Food is ok, but service is horrible. We wait for 20mins and they did not call the waiting list name but let other people straight walk in

I am definitely give a 5 start to this warm dumpling house. My friend bring me some pork bun(Gou bu Li) before. I was surprised I never eat some bun like this one taste so good. This time I drive stop by. They have really nice and clean environment. They don't have any piece of mass on the floor. The decoration and the decal printing on the window is beautiful. I love waiting here for my to go with nice music and a cup of tea. The outside bun skin is soft and the meat inside is tender and juicy. The put a lil too much green onion inside the Gou bu Li,but still good. They have different option for the bun which is leak vege bun, pork cabbage bun. I love Gou bu Li and leak bun is the best. I also like steam pumpkin shrimp dumpling and steam beef onion dumpling. They have too many option for buns and dumpling. And also the noodles. I will try some noodle next time. There is no need too much word to describe the how good the foot here. Let me tell you, just go eat it. U won't disappoint if u r a big bun and dumpling fan. read more

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Food here is amazing, one of the best Chinese food here in Plano. Yes, I know that's a tall claim. I rate restaurants based on 4 things, consistency, flavor, freshness, and value. Bonus point for creativity and service. This restaurant has some of the freshest food and best flavor around here. And everytime I come here it's good. So far nothing I ate taste close to being as good, and I eat out A LOT. Value wise it's good because the price is fair for the amt of food you get. Service is what everyone complains about. I understand that. I also understand that the restaurant industry has tight margin and it's hard to manage payroll. I do not deduct points unless it actually affects the quality of the food. 5 star for the amazing authentic food. read more

I've always raved about dumpling house, huge portions of quality food! But yesterday was the first time I ordered from here during the pandemic - They were good with PPE practices but you do have to go inside to pay but they open the door for you so you don't touch anything. I did have a problem with the quality of the food this time around. I got the $13 Mongolian beef dish and there was very little beef and the dish was mostly grilled onions. The beef was also the lowest quality beef I had gotten from this place. When I used to get this dish it had a good portion of quality flank and I was very disappointed what I got for the price this time around. read more

If you looking for flavorful buns around Plano, this is it. Love their beef buns, chives bun, and house pork buns. One has to be careful eating the beef bun. The juices inside the bun is hot. Their hot and sour soup is very authentic too. read more

not a bad place located next to bavarian grill across the street from target. interior is nice and they have a wide selection of options to choose from. obviously they specialize in dumplings, but they have lots of other dishes as well. you can get the dumplings steamed or fried, i think frying costs like a dollar more or something. In my opinion, the dishes are a lil on the pricey side but the price reflects how nice the interior is. we ordered a bunch of the dumplings, including the baja fish, shrimp and tofu, pork, and chive filling. All were alright; i think they're known for the baja fish filling (fish paste, but not bouncy like fish balls) which had more flavor than the rest. The shrimp and tofu filling dumpling wasn't bad and not as heavy as the ones with meat filling. the rest of my family really enjoyed the chive pockets, and their salt and pepper fried calamari was tender and nice and spicy. staff is very kind and informative. 3 stars because the food was alright and a little expensive, but staff is friendly and the interior is clean and comfortable. worth a visit if you're searching for some chinese comfort food. read more

I can not keep laughing after reading the above reviews. It is true! The service is horrible. We waited for at least 40 min. Everything we ordered was their famous dish. In the end we have to wait another 10 min for the check. The Resteraunt is just half full. I walked up to the cashier to pay myself. I did not want to leave any tip just to tell them my anger. This time she was not slow and quickly asked me again for the tip. read more

Everything I sampled was very tasty and fresh. I would love it if they offered dumplings as small plates so I could sample different kinds at once. read more

Off the beaten path, tucked away from the main road. It's worth finding. Food was cooked, seasoned and served perfectly. Noodle soup and dumplings will make you start planning your next visit, before you leave. read more

Good dumplings and bun. There is no wait when you order online. The service used to be very slow, but not anymore. Good job improving it!

This place is a hidden gem. I have eaten here 10+ times over the last year and I have never been disappointed. The food is always cooked to order and super fresh! The dumplings are amazing (our favorite are shrimp & pork) the cucumber/carrot cold appetizer is a must get every time-- so refreshing! All the noodle dishes are amazing but specifically the jalapeño chicken is a hit if you like spice! Eat here, you will not be disappointed! read more

Best dumpling around Plano is all I have to say, but I will stay away from the fry ones.

Yummy dumplings for Dallas although not the best I have tasted. I would go here just to relish the dumplings and noodles.

Yummy!! Great food, excellent service, convenient location. We'll definitely be back.

Great food and speedy service. Love their buns and dumplings. I hadn't eaten Chinese food for over 4 years, now I eat here about once a month read more

The food is pretty good, better than a lot of Chinese restaurants I've tried before. I will definitely eat here again.

Was looking for a change and I love Asian soup and dumplings I really enjoyed my food and service place is like Mom and Pop Family style and that was a + loved it all read more

This place should changed its name to "dump"-ling house. Would never goes to place EVER again. The restaurant was have full and we had to wait 10minute to be seated. With the wait, I thought i was gonna get good food...nah..more like rotten smelling dumplings. After I ate..I had a sour stomach!!! Game Over!!!! read more

We didn't have the greatest experience here this past Saturday (2/27). I'll start off by saying that our waitresses were friendly, but the overall service/timing was just terrible. We arrived around 630PM with about 4 open tables (no other parties waiting) and they made us party of two adults, one child stand there waiting - I understand that two of the tables are for large parties of 6+ but there were two other tables that seat four. Thankfully, the manager came by and told the staff to seat us at one of the smaller tables. Here's where things went south. We ordered four dishes (ghouboli, beef pancake, dumplings, vegetables). It took TWO HOURS for 3 of the 4 dishes to come out at 845PM. As soon as we got our dishes, we had to pack it up to go with our little child exhausted. We had to go get our own to go boxes. The chef/kitchen really needs to work on timing. Oh yeah, we also got to witness a shouting match between the manager and another customer - not sure who's fault it was but let's try not to shout and swear in front of customers/children please. Yes, the mgr gave us a whole $3 off our bill (sarcasm)...but does that really make up for our experience (no)? Takeout seems to be quicker as we saw people coming in to order and getting their food to go in about 10-20 minutes. We're not sure if the food is that good since we couldn't eat it right away when we got home. read more

Eff this place. My family of 4 walked in and stood waiting to be seated. There were plenty of empty and clean tables. 4 different employees saw us and for 10 minutes, not one person came up to seat us. The waitress who was taking an order right by us looked up at us at least 3 times and didn't even ask us to wait a bit. I've never eaten here and already have decided I will never be back. EFF THIS PLACE! read more

I used to love to this place for its authentic northern Chinese food. My favorites are salted duck, goubuli bun, fish dumping and green onion pancake. We used to rank it number one in northern Chinese food, but not anymore. It is more like American Chinese food now. Very disappointing. Don't go there if you look for authentic northern Chinese food. Why all Chinese food always turn to be Americanized while Taiwanese food can stick to their flavor for decades like yuanlu? Disappointing! read more

This is my second time visiting Dumpling House and my friend and I ordered 2 different steamed dumplings and an order of steamed beef buns. The dumplings are pretty good, not soup dumplings but theres a good amount of moisture in them and they taste pretty good. But the buns... I dont know what went wrong. They were soggy, and the beef filling was flavorless and tasted slightly off. We couldn't even finish one of them. When I mustered up enough courage to tell our server, she asked for a reason that we didnt like them and another worker came over and literally laughed at as as if we didnt know what we were talking about. Pretty rude servers, pretty okay food. read more

Was treated rudely the entire time. No refills on drinks and i tried to order a side of broccoli and the waitress said they could not do it. After wating 35 min, we asked for the check, instead of the check we finally got soup and half our order. Yes the food is good but to be treated like that is not ok. read more

Wait Half hour to get half-cooked Niu Rou Bing. Then another half hour to get the Gou Bu Li baobzi... One of worst services and disorganized places. Will never eat there again... read more

Order Togo through UberEATS. I wrote what sauce I needed. No sauce came. You have to have sauce to eat the food. Food was meh, avoid this place. read more

Waited for more than 30 mins for the steamed buns. Apparently someone has missed the order while didn't have the gut to admit it.

This by far was the worst restaurant I've been too in the area. Where do I even start? Something was wrong in the kitchen and you could only order pancakes, buns, dumplings or noodle soup. We ordered buns, pancakes and dumplings. It took over 20 minutes to get out food and they weren't busy, 3 other couples in the whole restaurant. The food was mediocre at best, very bland. Then we were attempting to pay with a restaurant.com gift card and were told they no longer accept those, nevermind they are still being sold on the site. Never again! I will not be back! On top of that I paid close to $35 and left hungry and disappointed! read more

Great service for a Chinese restaurant. We loved the custard bun and fried pork and chive dumplings.

Visited the restaurant several times. Came with a large group recently. Very good selection of dumplings and the price is reasonable. Would come back again and again. read more

Ordered dumpling house on UberEATS and was very impressed!!! I ordered the beef tendon noodle soup, the pork and shrimp dumplings and beef flat noodles. The flat noodles were a bit salty but definitely will order from here again. Especially since UberEATS will bring it to me! read more

Ordered delivery from here a few times. Food is always delicious. Can be a bit greasy, but I don't know that that's a bad thing.

I was pleasantly surprised with this place! Came here for lunch today and ordered wonton soup and dumplings. The portions were huge! A little pricey though, a little more than I wanted to spend on lunch but it was worth it. Service was a little spotty but not bad. I will definitely be back! read more

So far, there is no better place for beef and broccoli in Plano. I have had most places that deliver in Plano and sat down at even more but I have yet to have the amazing flavors I experienced tonight. Started with two spring rolls, they were hot - for a while. But sauce they bring with it and flavor of the contents were fantastic. Girlfriend ordered combination fried rice, said it was the best she has had as well. Ordered some pork and shrimp steamed dumplings. Those were amazing. The sauce for those was a sesame oil base(guess) with shredded ginger. Loved it. Service was fast. Went at Friday night at 7-7:30 pm. 2 spring rolls 1 order of dumplings, 1 combo fried rice and 1 beef and broccoli was $42. Well worth it. read more

This place is amazing! We just discovered it a week ago and have been three times. My husband and I absolutely love their sesame chicken, combination lo mein, shrimp and pork dumplings, and the pork chive dumplings. Everything is delicious! The atmosphere is nice, the staff is friendly. I definitely recommend this place! read more

Only ordered dumplings and it's not bad. But not so impressive either and the waiting time is too long.

First time here - we had wanted to come several times, but just overlooked it. We over ordered - too many options that looked good. Egg drop seaweed soup - tasty. Steamed house bun - yummy. Dumplings, fried chicken and mushroom...awesome. Green onion pancakes - huge but delicious. Red bean paste dumplings for dessert. Would recommend - service and food was great! read more

The reasons I gave this place 2 stars because we have to wait an hour for the dumplings. My cousin's friend raved about this place and she wants to try it out so she invited me to come along. We're a group of 5 adults & 2 kids, and we're the very first customers were there (when they just open @11am) We ordered fish & pork dumplings, orange chicken, vege lomein, hot & sour soup, Kung pao calamari, and some other appetizers. The soup is kind of too sour, lomein is not bad, a little salty though, orange chicken is good. After 20-25 minutes later they brought out everything except the dumplings, we asked & the waitress said give them a few more minutes, then we waited 15 more min., still nothing, then we asked again, the waitress said it takes time to make, we should call to order before we arrived, wth! Why didn't she told us that from the first time we asked. So I thought "wow the dumplings must be really good & fancy" but NO, the skins are dry, the fillings is just , not comparing to other places I had before. I understand it's handmade but come on now, it doesn't take that long. So after been waiting for an hour the dumplings finally come out, without apologizing and the waitress acted like nothing wrong. My cousin got mad & complained to the waitress, that was when she realized she needed to apologized. I think this place is just ok, food, service, cleanliness is below average in my opinion. read more

Fantastic buns and dumplings! The soup with noodles was delicious, too! Definitely coming back here! The portions are very generous!

This is an update to my original review. I've eaten here about ten times over a period of six months, and the food is always consistently good; that is why I keep coming back. However, service at times has been hit or miss depending on who I get. There is a woman who has served me several times in the evening, and she is very professional and consistent in knowing the menu well, and offering alternatives to me. There are also several young men who serve, and service is different. Tonight, one of them seated me at 8:40 pm on a Monday evening, and the first words he said to me were, "we are closing soon, so this is last call." While he was attentive during my meal, I found his attitude to be unprofessional, given that the restaurant closes at 9:30pm. He said the same thing at 9:10 pm, asking if I wanted anything else, since they were closing in 20 minutes. I felt like he was more concerned about closing down than what I wanted to eat. I understand he was probably tired or had other plans, but he needs to focus more on giving good customer service, rather than attending to his needs. I was well aware of the time, even before I sat down, and planned on making sure I was finished well before 9:30pm. I also asked for Chinese mustard in the packets, and he acted like he had no clue what I was asking for. This has happened on more than one occasion. If management is reading this, please train your staff better in providing more consistent customer service, along with knowing the menu better. read more

This place is the best. The beef noodle soup I had was seriously the best i've had in my life. The dumplings are incredible. Service was great and food is THE BEST read more