Okay, so I didn't even call Proper HVAC... I met them by accident! My neighbor's A/C completely gave up on life on a hot day--like full-on "I quit" mode. It was blazing outside, and these guys show up and get straight to work like pros. No chaos, no complaining, just calm, confident, and clearly knew exactly what they were doing. So... I'm outside being a little nosy (as one does), watching the whole thing go down. I poke my head over my fence and I realized I literally interrupted their lunch... sorry... And instead of being annoyed or rushing, they were still super cool, professional, and took their time helping out. Who does that?! Un chingo de Respect!!! So I ask them if they would be able to take a quick look at my system, and they didn't hesitate. No pressure, no upselling, just honest advice and good energy. Customer service? Top tier!!! Work quality? Solid!!! Overall vibe? 10/10!!! They talked me through the issue my unit had and how much they can do it for and after my wife approved the expenses (cuz she handles all my money, as she's allowed to do because she makes more than I do..., snd because she knows more because she reminds me how she has a few damn degrees). I'm kidding, but she does have a lot of degrees and makes more money than I do. So they fixed my neighbors A/C and mine in no time. Mine was literally in 20-30 minutes! If your A/C is struggling or acting up, don't wait until you're sweating through your sheets--call Proper HVAC. These guys know what they're doing. Thanks to Luis and David for the solid hook up! I appreciate you guys fixing my A/C unit during your lunch break. read more

Great service and value! Brunner was on time and communicated everything about our unit in easy to understand terms! Even showed us pictures of what it was before and what he repaired. Pricing is very fair! I will only be using Proper HVAC for all my ac and plumbing needs in the future! read more

Appointment available was great. HVAC technician completed the maintenance quickly and the furnace is heating again. Rate was reasonable. Thank you. read more

The owner/operator (Bruner) of BRS Mechanical is very professional & he responds same day. Highly recommend giving him a call if you are in need of air & heating services. read more

Bruner's crew provided quality installation of A/C & heater. Company's website is apparently down. I was looking for maintenance & filter information. Hopefully value & quality will carry the day. read more

Does not negotiate on prices very small staff and takes weeks to respond to service calls

We had a great experience the first time we called BRS 3 years ago. We needed help today with a different problem, Bruner responded right away and was quick to diagnose the issue. He was very professional and personable. We recommend BRS highly They give great service at a fair price. As seniors, we especially appreciate the value and courtesy. read more

If I could rate beyond 5 stars I would!!!!! My A/C unit stopped working all of a sudden and I came to yelp, found BRS Heating & cooling and based on the reviews I decided to call!!! NO REGRETS!! Bruner came the next day, assed the situation and explained what was wrong and the options I had, he never try to push to upsell, I loved that! Him and his team are Extremely professional, careful of the property, On time, considerate with the customer!!! Amazing Service and team!!! Honesty!!! Expertise!!! Professionalism!!! Reasonable!!!! These are few words to describe the service they provide! Highly recommend this business. read more

Our air conditioner decided to crash out on us on Thursday afternoon, so I called BRS because they had great reviews. I had someone at my house the following morning checking out the system. I was shocked because it's such a busy area, and the beginning of the heat wave. They were both super friendly, and professional. Bruner explained everything that was going on to me and all the possible outcomes for each repair. We ended up getting a whole new HVAC system and they came out again the following morning to install it. Talk about fast! They gave me a great price and a 10 year warranty as well. They replaced my entire system in hours. They were worthy of more than 5 stars! Thank you for everything! read more

Proper HVAC - HVAC system - Heating & Air Conditioning/HVAC Near Me - Chula Vista, California

Overall great service and quality work completed on fixing our heating system. Also did a thorough inspection of our HVAC unit. Highly recommended and will continue to seek them as my first choice. read more

Bruner and his team at BRS Mechanical is amazing. I recently had landscaping down on my house and the landscape company insist it was okay to leave my ac on the same level as my new hardscape. They may have forgotten that i'm a real estate agent that have attended over 100 inspections in my line of work and wasnt going to be okay with that. Not a problem, a quick call to BRS and they were out here the next morning removing my AC Condenser and AC Pad and setting it off the side carefully so the landscape company can finish their work. Once my landscape project was completed, Bruner was able to get his team out here the next morning right on time to get my ac running again before it got too hot. We reinstalled the AC condener and pad above grade to allow for proper drainage should we ever get rain. They did an amazing job custom routing and soldering copper lines to have our ac running again and the staff was extremely courteous and friendly! Needless to say, I can see why so many of my past clients and homeowners have enjoyed working with BRS Mechancial. read more

Bruner and his team were amazing to work with. They arrived to my home within hours of my call requesting service, provided a thoughtful assessment of the problem, and talked me through the options for resolution. They then started the repair the very next day. Prices were fair, work was done well, and the whole team was very professional. 10/10 would recommend! read more

Thank you Thank you Thank you for my new AC Unit and Furnace. These Guys are completely professional. On time, and their commitment to excellence was a high priority. And the Cost was unmatchable. Thank You Bruner and Crew. AAAAAAA++++++++ read more

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We had 2 units in 2 separate homes break on the hottest week of the summer. They came out next day & were the first to respond. I'm so impressed with the level of professionalism. I will use them as my first choice for A/C. Now I can stop sweating, literally. read more

Proper HVAC - Fixed it in less than :10 minutes. - Heating & Air Conditioning/HVAC Near Me - Chula Vista, California

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If I could give zero stars I would. They came out and topped off our a/c with freon(?) and at the time let us know that we actually needed a new system more sooner than later. They were right and the entire process seemed like a smooth transaction with a knowledgeable and friendly company. We were charged $289 which was reasonable and we paid. I recently noticed that they actually charged our card $3000+. That was back in August. That is ample time for them to notice their mistake if it was a mistake and not fraud. I will admit that I should have noticed before then, so stupid on my part. But we had recently gone on a trip not long before I received our statement and figured we spent a lot more than Id thought. We paid our cc bill. But now we have to go through an investigation with Citibank that will take up to 90 days. I guess I was assuming that companies keep way better track of their bookkeeping than I do. Apparently I was wrong. Good thing I keep receipts! Update, the owner definitely responded and refunded the money, even before I posted this review. they refunded the money as soon as they were contacted by our CC company. So either they had not noticed the mistake and as soon as it was pointed out they rectified it or they knew they were busted and refunded the money. I'm going to assume the best and say it was the former. Thanks for correcting your mistake guys. That's good customer service! read more

I had this Company come to replace my coil in 2020 and replace my thermostat controller. They came and installed it, very responsibly priced. I had been shopping around and they beat out the other Companies. Recently the thermostat controller went out they came replaced under warranty just had to pay for labor since it was about 4 years old. I also had them tune up AC unit. They are my go to Company. Great Value and Quality work at reasonable prices. read more

Bruner from the get go was transparent, honest and not trying to sale you on anything. Explains pros and cons and is very thorough on all details of the work. His team installed a brand new 16 seer HVAC system, new vents, thermostat and checked all ducting in my home....all while being safe (booties & masks) the entire time. I am typically a very fickle person when it comes to making big purchases (ask my wife) and doubt everything and everyone. His proposal was transparent and straight to the point of what I said I needed. Definitely my go to person moving forward for plumbing, heating and AC needs. I recommend him and am recommending to all the people I know. read more

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I was told that the condensate and water leakage on my AC as due to low Freon and a possible leak by Castillo Plumbing and HVAC and quoted an exorbitant amount for a leak detection test (LDT). I wanted a second opinion and posted my requirements on Yelp. Bruner called me back within 20 minutes and had me describe our symptoms over the phone. He was able to assure us that it was probably pointless to do an LDT, because if we had a leak it would cost us half the price of getting the unit replaced, to fix it. He walked us through a couple of troubleshooting steps over the phone at no cost and mentioned that it may be as simple as a dirty air-filter. Once I've run the troubleshooting and replaced the air-filter, I will absolutely be calling BRS Mechanical for any further troubleshooting, to top up our low Freon, as well as for all our future maintenance needs on the A/C as well as our heater. Bruner, you've made a customer for life with your absolute professionalism and depth of knowledge and your willingness to help us over the phone instead of quoting us another maintenance call to help diagnose our issue. You've restored my faith that 2020 may not be an absolute, complete dumpster-fire after all! read more

BRS came out during the heatwave. Our AC unexpectedly broke down. We really needed AC fixed ASAP and my wife called BRS and spoke to Bruner himself. He showed up with his partner and they fixed the system expeditiously and left a clean work area. The things that mattered the most to us was timeliness, friendly, professional, and ac expertise. We got all the above and beyond. We will continue to do business with you. We appreciate you. read more

Why can't all contractors be like BRS? They are as honest and upfront as can be, knowledgeable, very fairly priced, sold me and installed just what I need without an attempt to upsell, clean, prompt, and courteous. Of the 8 bids I received for a new AC/heat pump install and reducting, they were by far my first choice. I'm very glad I chose them, you should most definitely consider them. read more

I can't say enough about the great service I received from Bruner today. He fixed my heating problem on the spot. He was candid and honest with my heating/ventilation ducting system. I've known for a while it needed to be replaced. Very reasonable in pricing. He is now my go to person for heating and cooling. read more

Can't say enough positive things about our experience with BRS! They replaced a previous mini-split system for us that was installed by another company and had nothing but problems. We had to have them out for a few service calls and Bruner always responds quickly and comes out asap. Bruner is always able to figure out the problem and fix it!!!he also will show you how to make an easy fix yourself and no charge for the call. BRS stands by their warranty and is always so professional and friendly. read more

Easy to schedule, showed up on time and checked out my heater. BRS read the error code couldn't find any issues and reset the system free of charge. Everything is working fine now. Will use them again if I have any future issues. read more

Highly recommend this company!! Don't call anyone else!! Bruner installed an air conditioning unit in my home 5 years ago. However, yesterday, it stopped blowing cool air into the house. Ugh! I remembered really appreciating their service when they installed the unit so I called them right away. I was nervous they were going to tell me that they were super busy and wouldn't be able to come over for another week or so. (Afterall, it's July and hot outside). Not so, he made an appointment for the following day. Today he showed up promptly at the scheduled time and went right to work on solving the problem. As it turns out, Tesla had recently installed solar panels and a powerwall on my home and also installed a device on the outdoor air conditioning unit to link the 2 together. However, the connections were loose and resulted in my air conditioner failing. Bruner fixed the problem right away and refused to charge me for the quick fix. Since he made a service call trip to my home, I was not expecting that at all. I will certainly call them for ALL my future air or water heating needs. Thank you Bruner for taking customer service to the next level. Cheers!! read more

Very nervous to have HVAC issues right after I bought a new house. Didnt know who to trust. I called BRS and they came quick, were very honest, and had expertise. If you have issues don't hesitate to call them. They were honest and fair. read more

A/C is running on low freon, coil iced up and compressor is on last leg. Decided to go with Bruner and his company for a new A/C. They did fantastic job installing the system. read more

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Our A/C was not working. Your in the middle of July and the heat is about to get here. Found BRS Mechanical Hearting & Cooling they answer right away and came to our house the next day. There price is very affordable. They fix our A/C. Thank You again BRS read more

My A/C unit stopped working and I called about 5 companies and most everyone was booked out for a couple of weeks. Brunner from BRS Mechanical heard the desperation in my voice and was able to fit me in on short notice. Upon inspection, he said the issue was with the thermostat and since my thermostat was still under warranty, he recommended I get a replacement and swap it out with the old. He could have sold me a thermostat or charged me for unnecessary services but he didn't even charge me a service fee for his time. Honest, Trustworthy, Responsive business! I will definitely be calling BRS Mechanical for future HVAC needs. Thank you Brunner! read more

I highly recommend this company. Bruner represents them well with his knowledge and recommendations for our AC. Will be getting additional work done with him in the near future. Thanks again! read more

This is the second time we've gotten help from BRS and I am so grateful! Really quick response time in my Yelp messages, and they were able to get here the next morning. This time it turned out our 40 year old furnace was finally beyond repair, so we had to replace it. They came and looked on a Thursday and by Monday afternoon we had a brand new heater. In today's circumstances, getting quick installations is amazing. Zero complaints, excellent service. read more

WoW! I can see why this company has 5 stars!! I don't always give out 5 as I think a real good company is 4 stars. 5 stars the company must go above and beyond anything you would have expected. These guys did just that! They were so professional, quick and thorough with their diagnosis of my AC that I don't think I could ever use anyone else. I messaged a few other companies about diagnosing my AC and most would be able to squeeze me in next week, Tuesday was the earliest. Not these guys. They came over within 1 hour and had my AC running 10 min later. They then discussed the issues and what they recommended. I'm so glad I found them! Thanks again guys! read more

Bruner (Luis) is hands down the best AC/Heating/HVAC contractor there is in San Diego. Him and his team are extremely professional, reply to your inquires and questions quickly, and their work is top notch. After a grueling month of going through HOA approval to install central AC, Bruner was able to get me scheduled within days. He did a walk through first, let me know to expect, & gave me a great timeline. He cleaned up the mess (which was so minimal I didn't even notice until he said something) after everything was said and done, he made sure the equipment worked, and gave me instructions of what to expect next. I've already sent Bruner's info along to my friends. I can't thank him enough! read more

My air conditioner stopped working. I called BRS Mechanical Heating and Cooling and they was able to set up the appointment on the same day. Great customer service, quick responses, quick diagnostic, quick fix. read more

Highly recommended! First class service, and extremely trustworthy company. They didn't charge me a thing and gave a brief "how to" lesson to save me money! I'm definitely calling this company again for anything within their scope of services. read more

Bruner was able to repair our furnace and replace our A/C unit, both for a very competitive price! He was knowledgeable and understood our service needs. He will definitely be our guy for our HVAC needs! read more

This Company is both a lifesaver and wallet saver, I was having A/C issues during the late July heat. I saw the positive reviews on this company and I decided to give it a go! I called them on Friday and they arrived when they said they would. Bruner found the issue quickly and ordered the part, come to find out it was the contactor, the coils had worn out. The repair cost was less than $300 the best part is they get you back on line without taking you to the cleaners. Going forward this will by my HVAC / plumbing company. read more

Wow, wow, wow. Bruner and BRS Mechanical and top notch and exactly the type of business that I look fpr. Straight shooter, trustworthy/dependable, knowledgeable, reasonable price. As my small side biz of property management grows, I'm SO glad when I can find a vendor that I can use/trust across the board. Bruner and BRS provide the level of professionalism that I demand...GREAT WORK!!!! read more

Excellent value, excellent service. Bruner and his team were professional and efficient. We had shopped around for a new AC unit and were horrified by the pricing from the larger companies. Luckily a friend suggested Bruner's company and we were so happy to have the referral. His rates are fair, and he is a straightforward guy with a professional team. The work was done exactly as promised at the fair price we had agreed upon. I give the highest recommendation. read more

Excellent service! Prompt and courteous. I used them a couple times already and they will be my goto people for a/c and heater service for years to come. Tells you exactly what they will be doing and also recommends anything that needs to be taken care of. read more

Super professional and with top notch service. We had some issues with some wiring and they were able to diagnose the issue and fix it quick. read more