Super quick turnaround and great communication! Very competent technician replaced my water heater. Competitive quote compared to other businesses. read more

I did quite a bit of research online before choosing Rapid Water Heater, and I was impressed by the promises Miguel, the owner, made on the website about customer service and quality. I decided to reach out for a quote through Yelp, and Miguel responded incredibly fast, even though it was late at night during a holiday weekend. I wasn't in desperate need of an immediate replacement, so I definitely didn't expect him to keep responding that late, but he still took the time to answer my questions and make sure I got on the schedule. When the technician arrived, he got right to work and was extremely friendly. We actually ended up talking quite a bit while he worked. For the amount of work I had done, the price was really good and definitely cheaper than I expected. They also offer a military discount, which I really appreciated. Overall, I'm very happy with the quality of the work, the price, and how quickly everything was completed, especially considering they were working during a heat wave. Miguel and his team delivered on what their website promised, and I'd definitely recommend Rapid Water Heater to anyone looking for a water heater replacement. read more

Our tankless water heater stopped working late yesterday. I called Miguel based on his company name and stellar ratings. He answered himself, even though it was after hours (6:15pm) Said he could have a tech out 9am today. As promised, an experienced and thoughtful plumber arrived on time, and diagnosed our system after looking thru all the digital alerts. He said it just needed a thorough flushing and cleaning. We were thrilled that within one hour we had hot water in all our spigots again. If you want someone who is professional, knowledgeable, and capable of immediately solving your water heater problems, please don't waste your time at any of the other common and more prevalent names out there. Miguel is the only guy you wanna call, I promise you. read more

I had an issue with my tankless water heater and was referred to this company by a neighbor. The owner Miguel responded right away and was able to send out a technician to help us the same day for a free consultation. Robert the technician was very helpful. Turns out our water heater was fine for now, just a manufacturer glitch or something. I was grateful for the help otherwise. Thanks again. read more

Great communication from start to finish. All my questions would be answered very quickly, even on weekends. They did the job correctly using quality products. Plumbers were friendly and arrived on time and had the new water heater installed in less than 2 hours. read more

We had a tankless water heater suddenly stop working on a Wednesday. Scrolled through Yelp for a little bit looking at various businesses and their reviews. Emailed/called a few, and all never even entertained the idea of trying to repair my broken heater and automatically seemed to try to sell me a brand new heater. When I reached out to Rapid Water Heater Inc, Miguel (the owner) at least ran me through some possible options as to what might be wrong with my broken heater. He requested some pics of it so that he could do some research on my brand/model. He got back to me and let me know that the model I had was long since discontinued, so a repair wasn't really an option. He gave me a quote for a brand new tankless water heater plus installation at a price that was more than fair. Better yet, he would be able to have someone out the next day to do the install! The next morning (Thursday), my technician, Pedro, arrived earlier than promised! He got to work right away with the removal of the broken heater and installation of the new one. There was a bit of a hiccup where the piping from the old heater needed a bit of modification in order to fit the new heater. But Pedro rolled with the punches and was able to get everything connected. The whole process took a little longer than originally quoted, but with the piping issue that was certainly understandable. Even then, from the time I originally reached out to Rapid Water Heater Inc. to having hot water back in my house was less than a day! Can't complain about that! Overall, I can't recommend Rapid Water Heater Inc. enough. Knowledgeable/courteous people, quick service, and fair pricing make a great combination. When my water heater at my guest house eventually goes down, I definitely know who I will be reaching out to! read more

Super quick to respond. Really nice over the phone and in person. Replaced my water heater no problems. Went over the install when he was done. read more

Miguel was very helpful, immediate phone call, discussed other issues that may not be related to a water heater before signing me up for service. Communication was spot on, didn't sell me on items I didn't need, honest, open, professional, on time, a great experience - highly recommended. read more

Extremely fast response and professional service. Needed a tankless water heater flushed and they were available next day for a reasonable price. Will be hiring them for next service. read more

Great response time and great customer service. Stellar communication on arrival times and how long the project would take. Professional and thorough. Very pleased with this company. read more

Arrived on time. Finished ahead of schedule. Clean install and clear communication. Competitively price. Highly recommend.

We selected Rapid Water Heater to fix a few mess up's on our new recent installed Tankless Water heater. Received the best quote in town. George did an excellent job fixing the gas line and exhaust vent the correct way. Beleive me they do plumbing the right way. You wont be dissponinted. They are officially our go to Water heater guys. Thank you George & Miguel! read more

I'm sure like most reviews, my water heater started leaking. After a little bit of researching companies, I reached out to Miguel at 9:30 at night and made an appointment for the next day. He was on time and gave me a quote and insisted I get other quotes. Knowing he has many positive reviews and I needed to get it replaced ASAP, we scheduled the install. George and Miguel were very through, they explained everything and the job was very clean. They reassured me if there was any issues or the system needed maintenance they were a phone call away! I would 100% recommend Miguel and George to my family and friends! read more

Rapid Water Heater - Water Heater Installation/Repair Near Me - Chula Vista, California

OK folks, these guys are impressive!!! I talked with Miguel the afternoon before and we set up an appointment for the next morning. When the morning came, they were running a little late on their first job, but Miguel called me to let me know. They got to us and went to work. So professional. Beautiful installation with high quality products. I already have a couple of more jobs for them and would not hesitate to recommend them to anyone. We have hired people to do many things over the years and can't think of anyone with more integrity, honesty and delivering a great job at a great price! read more

He was quick to respond and answered all my questions. The pricing was great, very competitive, and he selected quality products. The turnaround time and professional customer service made this job go smoothly for me (it's stressful not having hot water). I would definitely recommend if you need work done! read more

Wanted to give a great review to Miguel and George who responded very quickly and professional for a quote and making an appointment for my new water install. George the tech was a very hard working, clean and professional, He did a fantastic job, my new water heater is working great. Thank you, again. I will pass a good word about your services to all my friends. read more

5 stars for Miguel and Rapid Water Heater! Miguel was super knowledgeable, friendly, quick and offered the most competitive quote. Miguel first arrived to provide an estimate in person within an hour of my initial Yelp request and then scheduled me in/completed the work first thing the next day. He got everything up to code and gave me the full rundown on what to expect. Hopefully I don't need to buy another water heater anytime soon, but if I did, I would go with Miguel and his business every time! read more

Returned from vacation to find that my water heater was leaking. Reached out to Rapid Water Heater at 9pm based upon reviews. Miguel responded within minutes. Scheduled replacement for the next day. Arrived on time and work was completed within a couple of hours. Very happy with their service. read more

I had a great experience with Miguel who came out to fix my water heater. He was extremely nice, professional, and honest from start to finish. He took the time to diagnose the problem for free, clearly explained what was going on, and was able to fix the issue without pushing for a full replacement like I originally thought I'd need. I really appreciated his transparency and expertise. It saved me a lot of money and stress. It's rare to find someone this trustworthy and knowledgeable. Highly recommend his services to anyone needing help with their water heater! read more

Had an absolutely great experience with Rapid water heater. Since the initial phone call with Miguel, information was clear and he was helpful and seemed genuinely eager to help. George the technician came to my house and was quick, helpful, transparent and lovely! Saved me from getting a new water heater unnecessarily, provided options and allowed me to make a choice. I will definitely call them again if ever needed. read more

Another company quoted us nearly $800 to replace a part on our water heater that is still in warranty. Rapid Water Heater did it for $295 and were great from start to finish. George, the repair person, was friendly, professional, and efficient. I never leave reviews, but they did such a great job. read more

Fast, friendly and helpful service. Good value for speedy response in replacing water heater tank to tankless. 100% recommend.

We live in a condo with an indoor water heater. We had a water heater flood in 2016, so we had replaced the old 40-gallon water heater with another one. But it was coming up on the 10 year mark and we were concerned about another flood so we were looking into tankless water heaters. We called several companies. The first one came out and said installing tankless in our condo would be tricky and super expensive. The second guy came out and said it wasn't that tricky and wouldn't be super expensive, but he only had 3 reviews on Yelp, so we weren't confident in his assessment. The third company said the cost for tankless would be 3 to 4 times more than a regular water heater. So, by the time I talked to Miguel at Rapid Water Heater, I was confused and assumed a regular water heater was our only option so I didn't even mention wanting tankless and made an appt for them to install a regular water heater. When Miguel came out to install it, we were chatting and I mentioned we had originally wanted to go tankless. So he had his employee George (the water heater "wizard") come out to tell us if tankless was doable. George is extremely knowledgeable. He's been installing tankless water heaters for years and knows everything there is to know about code compliance and how the Navien tankless units work. He said it would be no problem to install one in our condo. He made us feel completely confident about going takless. And because their price was only twice the price of a regular water heater, we made an appt to have it installed the next day. It took George 6 hours to install the tankess unit. Not only did he explain everything he was doing, but he was very friendly and did meticulous work. We're so happy that we were able to go tankless since that's what we originally wanted. Our new unit looks and works great! The great thing is that Rapid Water Heater includes the necessary annual scale flushing for free for the life of the tankless unit. Plus, with the extra warranty, they cover 100% parts and labor for 15 years, so if the unit doesn't work right, we're covered. I even referred my mom and she had them replace her old tankless water heater with a new one. read more

Rapid Water Heater - Water Heater Installation/Repair Near Me - Chula Vista, California

Great experience with Rapid Water Heater. Miguel is very prompt, professional, and communicative. He went above and beyond to ensure I was pleased with everything and George is a very knowledgeable technician. Highly recommend this team, and would be happy to use them again! read more

My day was going great until I took a shower and noticed that getting hot water was more difficult than usual. I took a look at my water heater and saw what I was afraid of; a pan full of water underneath it. My day got worse as I called around and got quoted some outrageous prices. But that evening, I spoke to Miguel from Rapid Water Heater. I texted pictures of my situation and he quoted me a far more reasonable price than anything else I had gotten. He also said that he could be at my place the very next morning despite the fact that I'm in Escondido and he's in Chula Vista. The next morning, he shows up and replaces my water heater with a good quality Rheem heater quickly on a miserably hot day for the price quoted. No upsells, no bait and switch and then he cleaned everything up. All in all. a very smooth experience. If I ever had water heater issues in the future, I would definitely call Rapid Water Heater first. read more

High-quality workmanship, and he left the area clean after the job was completed. Very professional and respectful. He explained everything clearly, including maintenance. Would definitely recommend read more

I would recommend this company to anyone looking for a water heater. They gave me an estimate within minutes. Went out to verify the water heater size I needed. I needed a 30 gallon water heater that they didn't have in stock and instead of making my tenant wait they gave me a 40 gallon tank at no extra charge. They fixed it that same day. Also when he was done because I had a situation where I could not get payment to him, he came to me. Miguel is a very nice,kind, and understanding person. Loved working with him. My dad has many properties and I plan to use him for any water heater problems I have. Reasonable priced:) read more

Rapid Water Heater - Before - Water Heater Installation/Repair Near Me - Chula Vista, California

See all

I can't say enough about Miguel and his company. I normally don't write reviews -- this is actually my first one -- but the caliber of his service I received deserves to be recognized. Miguel consistently went above and beyond. His customer service, honesty, willingness to go the extra mile (even at his own expense), and the quality of his workmanship were truly exceptional. It's evident he approaches his work with great care, knowledge, and meticulous attention to detail and thoroughness. He was transparent from start to finish, explaining everything he was doing along the way. He flushed my system as part of diagnosing the issue and told me he wouldn't charge me for it. He also verified the system multiple times to ensure the hot water was functioning properly and even corrected our home's excessively high water pressure (which I don't think is standard in a tankless water heater repair). He worked on our Rinnai gas tankless water heater for about 4-5 hours, diagnosing what turned out to be a previously improperly installed unit with serious safety hazards. At one point, the unit actually caught on fire while he was working on it and nearly burned his face. Thankfully, he was unharmed. And unbelievably, after recovering and despite the risk involved, he continued working to ensure that our system was as safe as could be and that our family had hot water. This kind of dedication is unheard of. Another reason that truly sets Miguel apart is his integrity. After all the time he invested, along with flushing the unit and navigating a dangerous situation, he declined any payment. Even after I insisted, he refused the compensation. Later, after leaving, he even called to ensure I understood how he programmed the recirculating pump and offered to return to adjust it once I knew how much more I could trim the amount of time our family needed it on, in order to prolong the life of the unit. Service of this caliber is exceptionally rare. Miguel has certainly earned a lifelong customer. I wholeheartedly recommend him to anyone in need of expert, ethical, and quality workmanship. I've already recommended him to family and friends without hesitation. He's a true gem and genuinely stands out. read more

Rapid response. Handled all the warranty claims. Technicians are very professional. Installed and tested. Stress free project, I don't have to do anything. Overall. Great job! Highly recommended. Thank you very much! read more

The best of the best of the best!!!! Honest, transparent, professional... got me up and running same day! Explaining pros and cons to choices. I will continue to use this company for all of my needs!!! read more

If you're like I was, frantically calling and comparing plumbers, do yourself a favor and at least call Miguel. Just don't wait too long, because he's clearly in high demand (I hesitated and almost missed my chance!). Miguel came out as soon as he could and gave us the best price by far. More importantly, his service truly went above and beyond. He fixed our water heater drain valve and the gas control valve, and everything has been working great since. What really stood out to us was his warranty. The length of it says a lot about the confidence he has in his work. It's refreshing compared to others who only offer a short warranty and leave you wondering. Miguel stands behind what he does, and that gave us peace of mind. read more

Miguel provided the best service possible. He replied promptly and maintained constant communication. He is very professional and friendly.

He came out the day before and pulled the old water heater out. The next day arrived promptly and was very professional. His price was the best too. I would highly recommend him to anyone. Oh he sent me a video of the transformation too. Loved it! read more

Miguel was very professional and knowledgeable. Answered all my questions and provided tips to maintain.

Great service and very fair price. Very honest business especially comparing to many other companies who I spoke to about fixing my hot water heater. They care about the customer unlike other businesses who only want to make as much money as possible. George was very knowledgeable, I will definitely reach out to them for future services. read more

Miguel called me immediately and talked me through the quote. He broke it down for me and was transparent about all costs including his labor, overhead and materials. He was able to provide a quote that was the lowest price for a Bradford White natural gas low nox water heater compared to 3 other quotes I got, $300 cheaper than the middle quote and $1000 cheaper than the high quote. Install was low hassle everything up to code. Water heater works great no issues at all. read more

I couldn't have asked for a better experience! Miguel texted me about my hot water heater replacement project lightning fast. He asked a few questions and then sent a quote. I must admit I was a little skeptical at the great price. What I didn't know, but was soon to find out, is the quick, professional, and top flight service I was going to be provided for the price quoted. Oh, and this was on a Sunday no less. Miguel is a great guy as well. I give my highest recommendation to Rapid Water Heater! read more

Very thankful. Had a leaking valve and no hot water. Great job and cost. Customer service was awesome. Let us know everything that was happening and overall great experience Will use again in the future! read more

Miguel from Rapid Water Heater quickly responded to my request for help with my water heater problem. We started a dialog by phone and he talked me through a series of diagnostics to help zero in on the problem. He asked for pictures to identify the unit and the state of the valves and connections. He was very patient and informative about each step in the process so that I knew what and why were looking at different things to get to cause of the problem. I can't say enough about how helpful he was, hanging with me over the phone as we tried various things until we found the problem. He spent almost an hour with me on a Saturday night, that was above and beyond. I'd highly recommend Miguel and Rapid Water Heater! read more

Also he fixed the Water heater and comes by to check how things are going. Taught me to keep area clean no cobwebs ext. Great service and he won't over charge customers. read more