I received good but not excessive communication from courtesy by email and text on scheduling and arrival time. The technician, Buddy, was professional and friendly, open to explaining things, and did a good job. This was replacing to shower valve cassettes, and one of them was really stuck in there and had to be broken apart to be chipped out and extracted. I was curious, and Buddy didn't mind me watching. He cleaned up the area nicely. The cost was definitely reasonable. I for sure will call courtesy next time I need something and will recommend them to others. read more

Used Courtesy Plumbing again recently for water heater maintenance work. Lou came out, was professional, explained everything well and discussed in detail on what things needed to be done. There was no upsell pressure, just straight forward discussions on the costs and the pros and cons of the work, which I appreciate. Lou was efficient, clean and respected the workspace. I only wished that some of the material costs were less expensive but that's not a reflection of the service provided. Would use Courtesy Plumbing again. read more

Thank you to your company for the excellent work. Siegfried demonstrated a very high level of professionalism and delivered outstanding quality. I am very pleased that I chose your company and will certainly use your services again in the future. Thank you!!!!!! read more

I called on a Thursday for a shut off valve issue with my toilet. In short, I wasn't getting any water flow from the valve into the tank, so I assumed there was a clog. And if not, this was surely an issue far beyond my level of expertise. Their earliest availability was the following Monday (4 days) later, which was sooner than I expected. They kept me on stand by for the following day (Friday), but no such luck. My service window was 9 AM - 12 PM and two technicians showed up directly to my door around 9:30. Also sooner than I expected. I was impressed not only by the timing but also their sense of direction. Getting to my condo unit can be confusing with the various gate entrances, but these guys clearly knew what they were doing. Most people get lost. Not these guys. This job required a water main shut off in my HOA and they knew exactly where to go. They were friendly and professional and in and out in under 1 hour 30 minutes. The only reason I am at 4 stars is because I was quoted $225 for the job, but was charged $325. That seems a bit off, but the job was done swiftly and so I didn't bother challenging them. read more

This was recommended by another plumbing service. I called and replied back being Sunday then. Add an Appmt and was prompt to arrive in scheduled time. Guy was corteous, introduced himself and straight to work. Work was completed and fixed the problem. read more

I had multiple Plumbing jobs in the house total of 16 jobs. The scheduling process was very nice and I receive several updates and reminders I was assigned two experience plumbers both were very experienced.. They started at 7 AM sharp and were very professional and courteous. They explained to us each step and they finished at finished in a very reasonable time to avoid long water means shut off. I highly recommend this company and this team read more

I am popping in again to say how grateful I am for Courtesy Plumbing. They are so fair, honest, and do such such great work. Look no further I mean it!! read more

First time using Courtesy Plumbing to replace our leaking 50-gallon gas water heater. Contacted the company and Joanne provided an estimate as well sending one of their filed techs, Sami, for an onsite inspection and free estimate. Called other companies as well for estimates but we decided to move forward with Courtesy Plumbing based from Yelp reviews and the professionalism and upfront communication shown by Sami. Joan was able to set us up for an appointment the next day and Sami showed up promptly at the schedule time. He emptied the tank while disconnecting all the connections (water, gas, etc..) and finally assembled, installed and tested our new tank. So far, all is working properly and we're very happy with it! Plus, the 5% discount for military is a great deal! Highly recommend this company for all your plumbing needs! read more

Courtesy Plumbing - New gas water heater. - Plumbing Near Me - San Diego, California

Seig moved my gas line and went above and beyond what was needed. Not only did he do an expert job, but he was friendly and polite the whole time, trying hard to minimize any mess and making it so easy for me to repair the drywall myself: he cut the patch perfectly square, so all I needed to do was mud it. Work you can trust--definitely call them again! read more

Kudos to Abraham at Courtesy Plumbing. My shower leak was handled in a very courteous and professional manner. The service was performed in a timely manner as well. Abraham kept me up to date on the shower leak and showed high technical skills. It's hard to find honest skilled tradespeople and I can say he is one of them! I will not hesitate to call them again. N. Davis read more

First and foremost - HIGHLY recommended. This is the 2nd time we used this company. Received exceptional customer service. Sami was extremly personable, knowledgable and courteous. He definately had our best interest. We gained so much information on keeping up with our plumbing maintenance as we showed him around the house and yard. We had waited for years to fix/replace faucets in the kitchen and bathrooms. Looks and works great. While working, he identified our dishawasher was not connected properly after all these years. It was clear once he pointed it out, once fixed, it allowed us to move our drinking water dispenser to a more convenient location AND install a soap dispenser. Cost was always discussed up front and was reasonable. Sami sets the bar for customer service and work. Thanks so much Courtesy Plumbing for providing top notch employees and work. read more

Late on a Friday, called them right before closing they sent someone out even though it was technically after closing. Plumber was competent, friendly, and polite. Overall a 5 star experience all the way through. read more

Another great experience with courtesy. Seig is my favorite plumber so ask for him. replaced wax rings and installed a new toilet in a rental. Everyone at this company is super easy to deal with. Good communication and the pricing is fair. read more

I want to echo the consistently high ratings for Courtesy Plumbing. I have been blown away with the service from the initial call with Joanne to getting a quick appointment and the amazing work, diligence, and professionalism provided by Lou working through initially my bathtub leak emergency- which has been so well managed that I actually expanded to several deferred projects around the house that needed attention. Above all the process has been honest and transparent and made an anxious situation so much easier. I can't more highly recommend a plumber for any projects you need taken care of. read more

Highly recommend this plumber. We've used them for multiple things and they've always been fast and reliable. Sigfried was very knowledgeable in identifying the problem behind a smell that came from our bathroom, and fixed it immediately. The prices are reasonable too. read more

This is a horrible company that does substandard work and doesn't care about the customer. The owner has no integrity. If there's any project that you wanna have done correctly, I would stay far away from this company. We spent over $15,000 in 2022 on the sewer main extension and repair that now four years later has the same problems as before we paid them a good amount of money to fix. It no different before they got involved and I paid them over $15k. When I emailed him, Tony, the owner responded that he will not do anything to the project and will not even evaluate what is going on. " we will not be coming back to the property" were his words. This is a horrible business and a horrible company stay away!! I wish I I had chosen a company that has integrity and pride and I probably should've known the moment they came with their excuses regarding another issue where they did not realize that a gas line was gonna be impacting the fall the sewer. The main sewer line doesn't have the fall that it needs, and that they promised would be provided, such that now we have numerous bellies for our sewer line. It's really too bad that this company has no integrity. If you have a project over $1000 to do with this company I would stay away. Make sure they just stick with taking in and out toilet covers because they don't stay standby their word. I'm not doing this out of meanness. I just want other people to be aware that Tony and his business are not to be trusted and don't care about the customer! read more

Special shoutout to my technician Sami today who was about to get my clog issue fixed within 15 minutes!!! I've been trying to DIY resolve this issue for three days but his expertise and professionalism got it done so quick. He gave me tips on how to take care of my disposal and drains, and was incredibly friendly. This is a very trustworthy and reliable company -- they helped unclog my drain and didn't try to sell me a new garbage disposal. I really recommend this company, as they were able to fit me into their schedule asap, and their prices are very reasonable relative to other companies! I will definitely be utilizing courtesy plumbing for the foreseeable future. read more

I needed to replace some old corroded washing machine valves. Everything was quick and easy! Will definitely use them again if I need anything similar done around the house. Shoutout to Joel, he did great! read more

Courtesy Plumbing - New valves - Plumbing Near Me - San Diego, California

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Wow! I feel so lucky to have found **Courtesy Plumbing**. Their prices are fair, but the real standout is the incredible customer service. **Joann** is amazing--always friendly, responsive, and so helpful every time I call. She truly makes the whole experience smooth and stress-free. And **Lou** is a plumbing genius! He recently fixed a water heater issue for my parents and did an outstanding job--quick, knowledgeable, and professional. Because of their great service, I now use them for both our rental units and our personal home, and I recommend them to friends all the time. Between **Joann's excellent customer service** and **Lou's expertise**, this company never disappoints. Honest, reliable, and they never try to upsell. Highly recommend! read more

I am most appreciative of the expertise and honesty of the two gentlemen who came out from Courtesy Plumbing to clear the drain for the Master Bathroom shower. Two weeks before, a different plumber came out and gave me a costly estimate to repair a busted pipe, which meant jack hammering the bathroom floor and a series of other considerations. I am so thankful to have called Courtesy Plumbing! read more

Courtesy Plumbing lived up to its 5-star rating once again. I've used them on two separate occasions, and both experiences have been excellent. I continue to be impressed by their professionalism, outstanding customer service, and courteous technicians. Our technician, Lou, was especially thorough and did a great job addressing and fixing the issues. I highly recommend Courtesy Plumbing. read more

Repeat customer on rental condo and home. Always quality work and no hidden fees. I trust them. read more

Courtesy Plumbing - Water heater closet. - Plumbing Near Me - San Diego, California

I have used Courtesy Plumbing repetitively over the past 5 years and they always get me in very quickly and never fail to solve the problem. Multiple previous plumbers in the area failed to show up or could/would not take care of my plumbing issue due to lack of experience or indifference if the job seemed challenging! They remain my go to for my plumbing needs! read more

I am a repeat customer and have used Courtesy Plumbing for my home and a rental property over the years. Their plumbers are professional, knowledgable, and as their name says, always courteous. And it must be a great place to work, because over the years I have seen the same tech's and gotten to know them. I really appreciate that! read more

Been a long time customer of Courtesy Plumbing (10+ years) .. got same day appointment and as always got the professional & top notch service from Lou! We had a loose kitchen sink faucet and needed to replace under the sink RO system filter. read more

Sieg patiently and knowledgeably trouble shooted a 'mysterious' leak that was nowhere near what turned out to be a 'leaky' bathtub and made the necessary repairs in a very methodical and profession manner. read more

1. Joel recently performed a fantastic job on behalf of Courtesy Plumbing with the installation of two ADA compliant toilets at my Mira Mesa residence, including pick up, install, and haul away of the existing toilets. He was prompt and professional in his demeanor and a great representative of a great plumbing company. Thank you Joel and thank you Courtesy Plumbing! 2. Lou recently installed two toilets at my mother's Mira Mesa condo, and like his colleague, Joel, performed a fantastic job on behalf of Courtesy Plumbing. Lou was the first plumber I encountered with this company years ago, and he left a lasting impression due to his professionalism, pride in workmanship and superior customer service skills. I was elated to have him perform the job at my mother's residence which will soon be listed for sale because I know the new owners will have a quality installation upon purchase. Courtesy Plumbing will continue to be my go-to plumbing company. Thank you also Joann for keeping the office running efficiently! read more

A neighbor referred me. They have been using Courtesy since 2003. Super communicative, knowledgeable and fair pricing! Even though I was set with an appt later in the week, Joann called to let me know a cancellation was available, which was fantastic. Joel went over the options, explained what needed to be done and took care of it same day. As it goes with plumbing, I'm sure I'll be seeing them again :) read more

From the first call for assistance to having the work completed all within 35 minutes the service was wonderful. Joann who set the appointment was polite and courteous and Lou who completed the field work was equally outstanding. Lou explained every step and answered all our questions. Beyond his professionalism, Lou has a very friendly demeanor and we appreciated his personality. We would highly recommend Courtesy Plumbing and we will use them again when needed. (A return visit due to a part that needed to be ordered for another bathroom went like clockwork. Great communication regarding the part arrival and scheduling by Joann and another first class service by Lou!). Thanks Courtesy! read more

It's Sunday after hours, Joann reached out to me and helped me schedule an appointment for Monday morning between 8-10 a.m. Joel showed up at 8 a.m. sharp. I told him the situation and the exact location of the pinhole leak. He explained what he plans to do and provided an estimate to repair/replace a pinhole leak in our copper pipe. The price was more than I expected but with business overhead it seems reasonable. Joel politely and patiently answered any questions I had. He was quick, efficient and clean. His work is clean and precise. Great service. Thank you so much Joel! read more

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Plumbers arrived within the window for my appointment. They were thorough and explained what needed to be done and how much it would cost. Would recommend this company and plan to use them again for future needs read more

Yes good job and low prices! Plumber was very friendly and helped us save money! We had removed are old toilet and fixtures. So he called to not charge us for that part! read more

Great, professional service, friendly and knowledgeable. Thank you Joel and Jason, and Courtesy Plumbing! Found my water heater was leaking yesterday. Asked for a quote through Yelp the following morning and received a response immediately. Over the phone, we discussed price and availability ($100 discount through Yelp), and they were able to get a technician out to me within about an hour. Plastic mats were rolled out. Old tank was disconnected and wheeled out. Closet space was inspected for moisture before the new tank was brought upstairs and installed, all to code with a new thermal expansion tank and flex lines. Whole process after arrival took about 2.5 hours and I had hot water running again about 30 minutes after that. read more

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I was SHOCKED when I received an invoice for more than double what I was quoted for a toilet install. I was never once informed of the potential for incremental charges, nor did I approve anything beyond the original scope of our contract. This company employs unethical individuals who invent extra work in an attempt to rack up additional charges. Additionally, they didn't properly install the toilet - the tank lid doesn't close completely. I am SO disappointed by my experience with this company. They do poor work and engage in unethical business practices. read more

Siegfried and Sam from Courtesy Plumbing came today to replace two toilets. They did an excellent job. I highly recommend Courtesy Plumbing. read more

Courtesy Plumbing - Plumbing Near Me - San Diego, California

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Sami, came out to replace our thermostatic valve in the bathtub faucet. He is very knowledgeable and honest I would highly recommend him and Courtesy Plumbing. I will be calling on him again in the future to replace our toilets. He also provided valuable information on valves and toilets. Thanks again, Rodd read more

As always, I received excellent service in replacing pipe, dry wall & paint. Great value. Highly recommend.

I needed to have the faucets in both the bathroom and kitchen replaced, and also needed the garbage disposal replaced. Sig was on time, made sure I understood what the charge would be, and did great work. He was also very friendly and helpful, and answered my questions about some other work I was considering. I'm very happy with his work! read more

Unfortunately we didn't have a great experience with Courtesy Plumbing. We paid almost $600 to have a cartridge replaced, it took several hours to do the work, and in the end we had to redo everything that they did. In more detail - we reached out several months ago to have a shower cartridge replaced (it was stuck on one temperature). The plumber who came had a lot of difficulty replacing the cartridge. Several times he told me that it was done and fixed but when I tested it out, it clearly wasn't. He also initially reinstalled the shower trim (the metal plate with the hot/cold labels) so that it was rotated 90 degrees off. Eventually he finished, but we noticed after he left that the trim was crooked and the shower handle was loose. We decided to fix these issues ourselves. In the process of fixing those issues, we also investigated why water in that bathroom wasn't getting as hot as expected. After several months we were able to identify and fix a different, unrelated plumbing problem. However, water in the problematic shower was still not getting as hot as expected. It turned out that the cartridge was faulty and we had to replace it again. So in the end, we ended up redoing all the work that Courtesy Plumbing did. read more

Thanks for the awesome, prompt and thorough service today! We appreciate your attention to detail and taking time to complete the work efficiently and with great care! read more