Bought the car I wanted at an unbeatable price ! The Tesla was exactly what I was looking for! Shout out to Joesph for staying late and finding solutions right away when it came to the vehicle and financing. Will definitely recommend ! read more

They keep their cars listed for sale long after they have sold. They even renew listings for cars they no longer have. I went there 2 weeks ago to buy a car they have listed for sale, and they told me that it sold last night. But they still have the car listed for sale on all of the websites and have even relisted the car for sale. So they have fake listings and they also add lots of required dealer fees, so their prices are also all not real. I would try to find d somewhere more honest work with read more

Thank goodness I haven't had any issues with the car I don't live in the area, so when I tried to contact them later, it was incredibly difficult to reach the manager. I left messages, but I never received a call back. So, keep that in mind. If you do get a car from there, which I don't regret buying from, I suggest you check the tires. It's been almost a year I do not remember if he stated the tires were new or they just looked new and in good condition. Note There's a good chance they're not new; they're probably original to the car, which was my experience and they were never rotated. I had to buy new ones soon after my purchase. The rims were in new condition. They may have restored them? Also, make sure you leave with all the questions answered and products you need. Anything the manager promises to provide, make sure you have it. read more

OC Chief Auto - Model 3 2022 Thank you Nick for excellent customer service - Car Dealers Near Me - Newport Beach, California

Bought a 2024 Model Y Performance from them, paid the registration fees upfront at the time of sale and 2 months later they still have not submitted any paperwork to the DMV for my hard plates to come in. Now my paper plates are set to expire and I still receive dismissive responses from their nonexistent customer service. read more

I recently bought a 2022 Tesla Model Y from this dealership and overall I'm really happy with the experience. Fiona was the one who helped me--she was friendly, straightforward, and made the process smooth. Definitely ask for her if you go. One big plus is that they're IRS-registered for the $4,000 used EV rebate, so the rebate process is applied directly at purchase instead of waiting until tax season. That made things much easier and gave me peace of mind. I shopped around a few areas, reached out to a ton, including California Beemers Teslers. They have nice cars but they wanted to charge an additional non-negotiable $3499.00 + tax and license fees, basically taking the rebate, so it didn't make sense for me. With OC Chief Auto, after purchase, they stood by their word and swapped out the worn tires on my car for new ones at no cost. They also mentioned they would help out if I had any issues getting the fog lights repaired under Tesla's warranty--they believe it will be covered, but if not, they said they'd step in. I'll update this review in a few weeks once I've gone through that process and had more time with the car to share how it all turns out. Like with most busy dealerships, calling ahead isn't the best strategy since they don't always pick up (they sell out quickly and are often helping customers in person). My suggestion is to go in person. When you do, they can give you the most up-to-date list of what's available and even let you know about upcoming shipments, since the online inventory isn't always current (though it's a good reference for what they usually carry). So far, the car has been in great condition, runs smoothly, and I feel good about the deal I got. If you're shopping for a used Tesla, I'd recommend checking this place out and asking for Fiona. read more

OC Chief Auto - Inside - Car Dealers Near Me - Newport Beach, California

I wish I could leave a positive review, but I need to protect future customers. I actually liked the sales staff, and they even asked me to leave a great review to counter the bad ones. I really wanted to. As someone connected to many small businesses, I know how unfair reviews can be -- but in this case, this review is well deserved. OC Chief Auto advertises the $4,000 Used EV Tax Credit prominently on their website. That was a major reason I visited their lot. Throughout the process, the sales rep emphasized how great of a deal it was because the car I was buying "qualified" for the credit. The contract listed the vehicle at $24,999 -- just under the $25,000 federal limit. But buried in the paperwork was a $500 "accessory fee." I specifically asked about it and was told it was structured that way to help me "qualify" for the credit. Fast forward to tax season: My EV credit was denied because the dealership never filed the required IRS Energy Credits Online (ECO) time-of-sale report. I spent days calling, being put on hold, transferred, and disconnected -- never receiving help or a resolution. When I dug deeper, I discovered the truth: that $500 fee pushed the "sale price" to $25,499, which disqualified the car entirely under IRS rules. So not only did I pay an extra $500 in junk fees for nothing, but I also lost out on a $4,000 federal benefit I was repeatedly told I would get. When I reached out to management, there was no accountability, no apology, and no attempt to make it right -- only silence and avoidance. This kind of behavior does not elicit good business. I'm glad the sales rep got a few more dollars for their commission, though. Unbelievable. This experience was misleading and financially harmful. Future customers should know: just because a car is advertised at $24,999 does not mean they're going to sell it to you at that price. Pay very close attention to the fees added to your contract, and don't rely on verbal assurances. I trusted OC Chief Auto at their word, and I was left with nothing but frustration, wasted time, and thousands of dollars lost. Do not trust these guys. If you make a purchase here, do not let them speed you through anything. Completely protect yourself and your decision. read more

OC Chief Auto - Car Dealers Near Me - Newport Beach, California

Typical slimy dealership experience. If you value your time, don't engage. They won't answer questions and try to get your info to answer simple questions. read more

I recommend OC Chief Auto Sales, BUT you need to be a good negotiator and your own advocate when going anywhere. Nick helped us at the Riverside location. MYLR $26,990. That was the list price, and where we ended up at the end. One thing that I did not check on the test drive...The power seat on the Passenger side was broken. Nick was driving it to work for a few days. Did not disclose that. Nick promised my wife a mobile charger and then forgot to give it to my wife. The car had zero maintenance performed since purchase. Low low-voltage battery was original and near the end of its life span. Filters had never been changed. That was the original owner's modus operandi. The original owner installed the Acceleration Boost from Tesla ($2,000). I guess you use that to get out of town in a hurry...? Like a 16-year-old kid, I had to start adding accessories. Chrome delete on exterior and on and on...my new hobby. Buying a used car is always hard and klunky. I hope they move farther away from advertising all the sold cars on CarGurus, etc., as still available. That is unnecessary and unhelpful. All the used car dealers I visited hit me with add-ons midway or at the end. They blurt it out once they perceive that you are in love with the car. Who doesn't hate that? I would buy again from Nick if he had the right car I wanted. He is a great salesman, a real pro. He was an informative and interesting character. Selling is an art form that gets honed with experience. Caveat Emptor. read more

Phenomenal carsales men made me feel right on home help me purchase my new Tesla I truly am thankful for this guy he was wonderful you come to this dealership talk to my guys Ernie he gonna get you right read more

OC Chief Auto - Car - Car Dealers Near Me - Newport Beach, California

Amazing dealer and staff. I bought my model Y about a month ago. Nick assisted me during the process. From beginning to end he was extremely helpful. His staff is very welcoming and treated my little ones fantastic. No pressure in buying, they let you roam around without harassing you. My model Y came with a few things that needed to be fixed and Nick came through and got them fixed right away. This is absolute the best used Tesla dealer in SoCal. Nick and staff thank you very much for treating my family and I with great care. read more

OC Chief Auto - Car Dealers Near Me - Newport Beach, California

Everyone here was amazing, super kind, and had the best prices. Come here to buy your next Tesla read more

OC Chief Auto - Bought a used 2024 Tesla model Y - Car Dealers Near Me - Newport Beach, California

First of all, the Model 3 we came to look at was not the car pictured on the website. It had a number of cosmetic defects and random parts missing. We decided to purchase the car despite it's flaws as some parts were replaced on the spot. They removed parts from other cars on the lot to make ours complete. Other parts that still needed repair, Nick offered to either order the parts or told us we could go to the Tesla service center and he would reimburse us. Knowing the fix would cost $$$ at Tesla and Nick agreed he would not reimburse us more than $200, he said he would order the parts and call us when the parts arrived. Well guess what, that was almost a year ago and many calls and promises later, our car was never fixed. All the cars here have multiple flaws. Cosmetic ones are easy to find. The cars sell fast, and they will tell you anything to sell the car. It's your typical used car lot run by liars. We saved a few dollars here but what a disappointment. read more

Amazing Tesla dealership, we would highly recommend! They have many options and multiple locations. read more

JOHN WAS AWESOME! He was incredibly patient with us. They explained everything and every question we asked. There was bo hidden anything. No hidden bs fees. Just an overall smooth experience. read more

They advertise vehicles at very low prices to attract calls, then attempt to steer customers toward similar vehicles at higher prices. I spoke with Joseph at the dealership regarding two specific cars they are actively marketing on Cars.com, and he had no recollection of either vehicle. Instead, he immediately tried to redirect me to other, more expensive options. One instance could be a misunderstanding, but when it happens with two separate listings, it suggests a concerning pattern of misleading sales practices. read more

OC Chief Auto - These are active advertisements for vehicles that the dealership does not appear to have available for sale, nor do they have any recollecti - Car Dealers Near Me - Newport Beach, California

I bought a car from this dealer 3 months ago. It was not smooth but I really wanted and needed the car. Their inventory is never up to date and they are bad with communication. Not sure if they are just under staff. Anyway, I submitted a credit app to buy again. This time I contacted Nick the owner directly. Long story short it has been 8 days and no answer. Considering I bought before this is a really bad experience. I'm going to buy somewhere else. read more

OC Chief Auto - My message with owner - Car Dealers Near Me - Newport Beach, California

Run Run Run !!!!! Stopped by to look at the online listing and none of the cars were there!! Like 0 !!! They have different inventory and the manager is the worst! Tacked on extras like everywhere and didn't want to budge with their beat up ran down teslas !!! One car had super bald tires with wires sticking out be aware !!!! These are auction teslas only !! read more

The communication was great, and the service was excellent. They really took care of the benefits, and I was able to get a good interest rate too. I'm so, so grateful--it truly feels like receiving a christmas gift. read more

I saw a few bad reviews about cars not being available, but it's honestly because they sell so fast -- that happened to me too. Thankfully, Faisal helped me find an even better deal than the one I came in for. He also made sure if I qualified for the EV rebate and even the Edison rebate, which saved me a lot. Very friendly, transparent, and went the extra mile -- highly recommend! read more

OC Chief Auto - Car Dealers Near Me - Newport Beach, California

From their website, I found a Tesla Model X I was interested in seeing. I scheduled an appointment to see the car the same day. They sent a text message confirming the appointment. I arrived at my appointment time, and was told they don't have the car. They offered no apology, just blamed their automatic appointment scheduler. Don't waste your time coming here. They schedule appointments to see cars they don't have read more

They keep listings up for months after it's been sold. Call and ask for a stock number and they'll say "it just sold yesterday." Super shady. read more

Bought a new car on Saturday. Took my car to the tire shop today and they showed me the threads were literally sticking out and that my tires were literally about to blow. I am upset because when I was buying I was never told any of this and was told that the tires are in good condition. Now I have to pay 1300 out of pocket for an expense that I wasn't expecting or ready for. They refuse to cover any of this. Not only that this is a huge safety hazard as I could have gotten in an accident due to this. I guess people's safety isn't of concern. Oh and they also told me that the first charge is free, and that they would upgrade something in my car (I believe something to do with my screen, it's a brochure they have in the front) to account for the tax rebate but they never did that either. When I explained this the response I got was that it's only 12 dollars or so. That's not the point. The point is that you are being dishonest with your customers. read more

Solid prices. Go in prepared to pay the sticker price you see. There is truly no negotiation, so don't expect anything less. Overall solid experience. The only reason I didn't give 5 stars is because there was a miscommunication with the sticker price before I went in. It was $28,799 online and I asked if it was possible to lower the price to 24,999 so I could take advantage of the 4,000 tax rebate and they told me yes multiple times. But that was not the case. We worked something out to still get the 4,000 rebate, but did have to pay the sticker price(plus fees and titles). Otherwise straightforward and seems honest. I understand they got to make money because it's a family business, but would wish for more clarification before going in person. Also I recommend getting there at opening if you want to avoid lines. I saw a line a building while working on financing and people were waiting for some time. Overall solid experience. Thank you Nick and Marco and others for working this out! read more

They don't answer your phone, they don't reply to emails or messages. Marco is a crock of bs and the definition of a used car salesman! It cost me and my wife a full day off work and he wasted our time. Stay away from this place! read more

Im very picky when getting a car. I test drove with Leslie was amazing. Got us a great deal to a great car. Answered all my questions and helped me get the best deal. Thank you read more

I am having some mixed feelings about this dealer. Transparency issues and not being forthcoming. They sold us the car and after that the service is very questionable. Ali the Finance Manager is not professional at all. and they try to bribe you for good reviews. Nope not with me. You ill get what you deserved and earned. read more

Horrible horrible dealership. Bought a 2021 Tesla Model Y back in 2023. Saw the carfax and it said clean title but an accident on the carfax gave me concern. They told me it was a minor accident but couldn't provide me photos of it. Fast forward to last year when I go to sell it, Tesla tells me it had severe structural damage and worth half the price I bought it for. Spent the entirety of last year paying thousands of dollars on principal payment to level out the negative equity. Just got out of it with no help from the dealership. This is how they have lower prices than everybody else. AVOID AVOID!!! read more

We were looking at car and said we wanted to test drive it as we test drove it they sold the car to someone who was inside said they were their before but we clearly stated were interested in car and wanted to test drive it . And test drove. No one before us had. We said we want it as soon as done. Waited for An hour to be told that the car was being sold. Why let us test drive it then. Why make us wait that long when clearly I had stated we wanted the car. That's shady ASF . We do not recommend and will be posting on social media. read more

We test drove a model Y and then sat outside waiting for over an hour to find out that someone that came in after us who didn't test drive the same vehicle and waisted our whole day! I would highly suggest not even trying to give them a chance! Extremely unprofessional and very rude! If I could leave a negative star rating I would! I will also spread this message on all my social media platforms! read more

This dealership is a true gem if you're in the market for a Tesla... I had horrible experiences at some unnamed dealerships only for smooth sailing here. No pressure. NoNo BS..... The only drawback is there are so many people wanting his services. You might have to wait a little bit in the office. But well worth it. Bravo Marco! read more

First of all, I wanna start with their service was really nice. I do wanna make it known that when you buy a Tesla used car from Tesla. They do 120 point inspection on the cars if the car is not eligible to be sold on a Tesla lot they send the car to auction where the car is sold to these kind of dealerships. The inspection failing could mean that The battery has issues, The car had body damage, And so forth. Be careful when purchasing the vehicle from these kind of dealerships as they do repair the car in House so it does not go on the Carfax. When I was there, one of the trunks was messed up in the car had a full clean Carfax. When you buy directly from Tesla, they give you 10,000 miles warranty. I'm not saying don't buy from these people, but be very careful and look into the car before making the commitment. read more

Marco and Faisal were straightforward and transparent which made the process of buying a car relatively simple. The price is very fair without any extra upcharge. We would definitely come back here again. read more

The whole team has giving great customer service. I love family own businesses bc the treatment you receive is unmatched, they take pride in what they do. We also got to charge the car while signing and finishing paperwork. Fresh wash and detail. Worked with us throughout the whole process. Love these ppl and their energy! Positive vibes only!!!!! read more

Pushy salesman. Gave me a paper list of cars with no identifiers for vehicles. Located on a weird/ Sketchy lot. Salesman was friendly enough but rather than answering questions he drug me to his managers office where I waited close to 20 minutes and had no one come out. Left to another dealership read more

Nick was a complete gentleman in selling us a Tesla a few days ago. Unlike some reviews there was no mark up, no upsell, no bs. He kindly explain addt information for added incentives and deals. I ended up with a no hassle deal with nick. He is the real deal and a true salesman. Thanks nick you are one of the good ones read more

OC Chief Auto - The Tesla model y we purchased that day. - Car Dealers Near Me - Newport Beach, California

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Worst Dealer Experience Ever - If I Could Give 1 Star, I Would. I've been searching for a Tesla Model 3 Long Range for a few weeks and decided to check out this dealership. I called every day for four days with no response. On the fifth day, someone finally answered and confirmed that the white Model 3 Long Range listed on their website was available. I decided to visit the dealership to see the car in person and potentially purchase it. I drove an hour and 35 minutes to get there, only to be completely disregarded when I arrived. Both staff members were absorbed in their computers and ignored me for about 8 minutes. Growing impatient, I stepped outside to look at their inventory while waiting. After another 10 minutes, I finally approached them and requested assistance. The staff member, wearing sunglasses and a hat indoors, seemed frustrated when I asked about the car I was interested in. I provided the VIN and stock number, and he informed me that the car had been sold the previous Friday - this was Monday. I was furious. Why was the car still listed online if it had been sold three days prior? Furthermore, why was I told just two hours earlier that it was available? The staff member then tried to sell me a 2018 Model S with over 100k miles, which was nowhere near what I had inquired about. I decided to leave, feeling deceived. I suspected they had lied about selling the car, so I checked the listing again on Wednesday, two days later. The listing was still up, and when I called, the same staff member said the car had been sold the night before. This confirmed my suspicion. To further verify, I waited another three days and called again. The same staff member answered and said the car had been sold just 15 minutes earlier. Two weeks later, the listing is still active, and they are continuing the same deceptive practices. LIES ON LIES ON LIES. IF YOU VALUE YOUR TIME AND MONEY DO NOT COME HERE!!!! read more

Transparent company. I was coming from a horrible experience with California Beemers Teslers which wanted to charge an additional non-negotiable $3499.00 + tax and license fees. for a $2000.00 ceramic coating and rim upgrade which appeared to be the stock rims with hub cap removed and then painted. I was a little skeptical when I arrived coming from that bad experience, and it didn't look like a the typical "dealer" but was greeted with smiles and kindness. When asked to speak to the manager We were immediately seated with him going over costs even before deciding which Tesla to buy as they were both the same price. And even after the $4000.00 tax credit he came down lower. Then he advised about the rebate from our utility provider which will be either $1000 or $4000 depending on our income. Very pleased with this place and will go back for my next vehicle. Nick was great to deal with and he even gave an additional $100 discount for Military / First Responders. Thank you Nick read more

I would like to give a big shout out to John and the staff over at OC Chief auto! These guys are the best in the business when it comes to buying teslas I would highly recommend them to any of my friends and family. Stop by and be treated like family! read more

OC Chief Auto - My Tesla model Y Performance - Car Dealers Near Me - Newport Beach, California

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Warning! Do not buy from this dealership! Absolutely terrible experience from start to finish. I was charged extra for a full charge for my Tesla Model Y before it was even in my possession, something that should've been standard. The "ceramic coating" they lied and told me they put on my car barely lasted three weeks before fading completely. The car came with bald tires and an audio system that constantly malfunctions. On top of that, I still haven't received my permanent license plates after all this time, I've called at least 4 times over the last two months and I've been lied to about the progress of me receiving my permanent plates with no resolution.. Completely unprofessional and unacceptable. I would never recommend this place to anyone. read more

Great service and fair pricing! They included a free charger with our purchase and was taken care of.