I had a new heat pump and air handler installed by Carini. My installation was a tricky one as I made some very specific requests on how to mount the equipment and where to run the refrigerant lines. Kevin did well at conveying these requests from our initial walk through to the installation team and he was there to support me throughout the project. The installation took a full day to do the install and was rushed near the end. Their employees worked hard but some corners were cut to try to get the job wrapped up in one day. I called them the next day and asked that a few items be fixed/finished before I submit payment. Santiago ended up coming over and spent some time making things right. He was able to put some of the finishing touches on the install and ensure that it was all good. I really appreciated their timely follow up. Their leadership kept their word and made sure I was satisfied, even though there was a little hiccup in the middle. I look forward to my continued business with them. read more

Nothing but trouble... Carini installed my 5-unit mini-split system but we had trouble from the start. They cross-threaded a fitting and it was leaking refrigerant from the start. I made a warranty claim but they fought it tooth and nail despite having a 100% satisfaction guarantee. They ultimately fixed the issue only after I filed a complaint with the BBB. The same fitting failed recently and they covered the repair but they didn't cover the 4lbs of refrigerant that was leaking out due to the faulty fitting. They didn't provide pricing while onsite and billed me over $800 for the refrigerant. Since the lost refrigerant was a result of the warranty repair I asked them to cover it. They pointed me to exclusionary language that says refrigerant is never included - language that doesn't even exist on my contract. They also said the lost refrigerant wasn't due to the warranty repair. A mini-split system is a sealed circuit and should not leak. So it either came from the faulty fitting or they didn't charge it correctly to begin with. After weeks of back and forth they wouldn't budge so I just paid the $800 and I'm truly glad to be done with them. They also quoted me over $900 to clean a single mini-split unit. Hell, I can buy an entire Mr Cool mini split system for $900 from Home Depot. I had another HVAC provider complete the cleaning for half the price. They're out of their minds. read more

If I could give this company a zero, I would. We have been using Carini for years. We recently purchased a Mitsubishi air unit for our home in March. The unit suddenly went out over the weekend. We called Carini and they were closed. The soonest that they could come is on Friday. This is absolutely unacceptable. My mother is 87 years old and she has heart problems. It is too hot for her to deal with. She has been nauseous all day. We also have pets in our house that have been affected from the heat. We need someone to come ASAP but no one is available until Friday. Our house is so hot that when I touch cabinets or furniture, they are hot to the touch. So very disappointed in this company. Will NEVER, EVER recommend or use again. read more

My wife and I purchased a new A/C and furnace unit which is still under warranty. Unfortunately, our system stopped working during the 100-degree heat wave that hit San Diego a few weeks back. We called the folks who we purchased it from, right? Well, Carini told us with would be week or more before they could look at it. My wife has two serious heart conditions and stress and high heat do nothing but exacerbate her condition. Yet, there was nothing they could do... They did however tell us we could have another Vendor repair it and the warranty on parts would still hold. What they didn't tell us was that these were manufacturer warranties and not all companies honor that. Not knowing that we contacted a great company Blue Volt who sent out a great service person who worked on the system for several hours but finally got it working. We spent over $1000. on that repair only to find out we would not be reimbursed for the warrantied parts. We lost between "$400 and $600 not recieving the warrenty coverage. I hate to go on but if you're reading this, you should hear the whole story. A little over three months ago we had a Carini rep come by to check the unit out. Supposedly he did and yet this happened not long after. We survived that heat wave with no thanks to Carini. Although it was cooling the house fine it sounded as if the fan was turning off and on, repeatedly. We called Carini and made an appointment to have it looked at. The gent who came was far better than the first rep that showed up and covered the outside unit with metal tape to stop the rattling that the unit was making. Seems like an odd way to "fix" a noise issue and to make matters worse it looked like a couple of kindergarteners had applied the tape without supervision. Unfortunately, that last service rep thought he had it nearly done but needed his superivsor to see if he (with much more extensive knowledge would without a doubt be able to do that. We were told someone would call to set that appointment but obviously not this the day the rep at our house was working but soon. That was Wednesday and it's Friday with no call. I called and was told that unequivocally noone would be out until next Monday just as another heat wave is here! It's 3:45pm and 84 degrees outside and 78 degrees inside. I can find no customer service, value and quality in this situation! read more

After being very disappointed in "M" for plumbing, A/C I reached out to Carini Home Svs when my furnace failed in 2/2026 on the coldest day of 2026. A Carini representative called quickly and came out within an hour; very knowledgeable and thorough with options and pricing. They have earned my trust---excellent attention to detail and very hard work installing my new attic Furnace and outside new A/C for compatibility and code updates. Crew communicated well over 2 very full days in my home. Plumbing on separate day also done well. Have recommended them to all my neighbors. read more

excellent customer service and very timely.they were a pleasure to work with. Will definitely use them for our preventative maintenance in the future read more

Just had a A/C system/ heat pump installed from Carini yesterday, they seemed pretty efficient at their job, pretty nice guys, they work good together, they pretty much explained (when asked) everything as they went along, everything is cleaned up and looks as it did before they showed up, they found a problem in my new subpanel install that another company did which they straightened out which was good, I really have not had a chance to test the system out since it just got installed yesterday That's the reason for only four stars I will bump it up after I test and get confirmation everything works good. Thanks for the good work guys read more

Requested a slow drain. Extremely slow drain be inspected and fixed if needed. Came out the next day. Everything has been great since their visit. read more

I was at home waiting for the technician to show up, and instead got a phone call. I needed a 40 gallon gas water heater installed to replace my 12 year old unit which is leaking slightly. The phone call saved a lot of time for both parties, because the price quoted was simply too high for the requested installation. I have since obtained a significantly lower quote. read more

Cameron was a very knowledgeable and respectful tech. He performed a semi annual maintenance quickly and explained what was going on every step of the way. read more

Been using them for several years now. Easy to work with prompt and explains in detail. Thank you

Fast response and the tech was great! He worked through the problem and came up with a great cost effective way to make the repair. Great communication too! read more

ASI tried to sell me a complete AC replacement. I got a second opinion from Carini and they fixed the issue for less than 2% of what ASI was trying to sell me. Really appreciate the honest work and good service. read more

Carini Home Services is a wonderful company offering excellent service and courteous assistance. Through the years, I have enjoyed the peace of knowing I can rely on their staff to provide a remedy for every plumbing and heating problem that has ever arisen. They are Always prompt, thorough and masterful in their craft. One of their plumbing staff, Adon, most recently, came out and explained the problem, offered every option and proceeded to resolve all issues with expertise and expediency. Carini's takes great Care and Pride in offering the best service available, Courteous exchange and affordable pricing. Please check out their PMA membership. Still, my favorite part of the process is speaking with Amber at the front desk who always brightens my day with her joyous attitude and Cheerful humor. read more

Caleb and June did an excellent job. Thank you to everyone. I hope that my wife will be as satisfied.

Carini installed a Mitsubishi Mini-Split System 4 years ago - and have now refused to service the system - leaving the home without heating/AC during the hottest week of the year. The unit is still under warranty - appears the Service Team can decline to service the system they installed. I was shocked to have been fired as a customer - especially since I was a repeat customer! read more

Carini did a Great job, on time, reliable, very nice people, Cameron was great! I will call them again.

I scheduled an appointment for an AC tune-up a month ago and they just called me 3 days before the appointment saying that they didn't have a technician available to do it and had to bump me back another month. I had to reschedule important work and family obligations to stay home ALL day because they wouldn't give me a time-frame for the appointment (a window of time), and I coordinated with the HOA, manager, and maintenance guy on-site. So obnoxious- I am never doing business with them ever again. Unprofessional and RUDE! Edit 7/8/25: I ended up using West Coast Heating &Air and got them out in 3 days with a $39 special, great price, great service and communications, and pictures of the equipment on the roof to boot. Do better or lose business- period. read more

Cameron was efficient, personable, and explained everything completely. Thanks again Carini for being such a great company to work with.

Preventative maintenance was superb and above expectations. Cameron was professional and took the time to answer all of my questions regarding the maintenance he was doing. read more

Anton was very professional and zeroed in on the problem immediately. Thank you Anton and Carini!!! Service was fast and efficient.

We have Worked with Carini home services for electrical , plumbing and now HVAC to update our property . Always courteous , punctual and thorough. Caleb, Aziel and Chris did a wonderful job and provided very dependable service. read more

Carini resolved my issues and gave me supportive feedback. I appreciated the explanation of charges.

We have used Carini now three times for different issues. George was our technician today. Professional, kind, and knowledgeable. I highly recommend this company for all your plumbing needs! read more

Reached out to Carini because they were 1 of 2 verified providers through The Switch Is On for the Tech Clean CA incentives. I found their pricing to be 3x of another verified provider for installing a heat pump water heater. 5x the cost of replacing like for like. Both performed a site visit and the quote was only for the water heater (no electrical). Carini charged for the visit while the other did not. Carini, please consider reevaluating your pricing as mentioned in my email. These incentives are to encourage electrification to reduce GHG emissions. In my case, the water heater was 10ft from the electrical panel and located outdoors with no access issues. I gave an additional star because I found their admin team to be responsive. read more

As I have since first hiring Carini several years ago, I paid for a 1 year maintenance agreement last December covering my AC and furnace. I tried for months to get AC maintenance done this Spring. They made appointments 3 times and cancelled each one the night before or morning of each appointment. They never called to schedule again. I wrote a letter asking for my money to be refunded and they couldn't even reply to that. A few of my neighbors have had the same problems this year. They have always had problems about appointment cancellations but usually they would finally show up. Their work was excellent and the men that came out were respectful of property etc . Sadly I do not think many of them are still with Carini and lack of personnel probably reason for no shows on appointment days. I'm going to try one more time to get my funds returned and in the mean time hiring another company. read more

Hello Gabriel . I was happy with your plumbing services by Adan and gave a good teview . I had two jobs done by him snd I was happy with him. I was overcharged for A/C by another maintenance crew. You recommended for A/C . As per the services A/C work was good but I was overcharged .$476.00 a capacitor was replaced which cost $80 i was overcharged for Parts & labor for $476. 00 .i asked other companies & parts & labor was around $175-200. I am okay with $276 parts & labor 1-1/2 hrs . Therefore I would like a refund check of $200.00 to me. I appreciate if you could kindly look into this and kindly do the needful . I do need my water heater to be serviced but will wait till I am refunded Also My neighbor was interested in your A:C services but will forward your reference only when you settle this my account . Thank you. Linda read more

I am bummed that I have to post this review. I originally reviewed them back in 2015 when we hired Carini to install our new Fujitsu mini split air conditioning for a home that we had just purchased at the time. Our original experience was superb and at that time, we would have recommended them. As a matter of fact, I recommended them to several of my friends, and a few of them actually used Carini to install mini splits in their home. Fast forward to 2022. We are having issues with our 7 year unit. It is no longer keeping up with the heat and can only cool 1 room at a time. I found my invoice from Carini and it showed a 12 year warranty. So I left Carini an email through their website. The following day, i get a call from Carini and I described the issue I was having. The rep took my information and just as we were getting ready to schedule the service, I advised her that my unit is a Fujitsu. And very quickly, she said" I'm sorry to say, but we no longer service Fujitsu and you will need to call someone else". Really??? You guys installed my system! Wow!!. I am totally dumbfounded that they are refusing to service an air conditioning unit that they installed. I hired Carini because they were (at the time) a family owned business. I am telling all my friends and family to stay away from Carini. To tell an old customer to find someone else because they don't stand behind their work. As a reply to the owner of Carini Heating and air. I did not need any parts to my Air conditioning unit. All I needed was a refrigerant refill and dye insertion to detect a leak if there was any. It turns out that there was no leak and my unit is now working perfectly. The problem was either an installation issue where refrigerant had leaked out of the loose connections. This could have been performed by Carini but they refused. Bottom line is this, if you install a unit which costs over $10k, and you offer a 12 year warranty for the unit you installed 6.5 years ago, as a reputable business owner, you should stand by your work and at the very least, diagnose the issue your customer is having and if you cannot provide service due to a warranted part that you can no longer obtain, then you should refer your customer to another provider who CAN order that part. If I were a new customer, I would not hire Carini to install a new unit to my home. And since I am an existing customer, if I were the business owner, I would want to take care of this customer (me) to the best of my ability so that I could have a repeat customer should I need a new AC in the future. That is what a reputable business should do. Take care of new, old, existing customers. I hope future customers read this and see my point. read more

Excellent reliability and service. I am way out there very rural. This company always comes through for me. read more

Carini just replaced my 20 yr old AC/Furnance, and I was immediately impressed with the impact of the new high efficiency replacement units. Both units are extremely quiet and the air flow is perfect. My point person was Anthony great, he spent time explaining & showing me exactly what I needed & gave me a fair quote from the start then made adjustments as needed. Hike & Christan were the installers, they called, showed up on time explained what they were going to install and finished everything in a timely manner. Thanks for the painless & flawless job from Team Carini !! read more

What a scam this company!! A plumber came for 20 mns, literally twisted a wrench removed a tiny pipe connection. Pulled a replacement, wrapped it in plumbers tape on both sides and tightened it with the wrench and charged $425!!! Something any lay person could do! Unbelievable! And on top of it he couldn't figure out how to loosen the descaler to replace it and said to call the original company! I don't recommend them period. read more

I was thrilled with the recent service we received from Carini. We just moved into our home, and we had Carlos come to look at the furnace and air conditioner. He made excellent suggestions, and he proposed work that actually needed to be done rather than frivolous work that would just cost me more. He was incredibly patient with my questions, he was very informative, and he was friendly and respectful. We also had Miguel come at the same time to help with some plumbing work. He was equally friendly, communicative, and informative. He readily took on the tasks we needed done without trying to create additional work or cost. Most important, he discovered a potentially serious concern that had been overlooked by the inspector, and he got it corrected quickly and easily. I am grateful to Carini for their work and their expertise, and I look forward to turning to them for any further needs. read more

Was originally quoted a $69 service visit that would be applied to any work done on our panel service. After objecting to the fee, I was told it would be done gratis. Javier came out with his assistant and were very helpful. The price was quoted at $950 to $1100. After going back to the van to get live pricing and about 20 minutes the total came to $1250. This was $500 to $550 more than everyone else's other quotes. After asking for a labor breakdown for the 2.5 hour job, and the price breakdown for the breakers I was told it was a set price for the entire job so if it took longer it wouldn't be charged more. However for a job quoted for 2.5 hours of labor and $450 in breakers, it turned out their labor rate was about $400 an hour which is more than the going rate per yelp at $80 to $180 an hour. Super responsive super professional but labor rate is high when quoting a project for breaker replacement and bussing cleanup. Then to merely mount a socket splitter on a wall it was going to be $175 for this 20 minute job. If you can afford it go with them for electrical jobs, but you will be paying above market labor rates. Manager was informed but they are so busy they never got back to me so I hired another vendor did the entire two jobs for $711 which would've cost me $1425 at Carini almost double. read more

In preparation for a replacement dishwasher I needed to have the hot water Angle stop valve replaced. I contacted Carini at 6:50 pm. Miguel responded quickly and after discussing the situation and cost was at my house within 20 minutes. I requested the cold water Angle stop be replaced as well since the water was already shut off. What I didn't realize was the price Miguel had given me was per valve. $414.26 x 2! Miguel did an excellent job and had both valves replaced in under 1.5 hours. My total with the $99 after hours diagnostic fee was $927.52. After requesting several ball park quotes from several other highly rated local Yelp plumbers I found this price to be over double the going rate. Some said they could do the job for under $300. I called Carini concerned that I possibly was over build but was told, the price was correct. read more

Carini Home Services - Angle stop valve - Heating & Air Conditioning/HVAC Near Me - San Diego, California

We originally had Javier from Carini come out for a burned out electrical outlet and were impressed by his expertise and service so we signed on for replacing updated outlets. Javier returned and brought coworker Joe and they expertly knocked out the whole house outlet replacements in a day! Thank you first nice work and straightforward solutions to our electrical work needs. We will rely on their expertise to replace our outdated lighting fixtures as well :) read more

Did not arrive on time and was therefore cancelled. Turns out their time is more important than the customers time. If you can't keep an appointment then please notify. Don't wait for me to call you to chase the technician. read more

We were delighted to see that Carini's plumbing services, which we used for the first time today, is every bit as professional and customer-centered as their excellent HVAC side (we've been their happy clients for ten years for two houses). We called for help yesterday, and today, one of Carini's plumbers, A. J. Smith, came to provide a camera inspection for our house's main sewer line. He was very professional, arriving precisely on time, working efficiently, and leaving us with some very good practical advise about maintenance of the system's traps given San Diego's very low humidity much of the time. We will definitely call on them again. read more

I am a returning customer of eight years. They removed my old furnace from the year 2000 and replaced it lady week with a new unit. My hvac system works more efficiently, and I have noticed that my ac cools my house quicker or uses less energy. I trust their work and highly recommend them. More than satisfied customer read more

I've been a Carini customer for many years -- they always come through for me. AJ is a great plumbing specialist and I'm very happy with the R/O water purification system he just installed. read more

They helped me determine what system design would work best for my house. The crew was professional, personable and very easy to work with.