We were treated by the very charming LaToya the minute we entered the store. My wife and I were…read moreimmediately taken to the area where the clothes where we were looking for, and she was very helpful with suggestions and products that we might be interested in. After finding the item I was looking for I actually was so impressed by the quality that I got a second item somewhat like it but a little different. LaToya was awesome very charming very nice very knowledgeable.

Went in for gifts for my son and was greeted by a friendly and knowledgeable young lady and she…read morehelp me with many choices for him. I left the store with many Shirts and T-shirts. The two ladies did their best to make sure I got the best deals for my money. I highly recommend this store because of the knowledgeable staff

This is a nice Japanese clothing stire with a lot of 100 % cotton items . Nice design and…read morefashionable fabric and colors . Besides clothes , it also has accessories like hat , socks , bags , underwear, winter wears , etc . Excellent service and is very organized. A new policy they have now is for any on line order , they don't do cash refund if it does not fit . You can only exchange for a store items . Each city and State has their own exclusive design shirts and it is fun to go around to collect some of them !

In the past, I was a consistent Uniqlo shopper. The Stoneridge Mall location is convenient and had…read morea good deal of inventory. Recently, I purchased two pairs of pants online. They didn't fit. I tried to return today and was told, they DO NOT take online returns!! I'm aghast! ALL stores do returns when purchased online. I will NOT shop at Uniqlo again. They've lost a loyal shopper. Besides, their clothes don't appeal to me anymore. They need new buyers. Barrel legged pants and other items are really unattractive!

Good prices and always a sale. Employees are very helpful…read morein getting the size you need. Such cure kids shoes with dinosaurs rainbows and glitter, how fun are theses for young kids

Halima was super helpful and went and beyond to help with our shoes. She is super awesome.read more

since i was already at the Stoneridge mall to check out Pop Figures, i headed here to Hot Topic…read moreafter my visit to BoxLunch. although with less deals, i found this very nice Halloween Pop figure! plus, the shop has your usual items and collectibles from your usual Hot Topic experience

Even though I'm in a much older generation than most clientele and employees in this store, I still…read morefeel connected to what it has to offer. It's nice to come in here to buy music band t-shirts, anime shirts, trendy shirts and various accessories and products. They have a wide selection of earrings, movie and television show memorabilia. The staff are friendly and helpful. I chose to get a t-shirt for full price so I can get a second t-shirt at 30% off. This location also sells what's trending and popular plush animals and characters. Also, this store offers its customers an incentive program by joining their loyalty membership. It can get busy in here but it didn't distract me to much from browsing their array of interesting products.

My husband decided to stop on our way to South Lake Tahoe, he wanted to find a few tees…read more We walked in and immediately noticed about four young ladies behind the counter. Not sure who was an employee or who was just there hanging out. Not once were we greeted, my husband had to go to the counter to ask if he could use a fitting room. At that point I was the one helping my husband get different sizes and styles. The 30minutes that we spent there shopping not once did the move from behind the counter, you can see on the pictures I posted that one of them is sitting on the counter. The had snacks and drinks, I mean they were having a great time. At one point I heard an older gentleman asking about the current promos, one of the young ladies was yelling that they had 40% off across the store. My husband only purchased on tee since no one offered to get one off a mannequin, that was the size he needed. This was the worst experience we have had here, I hope someone addresses this with the employees. I would hate to see this store close because no one is making sales. This is my husbands favorite brand and it's nice to have this store 30min away from home

From start to finish, this was a great shopping experience; everyone was attentive, friendly, and…read morewent out of their way to show me options and ultimately find the item I was looking for. I was really impressed with their customer service. On top of that, the outlet price was a plus.

i was amazed at a staff member Miss Sovonia goes by V the way she helped me out right from…read morelooking for a dress my size to help me out of the door . i wish they had more people like this to work for them

I was supposed to bring a spare shirt that I was going to throw on over my uniform t-shirt. And of…read morecourse, I left it in the living room at home where I wouldn't forget to grab it. So, a quick run over to Old Navy for a plain t-shirt. And there it was. Multiple choices of colors for $8 each. I grabbed a simple gray one. It felt like combed cotton, super soft. It fit well and was quite comfortable. Thank you, Old Navy, for having exactly what I needed, when I needed it, at a reasonable price.

May 29, 2026: The customer service from the team here on this day was phenomenal. We were happy to…read morefind good deals on unique BMW related clothing and shoes (gotta get the driving shoes for our manual clutch), but the help that day just takes the overall experience to another level. We visited your stomping grounds for the Worldwide Fuel Fest Bay Area, but stayed for the good vibes. Thanks to the young lady for making our visit with it!

Wow fantastic service and the manager is very nice person Angela. Rhiana and Adrian professional…read moreservice.

I love shopping at The North Face Outlet in Livermore! Every time I call, they actually pick up the…read morephone right away and are always happy to help with detailed information and inventory checks. A special shoutout to America, one of the supervisors, who provided incredible, friendly service and went above and beyond to make sure I had everything I needed. The store itself is in a great, convenient location and consistently features an excellent selection of gear with fantastic deals and discounts. Highly recommend stopping by if you're looking for top-tier service and great savings!

Went with my wife yesterday to purchase a jacket. Never been to this location before. I usually go…read moreto the one in Berkeley. However, my wife wanted to see if this one was the same as that one. Walked in and was greeted by 2 employees. That was pretty friendly in my eyes. Found an employee, who was available, in the section I was in. He immediately asked me if i needed help with anything. I described to him what I was looking for and he showed me 2 diffrent items and walked away. However, neither was what I was looking for 100%... so I continued to look. I found a jacket that was locked up, so I went back to him to ask him to unlock. He was placing some items on a tank and said he will be there in a minute. However, when he finished, he walked past us and continued to put stock items that were not in his hand initially when I requested assistance. I continued to watch him stock, clearly ignoring my request. I went back to him and asked if he was going to help us, he looked at me and then he radioed for someone else. When that passion came, he held his hands up saying he was busy with the items he had. So, she apologized and thanked us for our patience. She unlocked the jacket, gave it to us and walked away. I tried on the jacket (Feeling a way about how we were treated by the other employee). I decided that I wanted to try on another color. Unfortunately, the employee was the only one in the area. I went to him and told him what I needed. During this time, he watched my wife struggle to zip up the 1st jacket. He finally stated he would do it. We stood there watching him fumble with the jacket close to 5 mins. We also had to stand there while he stopped to assist another customer with a question. We were in totally disbelief. After, he confirmed the size I needed, although I said it twice to him. He gave me the jacket and watched me while I sent to the mirror to look at myself. He stayed right behind us. So, I went to another mirror. He followed us. At this point, i was annoyed because the other employee did not ready us this way. I told him that we were going to buy the jacket,. He said "Are you going to buy the jacket?". I said yes. He said "Would you like me to take it to the front?". I told him that we can take it to the front ourselves. I all for the manager immediately when I got to the cashier. I spoke with Peter (Manager). I told him about the whole ordeal. I told him that I watched and heard how he interacted with other customers who were not black. I told him that we felt discriminated against. I told him that we felt disrespected. He told us that he was not excusing anything, but he wants me to know that the employee was autistic. I told him that e have people with autism in our family, I am a social worker and educator. However, how we were treated had nothing to do with autism. I told him this was ridiculous as 1st time customers. I told him that I was going to do a review on this location. He said he would coach that employee on this interaction. He asked me what he could do. I told him nothing really. We are pissed. He gave me 70% off to be used on the next visit. I told him to apply it more because I had no intentions of coming back to this location. That employee was racist.