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Direct Auto Connection

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

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3 years ago

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Toyota of Orange - We're proud and honored to share that Toyota of Orange made it to the prestigious list of Toyota Board of Governor's Award!

Toyota of Orange

(2.8k reviews)

Going into the process of buying a 2026 RAV4 Woodland PHEV, I was honestly skeptical that any…read moredealership in 2026 would give a straightforward deal on such a high-demand and recently-released vehicle. Between markups, forced dealer accessories, and waitlists, I expected the process to be frustrating. Instead, David Blumenthal completely changed my perception. I had been speaking with David since November 2025, and throughout the entire process David was transparent, responsive, and incredibly helpful. Most importantly, David committed to getting me the vehicle at true MSRP with no markup and no forced dealer-added accessories - and he actually honored it! All just to get me back from a decade-long affair away from Toyota due to previous negative dealership sales tactics. David even arranged a dealership-swap so I could get the exact color and port-installed options I wanted, which honestly made the car feel custom ordered despite Toyota's allocation system. When the vehicle was finally on the way from port to the dealership, David handed me off to Luis Solares, and I was genuinely impressed by how smooth the transition was. Luis was friendly, responsive, low-pressure, and extremely accommodating throughout the final steps of the process. Luis protected the vehicle so I could be the first person to drive it after returning from a family trip, kept me updated constantly through text/email, and made the final sales experience feel personal instead of transactional. Honestly, I did not expect the whole process up until this point to be as smooth as it was. No tricks! Even during the overly-long finance-manager wait and endless document process, Luis was outside making sure the vehicle was cleaned, charged, fueled, and ready to go. The next day, Luis even coordinated getting my charging cable back to me after I accidentally left it behind. At the end of the day, I got one of the first Woodland PHEVs in the area at EXACTLY MSRP (plus normal taxes and fees, duh!) - no games, no pressure, and no surprises. If you know anything about the RAV4 market over the past several years, you know how rare that is. David Blumenthal and Luis Solares both made a lasting impression on me, and I genuinely appreciate how honest and straightforward they were throughout the process!

Traded in my Sienna Van for a Used Vehicle at Toyota of Orange. These guy are not accountable!!!…read moreLong story short bought a car, signed the paper work at 5.1%APR two days later the rate changed to 6.24%APR. Finance Dept Manager Richard Lopez ghosted his customers and never returned any of our calls left us dealing with Sales Managers: Bobby Sento whom told us to bring it up to the bank or resign the contract. So we did!!! We did the work of the dealership because the finance manager read the wrong numbers on the pricing sheet! Bank worked with us for the dealerships mistake! Bank sent over the cashiers check and my prior loan still has not been updated or zero'd out. How are your superior's allowing these guys to do business?? If I could give zero stars I would. These guys ruin car buying experiences. And messed with my credit by running another hard inquire on my credit report again. No apology, no accountability, no hey we messed up we can do this for you. NOTHING!!! Take accountability and stop talking down about other Toyota dealerships because the other Toyota dealership now make you look ignorant from sales to financing!!!

Direct Auto Connection - car_dealers - Updated May 2026

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