The thing that stood out about E-Drains was communication with Eddie (tech). He texted me to confirm the time to meet at the house and arrived right on time. He explained my options and very patiently answered all of my questions in person and via text. I received three estimates, and E-Drains had the lowest price. Throughout the entire cast iron pipe replacement process, Eddie kept me updated with text messages and photos of the progress. I recommend E-Drains for their prices and communication with Eddie. read more

This company just scammed me into getting work from them. Because I lost my old plumbers number when I googled Baird's drain service this number came up... tried to say it would be $600 to fixed a clogged kitchen drain. Then finally said they would "snake" the drain for $125. Which is a total rip off. This company is posing as an other family owned business and it's not right! They should be investigated immediately. read more

I called Baird Drain Service from what I thought was their website but E drains showed up. They use a reputable family business name on their website (turns out Baird has no website). The tech told me his boss bought Baird Drain Service. I tracked down the real phone number to Baird and they cleared it up. No one bought their company. Edrains quoted me $150 but charged me $250 which they would refund from the $2500 quote for repairs the next day. When I cancelled the repairs for the next day they still charged me $250. When a company misrepresents itself from the start, how can we trust them to be honest? read more

After owning homes and income properties for nearly 50 years in San Diego, I have had my share of repair bills and unwelcome surprises. Yesterday, on my own home, my landscaper discovered an overflowing sewer clean out. I'm all for doing my own repair work, but this mess was more than I could fix on my own. I called three companies to deal with an emergency rupture of my cast iron sewer lateral. E Drains completed the job in less than 12 hours at the best price. Mr. Cartagena - the owner of the company came personally to examine the issue and returned the next morning to assist his crew with the project. He is the most honest, caring, contractor I have ever met. Very few people of his quality exist on this planet and certainly none of them are in a business where price-gouging and fraud are the rule and not the exception. Count me as an e-drains raving fan-for-life. Oh, and the other two places (each with 4.5 to 5 stars) I called with urgent messages? I am still waiting for return calls. Hmmmm. read more

Exceptional Plumbing Service with Edy from E-Drains! I cannot say enough great things about my experience with Edy from E-Drains! From start to finish, Edy was professional, efficient, and incredibly knowledgeable. I was dealing with a clogged smelly drain that had been causing me endless headaches, and Edy came to the rescue with a level of expertise that immediately put me at ease. What impressed me most was Edy's attention to detail and willingness to explain the issue and solution clearly. It's rare to find someone so dedicated to both their craft and their customer's satisfaction. Edy has helped me with several other plumbing problems over the last year and each job was handled meticulously well! I am very impressed with him. If you're looking for a plumbing expert who genuinely cares about doing the job right, I highly recommend Edy and the team at E-Drains. I'll be calling them for all my plumbing needs in the future. Thank you, Edy, for your outstanding service! read more

What we thought would be a quick toilet unclog turned into a 2.5-week full sewer line replacement. Edy performed a thorough camera inspection and showed us clear photos and videos of our disintegrating cast iron pipes. He was professional, transparent with pricing, and attentive to our family's needs. Edy kept us informed daily and made sure we understood each step of the process. His crew was absolutely outstanding -- they cleaned up meticulously every day, wiping down interior floors, sweeping the garage, and even cleaning every single item covered in concrete dust. They went above and beyond in their service. I was especially concerned about the interior flooring and exterior brickwork being put back correctly, but his crew handled everything with precision and care. They were true professionals. Sewer issues are common on our street, and after working with Edy and E-Drains, I'll be recommending them to every neighbor. We'll absolutely be calling E-Drains for all our future plumbing needs! read more

Edy and a crew member came out this morning to inspect the health of some drain pipes that had been incredibly slow. I had mentioned that another company had come out to remove the initial blockage, but said I had broken pipes although they weren't able to camera. Edy was able to get the job done quickly and give me a quote. There was zero pressure to get the work done as he was aware that I am awaiting on a few more quotes before making a decision on how to proceed, which I truly appreciate and respect the level of professionalism. read more

We have used E-Drains for multiple projects and have never been disappointed. They've installed a reverse osmosis filtration system and replaced our: garbage disposal, bathroom sink drain valve, and external faucet. They also replaced the wax seal and caulked our toilet to fix a pesky sewage smell. We enjoy working with Edy and he's beaten quotes from other companies each time. EDrains is affordable AND does high quality work. read more

Shady business practices. Property investor here so somewhat savvy with plumbers in my region. Charged more than agreed to and wouldn't explain why and promised a call back that was never received. They seem to be buying Google Adwords for a competitor, Bairds Drain Service and stealing his business. Wow! Male manager became hostile when calling in to discuss the bait and switch and threatening legal action if I continued to call (all I wanted was a receipt). Come on, that's poor service folks. Technician was solid and work was done. But the business practices are super shady. Buyer beware. read more

Edy Cartagena and his partner Hilario saved my dumb self tonight from a stuffed up toilet from wipes in the pipes. They were polite, kind, efficient and sweet. They fixed it in about 5 minutes. And the price was right. I have a new plumber for good, for sure. Thx, guys!!! And happy Valentine's Day read more

We have used E-Drains on several occasions here in Mt. Helix (91941) and have been very happy with each service. Never felt any pressure and always got to see what was happening. Edy or his team not only honored their warranty on my sewer line, but also showed up at 7am on a Monday morning to deal with a clogged toilet, knowing my senior parents and family would be up and in need of the bathrooms in the morning. Pricing was better than big names plumbers/etc and service was quicker. We really appreciate Edy and the E-Drains team! read more

WONDERFUL experience! Would fully recommend Eddie. Professional, clean, will fully explain each step of what he is doing if you want to know!!! read more

Time for an updated review. Has been our family's go to for drain and plumbing for years starting with my grandpa. Fast, reliable same day service by professionals. Very reasonable prices compared to other companies and given a time slot that they show up on time for which is appreciated. Have recently had the pleasure of working with Nick F who has gone above and beyond to assist with our drain and plumbing needs from drain clean outs at the main line, to clogged toilets, sinks and backed up showers. Nick F has been extremely professional and knowledgeable in assisting me. His willingness to always have a positive attitude, show up at his given time slot and explain everything has been much appreciated. I would highly recommend this company and their skilled team for your drain and plumbing needs. read more

The E-Drains team responded same day to a plumbing emergency that started on a Saturday when I was on vacation and my housesitter was in the house. Edy was really great in keeping me updated on the work sending photos, etc. The emergency turned out to be pretty extensive, but E-Drains did great work, were extremely pleasant to work with, and were great at cleaning up each day. I can highly recommend them, and will not hesitate to call them in the future if I have another plumbing issue. read more

Needed bathroom line cleaned out. Service was swift and thorough. The process very reasonable. The service rep was professional and courteous. I highly recommend Bairds drains for servicing all drain needs. read more

The guys were respectful and worked tirelessly to resolve a bad situation with less than ideal conditions. Thank you for your fast response and fixing the issue! Judi read more

So deceptive!!! Because the owner is personable and pleasant, you ALMOST don't realize he charged 2 1/2 times the going community standard to change out 4 ft of piping and clear away very minimal sewage - so small that an odor was not evident. This was literally THOUSANDS of dollars more than usual and customary practice. He wanted over $600 to snake a line - it was after hours, with a fast response time, but this was just the baseline rate!!!! I subsequently had 20 ft of piping replaced by another reputable plumber for less than E-Drains charged for 4 ft.!! Beware of E- Drains!!! I suppose he has to pay for all that new equipement and Mercedes truck! *** Edited after owner's response : I'm sorry you feel the need to lie. I had two separate, independent, experienced, well- thought of, and LICENSED plumbers both look at the job your company did. They independently both came to the same conclusion and results. I hired one of them for the remainder of the job since you were going to charge me $2000 more than either of them To complete the job. At NO time EVER did anyone encourage me to get three bids. Obviously this is good practice, but when you have no working toilets, you're kind of held hostage timing wise. read more

I can't speak highly enough of Edy and E-drains! Long story short- shady plumber installed our water filter system for us incorrectly a few years ago and I didn't realize it until I was struggling to change out the filter. Called Springwell (the water filter company) to see if they had any recommended plumbers in the area and they sent me to E-Drains. Edy was knowledgeable, and I felt he was very honest and ethical in his quotes and work that was done. I'll be returning for future plumbing needs! Thank you Edy and E-Drains! read more

I found e-drains on yelp because of the reviews and I am very pleased with their work. Eddy was flexible with timing and able to get me in around my schedule. They identified and fixed the problem quickly. Eddy and his side kick were professional, they cleaned up after themselves and were friendly, I will definitely use them again in the future. read more

These guys are awesome. They completed a really tough and laborious job promptly with great service and attitude. We would highly recommend them for any plumbing issues and we will certainly use them in the future! Thank you again to Eddy and his team for being so lovely. read more

Main drain clog/clean out. Prompt arrival and drain cleaning. Over priced compared to other services and the 1 year warranty written on my receipt was verbally terminated by a phone call after they returned one month later to clear another clog. I emailed and requested written warranty termination rather than a phone call and never received a response. There are other drain service companies that do the same work for less than a third of the price. read more

Edy and Hilario were great and very prompt! Fast service as well! Will recommend! We inquired about the service last night and the next day they came in clutch.! read more

We initially had a different company come out to do the plumbing a few years back, and they ended up leaving a hodgepodge of PEX and copper piping in our wall. They couldn't solder to save themselves, so they kept on cutting the supply line out of the slab shorter and shorter, until they eventually had to resort to PEX using Sharkbite connectors. I reached out to see anyone can do a quick replacement with copper tubing, and Edy from E-Drains was the first to respond. He came out same day (Friday) to take a look. Monday late AM, Edy and Rey came out and the pipe was fully upgraded to copper within few hours. The short pipe out of the slab proved challenging, but their ingenuity and craftsmanship proved far superior than my first company! Recommend anyone with need for honest and high quality plumbing service. read more

Edy and his team revived my landscape drainage pipe that had been completely clogged. With their commitment to getting the job done the right way, they made the repair stress free. Now I'm looking forward to the next heavy rain! Thanks Edy! read more

The tech came out quick on Monday morning (scheduled on a Saturday evening) for a clogged shower drain. He snaked for approximately 90 minutes, to no avail; he then left for another job. I called the manager and he asked if they can return on Wednesday. I demanded that the job be completed that day. The tech returned later that afternoon with an air snake to unclog the drain. Therefore, I was satisfied. However, the fact the tech left earlier and initially asked to return two days later was troubling. Overall price of $125.00 was very reasonable. read more

This is the second time we needed to call them. Our main line backed up again (see review from 3/2023). They were able to come out and clear it and also diagnose it. The old cast iron line was compressing from old age. By the next day they were able to replace the entire cast iron portion of the main line. Fast, efficient, friendly, and did the job well. read more

E-Drains came out quickly and helped solve my problem and snake my drain. They had great communication and great pricing as well. Definitely recommend! read more

Edy and Rey did an outstanding job. They were in and out and very friendly. Highly recommend.

Had a great experience having Edy from E-Drains help me with my clogged kitchen sink. It's very difficult finding a company you can trust. I previously had three other plumbing companies come and try to fix the issue and none were helpful. Each time, each one of them would attempt to up charge me from the original quote and make excuses on why the job would be very difficult. I even had one plumber state the only way to fix the issue would be by making a hole in my drywall to have better access. Edy and his team quickly came in and got to work and were able to fix the issue under 20 minutes. They also stand behind their work and gave me one year warranty. I can't thank them enough and would only book them for any future issues or projects. read more

Stay away from this company! They came to our house last month to solve a simple blocked shower issue. Said it was going to be $125. The guy ran the cable through and wasn't able to unclog it. He was very certain that hydro jetting would work and solve the problem quickly. He guaranteed us this would work for a much greater amount of money. It didn't work. He said that unfortunately he had to tear down our wall and place a clean out in for a few thousand dollars. At that point we told him we will get a second opinion and speak with the office about payment because our shower was still clogged. The next day we had a different plumbing company come in and solve the issue with a cable in about 15 minutes and it cost us less then $200. We called e-drain to tell them about their plumber who tried to scam us into a huge plumbing operation instead of solving a quick and easy problem, but they did not get back to us. Now, a month later they are demanding money for a made up job that they never resolved or completed. Their manager Monica is super rude and unprofessional. Worst service ever! read more

Fantastic company! Gave us bid over yelp to replace our old toilet and add a Bidet seat, and was exactly the cost when they finished. They were on time, professional, cleaned up after work was complete, hauled away the old when job was done and work was done in a very timely manner! Would highly recommend this company and will use them again! Fabulous company, they will take care of all our plumbing needs from now on! read more

E-DRAINS - Plumbing Near Me - La Mesa, California

Highly recommend! Offered same day service within 2-3 hours of calling on Saturday. The plumber Ray was super friendly and professional and got our main pipes snaked quickly, and for a good price. Will be using again! read more

Had a clogged bathroom sink and toilet. Eddy showed up same day, cleaned out the drains and even cleaned the toilets (better than my teens!). :) read more

Very responsive, curteous and quick to solve the problem. Edy got right to work and found the problem. He offered a couple of options for repair and did a great work. I will definitely call them again. read more

Very unscrupulous business - BUYER BEWARE! Eddie, the tech, charged me $550 for a simple drain snaking and video of my main line. He quoted almost $12K to replace my main line and claimed that he would work with the City because they had to dig up the alley. He then called me several times that day to pressure me into making up my mind. I contacted 2 other reputable licensed businesses, both of whom did the camera work for free and their quotes were under $6K. Further, both companies and my licensed general contractor said the work did not require digging in the alley and that E-Drains was trying to take advantage of me. I'm out almost $600 and disgusted by Eddie and E-Drains attempt to con an older female. I'm filing a complaint with the BBB and CA State Contractors Board and strongly encourage others to NOT use this company. read more

Got a message right away. They had Eddy come and see the situation and gave me a quote, he gave me a discount for that quote. He and another worker came back in a couple of hours and fixed the needed repairs. Great job. read more

Fantastic response time. Joel was courteous and professional. Drain cleaned at the price quoted in the time frame promised. Very satisfied customer here! We will use E-DRAINS again and again! THANK YOU! read more

Great service for small businesses and great priced. I had a urinal clog at my business and it was fixed within a few hours and was extremely professional and communicative. read more

They did a great job on my house. I had a leaking pipe and they suggested opening the outer part of my home. I was initially anxious but was quickly put at ease. The finished product was as if nothing had happened. Hilario and Rey did an amazing job!! They were also able to patch up the dry wall from a plumber that came before them but couldn't locate the leak. I hope that I never have a leaking pipe again. But if I do, E-Drains will be my first and only company to fix the problem! read more

It is hard to get good customer service and quality work these days but not with E-Drains. Found them on Yelp and between the companies who responded to my request for main drain issues, they were more communicative and up front with pricing which was fair. One they arrived, Eddie & Joel were very professional and communicated well during the entire process. Hopefully won't have any issues again but if i do, will def reach out to them. Thank you! read more