I have been coming into this store for quite a bit.. I would guesstimate that I've been in there 20+ times. Never have I had anyone "ring" me up. I have always checked myself out. Yesterday I went in to purchase several things and as I approached the register I was almost attacked by a young man stating "you can't do that, I have to ring you up".. I said since when?... He stated it's been a policy since last August. I stated Ive been in at least 6 times in the last month and a half, and no one has ever lifted a finger to ring me up. I purchased about 20+ small items and the cashier asked if I wanted to buy a bag, I said sure.. "Oh, we are out of bags". As he leaves the 20+ items on the counter and snatches away the basket, and then walks away. I had to pull my T-shirt out and use it as a bag to get my stuff to the car. I then spoke to the store manager who stated "it is a policy"... I informed her that the very last time I was in there, the young cashier was doing her nails at the front, and then got on her phone while I rang up myself.. never saying a word to me or anyone else in the store. Apparently the store manager can not get compliance from her Asst. manager, employees or her DM. (Victoria) Who stated that the bag issue.."Well, were in California" (Didn't understand that explanation) and then when it came to employees not doing their jobs, and ignoring policies she again stated.. "Well this is California, and there is a lot to do when someone doesn't do their job" I advised her that the buck should stop with the store manager but her DM isn't supporting her, and that something needs to change... Her reply was "I don't need advice from you on how to do my job." I stated you need advice, and training from someone, cuz you aint cutting it. HORRIBLE EXPERIANCE read more