I had to replace a tire and was not able to get it repaired. It was quick and easy. I went in and was given a price /quote. I also needed lug nuts since I had an issue changing the tire to get there. The store was fully staffed and was very clean. Everyone was very friendly and helpful. It was suppsed to be about 1 1/2 roughly. My car was done within 45 minutes. Matt drove my car out and gave me the information I needed and was on my way back to the office. Everyone working was great. Thanks guys for your help!!! read more

Received a quote from them two days ago. They said our truck tires were completely worn and in need of replacement, and it would cost $2,460. We've bought tires there before for about $1,600 a little over 3 years ago and the salesman just said, "Inflation." We just left Costco and out the door, with installation, it will cost us under $1,400. Also told us our tires still had about 10,000 miles left in them. GO TO COSTCO. Even if you needed to purchase a membership ($60 for the year), you are saving hundreds of dollars. read more

I had a nail in my tire and got to Discount Tire about 10 minutes before they opened. They had someone taking our names in order and as soon as they opened employees streamed out calling out names and getting things going. Polite, professional, neatly dressed and knowledgeable staff. This is the only place I would ever use for tires!!!! read more

Jesse is absolutely the best store manager at any discount tire in the valley. I showed up at 8 o'clock this evening because my tire had blown out and I needed my car towed. Mind you, it is over two hours after the store had closed. I noticed that the front door was open and a gentlemen was standing inside at the desk. I just wanted to ask if they had a drop box to drop my key, yes I know how annoying I am going in after close. Instead of turning me away, Jesse asked about my car, took some notes, took my key and said someone would call me first thing in the morning. What a wonderful guy right? It gets better. As I'm sitting waiting for my Uber, I realize I left my key to my apartment attached to my car key. I panic, I'm completely stuck, Jesse is nowhere to be found... Fortunately he came out to turn off the lights in front and low and behold, he let me in again and gave me the key, the store had been closed 2.5hrs! Every story needs a hero - tonight it was Jesse! read more

I've been coming to this Discount Tire location for about 13 years now and I always get great service. Everyone is truly helpful and wonderful. Today I was helped by Joshua R. He was nice and very patient with me. Being a girl and not knowing much about tires can be overwhelming, he made my appointment fast and easy. read more

I have changed my tires 3 times at this location. I have had nothing but great service. I have had the pleasure being greeted by Remington. Great guy! Everyone runs around working hard. Always on time. This is the only place o would get tires! read more

Came into the shop one hour before closing because we learned our tires were balding. Was greeted by Remington and he quickly assisted our issue. Within 10 minutes we paid and we're waiting for our tires to be ready. Within 60 minutes, we were on our way out the door. Everyone was kind and helpful. Huge thank you to Remington and the rest of the crew there for setting us up for success. Much appreciated. Will be back! read more

Made an appointment to have tires checked, and rotated. A nail was found, but tire was patched. Received texts on progress, and was out in 30mins. Fast. Efficient. Friendly. I would recommend and will go back for new tires when the time comes. read more

So I'm in the car business. And I'm in front of this business as I speak in a veterans hospital bus. I have a bus that has tires low of air and that really is not safe to be driving but I was just told that they can in no way try to help me fill the tires on this bus it is past their capacity. This would not hurt their compressors at all just to try to put some air in those some tires but I can see that the VA hospital cannot rely on discount tire for a little air read more

Holy crap this place is two faced! So Friday I head in there to get my front right tire replaced. $213 later and an hour and a half later I finally drive home. Made a left turn at the light and felt like the car was pulling to the right. Don't think much of it till I got home. Realized they didn't rotate my tires like they normally do. So I call and talk to some manager and was told "Show up on Tuesday anytime and we will rotate your tires", so I scheduled an appointment for 130pm. So I get there and I'm told we can't rotate your tires because of our policy states we can't touch your tires because they are currently having low tread. Even though I told the guy a manager said to come in and we will rotate the tires. WTF I'm supposed to pop out $400 out of my ass. Never going there again. read more

Nathan helped me out with my tires today and his customer service and kindness was so incredibly amazing. He even filled out a air pressure and tread depth card for me so I know more information on my tires. Excellent service!! read more

New to the area and stressed out about going to new locations I'm not familiar with especially with covid. But these guys are amazing. The best customer service from a establishment since I've been in the chandler/Gilbert area. The inside was extremely clean and the social distancing and safety protocols they have implemented are clearly marked and there was 0 confusion. Keep up the great work! read more

I normally love the service at get here, but I brought my trailer in with a blown tire and was told it would be 30-45min. I waited patiently 2 hours before they finally pulled the tire then it was left on the floor in the shop for another 25-30 min before someone started to change the tire. I would not recommend this location for your service. read more

I've been sitting here for almost two hours to get a simple rotation of my tires. Absolute worst time management of any Discount I've been to. They have 8 people in here and they close in 15 minutes. If you can't accomodate your customers. LET THEM KNOW. Don't just keep piling them, cross your fingers and hope you can finish an impossible task TIME MANAGEMENT IS A PART OF CUSTOMER SERVICE. RESPECT PEOPLE'S TIME read more

Great service! I made an appointment Saturday morning as I know they get busy. I arrived before my appointment and signed in. After waiting inside (which I was glad to do as it was 100F already) for 5 minutes, someone appeared, called my name, and took care of replacing my special order spare immediately. The walk-in customers were being asked to wait an hour or more. Make an appointment folks! It works here! read more

I've gone to this location for years. The customer service is what makes them special. Kyle Sarjeant was fantastic with some of the best customer service I've ever had. I could tell it was genuine. Thanks. I'll be back read more

This place is amazing. They are efficient and quick and know what they're doing. I appreciate them for all of their help and advice.

Made an appointment for noon on Saturday but had time earlier in the day to have tires replaced on my son's car. I was met at the door by Matt. Matt was friendly, knowledgeable and made additional suggestions on longer wearing mileage conscious tires. (My son drives a LOT) In and out--30 minutes as promised on a busy Saturday morning! Went back after running errands to air check MY car, all of 10 minute wait, lobby was still packed...in and out again for each car in less than 15 even with a line of cars also waiting to have air checked. Efficient, Great service, friendly staff, decent prices...don't be too dismayed by the full lobby... did I mention great service..?! read more

these guys try to scam. i bring a tire in that was deemed fixable by another company in and they try to tell me i wasn't able to fix it and i had to buy new tires. on the other side, there was a nice kid who was able to notify my about my leak and switch my spare on and bagged up my tire. go to this place if u want free air in your tires or need one changed, but these guys will try to milk your money read more

Just picked up my wife's Nissan Rogue right now and got hit with a bait and switch tactic. We discovered a nail in the tire from the free check area earlier this morning and we made an afternoon appointment. When checking out, the guy at the counter tried charging $140, and then said $120 trying to "hook me up" because he claimed a better tire was put on there without a consent. A manager shortly stepped in and whispered in his ear and then he said $41 (they literally just called my wife saying it's ready for pick up at no charge because it was already covered) then he kept saying it was a better tire and then said it was 25 to renew coverage when it was already covered... we bought 4 new tires less than 3 years ago and covered for 10 years... he then took a call and told me to hold on... I had a baby with me and had no time for any of this... finally he just gave me the keys like he should have in the first place and I left... I love this location and typically have no problems, the positive out of this was the guy who checked my pressure at the free check and the guy I called to set the appointment with was super friendly and helpful. This experience has me looking into a new place to get my tires changed. Be read more

Justin has THE BEST customer service, attitude, and and is willing to help. I pulled up at 6:03 (they close at 6) and as I roll down my window, Justin instantly told me I have a flat tire (which Is why I headed that way in the first place). I had just came back from a 4 hour road trip and needed to get home. I asked if I can come back but he told me to pull in so he can fix it. It took him 15min to patch it up and not charge me. Thank you for being so kind and for getting it taken care of. Mr.Manager, give this dude a raise!! read more

Desperately needed a new set of tires and went to this branch. Excellent customer service from all the staff involved. While waiting I observed staff actually sprinting out to get the next vehicle for service. I highly recommend this store for your tire needs. read more

Always been a fan of discount tire, this store was super friendly and quick in fixing my tire.

I had an emergency situation, I had a nail in my tire, my second one in three weeks. I had a warranty with big O and Matt asked me the info to pull up my account over at Big O, so nice of him and proceeded to give me options with discount tire. My tread was so bad that they couldn't just patch my tire, but Big O had no issue patching my tire 3 weeks ago, but then told me as I was getting my keys that I need two new front tires ASAP. As I didn't want to spend any unnecessary money if I didn't have too, he offered to help me out with prices as much as he could. I did tell him I was going to go to big O and see what they said (they didn't offer me a DANG THING) as the warranty wasn't covered for what my damage was. As I was walking to my car, Ben then came over and asked if there was anything they could do for me, I was desperate and really needed new tires. So I told him, I'll call them after I talk to Big O. Long story short, I wasted 30 minutes at Big O and went back to discount tire at 6:00pm and they gave me a really nice discount I was able to to get two new tires and they had the job done in 20 minutes. Thank you Matt and Ben!!!! Lifesavers! read more

I went in to have them check on a tire that was consistently going low. I didn't mind waiting beyond my appointment time with COVID-19 and the amount of walk-ins. But worth noting nonetheless. They proceed to take the tire in question off the rim, patch the flat and then bring it into the showroom to tell me that due to the inner side-wall wear on the tire, that I would need to buy four new tires. Whatever, I'll consider it but for now I have things to do and only came in to inspect a tire. That wasn't the end of it because they told me they can't legally put the tire back on due to the inner wear. They even ADMITTED they shouldn't have taken the tire off but still basically held me hostage until I had no choice but to purchase four new tires (my car is four-wheel-drive). Either that, or I leave my car there for several days til a replacement tire could be sent in. This sounds like a sad episode of a sitcom but this shop actually told me they couldn't let me leave with the tires I had because their technician preemptively removed a tire when they shouldn't have. Not my problem. But I guess it was because I dropped over $600 just to get out of there. Oh and it doesn't help that the ONLY tires they stocked in my size were garbage-rated all seasons I would've never purchased. I will never come back to this location. read more

Let's just start by saying EVERY Discount Tire location I have worked with over three decades or more has exceeded expectations. The Cooper location in Gilbert though has always exceeded my now exceedingly high expectations. Everyone is knowledgeable and courteous. Always. I just had something in my tire tonight causing a leak and could barely get there before they close at 6pm. I said I can pick up in the morning, They said that was fine, but they would have done in 20 minutes. 15 minutes later I get a text that my car is ready. Don't do business anywhere but Discount. Its not worth it. Lowest prices, flat fixes are FREE, everything is quick. Charges are reasonable and always discussed up front, always fast and courteous. Just amazing! read more

Matt was the best. Hooked up a barely used set of premium tires for a fraction of the true price, I was blown away by the deal, and when one tire was faulty before he installed it, he said o well just throw a new one in instead... wow, what a dude! Customer service and knowing your not gonna get swindled is why I always stick with discount! Only negative was the length of wait but i expected it with how busy the shop was. Still gets 5 stars read more

I had two tires split...yikes! I headed to Discount right as they opened and stood in line with a few other people. I had called earlier to make an appointment, which did not make any difference in the order I was helped. It was just first come first served. The staff was very friendly and had two new tires on my car in a flash. I was in and out within 20 minutes!! read more

Had a great experience with this Discount Tire location. Tyler and Justin were both so accommodating and worked with me on what was best based on my circumstances. Highly recommend paying them a visit if you're in need of new tires. They saved me quite a bit of money and had phenomenal customer service! read more

Just one more example of why we come here for all of our tire needs. We recently had all four tires changed on our truck, but after a couple days noticed they were rubbing during extreme turns. After calling the store and talking to Matt, he not only apologize for the inconvenience, but invited us back in to change out the tires at no charge. These guys rock! Matt was cheerful, professional and handled the situation flawlessly. Thank you Discount Tire! read more

Victor was the name of the gentleman who helped me here! Victor was excellent! Try not to make this long, us females have a way to stretching everything out. Inside team & outside team. Impeccable customer service! Victor got me what I needed at the right price no games no BS. Additionally, made me feel like my safety was upmost importance!! Co-worker Matt jumped into help to make the process smooth while I was waiting for Victor. Excellent team work! Got me in & finished service quickly! I was extremely impressed. Outside team member Mike after completing the service talked to me and gave me an overview of the service completed. Everyone was here and everything about this service was excellent! Best experience I have ever had!! PERFECT!! read more

Friendly, fast, honest! Was in and out with my two vehicles in less than 30min. Been going to Discount Tire for over 15 years and this was by far the fastest and best visit. Thought for sure they'd recommend new tires and was planning on pricing them out. Instead, he said I could get some good life out of them if I rotated them and kept up on it. It was almost like I was in an alternate universe with how friendly these guys were. No one had an agenda. Ill be back! read more

I don't have enough words nor praise to say about the Discount Tire at this Gilbert location. I was looking for a very specific tire size that nobody in the Valley had. I shopped numerous outlets and found no results. I tried a Big O Tires location because the was closer, but they were priced more than $100 higher. They tried to come up with an excuse which made it worse, as I caught them in their own lie. I too my deposit back. Enough was enough. I knew any location that was going to earn my business was going to have to work for it. This discount tires found my set in Colorado and immediately had them shipped down to the valley. Their follow up was prompt and polite. They even matched prices with wholesale stores such as Costco and Sams Club. Needless to say, I was more than pleased. Incredibly polite and professional staff. Works harder than any other tire chain. This location has just earned my future business! read more

Had a unique experience: had to return to this location multiple times after a complete set of tires failed to be balanced properly. I purchased a mid-range set of tires, not knowing at the time that they would be a problem, but after trying them at high speeds, found out quickly. I called and Branden, Asst. Mgr., said to bring my car right back in and they'd rebalance for me. I arranged to do so, and the problem got better, but not perfect. I called a 2nd time and reached Jaz, the Store Mgr. He apologized, asked me to come in and made an appointment. Jaz made sure I was coming in on a day he was there, to make sure I eww as satisfied. I did, left happy, and then had the problem again, but at an even higher speed (I'm a speed demon LOL). I called, left him a vm, explained that this was getting exhausting. He commiserated, started talking about switching out my tires for the higher-priced models. I offered to pay the difference, and he said it wasn't necessary. He said with all of my inconvenience, I shouldn't have to do so (I live pretty far, but made the first appointment at Cooper & Warner cuz it was available the same day LOL). He then made an appointment for a day he was there. When I picked up my car, he met me outside where I was being dropped off with my keys. He had one of the shop guys bring up my car and apologized profusely. He said that he felt that the top-of-the-line tires would solve all of my problems. He was right--apparently my car is as boujie as I am LOL. I really think Branden and Jaz went above and beyond! Both of them knew me by name and while I would have rather never had this problem, they treated me like family while they helped me through it. I wouldn't hesitate to return to this location as the service (as I have detailed) cannot be beat. Thanks Branden & Jaz!!! read more

Been purchasing tires from discount for many years (6 sets so far). I have been to several different locations around the east valley and have been pleased with the service and the quality of the tires I get there. They came out with this policy a few years ago that if the tires you had weren't from them, they charged you $15 for a flat repair, but if you replaced your tires, you would get that money back. They only did that once for me. The last couple of vehicles I have had, they fix the flat at no charge, no matter where my tires were from. They know I have bought enough tires that I will be back in the future. Over-all very pleased with all of the discount locations I have been at and the service level. Will be back again for new tires when the time comes. read more

Mystery - why are nails and screws attracted so much to my car? Good news! The service here is always exceptional. I want to send everyone I deal with to whatever charm school their employees attend. read more

Brian and Matt went above and beyond to correct a bad experience at another Discount Tire location. Their excellent customer service, prompt repair, and great attitudes are the reasons why I highly recommend this location of Discount Tire. read more

This is by far the best discount tire I have ever been to. JT and Julia were both extremely helpful and friendly. I felt that my vehicle was in good hands and that I was being taken care of. I will continue to come to this location based on the great customer service I received. Thanks again for everything. read more

I really liked my experience here. Everything was well organized, great customer service and knowledge of my truck. I believe it was Julia worked on my truck, she was super helpful and also very nice! read more

I have been using this place for seven years. They are awesome and fast. The always give you options and never push products. I full trust these guys. All are good but Josh and Drew are best in class. read more

Discount Tire - Tires Near Me - Gilbert, Arizona