Amazing service! I went in for a screw in my back right tire, and they had me in and out in an…read morehour. I did not have an appointment due to this being a wrench in my day, but the gentleman who had helped me, Jackson, was wonderful and informative. The inside was clean, and communication was great about price, warranty, and the overall plan of action. Thank you, Jackson, for taking care of me and my car!

Great service as always! Ended up going in for a nail in a brand new tire (also gotten from them)…read more Fortunately, it was repairable. They got my car serviced fairly quickly, considering me being a walk-in during a busy time. I wish I got the names of the techs who helped me out but thank you nonetheless!

This is my 2nd visit and the service here is the same - excellent! The employees are very…read morecourteous, professional, helpful and great at what they do. It's really nice to go to a business where the employees are engaged and very clearly respond to questions. They even provided me with a video for the work that was completed. What an excellent means to provide transparency to the customer. Great job Christian Bros, keep up the great work!

Would not recommend. Attempted to service one of our cars here twice and they are highly overpriced…read moreand in the business to rip people off. We received multiple quotes from surrounding auto shops with much better pricing and services.

The staff, service people...everyone provides top notch service. Ryan and Jon are exceptional. I…read morehave been taking our car here for years and have never ever been disappointed. I also feel that I can trust what they say and recommend. H stands for Honesty and I for Integrity. They stand by their name!!!

Honestly cannot say enough good things about this group of men here at H & I. My family and I have…read morebeen customers for a few years now and just couldn't be happier with their service and attention to detail. Prices for labor are respectful to their mechanics as well as our pockets. Would recommend this place to everyone, every time!

I set up an appt with Jay for my first time going to Kelly's. He was informative, knowledgeable and…read moregave a reasonable estimate for a trans service. We picked up my truck today and am really impressed! I think we all appreciate an honest mechanic! Thank you Jay!

My son was in town and i noticed he needed an oil change. I was able to make an appointment within…read more24 hours and the time offered was perfect! Service was prompt, efficient, and a very clean waiting area. Pricing was competitive, though I may have seen coupons or specials prior to knowing my kid needed that oil change.

Great service, friendly staff much better than going to any dealership anywhere I highly recommend…read morethem to get my five star five diamonds if you have a Lexus or even a Toyota, this is the place to take it

I was recommended Lexpert Auto Care by several friends who own Lexus vehicles and from a 4Runner…read moreFacebook group. Brian was incredibly helpful and responsive. I recommend calling for urgent matters. After discussing my car's needs and getting a clear understanding of what to expect, I scheduled my appointment. Preston greeted me promptly when I arrived and was very knowledgeable. They took my keys and provided an estimated pickup time. Upon returning, they reviewed the inspection findings and explained any areas of concern. There was no pressure to add unnecessary services, and they were completely honest about what was needed. I had several fluid and filter services performed at very reasonable prices. I'll definitely be returning to Lexpert Auto Care and highly recommend them for your automotive needs.

Being a female and trying to find a good mechanic appears to be quite difficult for me, and I'm…read morestill having no luck. When a company shows no concern for children, it becomes extremely concerning about the quality of service a customer receives. I'd like to share the experience I had today at this location. My appointment was set for 1 p.m. For an oil change. I arrived on time for my oil change appointment. I didn't leave this location until 3:15 pm to get a simple oil change. Around 2:25 pm. The customer service technician approached me in the waiting area and informed me that my air filter and cabin air filter needed to be replaced. I declined the service and told them I'd look into it later. I inquired as to how much longer it would take to finish my car. I need to pick up my child up from elementary school at 3:00 p.m. I was told that it wouldn't be much longer. They were wrapping up everything. Around 3:10, I left the waiting room and walked to the front of the store to ask how long it would take to finish my car. I said it again: I have to pick up my child from school, and school has already ended, and I need to pick my son up. I've already waited more than 2 hours for a simple oil change. At 3:15. I paid for my oil change and immediately drove to my son's school to pick him up. I didn't want to wait for the receipt to be printed or for the service recommendations. All I could think of was my child waiting in the hot sun, scared and wondering where I was. When a company expresses no concern for children to its customers, it speaks volumes. No one should ever have to wait 2 hours and 15 minutes for an oil change, especially since this location was not even busy when I arrived for my appointment at 1:00 pm. I'm not sure if it's because I'm a woman; they thought they could take advantage of me, or they just didn't care. Following my experience today, I just hope and pray that they didn't do anything to mess with my car. I will never, ever return to this location. They've lost my trust and business. Nobody messes with my child. Ps. Everyone biggest fear after leaving a mechanic shop is hoping and praying they will not tamper with your vehicle. I am certain my car was tampered with at Big o Tires yesterday. This morning. I went to the gas station on my way to work, and as I was walking back to my car after paying for my gas, I noticed a leak coming from underneath my car. All of my coolant is literally dripping out of my car. I called this Big O Tires location, asking to speak with a manager and explain my situation. I was told to bring my car in so they could look at it, but I don't trust that. I'm now waiting for a manager to call me back.

Been going to them for years, they always do a great job and are super friendly! Also am always…read moreable to get an appointment even when very last minute!

New in town, brought my daughter's car in with AC issues. Had to order part from back east (older…read morecar). Long story short, they ended up repairing the existing part and got the AC working again. My daughter is going to school nearby and they were able to get her a ride to her home after dropping off. Dustin is a good person and they are a trusted repair facility.

I can't vouch for the automotive side... but the Uhaul rental leg of the business left a lot to be…read moredesired. After being directed to this location by UHaul.com to rent a truck for a one way trip, we were told they would only rent us a 15ft truck for a one way trip (despite uhaul.com literally directing us HERE). This was after the UHaul rep disappeared for 20 minutes & upon his return, elected to help the man in line behind us before acknowledging our existence. The shop manager came out & apologized for the delay, but told us he didn't know anything about Uhaul all as the line continued to build. One customer left out of frustration. Perhaps the shop manager should take an afternoon to learn about a service his shop offers. Went around the corner to another Ubaul location & they had us taken care of in under 10 minutes. If you need to rent a truck, go elsewhere.

Came in to have a low tire checked. They inspected it and fixed it for me. Said there was a…read morescrew in tread. I buy all my tires from this place for multiple cars and have always had great service and follow up care.

This place is awful!!! I towed my vehicle in due to an overheating issue only to be treated as if I…read morewas inconveniencing them by bringing my vehicle in. We spoke to William, and he was the inital point of contact and continual contact during the duration of our car being there. He was rude from the start. He called and spoke to my husband after the car being there for over 2 hours to give an update. He said whoever change the thermostat that they spilled coolant where it shouldn't be. We obviously told him from the start it was changed by us and he proceeded to say whoever changed it, it wasn't cool that there was coolant everywhere. Again I reiterated that it was us and we knew. The coolant reservoir was full when we initially dropped it off we checked it and knew that it was! My husband expressed that he wasn't listening to him and that he was kind of rude on the phone yet again! So I called our normal Big O we go to (only came here for convenience of it being closer since we moved). Explained my situation to the gentleman, he called over here and then William called my husband and was rude again and I spoke to him regarding the issue. He stated I wasn't listening and I was the one being rude after he was being disrespectful and misogynistic toward me as I was asking questions. He proceeded to tell me the coolant was "empty" nothing in the tank. Please explain how it was empty when my husband, dad and myself saw it was full 2 hours ago with NO LEAKS and according to them doing a pressure test and they refilled it for the test "because it was empty" and had no leaks. I called BULL!! I then told William I was disappointed with the service and treatment we were receiving and he got aggressive and rude and was very disrespectful!! I said I'd speak to his manager tomorrow since he wasn't on and I was met with "Don't worry I'll be here when you come in to speak with him tomorrow"... That is a threat!!! I was never disrespectful until he decided to tell me I wasn't listening and speaking to me as if I was stupid. I called our original Big O we used prior, they called the location my vehicle is at for more information as well to help me and he was treated the same by William and he proceeded to say that we were disrespectful and we needed to come confront him and that he won't allow them to cover the diagnosis payment that it's OUR responsibility and hung up on him! Basically he's looking for confrontation at this point because he is mad I defended myself. Rude, VERY RUDE!!! I have never been treated this way by anyone at Big O. We then got a call back from the other Big O we are transferring our vehicle to and said Williams called and there is no charge for today as we were arriving to the location for my keys. I was fully prepared for a confrontation with this man as I brought my husband and dad with me in case he tried to be rude again. All I wanted was to have my vehicle fixed and be treated respectfully and not like I'm stupid or talked down to! I'm disappointed! I'll be reaching out to management, and corporate because if this is how you all allow your employees to treat people you need a serious wake up call! Women should be able to come in and feel welcome and helped with kindness. I never once raised my voice until he spoke rudely to me over the phone then I defended myself and both my husband and dad heard how I was spoken to! We won't be back, we won't recommend this location and something needs to be done!! DO BETTER!