1. OC Chief Auto

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Newport Beach, CA

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OC Chief Auto

3.2 (215 reviews)
Open • 10:00 am - 7:00 pm

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RJ T.

I recently bought a 2022 Tesla Model Y from this dealership and overall I'm really happy with the experience. Fiona was the one who helped me--she was friendly, straightforward, and made the process smooth. Definitely ask for her if you go. One big plus is that they're IRS-registered for the $4,000 used EV rebate, so the rebate process is applied directly at purchase instead of waiting until tax season. That made things much easier and gave me peace of mind. I shopped around a few areas, reached out to a ton, including California Beemers Teslers. They have nice cars but they wanted to charge an additional non-negotiable $3499.00 + tax and license fees, basically taking the rebate, so it didn't make sense for me. With OC Chief Auto, after purchase, they stood by their word and swapped out the worn tires on my car for new ones at no cost. They also mentioned they would help out if I had any issues getting the fog lights repaired under Tesla's warranty--they believe it will be covered, but if not, they said they'd step in. I'll update this review in a few weeks once I've gone through that process and had more time with the car to share how it all turns out. Like with most busy dealerships, calling ahead isn't the best strategy since they don't always pick up (they sell out quickly and are often helping customers in person). My suggestion is to go in person. When you do, they can give you the most up-to-date list of what's available and even let you know about upcoming shipments, since the online inventory isn't always current (though it's a good reference for what they usually carry). So far, the car has been in great condition, runs smoothly, and I feel good about the deal I got. If you're shopping for a used Tesla, I'd recommend checking this place out and asking for Fiona.

Jayde M.

I wish I could leave a positive review, but I need to protect future customers. I actually liked the sales staff, and they even asked me to leave a great review to counter the bad ones. I really wanted to. As someone connected to many small businesses, I know how unfair reviews can be -- but in this case, this review is well deserved. OC Chief Auto advertises the $4,000 Used EV Tax Credit prominently on their website. That was a major reason I visited their lot. Throughout the process, the sales rep emphasized how great of a deal it was because the car I was buying "qualified" for the credit. The contract listed the vehicle at $24,999 -- just under the $25,000 federal limit. But buried in the paperwork was a $500 "accessory fee." I specifically asked about it and was told it was structured that way to help me "qualify" for the credit. Fast forward to tax season: My EV credit was denied because the dealership never filed the required IRS Energy Credits Online (ECO) time-of-sale report. I spent days calling, being put on hold, transferred, and disconnected -- never receiving help or a resolution. When I dug deeper, I discovered the truth: that $500 fee pushed the "sale price" to $25,499, which disqualified the car entirely under IRS rules. So not only did I pay an extra $500 in junk fees for nothing, but I also lost out on a $4,000 federal benefit I was repeatedly told I would get. When I reached out to management, there was no accountability, no apology, and no attempt to make it right -- only silence and avoidance. This kind of behavior does not elicit good business. I'm glad the sales rep got a few more dollars for their commission, though. Unbelievable. This experience was misleading and financially harmful. Future customers should know: just because a car is advertised at $24,999 does not mean they're going to sell it to you at that price. Pay very close attention to the fees added to your contract, and don't rely on verbal assurances. I trusted OC Chief Auto at their word, and I was left with nothing but frustration, wasted time, and thousands of dollars lost. Do not trust these guys. If you make a purchase here, do not let them speed you through anything. Completely protect yourself and your decision.

Car
Jeremy C.

Phenomenal carsales men made me feel right on home help me purchase my new Tesla I truly am thankful for this guy he was wonderful you come to this dealership talk to my guys Ernie he gonna get you right

Marco V.

Amazing dealer and staff. I bought my model Y about a month ago. Nick assisted me during the process. From beginning to end he was extremely helpful. His staff is very welcoming and treated my little ones fantastic. No pressure in buying, they let you roam around without harassing you. My model Y came with a few things that needed to be fixed and Nick came through and got them fixed right away. This is absolute the best used Tesla dealer in SoCal. Nick and staff thank you very much for treating my family and I with great care.

Bought a used 2024 Tesla model Y

Everyone here was amazing, super kind, and had the best prices. Come here to buy your next Tesla

These are active advertisements for vehicles that the dealership does not appear to have available for sale, nor do they have any recollecti

They advertise vehicles at very low prices to attract calls, then attempt to steer customers toward similar vehicles at higher prices. I spoke with Joseph at the dealership regarding two specific cars they are actively marketing on Cars.com, and he had no recollection of either vehicle. Instead, he immediately tried to redirect me to other, more expensive options. One instance could be a misunderstanding, but when it happens with two separate listings, it suggests a concerning pattern of misleading sales practices.

My message with owner

I bought a car from this dealer 3 months ago. It was not smooth but I really wanted and needed the car. Their inventory is never up to date and they are bad with communication. Not sure if they are just under staff. Anyway, I submitted a credit app to buy again. This time I contacted Nick the owner directly. Long story short it has been 8 days and no answer. Considering I bought before this is a really bad experience. I'm going to buy somewhere else.

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Review Highlights - OC Chief Auto

“Nick promised my wife a mobile charger and then forgot to give it to my wife.”

Mentioned in 35 reviews

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Phillips Auto

Phillips Auto

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After driving my newly purchased Audi Q5 from Phillips Auto for two weeks I can with confidence…read morerecommend this dealer. From the beginning to the end their staff made the deal smooth and hassle free. Special thanks to Michael Alibrando - General Sales Manager and MJ (Mike) Lumia - Sales Manager for their assistance and promptly answering my questions. Thanks guys, Sam Scott

Phillips Auto is on PCH across the street from Balboa Bay Resort in Newport Beach. Parking is easy…read more The property is clean walking in the jewel box of collector's cars. I was nervous as I arrived alone and every past experience with dealerships has been abrupt & rude and had felt like I got had at some level. The day before, I had consulted with Carmax who offered $1,900 less than the online Kelley Blue Book offer. The week before that, a friend offered to help me sell my Jeep but he tried to get me to sign my title without a date saying that's what all sellers do in advance of selling cars. (Never sign the title until the money has been surrendered to you and the buyer is standing in front of you. I felt betrayed and disappointed by the so-called "friend". I had already contacted a shop owner & friends who only purchase Jeeps. They all wanted to buy my Jeep but times are tough lately & no one was liquid to purchase. I'm telling you all this to let you know how discouraged and roughed up I was feeling by the time I arranged my appoint my for Phillips Auto to see my Jeep. I am spreading the word now that your experience with Phillips will also feel great. You will be greeted in a friendly, professional casual manner. I finally met the affable Andreas (who had been communicating with me about my Jeep I was thinking of selling) and the impressive Bianca who feels like a friend from the start. She is in charge and you feel comfortable and charmed and informed. Both are kind and efficient while appraising my vehicle. Bianca's experienced eye and candor helps the checklist go fast. Their offer price was transparent and fair; very close to my Kelley Blue Book estimate. Bianca is prepared and lets you k is what she is thinking & openly helps you along with understanding the process. I chose to finalize selling my Jeep to Phillips because they gave me a fair offer and did not waste my time. Also, there was no pressure; they gave me the time I needed to call a couple friends' approval to hear their thumb's up. I got free water & a peaceful environment despite other customers & representatives doing business. The showroom is busy but not loud or bustly. Yes, I could have gone privately to sell my Jeep. But I had to get real with myself; I have never sold a vehicle privately before & my Jeep was older & would need time & investment of staging it well to sell it in my own. I did not have the knowledge to do all the trudge work necessary & not the time to meet & haggle with prospective buyers when Phillips has the staff & equipment to pass the Wrangler along to someone who would be just as happy with it as I have been driving it. The paperwork was quick. Phillips will do everything needed. All I did was sign & cancel my car insurance--and that process was not as nice as selling the car, wouldn't you know?! (I certainly felt taken advantage of by my car insurance later that day. That is a different and not as cheerful of a Yelp review & I have been with the same insurance company for 40 years.) Phillips treated me better on our first transaction than my long term insurance agent. Phillips Auto even provided me a complimentary Uber ride home. The wonderful element about Phillips is integrity & decency at this family-owned dealership. My car insurance franchise is also family-owned. Mind boggling with how wonderful I regard Phillips Auto. I'm going to keep referring all whom I care about to do business with Phillips Auto. Bianca is stellar. Please tell her you read this review. She is great people!!

Land Rover Newport Beach - Range Rover plug in hybrid

Land Rover Newport Beach

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Like most people, I was probably a little skeptical going to a Land Rover dealership, but I was…read morecompletely blown away. I walked in looking like a complete bum as a young guy and I was shown nothing but the upmost respect from Jason and their entire team. Jason was patient with me offered me extended test drives, spent hours with me answering questions, making me feel comfortable with my purchase, and did an amazing job being extremely honest and forthcoming with me on every step of the way. I went there to not even buy that car but a different one at a different dealership. I just wanted to confirm that that was the right move and Jason was able to hear me out, understand my thoughts. understand what I actually wanted, and helped me every single step of the way. I ended up buying the car here which I initially wasn't planning on but at the end of the day it was just a better product and it felt really good buying from a good person like that. We also spent a lot of time with the finance manager Jenna and she was extremely polite and calm and incredibly knowledgeable about not just my car but everything automotive you ever want to know. They made me feel special. They made me feel wanted. They made me feel seen. They lead me to the right car. I have no reservation ever recommending someone or purchasing another car here again.

Took our supercharged car and explained our concern to the service advisor Luis Ramos and explained…read moreour concern based on many years of experience owning a luxury exotic store in past as well and did a lot of study and spoke to many in different forums. Our transmission is suffering from a commonly issue that everyone is talking about on forums and even AI suggest the same problem. When I asked Luis that I want my TCU transmission control module to be reprogrammed or relearned, his reply was we don't just use pocket size scanners but we use sophisticated tools and run different diagnosis to read error codes. I was kind of offended. I did tell him that I too have checked the car and he will not find no error codes. The way he acted was like he's talking to some stupid person who knows nothing about cars.the only reason I took the car to them was that the scanner I have would not do the relearning but it is not. Pocket size not a 50 dollars scanner. What I was asking him was what I wanted him to do to my car but instead he took our money and came to the same conclusion that there is no error codes and could not duplicate the problem. I'd like to post what needed to be done to my car but I don't know how to copy and paste the screen shots I took to teach this kid not to make fun of other people. I come from a very well known luxury exotic store that I closed and retired from and ran two new car stores myself and always depended on CSI. What occurred today was nothing but a kid with no experience nor wanting to actually listen to what I had to say but only cared to fish me in for couple of hours of labor rather than help fixing my issue and make us want to come back again. One star is too much for Luis!!!

Supreme Motors - Great service from everyone and a beautiful selection of cars.

Supreme Motors

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Drive Your Dream!…read more After spending some time shopping around for our car my boyfriend and I came across Supreme Motors. The price of the car was in our range and what really caught my eye is how immaculate condition the car was in. (All the cars looked amazing) Seriously guys-- compared to all the other dealers we went to, this car was sparkling and ready to come home. The process to purchase the car was so smooth and we had two pups to play with while we were waiting for all the paper work to go through. Was truly an experience of ease and enjoyment. Thank you so much Ehren! (And his partner! I didn't get his name but he was great too.) We appreciate you selling this car to us and wishing you good luck and many sales! We are thinking of getting the car detailed here in the future too :) - Alexis and Shane

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

Porsche Newport Beach - Finance explaining the documents.

Porsche Newport Beach

(378 reviews)

Just took my car in for service last week. It's my first time at this dealership since my husband…read moretook care of it for me the previous time. I had a great experience here. Had an appointment with Laura V. but she was with another customer so David, the host, sent me to see Simon C. Simon was professional and efficient. He got the paperwork done quickly while I waited in his office. They also had the loaner (a 2026 model with only 4000 miles!) waiting for me on the lot. The waiting room was gorgeous, sparkling clean, and well-stocked with snacks and beverages. Laura followed up later after I left. She also sent a video of my car to my husband phone, then mine, once the technician started to check the car in. Laura stayed in touch and updated on the status of the car, which was done by noon the next day. Pickup was smooth, and Laura pleasantly assisted throughout the whole process. I also wanted to thank David for his assistance and his pleasant demeanor. This dealership is first class and top notch on their service. My car was also washed and spotless when I picked it up. Receptionist could have been a bit more welcoming though. Thank you everyone for the phenomenal experience.

I have never had to fight this hard just to get a dealership to return money it already agreed to…read morerefund. Our problems with Porsche Newport Beach started the night we purchased the vehicle. The transaction ran late, and we were repeatedly told that the staff needed to go home. Instead of giving us adequate time to review the contract and the optional products being added, we were rushed through the paperwork and signatures. We later discovered an issue with a Windshield Protection plan included in the transaction. The enrollment was never clearly confirmed with us, and the windshield protection treatment was never even physically applied to the vehicle. Yet when we requested a refund, we were told it was "non-cancellable." We still have not received a refund for it. Being charged for an optional protection product that was never applied and then being told it simply cannot be refunded makes no sense to us. Then we tried to cancel other protection products. Some of those cancellation requests were submitted back in May. It is now October, and we still have not received all of our refunds. These are not refunds that are still waiting for approval. The cancellations were processed, refund amounts were confirmed, and we were even told that checks had been mailed. Yet the money still has not reached us. For months, we have had to repeatedly contact the dealership, the finance department, and AutoNation asking the same questions: Where is the refund? Was the check actually issued? Where was it sent? Why has it still not arrived? At this point, it is very difficult to view this as a simple processing delay. First, we were told that a product that was never applied could not be refunded at all. Then, with other products, refunds were approved but we have spent months trying to actually receive the money. From a customer's perspective, it feels like there is always another reason, another delay, or another obstacle between us and getting our money back. What makes this worse is that the entire experience began with us being rushed through the original contract because the staff wanted to leave. Now, months later, we are the ones spending our time dealing with the consequences. This has been one of the worst dealership experiences we have ever had. For a dealership in Newport Beach, the way these issues have been handled has been shockingly unprofessional. If you purchase a vehicle here, do not let anyone rush you through the paperwork. Read every line, question every optional product, and make sure you understand exactly what is being added before you sign. Our experience trying to undo these products and recover our money afterward has been exhausting.

OC Chief Auto - car_dealers - Updated October 2026

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