Well, it's a tire store.....and they're salesmen, I get it. Needed to new front tires for my car and right off the bat they show me the $200 a piece tires. After I spun his computer screen around, I pointed......here I'll take those ($85). I don't know why they would try to sell me expensive tires for such a basic vehicle. It's not a corvette man. Other than that, excellent service and very polite people that work there. I like that there's places to walk to while you wait too. Your not stuck in the waiting room. read more

Made an appointment for 12 today. My wife and I showed up at 1145 and it was done by 1220 with 4 brand new tires out the door. Great customer service by Dick and I appreciate how fast you all got it done read more

First off, I love that they say "thanks for being here". Like thanks for making me feel hella good about being a patron. Second, the guy helping me said, "there is some cold water over here if you need it, and some outdated magazines over there. Outdated. Magazines. Lol. You just made me a customer for life with that random humor. read more

I had the best service here chase and Perez were such a big help in a major way the really took care of me. My tire went flat just 3 months after purchase and I thought u purchased the warranty I guess I didn't and they still were able to take care of me I really appreciate it guys thanks! read more

Josh was kind, smart, personable and efficient. Having to replace a tire is a pain, but Josh made it fun and fast. Great store and great service! read more

Took my friend's car in for a new tire and had a great experience! In the past I've had great experiences at other locations, but this was amazing! Roger was super nice when I dropped off her car and looked at the tires and said he didn't see an issue but would have it put on the lift. When it was up there they said that they really didn't see a need for a new tire so they didn't want her spending her money if it's not needed. I loved how honest they were because they could have put a new tire on and charged her. Will go back with my car in the future! read more

The customer service at Discount Tire is absolutely mind blowing. I don't know how they screen employees for great customer service skills. I always buy my tires from Discount Tire. I recently purchased a used car and needed tires balanced. I went to Discount . I expected it to be charged as I had not purchased the tires from Discount. I made an appointment time, and was greeted and my car was taken care of. There was no charge. Discount will continue to get my tire business. read more

Had a issue with my wheels right before a road trip and Jason and the boys hooked it up. Best service ever! read more

Discount Tire - Tires Near Me - Gilbert, Arizona

Slowest service. Made an appointment and it still took way longer than they promised. I won't be returning to this location. read more

Absolutely the best tire shop in the East-Valley. Thank you guys for the professionalism and fantastic service.

I had an appointment but patiently waited behind a beautiful beamer which the tire salesman was very interested with...not a big deal but immediately set me behind 15 minutes . however, i needed two new tires which I communicated at the onset...same tires would be great which was relayed to sales guy...he wanted to sell me four super premium tires, and then the two super premium, and then didn't know about advertised deals and was super salesman/sketchy...maybe because I'm female...I don't know. I left, and will just purchase from my local mechanic. They quoted me $50-ish dollars less than discount tire for the same tire. read more

The one on Warner and Copper is Fantastic!! The manager helped me out with my tire problem.

My favorite location ! Always friendly , professional and efficient and on time! They know their business and products !! Kudos big time ! read more

Shopped the website for tires and made a tire selection, which were in stock. Called Saturday morning and was notified that all appointments were full but they could work me in if a I dropped of my car, which they asked to provide my phone number to identify the transaction if I decided to show up. Dropped off the car about an hour later, gave attendant my phone number and quickly paid. Received a text two hour later and car was done earlier than I expected. read more

I've been going to this location for years and they are always great, friendly, knowledgeable, helpful and honest. I feel comfortable.

I've been using Discount Tire exclusively for over 30 years and I had my first raw deal with them recently. Josh sold me a pair of tires that didn't fit. They rubbed significantly against the anti sway bar after he told me they rubbed a little against the bumper which could be cut down. Thing is, he expressed concern about the fitment at the onset but lied to me about what was rubbing because I said I wouldn't take the tires if they rubbed in a manner that couldn't be fixed. Word of advice, these employees are only there to sell tires. Know what you need and what will fit before you go. read more

I mistakenly schedule a tire rotation and balance at this location. This is much farther than other locations. However, I was provided way better service at this location. After being treated poorly at the other location i went to by mistake, Brian took the time to show me how to reset the maintenance light on my dash for this service and got me taken care of. He even empathize with me when i was complaining about the lack of service I received at the other location. Working in customer service can be stressful mostly because of the people you have to deal with but Brian made sure I left happy and was extremely nice through the entire process of balancing my tires. Even the guys working the bays were extremely nice. I will drive all the way out of my way to this location any day over the one on Dobson and Chandler. read more

BRIAN & the rest of the crew were FABULOUS yesterday. During my time of distress they were quick, caring and reasonably priced. The roadside assistance man who changed my flat to a spare suggested that I go see them. I'm SO GLAD I did. He took excellent care of me. read more

My wife recently visited your location in Gilbert on Cooper and Warner because she ran over something in the road and worried it damaged the tire. She was running behind schedule for a very important appointment and explained that to your team. Not only did your team fix the tire but they also found and fixed another issue with the rear tires and did it all fast so my wife wouldn't miss her appointment. To top it off you did all of this for FREE and I didn't even buy these tires from you. Thank you, thank you for taking such good care of my wife!!! read more

Shout out to Preston and his team on Cooper Rd. Thanks again for taking such great care of my classic car and it's new tires! I'm grateful for the white glove service and attention to detail from Preston the store Mgr., to the repair tech who installed my new tires. You guys ROCK! Thanks! read more

Got a flat tire and came in and Josh guided me through it all!! Recommend coming here :))

Brian was so awesome! When we went in they were close to closing but still were so helpful and friendly and didn't rush. Great service!

Great service good atmosphere Will come back every time for sure They are fast and efficient and they value there customers Great store Great people read more

I'm giving this establishment a poor review due to the poor customer service. I had a 1 o'clock appointment and watched a walk in behind me get their car serviced before mine, because they had a more expensive vehicle then I did. I find this type of customer service ridiculous as for equality ha that's a joke maybe the nicer the vehicle will get you in the front of the line here. read more

I have been going to this Discount Tire for years & have never been disappointed. I just got a set of Perelli tires on their recommendation & am very happy with them. They have consistent, knowledgeable, friendly & as their name states... discounted service. I have tried other places for my son's car but nothing compares to their bang for the buck. They take competitors coupon deals if you ask or mention them and match it. You can't beat that, so give them a try! read more

Not sure what to think of these guys. I can't agree with the other reviewer who said they are never pushy, they were so with me. I went in clearly knowing what I wanted and they wanted to sell me more than what I asked. I said no several times, and the guy started acting like he was taking it personally that I was refusing his offer and that he was just trying to help me out - you know, like what every salesman wants to do for their customer! In the end I caved because he wouldn't back down. Don't know what the guy's true motive was, but I felt like I was manipulated. read more

The best discount tire I have ever been to. Fast and friendly service in a clean enviroment, what else could you ask for? Definitely going to be a repeat customer. read more

Josh and Conor were amazing. I had a nail in my tire and they took care of the tire quickly and saved me from needing a new tire. The nail was close to the edge and I was ready to put a new tire if it couldn't be fixed and they fixed it and didn't just replace it. Saved me a ton of money. This is why I will continue to go to them whenever I have any issues with my tires. Thanks for the customer service and most important your honesty. read more

Service was pretty good. They were pretty fast. Only took less than an hour to install two tires. They were mostly balanced. But I had to return the next day to have them probably stow my spare tire instead of just throwing it in the trunk read more

I love Discount! I've been going here for 18 years and they are the best- it's a brand I can trust and count on. Service is always done well and timely and the guys are always nice and helpful! read more

I bought 4 tires on the DISCOUNT TIRE website. When they arrived at my house, I was anxious to get them installed. I called up and asked how much the tires would cost to mount them. They quoted me $110 just to mount tires I bought from their own website! When I asked why it was so expensive to mount the tires from tires I bought from their very own website, they explained to me that if i had bought the tires at their store it would be half the price, but since I didn't, I had to suffer the consequences. No thanks. You lost a customer and I will not be supporting this establishment anymore. Greedy sales tactics over customer service. read more

This place is great! I came in for an air check, and they found a nail I had no idea was there! I was about to head up to Colorado, so they saved me :) The entire staff was so polite and friendly. read more

I woke up this morning to low tire pressure so I took my car to a Discount Tire in Mesa. An employee filled my tires with air and while doing so found a nail in one of the tires. I work in Chandler so I decided to drive my car to the Cooper location, hitch a ride to work with a friend, and leave my car to have the tire fixed. I didn't even make it to the door before Matt came out, introduced himself and asked how he could help out. Matt was friendly, polite, and treated our interaction as more than a simple business transaction. In no time at all I was leaving my car to be attended to and within an hour it was ready to go. I head up the customer service department for the company I work with and we always strive to offer the best service possible. It seems like great service is more of an exception now than a standard so it's very noticeable when given. Matt and the team at Discount did an outstanding job. Thanks guys! read more

Roger did a great job working with me. Yes one of my tires was destroyed during install - but he offered to reimburse me with a brand new tire and discounted me for my troubles. Made for a very long afternoon / evening but at the end of the day things got done. read more

I was a little apprehensive about buying tires by myself. As a woman, going into Auto shops for anything I always feel like I'm going to be taken advantage of. However, that being said, I was pleasantly surprised by the care and genuine honesty of Josh at this Discount Tire. I went in to purchase 2 new tires, I knew I needed one more, but my budget didn't allow for a third one this month. After talking with him (Josh), he explained the condition of the 3rd tire and quite honestly the 4th tire. He showed them to me and he was right! I do need two more tires. The pricing was VERY reasonable and he was spot on with the length of time to put them on. I will go back for my other two tires in a week or so and I hope that Josh is there again. Thanks Josh for all your help! read more

This location is a hidden gem. They had me in and out in about 15-20 minutes with a tire rotation and balance . Friendly technicians and kept me informed on the progress of what was done to my vehicle . Thank you again. read more

I've been using this location of Discount Tire for almost 10 years at this point and I've always had a great experience. I've purchased 2 full sets of tires and wheels from them as well as the occasional replacement here or there on multiple vehicles over that time. Every experience was positive. They are very informative and will not simply push the most expensive options, they instead focus on what you want and what you need. They have built a lifelong customer in me. read more

I had heard Discount Tire had good customer service and decided to buy my tires from them this time around to give them a try. I have now been to this store 3 times and have been impressed with the customer service they provide, they are super friendly and quick. I have dealt with 3 different customer service representatives and all were great. VERY IMPRESSED, GO TO THIS DISCOUNT TIRE YOU WON"T BE DISAPPOINTED! read more

Great store. I love their efficiency & speed st getting correct tires, & knowing current problems with your tires that could be dangerous. They recently discovered a tire problem we couldn't see & fixed it & got us back on the road. They inspire confidence. read more

Andrew B Fort was amazing. That man knows customer service & I know customer service oriented people when I see them & deal with them. Of course, DTC has always been the only go-to place for tires my whole life. Starting from when I first bought a car to now on my eighth car. These guys, anywhere you go in the nation, are top notch. But Andrew left a lasting impression on me, especially when I came from getting an oil change at a mom & pop place in Mesa & the manager was so freaking rude to me. I've never been bullied at a mom & pop place, but this was the first & the last as I'm never trusting a locally owned place again. Then I go to Discount Tire & immediately I could feel the difference in the store atmosphere & the employees & even customers attitudes. Andrew was very professional. He also made me an offer I could not refuse, so I went ahead & bought two tires instead of just one like I originally went in for. I am thoroughly impressed with the time it took to mount / balance / rotate them. I didn't even get a chance to finish reading the Motor Trend magazine article from the lobby! Fast! I can sleep well at night knowing I went to DTC & that Andrew didn't bully me or try to pull a fast one with more issues than I went in for. Can you please give kudos to the man. Tell him he should be the manager of the store. or just give the guy a raise for goodness sake! Thank you Discount Tire. I will continue to subscribe to your business where ever I live....until I am on my last legs or my car is on it's last legs, whichever comes first. :-) read more