I sought out this place because they carry bareMinerals makeup which was recommended to me for…read moreproblem skin. Annabell greeting me right away and listened to what I wanted. She walked me through the product choices and continued to ask me questions to clarify what I was looking for. As she applied/tested the products on me, she explained exactly what she was doing and why. So helpful. I appreciated how Annabell was informative and friendly and not pushy about product or upselling (a big turn off for me). I walked away with several products that I was excited about and understood how to use.

Love this place and having such a nice makeup store so close to where I work. Very friendly and…read moregood selection and they let you test the shades before buying

Ordered an item to pick up and called at 8pm as I was parking in front to have my daughter run in…read moreand the person who answered the phone said they couldn't allow anyone else in the store past 8pm. Didn't ask my name or order or what the item was. It was literally a foundation stick.....It was exactly 8pm and they for sure could've let me run in to pick it up. They clearly care more about getting out the door than their customers. To conclude, I canceled my order promptly as I won't give my business to a store who doesn't value customer service. If they can't accommodate customers up until the minute they close, then they won't get my business.

Out of all the Sephora's I've been to, this one definitely takes the cake in best staff…read more The store is well stocked, staff is always looking to help and quick to do it, and they're all SO nice. The girls being so sweet and helpful is why this is my favorite location to go to! Thanks to the ladies at this location for making my shopping experience so fun and making sure I leave with what I need every time. :)

the employees were very nice and helpful! didnt wanna show any faces out of respect but still super…read morecool employees!

During my visit, I asked an employee if she could check the price of an item for me. She responded…read moreby telling me there was a price scanner available, which must be new because I didn't know. I was not aware that customers were expected to use a scanner, and I don't understand why she couldn't simply check the price for me, especially since the store was not busy and several employees were standing around. (4 of them) Because of her attitude, I asked the lady in the 1st picture to check me out. I later realized that the same employee who had been rude to me was the manager. Even though earlier she was cleaning the store windows. Which made the interaction even more frustrating. When it came time to check out, I requested that a different employee assist me because I no longer felt comfortable being helped by the manager. I also asked for the manager's name so I could document my experience, but another employee told me she could not provide it. I found that confusing, especially since another employee nearby was openly wearing a name tag. As I was deciding whether to purchase one of the items, I turned to ask my daughter if she was interested in it. The manager made a sarcastic remark that made me feel rushed and unwelcome, despite there being no line and plenty of employees available. I expect to be treated with courtesy and respect when shopping. Asking for a price check and taking a moment to discuss a purchase with my daughter are both reasonable requests. Instead, I felt dismissed, rushed, and treated as though I was inconveniencing the staff. I hope this feedback is taken seriously so that other customers receive the level of customer service they deserve.

I had a Hydra Facial with Jessica. It was awesome! Each step she explained what she was doing…read moreand the benefit. I was able to see the results after and the proof in the jar of what came off my face. Will be back again!

Silhouette Aesthetics, Love this place! There has never been a time of disappointment. I truly…read morewant to say that Dr. Nguyen is amazing on what he does and can do. He is very professional, calm and will listen to you. I moved to Placerville and I am willing to drive miles to come back and see him again. I am very happy with my results all the time and feel grateful to see you and have someone that I can trust. Also, the staff are very nice and kind, Thank you Dr, Nguyen, you know who I am.

I had many facials done over the years from many places and I could definitely say Jin's is the…read moreBEST!!! She does fantastic job, very friendly and professional. She really took her time explaining the products she was using in my skin, also explained how it will help my skin. I'm definitely recommend Jin's Aesthetic to my friends and family. I love the results I got from Jin's...

I had the hydration LED skin therapy with Jin and it was an amazing experience. Jin really took her…read moretime understanding my skin and explaining the process. She is using the latest tech and skin products as well as infusing Korean skin care techniques. Will be back for more!

Staff member who helped me was very knowledgeable, professional and nice…read more The hair dye I normally purchase is discontinued, but she helped me find something that was comparable. Store is clean, organized & stocked Parking is very accessible

The customer service has always been excellent or beyond. The folks who work here are very patient…read moreand knowledgeable. I don't get to come here often, but when i can, the experience has always been great.

I visited Ulta and was helped by Isabel. She was wonderful. I was looking for something to even out…read moremy skin tone and some eyebrow blending powder/brush. She was very knowledgeable and very good at explaining the different products and what they do for appearance. She showed me several products. It was very refreshing. She was not there just to sell me a bunch of products that I probably wouldn't use. I will make sure I seek out Isabel next time for help again. Thank you.

Only adding an extra star for the person who helped me with shade matching, she was so sweet and…read moregenuinely helped me find my perfect shade! I'm not sure what her name is but shoutout to her she was so kind :) My issue was with one of the associates I asked a question to regarding a product I was interested in. After she mentioned she's never tried it, she started asking me what my skin care routine was. Honestly I had no issue with that, my issue was her hella critiquing my skin while making these faces (which I don't even think she realizes she makes). It definitely did not make me as a customer feel welcomed, and in the moment I literally said "I know my skin isn't the best right now" cause she just kept it up with her faces and comments. As I was mentioning my skincare routine before applying makeup, she cut me off asking if I exfoliate since she saw I had a few blemishes here and there, and this whole convo wasn't even supposed to be this deep about skincare. I was literally just asking about a makeup product... As a college student with acne prone skin i'm very aware I don't have glowing skin, it's a work in progress. But those faces and attitude was straight up unwarranted. I literally had to just walk away mid speech about her being a "skincare expert", like girl I get it you're trying to be somewhat helpful but there's other ways to assist customers than the way you did. I literally work in sales and there's so many other ways to treat customers that whatever that was.

Love the store and the service. I was looking for a particular cologne in a smaller size and the…read morestaff spent the time to find it for me. Store is mainly for women's cosmetics. But for men's and unisex fragrances they have so many to try out and choose from.

This is for Christopher! I'm so sorry this shout-out is way…read moreoverdue! I got busy and forgot to complete the store survey, and when I tried today, it had already expired. However, you still deserve this recognition. I truly appreciate you. You helped me with my purchase back in November and took so much time and care, especially when assisting me with my points. In all my years as a customer, you have by far been the kindest and most patient person I've ever encountered. Thank you for your genuine kindness and for going above and beyond. Your kind heart will take you far. Hugs!