if it's a ten minute task or a two hour. Period.... no exceptions etc. I was blindsided when they arrived to fix two issues. One cost $360 and it was maybe an hour job and a few parts. It required replacing some piping so I didn't complain even though it was pricey. But when they quoted $460 to repair a faucet, I choked. I examined the faucet and it was brand new but defective. So we went to pick up a new assembly. I then asked how much to just replace the faucet - two water connections (ten minutes) and one drain reconnection (ten minutes) and maybe another ten minutes fooling around for a max of 30-40 minutes. Well the price is fixed at $260! Didn't matter if it took 30 minutes or 3 hours. I honestly expected $150 or so at the highest! I called the owner to complain. He was quite friendly and at first was trying to help solve the problem. But he still quoted $260. Balderdash! I cry! He claimed warranty and insurance. I laugh. I hang up and say goodbye forever to the folks at Paws. My attorney, accountant, physical therapist - all professionals don't charge by the job lol . They charge a fair value by the hour. Paws is clearly got a good game going on -- for Paws. Not for you. Paws is making a fortune in the plumbing business it seems. Based on an age old marketing technique. When someone gives you something for free, one always feels obligated to return in kind. I felt very obligated and went ahead on the one job. But I held in reserve my decision on the second until I fully understood what's going in here. My only recommendation to Paws is to fix their crazy flat pricing so it's competitive and fair. It's malarkey at these rates. I'd avoid this one. read more

Very happy with the service we received today from Jacob and Angus. They cleaned out two drains and replaced a valve. We will definitely use Paws plumbing again. read more

The most pathetic display of professionalism, integrity, and skill. Where do we begin? January 2023 the quote was finally sent days after an hour of debating the best way to run water lines from adjacent bathroom through ceiling/walls etc- technician nick seemed easily "confused" right off the rip. I then took one 5 minute lap around the entire suite which had not been done yet by the plumber of course, and found a fresh water line and a DRAIN from an old bathroom that had been converted. Yay me right ? Right there I should have known I had more wherewithal than the fools I was about to hire. We agreed upon a price of 2,000, which I thought was VERY HIGH since the drain and the fresh water lines were already THERE per my lap around the room. it's highway robbery but; it was ONE half a days work and 6 hours of labor... I PAID in full. Cut to march 13th? - I'm FURIOUS because : The pipes, connector pieces, hoses and drain lines are still leaking, paws has been in and around me, clients, the salon and the taco shop below well OVER a DOZEN times in ONE MONTH always showing up like the hero's they're certainly NOT. They are unskilled and it's laughable because of all the helpless crying I've done over WATER. I literally laugh and roll my eyes out of PURE frustration when I see their trucks- - I want to see nicks plumbing license for my records. This is lawsuit city ? How DUMB can these guys be ? I've asked myself for weeks now ... Their front desk girl Hailey apologized for the massive black plumbing glue STAINS all over my bran new white floors as if she ever owned her own flooring that was destroyed, but has yet to have them cleaned or compensated me even though and despite the fact that I sent a receipt for 600$ from Stanley steamer. Not one time in the OVER 13 emergency visits did they drop a CLOTH to protect my floors. Just plain and simple disrespect for females - they would never do that in a man's house. Get F'd. They've costed me thousands of dollars by not having water, not having hot water, having water pour out onto my floors, bursting through the ceiling into the restaurant below, then no water in general again? and again, and again and again. Every day. Every other day? Every single day ? Not to mention the TOwels, laundry and cleaning supplies it takes to remedy their mistakes. They won't do the work to FIX it. They are putting bandaids up daily and pissing me right off- They don't do simple things like tighten and fasten things all the way and/or glue them properly so water keeps busting all over -we are dealing with highly incompetent technicians. I'm worse than mad. They've taken food and clothes at this point off mine and my families damn backs. They have absolutely no remorse. The Only remorse the owner had ? was yo complain to ME that his employee nick took another 500 cash from me but reminded me it was "out of his pockets " to hook up my fresh water line for the washing machine for towels (which also leaked everywhere ) This company Lacks skill, integrity and if you're a female ? or a female owned business ? They expect you to clean every mess, every cut pipe, every piece of metal and plastic ? A lot of mini shrapnel everywhere, every single time these clowns left. I spent more than 6 hours of labor cleaning up after paws plumbing -i paid them 2500 in full and my water/water lines etc is/are still leaking months later and my floors are still trashed and not one apology except from the desk girl ? or refund offered. I've now, just this past week of march 6-13th? It's gotten to the point that I have had to have the head of maintenance of the building I rent from , the property managers, the owners, now overseeing every ignoramus move paws plumbing makes, because it's been such a hellacious experience and I literally cannot afford to loose anymore time or money because of paws plumbing. They have royally F'd me. I told their head tech Michael that we need a real plumber and he replied " I know a guy hahhahaha " It's not funny. I'm not laughing. At all. I am going to the small claims and the BBB because I've given them weeks and now MONTHs to make it right and they just don't care. I'm STILL leaking as of march 10th - I'm a hairstylist not an idiot. This was my 5th salon build out... never in my life have I had plumbers be so embarrassing and incompetent to the craft my GOD! Pray for paws plumbing and pray for The Hair Lounge of La Jolla. Please Do not give them your money. They will take it and run and leave you to clean up the mess. Literally- they take your money and leave you with a massive mess because you've already paid the bill. read more

I had a toilet flange that needed repair. Jeff from Paws showed up literally only an hour after my call to give me a free inspection and quote. Instead of pushing me to accept his quote, he actually taught me how to fix it by myself so that I don't waste any money. I mean the technician literally borrowed my tools and showed me every move that I need to do to fix it, and guess what, I fixed it all by myself two hours later. Thank you Jeff and Paws! read more

Paws Plumbing - Plumbing Near Me - San Diego, California

Michael was excellent. Great communication. Showed up on time. Explained what he needed to do and got everything done quickly. Thanks again Michael read more