My experience at Rayco was amazing. Jeff is an exceptional honest, hard-working mechanic that put…read moreyour needs before his. Jeff will be the only one that will ever touch any of my vehicles.

I have been taking my cars to Jeff for decades. He has great prices and great service. Do yourself…read morea favor and take your car there.

Oh my goodness - I can't say enough about the wonderful service I received from APA total Car Care,…read morestarting from the moment Drew answered my call. When the dreaded red triangle of death appeared on my hybrid, I first called the dealer. The receptionist was clueless and wouldn't even let me speak to a service advisor at the Gilbert & Pecos location. I was told my only option was a a $98 diagnostic fee. Then I called APA and spoke with Drew. He explained that their diagnostic fee was similar, but more importantly, walked me through a few things they would try before even going that route. The diagnostic would be a last resort. That alone made a huge difference. When I dropped the car off, he offered me a ride home. I declined and stayed nearby, but the gesture stood out. When I checked back in later, they told me the issue was something super minor - and they fixed it for under $60. Had I gone with that Toyota dealer, I would have paid the diagnostic fee, and who knows what they would have charged for the remedy. Always always read reviews...The Toyota Dealer off Gilbert Road, has reviews showing concerns about repair practices & pricing. The sales side received great reviews, the repair side faces challenges. Bottom line: Drew and APA earned my trust. If I have any future car problems, I know exactly where I'm going. Can you imagine how comforting that is? In fact, within 24 hours I've already referred them to friends & family. Thanks Drew!

Dishonest Diagnosis, Disrespectful Response -- Avoid This Shop…read more APA Total Car Care has a "D-" rating with the BBB as of this review. Do you really want them working on your car? I brought my Tundra into APA Total Care Care (yes, it's misspelled on their invoices, diagnostics, media) for an A/C refrigerant leak diagnosis--something already confirmed by the Toyota dealer, who had added UV dye to help in the detection. I have no idea what they charged me for. It wasn't UV dye leak detection that's for sure. Instead of checking for dye or leaks, APA tried upselling me the exact same service (evacuate/recharge with dye) for 50% more--claiming the dye wasn't there. I later filmed the dye clearly visible under UV light myself. They also managed to cause damage while poking around. See the video. Their "inspection report" was just an automated upsell list, with no mention of the A/C issue I brought it in for (as shown on their own invoice). When I pressed the service manager for answers, he became aggressive. The owner's public reply on Google doubled down with personal attacks, called my wife and me "immature," and never addressed the video proof I shared. That response says more about their professionalism than I ever could. I challenged the owner to prove my wife and I were screaming and yelling, but you guessed it, there is no such evidence even though they have video cameras all over their lobby. I've posted video and photo evidence. If you value honesty, keep looking.

We have been taking our vehicles to Mercie J for a few years, and we are always delighted with the…read moreservice. When you walk in the front doors you are welcomed by Adel and David like old friends. The technicians are outstanding. The last service we figured we needed a new transmission, but they checked out the vehicle and solved the problem at a fraction of the cost. They worked past their end of day to give us our vehicle for the weekend. Over the years we have used many repair shops in a few different states and without a doubt Mercie J has been the BEST.

I'm guessing 4.6 is about as good as it gets on Yelp. If so , that fits, because Mercie J is…read moreGREAT. As a woman, it was refreshing to have an honest conversation about my vehicle and obtain some salient advice without being placated or patronized. This team of professionals is knowledgeable, accommodating and very efficient when it comes to auto service. I couldn't be happier with the work they did on my Sprinter van (oil change only, but somehow they managed to fix a tire sensor too) and the price was entirely reasonable. I would highly recommend them to anyone looking for an honest auto technician. I almost want to not post this, as they are very busy already - they're kind of my secret. : ). But my sentiments are genuine... they rock! You simply won't find better than Mercie J.

Thanks for the help with our German cars. Honest and great…read morepeople, specially Chris. We will continue to come for service even if we've already move further. You've been there for us all the time. Reasonable prices, explanations are descriptive from Chris and our vehicles are running great. Specially with the AZ heat our vehicles have been steady. Until the next maintenance which is 6 months each time. I highly recommend this establishment.

in 25 years, I've dealt with dozens of independent BMW shops all over North America. I've not…read moreexperienced a higher level of cordiality, a greater degree of sympathy, respect and honesty as when I conducting business with Total German Motorworks. I showed up unannounced with a serious issue (ignition switch failure) ... I could not shut the car off (as I would have remained stranded wherever I'd parked it). I pled my case to the owner and he said they were booked but would get to it later in the week with a diagnosis. I could tell they were familiar with the usual issues and I left confident. It turned out to be relatively simple. They expedited the repair on my car and it was, in fact, completed _before_ I'd even managed to make it back home. Same day. Additionally, as I had disassembled most of the steering column in search of a resolution, the shop charged approximately .10 of a billable hour of labor. I thought it was a typo. Not a billable hour or half-hour of labor but about .10 of an hour. Additionally, they retained the original defective part and provided it upon my return. If you have a "vintage" BMW of any sort (or modern, for that matter) do not hesitate to contact this shop.

Went here only because I was broke, had moved, and recieved a "free" coupon in the mail for an oil…read morechange. As I was just past due for one, why not? Was a little curious when making the appointment to hear they are a weekday-only shop. What?! Who does that? So I scheduled the last appointment of an upcoming day, and was again taken aback to hear I should plan an hour or hour and half. What?! I've had oil changes in 20 minutes! Hmmm... well it's free (and I'm broke), can make time to sit and wait (thank goodness for cell phones to zone out with)... let's just do it... Huh! Turns out there's a good reason for all this! In the 70 minutes I was in there, I saw this General Manager do more work for free than I've seen many people do in half a day! As I listened to his many customer interactions (they were more interesting than my cell phone) it became apparent he was in this for the long haul. Although young, he has old-fashioned ideas of being honest and reputable ABOVE making bankroll! I went so far as to privately talk to 2 of the other customers (one also new) who were equally amazed and impressed with the helpfulness, sincerity, and honesty of the GM. It became clear to me that this shop, with the current General Manager in position, WILL be there for any of us when we need him. He will give us a fair price, a hard day's work, and a sincere "thank you for the business." Fourteen years I've lived here, and I finally have a mechanic I will happily return to and trust!

My A/C had the great timing of the going out just as the temperature in the Valley spiked…read more Unfortunately we could not make the repairs ourselves. Fortunately I recalled using APR with my last vehicle some time ago. We called on a Friday and APR set us up for an appointment on the following Monday. Monday morning came and we were able to drop the keys off for the diagnosis early. By noon, we were contacted with the work that needed to be done and felt the price was fair. I picked my car up before the end of the day and the air was blowing probably colder than before it went out! I'm very happy with the service provided!

Great service! I got attended to immediately. I had bought a car with a dealership, although used…read morewith low miles, I was not happy with the transmission. Tim had it inspected and advised me to return the car, apparently the transmission was on its way out. I am so glad I took that 'lemon' over there, otherwise I would be stuck with a major repair! Thank you!

I've taken my daughters car here 3 times for different problems (she decided to go car shopping for…read morethe first time by herself). The first time was after she went to brakes plus on the suggestion of the dealership and 3 days later had no breaks. I worked with eric on a plan to keep the car on the road without over doing it. The cost was't easy to take but necessary. Eric was honest about the minimum milestone work that needed to be done at 200,000 miles. The car might not resale for what I spent, but we have a car that's now reliable.and will go for another 150k. No one likes costly repairs, especially when things go wrong all at once. But all the work that Eric and the crew has done, has never had an issue. The alternator went out but it was under warranty so the got the manufacturer to honor the warranty with a free replacement, Done in a day.

Would not recommend. Attempted to service one of our cars here twice and they are highly overpriced…read moreand in the business to rip people off. We received multiple quotes from surrounding auto shops with much better pricing and services.

This is my 2nd visit and the service here is the same - excellent! The employees are very…read morecourteous, professional, helpful and great at what they do. It's really nice to go to a business where the employees are engaged and very clearly respond to questions. They even provided me with a video for the work that was completed. What an excellent means to provide transparency to the customer. Great job Christian Bros, keep up the great work!

I've been taking my vehicles to John since 2002. His work is absolutely stellar and his…read morethoroughness is remarkable. He is honest and trustworthy. I have recommended him to my family and friends over the years and they are always thrilled with his work.

I've trusted John with my car for years, and I wouldn't take my car anywhere else. He is honest,…read moreknowledgeable, reliable, and always take the time to explain what needs to be done without ever trying to sell me unnecessary repairs.