I was faced with a slab leak that flooded the first floor of my condo. I was referred to TLC Plumbing thru the Angi website and plumber David was sent to complete a re-route from the half-bath to the kitchen sink. It was not until the base cabinets were demolished that I saw that the new copper piping had not been run behind the drywall with steel stud safety plates, but just curved on top of the bottom shelf, completely exposed to possible damage from items placed back on the shelf. When the flood mitigation company arrived they immediately recognized that the new piping was not up to code and they contacted Thad, the owner of TLC Plumbing, to give him the option of coming back to correctly install the waterline, or they would fix it and bill the cost back to TLC. Thad came by my house the next day but did not tell me he was coming and did not knock on the door. I immediately called Thad back to have him return, but he cut me off and said he'd be back "between 10-12 the next day." He never showed up and ghosted me thru further attempts to contact him. It's also noteworthy that I had to contact Thad four times to get a readable copy of their work order/receipt. The flood mitigation company is now billing me $1100 for their professional fix, saying TLC is claiming I approved the non-code compliant approach. I was shocked when I saw the exposed piping and compared it to how the original pipes were installed in the walls. I cannot and will not give TLC Plumbing any grade other than an F and strongly caution anyone against using them. read more

TLC Plumbing - Reroute of cold water line is not up to code. - Plumbing Near Me - El Cajon, California

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My water heater stopped working the day after Christmas. I sent a request to Angie's list and Thad, from TLC Plumbing, responded. He was at my house within the hour to assess the problem, give me an estimate, and discuss my options. He was so helpful and knowledgeable. After I made my decision, David took over and prioritized my job, knowing I was without hot water. David was awesome! Polite, respectful, diligent. His work was meticulous, thorough and professional. When he left, the new appliance had been checked and tested, the work area was clean and I had hot water. I highly recommend David and TLC Plumbing. Thank you!! read more

I am writing this review to express my utter disappointment and frustration with the plumbing services provided by TLC Plumbing. I had initially approached them with the hope of getting a leaking water heater replaced, a typical job, but my encounter with TLC Plumbing left me feeling deceived and cheated. When the CEO/President of TLC Plumbing, Thad, himself came to assess the situation and confirmed the need for a water heater replacement, I trusted his expertise and expected a fair and reasonable quote for the job. The initial quote I received from Thad, amounting to $3947.34, seemed acceptable given the scope of the work, which included an 80-gallon water heater, labor, and disposal of the old unit. This quote was also cross shopped with a competing plumber which resulted in a similar value, I decided to use TLC Plumbing in good faith since they came first. However, my trust quickly turned to disbelief and shock when two of Thad's employees arrived at my house to perform the job. To my surprise, they immediately revised the quote to an outrageous $7387.84 - almost than double the amount originally agreed upon. This sudden and significant price hike was completely unacceptable and unethical. Understandably, I promptly asked the employees to leave my property as I felt deceived by TLC Plumbing's bait-and-switch tactics. It is beyond me how a company can provide one quote and then drastically increase it on the day of service without any prior notice or explanation. Such unprofessional conduct not only wasted my time and caused unnecessary stress but also made me question the integrity of TLC Plumbing as a whole. As a result of this unfortunate experience, I had to seek the services of another plumber to complete the job, incurring additional inconvenience and expense. I strongly advise others to steer clear of TLC Plumbing's unscrupulous business practices. Their lack of transparency, professionalism, and integrity is deeply concerning and should not be overlooked. In conclusion, my encounter with TLC Plumbing was marked by disappointment, frustration, and a sense of being taken advantage of. The company's inability to honor their original quote, coupled with their unprofessional behavior, has left me with a negative impression that I cannot ignore. I hope this review serves as a cautionary tale for others seeking plumbing services and encourages them to consider alternative options that prioritize honesty and fairness. Note: I have both estimates from Thad and his employees showing the drastic change in price. read more

This plumber was great. I needed help with a fireplace gas valve so I called and set up an appointment. He said he had never done this type of valve before but thought he could figure it out. Sure enough, when he showed up he knew exactly what he was looking at. I watched him do the repair and he was quick but also careful not to damage anything. He quoted his price up front and didn't try to squeeze any extra money out of the job. I'm very happy with the repair and would definitely call him again. Thank you Thad Condon TLC Plumbing San Diego! read more

On time Accurate quote Quality work Excellent communication Ruben was willing to explain his work Friendly and even took a look at some other potential problems I have and offer some advice on preventative maintenance This is my new plumbing company Fair pricing and honest service read more

TLC Plumbing - Pressure Regulator Valve - Plumbing Near Me - El Cajon, California

Called this morning for an active leak in a cold water line just after 8 am. David came out to my home at about 1:30 this afternoon, diagnosed the problem, created a repair plan and executed it flawlessly in just about an hour. TLC took care of my issue completely from start to finish. Thank you TLC for your excellence! read more

Horrible service and horrible work!!! They guys over promise and DON'T deliver. We hired this company to do some new storm drains at our house which wasn't cheap (almost 15k) First, they said they would send 4-5 guys and have the job done in a week. Not true! They showed up with 2 guys for 1 day!! The rest of the job they pawed off to 1 guy and the poor guy had to do the whole job by himself which took him almost a month! They would constantly argue with us and change the plans of the job. Basically, it was a sh%t show! Not to mention, the work was garbage. We had to hire another company to fix they're crappy work. This is a warning to all, DO NOT USE this company. They are a scam!!! read more

Thad is very responsive via phone and always confirms appointment via text afterwards. David has come out a few times for various plumbing issues and is always very pleasant and explains upfront the charges and work that will be done and works efficiently. Prices seem reasonable and no more leaks! read more

I had a phenomenal experience with them and great pricing! They were professional, very quick, and knowledgeable. read more

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I have not only worked side by side with the owner Thad, but I've also been to several installs after finish and this company is legit. Hands down the most thorough plumber I have ever seen. Clean work, affordable prices and top notch customer service. Not to mention 24 hour emergency service. Christian based and down to earth, I would recommend TLC plumbing anytime anywhere!!! read more

I called TLC and someone answered the call she sounded very friendly and courteous. She gave me an appointment between 12-2 pm same day. I received 2 courtesy phone calls for follow up regarding the appointment. The technician named Danny came by to check the leak in our kitchen sink. The kitchen angle stops were loose and needed to be re tightened. The teflon tape needs to be applied on the pipe. The previous technicians from another company didn't do their job right. Danny also noticed sounds from the bathroom toilet and checked the possible issue. I also noticed the sounds coming from the toilet. It's valid reason to check it. He discovered The toilet flapper needs to be replaced in doing so will save us water bill in the future. He fixed both kitchen and bathroom problems in less than 1 hour. Danny was fast and efficient. He didn't try to sell anything for upgrades or other business tactics to earn extra money. He focused on the problems. The price of the work is reasonable. I am satisfied with the service. Excellent job and service. I will use TLC for their services again. Thank you! God Bless you. read more

This team was great! I needed a plumbing inspection on a potential property purchase; David gave me a thorough review and a fair quote. He and Shannon made extra effort to get in touch with me after the inspection and David called me directly to review. He gave me a breakdown for the full scope of work, as well as a genuine "this is better sooner, this is better later." I am so thankful for the clear, concise insight from these experts! read more

Thad was consistent and so professional in his communication. We originally had him (And Steve) coming out to fix a hose bib and low and behold--there was a leak under the house. We are new home owners and we've had some issues already so my poor patience and spirit were crushed. Thad was quick, amazing, we worked out a game plan for the very next day & they took care of business! He also was really fair in his pricing too seeing as how (for the original call out to us) we shopped around and he was the best! Professional, polite, kind & did a great job. Thanks Thad (and Steve) for helping us with our new house! We're genuinely grateful! read more

Terrific experience and great plumbers! We had some non-essential work we needed to get done (install three new sink faucet/handle sets, and replace the angle stops/shut off valves). We got bids from other plumbers, none of which were satisfactory due to price or other reasons. We took a chance with TLC, and they were awesome. David and Steve showed up for an estimate; a little late due to earlier job running long. They communicated to us they were going to be late, so no problem there. For the actual work, they showed up on time, finished early, and charged us the fair price they had quoted. Very professional, efficient, and followed all the currently necessary safety protocols. Very easy to work with. The next time we need plumbing services; no question we'll use TLC. Highly recommended! read more

Outstanding work by TLC plumber Dave! He was able clear our clogged main drain in less than 30 minutes. After I attempted to do it myself with a manual snake for nearly 2 hours unsuccessfully, and appearing to make it worse, my wife begged me to call a professional. Very affordable and fair in cost to clear the clog, wish I called sooner read more

TLC was amazing. Larry, the plumber, came over during Christmas Eve and he was extremely professional and courteous. I was expecting someone upset for having to work during the holidays, but I was completely wrong. Larry made a bad situation into a pleasant experience. He always went above and beyond, he was very conscientious as he was cleaning as he went along. The service I received from Larry was amazing and I would wholeheartedly recommend TLC plumbing. From now on they are my number one choice. read more

We had a plumbing emergency 10:00 p.m. at night and Thad the owner, came out. Friendly attitude, knew what he was doing!! Fixed our plumbing emergency and was reasonably priced great guy !! Thankyou so much for your Friendly and prompt service. read more

I would highly recommend TLC Plumbing to anyone in the San Diego area! I had a leaking Insta-Hot faucet on my kitchen sink, and TLC was able to send a guy out to my home within just a few hours. Kevin came to our home and fixed it right up, and was very polite! Thank you for providing exceptional customer service! -Jessica read more

These guys are the best, awesome customer service and super fast response time. Had a plumber come out same day and did a very professional job. I called TLC for an additional issue I had at a later date unrelated to the first problem, and they had their plumber David personally call and talk me through the entire process which helped be able fix it myself. Couldn't be a bigger fan of this company, keep up the great service guys. read more

TLC Plumbing did an awesome job on replacing my water heater when I was at work. I knew I could count on them. This is the second , maybe third time I used them. I had used them at my other house about 2 years ago. Since then I have moved. It's a good thing I keep them on my plumber list on my cell. Thanks again Danny for the awesome installation, and military discount Tk read more

I'm usually a DYI type of guy, but some jobs call for a professional. Thad really went out of his way to help us out a couple of times now. We live way out in the sticks, and Thad even made an extra trip in advance to make sure he knew how to find our house (a good thing, too). The quality of the work is clearly excellent, and all for a very reasonable price. He will be our go-to plumber for life. read more

Great personable staff who know what they're doing! They've won awards for their customer service and you can tell why! I've used many plumbers and the vast majority I would not ever call a second time. If you've had those experiences too, then maybe TLC will make you a believer in their business like they did me! read more

Thank you to Larry for coming out on Sunday and fixing my clogged toilet. He informed me of the Sunday rate, he arrived when he said he would, and was extremely professional. If I need a plumber again, I will certainly call you first. Can't beat dependability and fantastic customer service! read more

Worst customer service ever. I had a window of arrival confirmed. I understand that windows can change but in this case it was changed without any DIRECT confirmation from me the client. That you call and leave messages but dont actually SPEAK to the client doesnt not equal confirmation that the schedule change is acceptable. I called out the dispatcher regarding this and for some reason she felt it was acceptable to cut me off and talk over me and she feels that i was getting "crazy" with her. I requested to speak to ANYONE else in the office which she refused to do. If it werent for the fact that my needs are dire I'd be requesting to move this over to some other company. They are a vendor that my property management company uses. Unfortunate as the initial communication went so well. read more

We had a slab leak detected by CPL and was in need of a plumbing company to come out and fix the leak. I was referred to TLC and David came out that evening after work to take a look at everything and go over the various options. The plan they came up with was great and David and Steve did the work and did it well. They protected all of the floors and countertops and were extremely professional and pleasant to work with. If you need a reliable plumbing company who is going to treat you fairly and give you good value I would highly recommend giving them a call. I will definitely use them again. read more

We had a few sinks that failed to drain so we needed help unclogging them. When I called TLC, they couldn't provide me with any idea of how much it might cost. Plumber showed up and gave me an estimate of $200. For those that don't know, that is freaking expensive to snake a drain, but what could I do? I already took the morning off work to meet the guy and we needed the problem fixed so I paid it. Took the guy 5-10 minutes to snake the drain (using about 10 feet of snake) and then he was gone. Didn't even clean up after himself (that makes 2 plumbers that left a huge mess, must be standard). Had the person who answered the phone told me it was $200 to snake a drain, I would have hung up and called other plumbers. I felt that this was all part of the plan... don't discuss prices until you are already committed and then hit you with bad news. read more

My wife discovered a leak coming from one of our bathrooms early Sunday morning as we were getting ready for Church (10/4). When we returned my wife did a internet search and the first company that popped up was TLC a Christian owned company which was a pleasant surprise. Since it was a Sunday we figured we would leave a message and hopefully someone would return our call Monday Morning. To our surprise we received a call fro the owner who told my wife he would have Steve call. Steve did an came out and was very thorough and professional. Steve determined that there was a leak possibly in the slab. He said he would contact CPL to have them come out to locate the leak. Chris from CPL came out early afternoon and detected the approximate location of the lead. The next day Steven and David from TLC arrived and began to work on where the leak was. However all the water pipes are in the slab and difficult to locate. We had to have CPL come back out the next day to precisely pinpoint the leak it was under the slab and foundation which required extensive jackhammer work. Dave and Steve detailed what they were doing and were very professional. Wednesday they located the leaky pipe in the wall down in the foundation. They worked late Wed and said they would be there early Thursday to complete the work. The amazing thing was they managed to save all the floor tiles they removed so the Construction company could reuse them. Dave and Steven completed the project around noon cleaned everything up and said they were heading up to Vista for another job. I highly recommend TLC Plumbing if anyone needs any plumbing repairs. Both Steven and David are the best. I would call TLC and request them for future plumbing issues. read more

I'm probably the worst handy-man ever. My wife continually makes fun of my inability to fix anything. So, when our toilet began leaking and "phantom" flushing, she knew that I'd be rendered powerless. Enter TLC Plumbing. Gilbert showed up on time and ready to go. He quickly diagnosed the problem and offered up several ideas on how to fix the leaks. He even went out of his way to replace parts with the manufacturer's suggested parts, which were cheaper than regular replacements. Here's the kicker, then he showed me how to fix the problem in the future so that I didn't have to call the plumber. But there is more. He even offered to fix my garbage disposal for free and showed me how to fix it as well. These guys are awesome. It is easy to book the plumber, cost is very reasonable, Gilbert is really nice and proficient at his work. They clearly value customer service and they have won a repeat customer in me!! read more

Water was seeping out the walls and we needed to find the leak and fix it quick. We made a call to TLC Plumbing who recommended a water investigation company to find the source. Once it was located, true to their word, TLC Plumbing came out the same day! They showed up at 5:15 pm and went right to work fixing the complicated problem. The issue was a copper pipe leak precariously located where the pipe - three of them along with an electrical wire went through a 2x4. He carefully removed the faulty pipe, fabricated a replacement, which included two elbows, installed it and completely cleaned up everything within 2 hours. Before working, he gave an estimate and there were no surprises. They were quick, efficient, professional and extremely knowledgeable. I would not hesitate to call them again and highly recommend them. Reasonably priced too! read more

TLC Plumbing - Plumbing Near Me - El Cajon, California

We had a slab leak and called TLC to come out and give us an estimate on how much it would cost to reroute our plumbing through the ceiling. When my husband called them they originally told us they could start the work right away. We ended up having to wait 3 days before they came back to start working. While they were working they kept trying to up sell everything they could. A new something here, a new something there. They then made multiple unnecessary cuts(that they do not repair) in my ceiling. They also left splatters of liquid metal all over my wall. In the end the price was 300$ more than what they originally quoted. I would not recommend this company to anyone. Extremely disappointed. read more

I agree, stay away! Drip in bathtub. Plumber comes out and says a piece needs to be replaced in the faucet. Suggests that at the same time both might as well be replaced. Payed about $500. Started to leak about seven months later. Called and was told my warrant was up and they could make another call. Had a discussion with the person that answered the phone and we didn't agree on a plan. I get a call from owner . I explained the problem to him and at that point he told me that this particular plumber was not very good and left for a government job. The only thing he offered was to replace both faucets with a one handled faucet for about $800. Fast forward - I hire another plumber who replaced the parts that TLC installed. They installed one, however, the right faucet was never replaced. The plumber showed me how the tile was not ground away and there was not way a part could have been installed. This plumber replaced both faucet parts and it is working fine. I cannot recommend this company. read more

These guys are great! We had an issue with roots in our sewer main and they were quick to write up an estimate to send to our property management company so we could get the work approved. Unfortunately, the investment company that owns our home was not so quick. Even though they missed the deadline for a weekday appointment, our technician came out today (Saturday) on his day off, in the POURING RAIN and fixed our sewer main. The service, communication, and downright friendliness is what makes TLC my favorite plumber in town! Thanks TLC! read more

TLC definately holds the true meaning of great work they are a family owned business and are dedicated in their craft very honest and straight forward with their prices and time management they did an excellent job re-constructing our bathroom into something we never thought it had the potential to be so thank you TLC!! 5 stars for you and highly recommended Thad AND his family Team are amazing THANK YOU! read more

I've always had good, timely and reasonably priced plumbing services from TLC in the past. But I guess things have changed, I've attempted to book service with them twice and twice they gave me excuses about why they couldn't show up. Read the full story below. The first time, they told me the plumbers truck needed a break job. One which took all day. So they no-showed the entire day and offered to book another appointment some other day. Wow, fantastic customer service. Unfortunately, I would be out of town for 18 days, so it would have to wait until I return. My wife booked an appointment last week for today [Monday 10/7] between 9-11 AM. I wait until 11 AM before I call: "oh yes, sorry we forgot about you" an emergency call by another customer took your spot, so sorry". So how does tomorrow work for you?" Ugh, so I wasted my entire morning waiting for someone who never shows and I get no call explaining the situation. Is that TLC?? I told them, obviously my business is not very important to them and I would be finding another plumber. Which I did. I called Mr. Rooter, who said they'd send someone right over. I hope my experience with them will be better? Fingers crossed. read more

Plumbing issues are never fun to deal with. From my wife's initial call to TLC Plumbing through the completion of the job, the company was class act. Dave was fantastic. He was diagnosed the problem rather quickly, something another plumber failed to do. Dave cleared our clog and we were back in business in no time. Best of all, he left no evidence that he was even here, something I really appreciate. Hopefully we won't, but should we need a plumber in the future, TLC Plumbing will be our choice. read more

Had an emergency water leak in my kitchen wall. Called TLC and they were there same day to repair. Dave was courteous and fast at fixing the leak. read more

David and TLC are truly top notch. After I purchased my condo, a rather mysterious and long going issue with my master toilet ensued for over a month. Three plumbers later, David quickly got right down to the problem and even addressed one that I didn't even know I had at the time. He not only spent a great deal of his own time thoroughly identifying, correcting, and reporting the issue to me and my HOA, but went above and beyond to keep costs down by picking up a newly purchased toilet personally for me and installing it while working on my main issue. Always on time and ever professional, thank you David for all help and the continued advice you have provided me! I hope to never have to call you again, but if I do, I have your number. read more

TLC Plumbing is honest, trustworthy, dependable and reliable company. I have used their services twice now and I am more than happy with the quality of their work. David was my plumber. I'm very happy with the quality of his work, his attention to detail and his expertise. TLC says their goal is to fully satisfy their customers from the moment they first answer the phone through completing the job by being prompt, courteous, and responsive to their customer's needs. Well done TCL... I am very satisfied. David hit all the marks of how they want their customers satisfied. I hope I never have to call a plumber again... but of course I will... and I'll be calling TLC Plumbing! read more

I came home from work last night to a busted water pipe. I called TLC Plumbing & Danny got to me in no time & fixed the pipe! Both Danny & Thad, the owner, are AMAZING! Danny did an awesome job, so professional and quick too. It was sincerely a pleasure doing business with him. I will most definitely call them in the future if/when I have any other problems. I've already recommended them to all my family too. We've dealt with several plumbers in the past with our rental houses and have never had such a pleasurable experience with a plumbing company as I did with TLC Plumbing. I'd give 10 stars if I could! read more

David, the plumber from TLC, really deserves a 10-star review. He removed and disposed of one of our toilets, which had been acting up much too often, and replaced it with a gem. The new toilet is in our guest bathroom where visitors will never need to worry about embarrassing clogs or overflows. The forceful flush takes care of everything, including a bit too much paper. So.....a perfect job and, as a bonus, a careful, neat and clean, professional, pleasant plumber! read more