I really like this place for quality and transparency. I don't feel taken advantage of. I'm grateful for the birthday oil changes. I'm happy this place is right by my house and I'm grateful for the amenities around it. The time that's spent for the value I get is always worth it. read more

Request & oil change. Had prompt, polite service. They called me back when it was ready with recommendations on regular service that could be complete vs mileage on the vehicle. I have regularly been targeted for unnecessary service or spoken down to at auto shops, so I expected the same here & was on the defensive.. I was treated with respect here. How refreshing! Will definitely be going back. read more

I have a company car that is managed by a fleet service, called EmKay , so not just anywhere can work on my car. The business has to take the EmKay account I have been taking my car to Big Brand Tires in PHX. And after numerous times taking to Big Brand over the years and having issues with them, i decided to look for another mechanic. Scrolled through YELP, read great reviews on iconic , so i called and asked if they took EmKay accounts, and they say yes!! This was right before closing, when i called and when i called, John answered. He was very nice to answer my questions and told me to bring it in the next day Upon dropping off my car for the day, for service Abe. Abe has Great Customer service as well and took all information needed and got me going The had my car for the day, did several different jobs on the car and I cannot be happier I with the way it now drives, handles and overall sounds I would highly recommend this place and i am very happy i found a new place to take my company car and i will also be bringing my families car here as well , when they need service. read more

Man i cant tell you how much i need help and got it from john at iconic tire. I work for auto chlor dishwasher services and my company car got a flat on a Friday of all days. Had me in and out in under 2 hours. Cant thank you enough. read more

Iconic Tire & Service Centers - Auto Repair Near Me - Mesa, Arizona

I sent a friend to get here to get an alignment after buying 4 tires. Cody took the van to check it out after shaming her for buying tires from Discount Tire. Telling her she has no warranty...Cody came back and explained that the axcel is failing and the drivetrain needs to be replaced. He then started with scare tactics. Then gave her an estimate for $4800. She called me really upset. I talked to Cody. He said the axcel was leaking oil and it needed to be parked until repaired because the steering could fail. He handed the phone back to my friend. He went to get the van while we made a plan to have my husband look at it...He is a mechanical engineer and rebuilds cars for fun. It took awhile for him to bring the van to her...it came back with a dent and the bumper cover was cracked. I just unloaded a bike right before her appointment. That was not there. It looked like he backed into something. Cody went and got his boss John they both denied it. Said it was old because there was dirt on it. My friend brought the van over, My husband looked at it, no oil leak, drivetrain was fine. She took off on a road trip to Utah the next day. She made it back just fine! Still driving it. I looked at the bumper, it had fresh plastic shavings on it where the crack was...this is disgusting behavior. I had my routine oil changes done here. Not any more. My friend is a single mom having a rough time. I was helping her out. I felt horrible for sending her there...If your a woman I would not go here because I think they target women for unnecessary repairs. Liar liar! read more

My AC compressor was going out on my Honda and thank God I had a warranty that was recommended by John and with them doing the work. They did an amazing job and I recommend them to anybody. Jason is a great service advisor and always gives me options if something happens to one of my vehicles and works well with us. read more

I have come here many years for just getting tires replaced, but I ended up taking my car to get service there and the honesty and just the amount of trust that I feel when I drop my car off there they are so great. Their mechanics are awesome, but also they are customer service is superior they are such a great business. Highly recommend. read more

So first time I went gave them five stars but now it's down to one had one oil change done had oil leaking everywhere then I called for another oil change told me sure bring it down get there two hours wait for me to have my oil change really What an injustice to tell me go ahead and bring it down without telling me it's going to be 2 hours for an oil change. That's the reason for a one star now read more

Iconic Tire! These guys will take care of you, period. As a woman, I have had some discouraging experiences trying to get my car serviced and to get work done on my car. Often, car mechanics are dismissive and ready to add on a few extras, then gaslight me when I don't take them up on all things suggested. I drive over an hour to bring my vehicles here, because I am treated with respect, every time, the work gets done, every time, and the price is fair, every time. Not only that, but there is also a great place to wait with coffee, water and crystal clean bathrooms. Thank you so much Iconic Tire, you are appreciated! read more

Where do I even begin with Iconic??? Let's start with John. The guy is a freaking rockstar!!! He doesn't BS his way through the diagnostics. He truly finds the issue and doesn't try to sell you stuff you don't need. He goes to whatever lengths to make sure your stuff is FIXED. He doesn't jimmy rig stuff together. I have been so impressed with the level and speed of service at Iconic that we now don't let anyone else touch our fleet vehicles. He treats everyone with the highest level of care and professionalism. I have had multiple companies try and earn our business, but I won't let anyone touch our fleet or our employees' personal vehicles. This company is seriously a gem. I highly recommend everyone go see John and let him earn your business. Absolutely AMAZING company. read more

Zero Stars. Totaled my Truck, won't take responsibility, won't return phone calls. Charging me for the repair I brought my truck in for then return my vehicle with frame damage. Unacceptable. #AVOID read more

Fair pricing, great service, on a timely manner Keeps in touch and sends pictures of items needing attention read more

I had my tires done here and they switched a new never used tire for one of my old ones being switched out. They never denied it but also refused to replace it. I looked them up, turns out they are the origional owners of Certified Tire in CA who where run out and forced to settle 1000's of claim of felony fraud. Turns out they have decades long history of steeling from customers and over charging them So bad there are reports that campaign finds needed to be retuned because the money was concidered stolen from customers. How did they get a license to do business here? read more

I was in need of a new mechanic and after doing some research I chose this company because it was a family owned business. I was unable to take the truck in myself as I was in a meeting all day so my husband took it in. When I made the appointment I requested that the tires were rotated they were not. We also had a 2 o'clock appointment they were running a half an hour late no biggie except for it took over an hour for them to change my oil. So it took over an hour and a half just to have my oil changed. On top of that it was $110.29 to have my oil changed. I felt that was a bit excessive and we will not be returning. read more

I have gone to Iconic for oil changes, tire alignments, and now a transmission flush and I've always had a great experience! They are extremely friendly, and do great work. Thanks again for taking care of my car! I'll definitely continue going here and would highly recommend. read more

Fixed my Tesla tire in minutes and had me back on the road!Awesome experience & great team! If you have a Tesla - GO HERE!

I took my Mercedes-Benz here over a week ago for an oil change and new tires/alignment... I walked out paying nearly half of what other shops had quoted me! I was pleasantly surprised to enter an auto establishment and be greeted by smiling faces and treated with respect and compassion throughout the entire process. Jon explained everything to me as simply as possible and never once tried to upsell me. He even told me ways I could SAVE money! Did I mention I called on a Saturday night after hours and they got me in the following Monday morning? read more

Got my oil changed here. It was a good price and seemed to have done a good job. The shop was very clean and organized. Technician very clean cut and professional. What I really like was they were honest and didn't try to sell me things I didn't need. Said my car was well taken care of. I plan On going back in the future to get more maintenance done. read more

They Lie.... Do HORRIFIC work. Take ADVANTAGE of women big time. Already reported them to BBB and on your side( news). Was devastated at how much they charged how much they kept changing there story as to what was wrong and why the price kept going up and we're not nice about it at all. Picked my car up realizing I had taken it to the most untrustworthy place ever and it still wasn't fixed!!!!!!!!!!!!! No joke, DO NOT TAKE YOUR CAR HERE!!!!!!!!!! read more

I wish there were more stars to give! Charlie and John are above and beyond. My company takes our fleet cars to Iconic and now I see why. Aside from being very fairly priced, they're upfront about what is needed now and what can wait. They were VERY communicative while my car was in their care and I was never wondering what was going on, how much it would cost or when I could pick up my car. I don't see myself going anywhere else! :) read more

I went in to have my air conditioning serviced. I left my car. I received a call saying my air conditioner Needed fluid. But I needed a new cam shaft. I was shocked. I said go ahead. I was also told I needed a new air conditioner now. Of course I trusted what they said. I went to pick up my car I was told my serpentine belt was bad so they replaced it. Without telling me. I said I just not A few weeks ago had it replaced at another location. He went out to the shop and came back. He also told me that when they change a cam shift they have to do an oil change so that was added also. Just a few weeks before I had just had an oil change. I left the shop and on the way home the car started pulling back. It wouldn't go it would hold back. I immediately called And told them I would bring it back on Thursday. It wasn't doing that before.i could not immediately go back because my husband Is ill and cannot be left alone for very long. So on Thursday after work, I work from home, and don't go out much. So I had to wait until Thurs. I went back and a young man came out we took it for a drive and he said yes it was stalling holding back. I left the car there. I went to pick it up. I was told they couldn't find what was wrong so they too the car to faithworks automotive. Then I was told they didn't know what was wrong. But recommend a new transmission. I said none of this was wrong and ran great. I brought it in for air conditioning.i said you broke this car....I was told I could go somewhere else. Being a God loving Woman I drove...or should I say sputtered home. After many tears and prayers I don't know what to do to hold them responsible. As of today...it's been about three weeks the car does not run AT ALL. I'm out of money. What now. I've also called there corporate office twice And was put on hold for more than a half hour.i cannot trust anyone. IM GOING TO KEEP WORKING ON THIS IM LOOKING INTO LEGAL ACTION WRITING UP A LETTER TO 3 ON YOUR SIDE AND I WILL GET THIS RESOLVED. LUCKY FOR ME I HAVE A GREAT GROUP OF PEOPLE THAT HAVE BEEN DRIVING ME AND BRINGING ME WHAT I NEED.this making me give a star rating But wont let me put negative 100​ read more

Always honest and straightforward. Great staff. They do great workin a timely manner. I highly recommend this shop.

I came here for an oil change as well as new tires. You can even schedule an appointment! Everyone is very friendly and isn't trying to sell you unnecessary services which is especially important for females. Thank you! read more

I just love this shop. Service is always great. Everyone who works here is friendly and polite. I've been here for several services including new tires and am very satisfied with the quotes and pricing. John, the owner, is very understanding and helpful. read more

I'm going to sum this up quite nicely in 3 parts 1. They broke my car 2. They misdiagnosed what they broke 3. And then they tried to rip me off for what they broke Garbage place, go even to a dealer and they would be cheaper. read more

Update: After speaking to the owner further he agreed to full reimbursement, which I appreciate. And especially the help of the shop manager! Took my car in for a oil change. After the oil change and the shop trying to fix a oil leak they said I had (I've never had a oil drop on garage floor) I had a leak the next day. I took it back 3 more times, and the leak continued to get larger everyday. Once the manger found out I had to take it to another shop to fix their damage, he offered to refund the money spent at their shop. I said to wait until my car was fixed because I expected reimbursed for their damage. Well, after being at the other shop 9 days and $3,000 later, I have yet to be reimbursed for what I paid at Iconic and the damage this shop caused. The shop manager took responsibility for the damage his shop did and assured reimbursement, as he should. He assured me, with a witness to verify this, that I would be getting a check either from the shop or the insurance. However, his boss Jeremy is saying he won't take responsibility for his shop. This has been turned over to 3 on your side. DO NOT USE THIS SHOP!! read more

Went in just wanting tires and they mentioned the power steering needed to be done and it seemed like a good time and place to do it. I was WRONG. My $350 turned into a $1200 purchase. Then they called wanting to add another $800 for something else. And now I am unable to drive the car because all the spark plugs are misfiring! I literally just had those replaced and the car was perfectly fine BEFORE this place touched my car. And, instead of taking the blame, they said it was a "coincidence" that it went out and they'd be happy to fix them for $450! Hell no. I regret ever even looking at this place. read more

The guys here helped me out When I'm needed it I left a not so good review before Then a rep from the business called And talked with me about my issue. I think any business that can stand up to a complaint and try and make it right Is worth your money This is a five star business And I love the quality of work and the wonderful tires. Thank you mr Jackson I appreciate you Anette a grandma in Mesa Az. read more

At first I was a bit frustrated with them when they misquoted a repair on my truck. I ended up cancelling the repair but a few minutes later, their manager called me and honored the original quote which was lower than the actual cost. The repair was done quickly and the team was very nice. I even had to go back to adjust the alignment a bit and they were more than happy to help. read more

We were looking for a reliable shop to look at our daughters AC issues. They checked the AC unit for free and figured out what needed repair. During the repairs they also inspected the vehicle for any other issues. This was most important to us especially since the car is our 17 year old daughters car we just bought used from a private party. It's so important to us she has a reliable and safe car. Sergio was awesome he gave me every detail and even told me what was good with the car. I didn't even ask him for that info because I was afraid to be told to fix things not needed. Most importantly he didn't try to sell me anything we did not need! I was even impressed that their quote to fix the AC was what my hubby said it should be before we took it on and not hundreds more. I highly recommend Iconic Tire & Service Centers! read more

i was in dire straights for a honest, good car centre. I had been out of my car for nearly a month after leaving it with a centre that went into bankruptcy. Iconic diagnosed the issue and lent me a car so I could work. If you need a mechanic in the mesa area Guadalupe and Alma School Rd, this is the clinic to go to. read more

This is the best auto garage! They were honest, thorough, have very fair/reasonable pricing and better-than-average turn around time. Jeremy was the best and he genuinely seemed to care; I felt that they went the extra mile. Also, from my experience it seems that they enjoy working with each other, which is refreshing. This will definitely my go-to from now on. read more

Iconic Tire & Service Center is home for my heroes! I was on my way to work when the message on my tire monitor started flashing red...low and behold, Iconic was just up the road on my right. They filled it with air and I was on my way. They told me that if it got low again, to come in and they would test it. Well IT did and so I DID. I was treated in a kind, considerate, friendly manner and the nail was removed and my tire fixed! At no cost!! Every single person there was friendly and polite. Iconic will be where I do my auto maintenance from now on!! If I could give more than 5 stars, I would! read more

I had a good experience when I took the car at iconic mechanic. It was my first time and they solved my problem amicably. I was impressed and I can tell my friends to take their cars over there for quality and speedy repairs. Good job. Hannah read more

I went here in May of 2020 to get all new tires, the gentleman there suggested I get new windshield wipers and also paid for lifetime alignment, so all in all out the door my total was $ 1014.41 my car is fairly new and had less then 50k miles so I didn't need any under the hood mechanical work, service was great an I've always been taken care of. Although I've come back to leave this review due to a lack of education. Im a good paying customer and was put on the "easy pay" plan that was "in house financing" It was suggested by the gentleman there at the time. When I left that day, I didn't pay anything I was told if I paid it off within 90 days there would be no interest. It was one of those things that I put on the back burner and when I got paid I would say I'll call them today, but never got around to calling. So, here I am almost a year later and "Easy Pay" is still taking money out of my bank account every single pay day. I finally called today 3/26/2022 to see how much do I owed left, thinking I should of been done playing this months ago by now?!!! Technically I was, easy pay started charging me an interest rate of 151.99% after the 90 days which I was unaware of. An I've paid a total of a whopping $ 1946.04 so that's an additional $ 932.63 for absolutely nothing. I like this location and the hospitality but that was very very upsetting to me. Thanks for signing me up for an extra $930 Iconic Tire! read more

Best service out there, always cheaper than competition and always very polite and respectful (which isn't a common stereotype of mechanics). Love this place and won't go anywhere else for service. read more

Fast, friendly service and they keep you informed every step of the way. Glad to have them in the neighborhood!

Good repair facility! Mind You, I just got my vehicle back, but so far so good! I do wish that they wore masks, just to show support for those of us with a low immune system. But other than that, I would recommend them. read more

I absolutely love this place! Super friendly, and they do great work. They are very knowledgeable and answer questions with no hesitation. I am very happy to have found Iconic! They will definitely be my go-to location for my car needs! read more

Quality customer service sometimes is hard to come by. John at the Alma school location reassured me that it's not completely lost. Because of the unexpected length of time it took and lack of communication, a simple service I went in for turned out to take up half of my day, which was extremely frustrating. They could have coughed up my frustration to a dissatisfied and lost customer- but instead John went out of his way to ensure I was not only a satisfied customer but one that continued to return. That goes a long way with me - effort, accountability, empathy and overall quality customer service. Thank you John! read more