Go to spot for conventional oil change: $29.99 (check out the online coupon). $35 in store. They…read morewill price match the website coupon. Chris did an awesome job on quotes for new tires. In house brand. No up selling. Competitive pricing. Also, good pricing on flushes: transmission; coolant; break fluid. No up selling on rear differential, as not necessary (no 4-wheeling). Will be back! Support this small business. Quick service.

Got work done here was told to take my vehicle here. I regret it so much. My truck…read morenow makes a grinding noise when it starts. I spent 2500 dollars here and so much went wrong please try to go somewhere else.

Awesome work. Friendly, fast and superb. Can't even tell where the imperfections were on 2 rims. My…read morerims look brand-new. Highly recommend.

Highly recommend for rim rash repair. I called and was able to get my rim fixed right away for a…read morevery reasonable price. Looks like I never hit that curb!

My man Ben is amazing he hooked me up with some amazing tires that fit my budget. He was super…read morecommunicative and let me know every step with ordering tires to even an early check in accommodation would come here for all future tires and would recommend everyone i know here. Impressed with the customer service as-well.

Had 4 new tires installed on 2/10. I had to go back on 2/11 because one set of the weights was not…read moreput on correctly and it was rubbing my brake caliper. That was corrected, but then I noticed one of my lug nots missing 2 days later while washing the truck. Not only that, none of the center caps were fully snapped into place...I had to pop those on all the way. I go back to the store on 2/16 only to have them put on a 6-spline lug nut that doesn't match the current 7 spline set, so now I'm expected to carry two keys with me? After some convincing I was told they would order me a new set of lug nuts so all matched. I even said I don't care if they are 6 or 7 spline as long as I only have to carry 1 key. Come March 3rd and no response so I call and get told they should be in that day. March 4th and still no call back... I've used this store for 6-7 sets of tires and have never had an issue but after this experience I cannot recommend them. I won't go back to that store. I guess I'll have to order a new set of lug nuts myself, at least that way I can guarantee they ALL get put on and match.

Great service as always! Ended up going in for a nail in a brand new tire (also gotten from them)…read more Fortunately, it was repairable. They got my car serviced fairly quickly, considering me being a walk-in during a busy time. I wish I got the names of the techs who helped me out but thank you nonetheless!

Amazing service! I went in for a screw in my back right tire, and they had me in and out in an…read morehour. I did not have an appointment due to this being a wrench in my day, but the gentleman who had helped me, Jackson, was wonderful and informative. The inside was clean, and communication was great about price, warranty, and the overall plan of action. Thank you, Jackson, for taking care of me and my car!

I've been taking my truck to this location for years. There's a reason I keep going back. They've…read moreearned my trust. They go the extra mile, which in part means they don't nickel and dime you out the door. I think often times the lower reviews are in place because people don't really understand the technical nature of some of their repairs and how the liability issues surrounding those recommendations play out. No one likes to spend money on vehicle repairs, but that's not something you can avoid. I've had some very difficult conversations about a truck that's 11 years old, but you know what. . . it's better than a car payment, higher registration and higher insurance. Arizona sun is brutal on your car. Car manufacturers are not building cars to last either. Dealerships are keeping above average inventories on certain parts which are "integrated systems" because of "known" issues which should be recalls, but are not. It literally runs into the thousands. At the end of the day, I know I'm getting a fair evaluation of issues and competent mechanics who are not afraid to bring in a specialist when they're looking at a challenging problem. That's been my experience. Not once in over 15 years have I run into a rude, dismissive or manipulating representative. Perfectly happy with Big O and the folks who treat me like my family.

Absolutely happy with the customer service I was provided. I came in with a vision and they came…read morethrough! Gabriel and Anthony were kind and prompt at helping pick the wheels and right tires for my jeep. I couldn't be happier. Dropped off my car the next day and it was done with care for my vehicle. Thanks so much guys!! You made me a happy Customer!

A mechanic's main responsibility is to inspect, maintain, and repair vehicles, machinery, or…read moreequipment to ensure they function safely and efficiently. I bring my vehicle to you, entrusting that you, the professional will fix and repair my vehicle so that I and the others around me are safe. You did not do that today. You put my life and the lives of others in danger when the upper sway bar and link bolt were not tightened. Nut was put on with approximately two threads engaged. And yet I gave you 4,400 dollars of my money that I work for to survive and you could've killed me. What part of this do you think is ok?? Not only did you royally not inspect or review your work..you also never have in the past either. I was there a few weeks ago for an oil change you didnt even tighten the oil filter!! You also didn't replace the fastener grommets under your hood !! But yet when it came time to pay for the so called repairs you tried to tell me my estimate was more because some parts were more expensive. I didnt entrust my vehicle to your business for giggles. I didnt entrust my vehicle to you for nothing. I actually care about my vehicle. With all the front desk people I've gone through with this business, I have always stressed that I want my Sebastian to last. That's your job...to make my vehicle last. Right? My life is something and your complete carelessness is absolutely appalling and disgusting. You are dangerous to this community and you should be shut down If you do not want to be killed on the road do NOT take your vehicle to this shop ***3pm 9/27/25 had my vehicle towed to another shop!!! Look for yourself! NOTHING WAS ATTACHED PROPERLY!!! STAY ALIVE! STAY AWAY FROM AZ TIRE PROS GILBERT

Why would someone spend 3600$ to get there car fixed and that included 2 new tires as well, but…read moresupposedly didn't get the warranty for 40$. So stupid! Then on top of that the manager promised if the control arms got fixed then they would hook up new tires. So called the store and there new guy owners because the manager was on vacation. So new guy relayed the message to the owner and now the manager says no go on the tires. Like wtf kind of business are you running. Don't promise people shit if you don't follow through. So now have to eat 400$ on new tires that only lasted 3 months. Shitty management and ownership. Don't recommend this place to anyone unless you like getting screwed over. ​

New Arizona resident here and found local shop to get a corrections done to our BMW M4 F82's…read morealignment Great customer service and will be back again for sure with my other vehicles. Came in for a basic alignment on my wife's commuter car and was worked on right away, no apt necessary and was such an easy process. Big facility with multiple lifts and work stations w/ mechanics/technicians busy working. Appreciate the multiple seating options for waiting customers, especially the large window looking into the service bays. Spoke to the mgr while waiting and wanted to have him do specific services on my truck, m4 and s2000 which he reported they could do all that. Very knowledgeable and customer friendly. Just based on how I was treated and how meticulous the mechanics were with taking care of my car, I will be back for sure with my other vehicles. Keep up the great work over there guys.

Mechanics suck at this location. Slow and lazy attitudes. Put my oil plug in crooked and oil stared…read moreleaking. Will not go back.

Fantastic job. Looks new. Fast and efficient. Was able to…read moreget me in same week. Friendly service able to meet you to do the repair

I had renew come out and repair my tire rim damage the rash is gone the final appearance wasn't…read morepretty. I noticed when reviewing the work I had a new dent on my door window panel that wasn't there but now it is. Lacked integrity.

Had an appointment and they got me in right away. The team recommended new windshield wipers…read morewithout being pushy, which I really appreciated. I came in for tire balancing before a road trip and was even asked my preferred PSI. Small details that show they actually care. Overall, excellent service. It's hard to find a commercial shop these days that genuinely cares about both the vehicle and the customer. Highly recommend.

Went to the location for a flat repair (had a nail in the tire ) they weee too busy that day…read morewithout hours of waiting so I scheduled an appointment the next day, when I went in for the appointment, I also asked about tire rotation. They stated they did that free of charge. I asked if they had enough time to do so and they stated yes not a problem. I waited about an hour and a half they told me everything was done reiterated where the tires rotated. They told me yes. And the flat was repaired. I went to the gym as it came out. My tire pressure was down to nine psi, but this time they were closed mind you this was the same tire that they just repaired in the same location kind of weird how it could be in the same location if they rotated the tires as well, which means they didn't rotate the tires. I got to a tire place luckily that was open late and they fix the issue prior to my tire being ruined as I have run flats probably would not not only go to this location again, but would not recommend either. I was gonna be buying my new tires from this location now I won't deal with discount tire at all. Pretty sad huge chain can't do what they promised. I'm not looking for a handout you offered free tire repair and free rotation. I even tipped the guy $20 and thanked them for ....nada

Oh my goodness - I can't say enough about the wonderful service I received from APA total Car Care,…read morestarting from the moment Drew answered my call. When the dreaded red triangle of death appeared on my hybrid, I first called the dealer. The receptionist was clueless and wouldn't even let me speak to a service advisor at the Gilbert & Pecos location. I was told my only option was a a $98 diagnostic fee. Then I called APA and spoke with Drew. He explained that their diagnostic fee was similar, but more importantly, walked me through a few things they would try before even going that route. The diagnostic would be a last resort. That alone made a huge difference. When I dropped the car off, he offered me a ride home. I declined and stayed nearby, but the gesture stood out. When I checked back in later, they told me the issue was something super minor - and they fixed it for under $60. Had I gone with that Toyota dealer, I would have paid the diagnostic fee, and who knows what they would have charged for the remedy. Always always read reviews...The Toyota Dealer off Gilbert Road, has reviews showing concerns about repair practices & pricing. The sales side received great reviews, the repair side faces challenges. Bottom line: Drew and APA earned my trust. If I have any future car problems, I know exactly where I'm going. Can you imagine how comforting that is? In fact, within 24 hours I've already referred them to friends & family. Thanks Drew!

Dishonest Diagnosis, Disrespectful Response -- Avoid This Shop…read more APA Total Car Care has a "D-" rating with the BBB as of this review. Do you really want them working on your car? I brought my Tundra into APA Total Care Care (yes, it's misspelled on their invoices, diagnostics, media) for an A/C refrigerant leak diagnosis--something already confirmed by the Toyota dealer, who had added UV dye to help in the detection. I have no idea what they charged me for. It wasn't UV dye leak detection that's for sure. Instead of checking for dye or leaks, APA tried upselling me the exact same service (evacuate/recharge with dye) for 50% more--claiming the dye wasn't there. I later filmed the dye clearly visible under UV light myself. They also managed to cause damage while poking around. See the video. Their "inspection report" was just an automated upsell list, with no mention of the A/C issue I brought it in for (as shown on their own invoice). When I pressed the service manager for answers, he became aggressive. The owner's public reply on Google doubled down with personal attacks, called my wife and me "immature," and never addressed the video proof I shared. That response says more about their professionalism than I ever could. I challenged the owner to prove my wife and I were screaming and yelling, but you guessed it, there is no such evidence even though they have video cameras all over their lobby. I've posted video and photo evidence. If you value honesty, keep looking.