Great service, front desk guys are awesome, little pricey but well worth it. You pay for what you…read moreget and what you get is the best quality!

I very rarely do any kind of review but these guys were amazing!…read more when you walk in George and Ricardo make you feel like a like a long lost friend. they had extensive knowledge on helping with my 2019 chevy dually. they helped me get my front end replaced with kryptonite heavy duty parts which is a must with big lift and big rims and tires. they mounted and balanced wheels and tires inside and even did a the alignment for me. i didn't have to run around town dealing with other shops. literally a one stop shop for all your big boy trucks with amazing techs and the best customer service you can ask for! Thanks again fellas!

Bought the tires oniline after running over something and getting a flat. Scheduled my appointment…read moreonline, went in, they checked the other two, changed out the spare and the other rear tire, and I was off! Took maybe 30 mins in and out. I have my new tire place, no more dealership PIA for me.

I'm writing because I'm extremely disappointed with what Discount Tire's customer experience has…read morebecome. I have now dealt with three different Discount Tire locations and received three different prices. That is unacceptable. A customer should not have to drive from store to store within the same company to figure out what the actual price is going to be. Even more frustrating is the constant upselling. It has reached the point where every visit feels less like receiving professional tire advice and more like a sales negotiation. When different locations are quoting different prices while simultaneously trying to sell additional products or services, it seriously undermines my trust in the company. I've chosen Discount Tire in the past because I believed I could expect fair pricing, transparency, and consistency regardless of which location I visited. My recent experiences have shown me otherwise. At this point, Discount Tire has lost my business. I'll be purchasing my tires through Costco going forward, where I have more confidence in receiving straightforward pricing without feeling like I need to negotiate or question every recommendation. I'm not writing this simply to complain or ask for a discount. I'm writing because I think your corporate leadership should know why a previously willing customer is choosing to take his business elsewhere. If Discount Tire wants to retain customers, pricing and recommendations need to feel consistent and trustworthy across locations. Customers should not walk away wondering whether they would have paid a completely different price simply by driving to another Discount Tire a few miles away.

Stormy was incredibly sweet from the first phone call to picking up my car…read more They got me in last minute for an oil change and rotated my tires and changed my air filters. Love the recommended options while checking my car. I think I paid $113 for oil change and air filters with other free things they include but such a good deal for the attention your car needs. This place is so detailed and I will be back!

Contacted them again because now nothing works on my A/C! David is a rude arrogant incompetent non…read moreChristian. DONT GO HERE! This rip off joint screwed us out of over $1,000. My husband and I are older, they talk like shrewd liars. If I could give ZERO STARS, I would. They're horrible.

Great team. my AC went out on my Honda and they got it up and running quickly and for a reasonable…read moreprice. Their customer service on the phone is exceptional. They also send a report of the vehicle when they're finished which I really appreciated

The staff, service people...everyone provides top notch service. Ryan and Jon are exceptional. I…read morehave been taking our car here for years and have never ever been disappointed. I also feel that I can trust what they say and recommend. H stands for Honesty and I for Integrity. They stand by their name!!!

I received a quote from another auto shop to switch out the water pump and radiator hoses that were…read moreleaking due to the age of the car. It seemed a bit steep. A friend recommended I reach out to Aaron with Kelly's automotive. He was able to give me a free second opinion, and the repair for around $600 less than the other shop would have charged. Plus it was ready the same day I dropped it off! I can't say enough good things about this shop. A great first experience!

Today, I called with 2 questions regarding bringing two of my vehicles to this shop. I asked the…read morefirst question about whether I could get a part installed and Jay condescendingly told me no. That answer would have been fine had he not used that tone--as I was prepared to purchase the part from him and return the other one. So, it wasn't what he said, it was the way he said it--laughingly dismissive without further discussion on what could be done. Ultimately, based on that interaction, I didn't even go into scheduling my other vehicle for an air conditioning repair. So, maybe Kelly automotive reviews are good from their actual automotive work, which by the way, I have taken my car there before for a water pump replacement, but going forward, I will go to a shop that is respectful to their customers and at least listens to the entire request.

Don't let the name fool you. I had an emergency with my son's 2011 Honda CRV and the team at…read moreLexperts got me in and squared away quickly.....not once but twice. They went over the entire car and called out items that needed attention based on severity. No pressure or upsell at all. Very reasonable labor rate, cheaper than the stealership, and attention to every detail. I'll visit again for the other items that need to be done. ​​ ​

We take all our 3 of vehicles to Lexpert. They are honest and perform excellent work. They have…read morehelped us to save money and we value their expertise. We will continue to go to Lexpert and we highly recommend them if you want a phenomenal overall service experience!

Got my spare tire replaced here. Best tire shop experience I've had. Every employee I interacted…read morewith was very nice and willing to help. 5/5!

I forgot to provide an update on this review. When I came back the next day to check on my car, I…read morespoke with the manager. He put the car on the lift and immediately diagnosed the issue. The tie rod was not fully tightened and secured, no issues with the control arms. They tightened it and I had no issues. But to rewind, the employee was blaming me, alleging I came into the shop with a broken control arm, and quoted me for replacement of a broken control arm. When in reality, they did not fully tighten the tie rod... I hope someone finds this review useful!

New in town, brought my daughter's car in with AC issues. Had to order part from back east (older…read morecar). Long story short, they ended up repairing the existing part and got the AC working again. My daughter is going to school nearby and they were able to get her a ride to her home after dropping off. Dustin is a good person and they are a trusted repair facility.

I can't vouch for the automotive side... but the Uhaul rental leg of the business left a lot to be…read moredesired. After being directed to this location by UHaul.com to rent a truck for a one way trip, we were told they would only rent us a 15ft truck for a one way trip (despite uhaul.com literally directing us HERE). This was after the UHaul rep disappeared for 20 minutes & upon his return, elected to help the man in line behind us before acknowledging our existence. The shop manager came out & apologized for the delay, but told us he didn't know anything about Uhaul all as the line continued to build. One customer left out of frustration. Perhaps the shop manager should take an afternoon to learn about a service his shop offers. Went around the corner to another Ubaul location & they had us taken care of in under 10 minutes. If you need to rent a truck, go elsewhere.

I saw some bad reviews on here, but plenty of good ones on Google Maps, and I wanted to help give…read morethis business a more fair representation here on Yelp, because my experience with them was great ... I came in this morning with a tire that had a nail in it ... they took a look at it & said they'd be able to patch it (rather than trying to upsell me a whole new tire), and they refused to charge me for it. They not only patched the tire, but out it back on my car and refused to charge me for it. They did so quickly and with friendly service. I definitely will be returning for all my tire needs.

We had a bad experience the last time we visited Big O Tires, but we decided to give them another…read morechance because we've used this location several times over the years. Unfortunately, that was a mistake. Never again. I brought my car in for front brakes only. As expected, they claimed there were issues with the rear brakes and wanted to charge additional money for repairs. I declined. When I returned to pick up my vehicle, Tyson told me he had "great news" and that his manager had approved resurfacing/replacing the rear rotors at no charge because they wanted customers to leave satisfied and come back. After paying nearly $600, I drove away only to discover my car was shaking badly and was in significantly worse condition than when I brought it in. It was honestly scary to drive. I made it about a mile down the road before turning around and bringing it back. When I explained that something was clearly wrong, I was immediately told the problem was my fault because I had declined the recommended rear brake work. Rather than taking ownership and investigating the issue, the response was essentially, "I told you that you needed the back ones done." As someone who has spent many years in management, I would never tell a paying customer that their problem was their own fault. You make it right first and then determine the cause. I asked to speak with a manager and was told the manager was unavailable. Concerned about the conflicting information, I had my husband call to get more details, but he was given a different explanation than what I was told. We then received two additional phone calls and each time we were told something different. Tyson provided multiple versions of what supposedly happened, making it impossible to know what the actual truth was. What makes this even more frustrating is that I only made an appointment for the front brakes and never authorized any work on the rear brakes. Yet somehow the conversation kept coming back to the rear brakes and my decision to decline additional work. Ultimately, we were told that a defective rotor had been installed and that replacing it resolved the issue. But after hearing so many conflicting stories, who really knows what happened? The problem was initially blamed on me, then we were told different explanations, and finally we were told it was a faulty rotor. The entire situation felt disorganized and unprofessional. To make matters worse, another employee inserted himself into the conversation and began arguing with me. The interaction was completely unnecessary and highly unprofessional. Whether it was because I was a woman or not, I can't say for sure, but I certainly did not feel respected as a customer. Tyson also mentioned that this location has been losing customers since he transferred there. After this experience, I can understand why. They also claimed they test-drove my vehicle before returning it to me. Given how violently the car was shaking when I left, I find that very difficult to believe. Mistakes happen. Bad parts happen. What matters is how a business responds when something goes wrong. Being blamed for a problem, receiving multiple conflicting explanations, being unable to speak with a manager, and having employees argue with me is unacceptable customer service. If I could give zero stars, I would. I will not be returning, and I would not recommend this location to anyone.

Jake and his team are great , honest , reliable best place…read moreto go . Thank guys for great service

Got a quote for replacing the front pads. They quoted me $400 for the front pads and $800 if it…read morethey had to grind/replace the rotors. Didn't go with them because they couldn't get the pads quick. They said give them a day to get them. Got a quote from a competitor and paid below $200 with no rotor work. Talk about taking advantage of someone.