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    Hi Auto Sales

    3.9 (148 reviews)
    Closed 9:00 am - 6:00 pm

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    Eddie L.

    This is our 3rd car purchased here. They find great older or high mileage cars. Clean them up, fix them up and sell back to the public. When it was time to get my stepson a car, I knew Hi Auto Sales would be where we would go to buy a good quality car that we could rack up more miles on. I've purchased 2 cars and put over 60,000 miles each on them when they both had over 130,000 miles already. Don't be after if of buying a high mileage car from Hi Auto Sales, they can get you financed and back on the road. We will be back for a 4th car in the next year I'm sure.

    I just bought a Lexus from them, car in good condition, affordable price and nice service . Good place for buying used car.

    PROOF THAT THIS VEHICLE IS NO GOOD AND THAT THIS DEALER IS NOT HONEST ,THIS CAR SHOULD NOT BE SOLD
    Jay N.

    Bought 2008 Lexus GS 350 on December of 2022 , BLACK EXTERIOR AND BLACK INTERIOR TO BE EXACT VIN: JTHBE96SX80030463 , the deal was smooth they seem like honest people paid CASH THROUGH MY FEDERAL credit union $13,900 later to find out a few days later that check engine light came on , in my head I was like no big deal , took the car to a near by Lexus dealer just to find out that yes that car is shit , the previous owner or hi auto sales overheated car to much to the point where gaskets are bad cylinder 4 misfire coolant leaking in to engine , Lexus recommended a new engine assembly, when I bought the car hi auto sales , told me oh we just replaced the radiator and oil. Which it was done as you can see in the car fax , but that was all a Mickey Mouse temporary repair, sooner or later the check engine was going to come back on . So I return the car I told them the situation, hi auto sales took the car next door to inspected the car by there mechanic he did run the car ob2 scanner yes the code came back up I believe in his machine it was marking bad coolant sensor , they told me they will fix that but I didn't buy it I clearly told both don and his mechanic Lexus clearly stated this car needs a new engine assembly. After minutes of going back and forth they did not want to replace the engine with a used or new on instead they wanted to fix the car with a new coolant sensor , when clearly I showed them the diagnostic sheet of paper from Lexus stating the engine was bad After all I just decided to return the car , and I stopped the check from being cashed by my credit union luckily they hadn't cashed it yet that was a big relief or else I would been fucked and stuck with a lemon car! I've waited 3-4 weeks to see if they put the vehicle back in the market and today 1/9/23 I see they put the vehicle back on there site sneaky snakes!!! And did not even bother mentioning on there site was wrong with the vehicle BTW I PURCHASED THOSE WINDOWS TINTS cost me $500.00 I though you guys where going to removed them lies I hope who ever buys this vehicle inspects this car real GOOD ! Make sure it has a new or used engine assembly I attached a picture and diagnostic report on this review that this review is LEGIT and proof that this car is no good!!!!

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    2 years ago

    Nice people. Not pushy, good price on the car. Happy with the deal we made. Would buy from them again.

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    2 years ago

    Great service, bought my first ever car there. The owners were kind enough to guide me step by step.

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    4 years ago

    Bought my lexus gx here very happy buy the warranty highly recommended!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Don H.

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    Don H.

    whatever you say that make yourself happy. I am happy for you as well.

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    Page 1 of 4

    Ask the Community - Hi Auto Sales

    Review Highlights - Hi Auto Sales

    Don greeted us warmly, gave us plenty of space and time to browse the inventory, and never made us feel pressured.

    Mentioned in 34 reviews

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    Garden Grove Kia

    Garden Grove Kia

    (1.2k reviews)

    I recently purchased a Kia EV9 from Kia Garden Grove, and while there were some disappointing…read moreissues with the vehicle itself, the service and staff have been outstanding. After taking delivery, we discovered that the AC was not working, there was a significant dent in the fender that had been missed, and the vehicle was not as clean as I would have expected. Needless to say, that was frustrating and took away from the excitement of getting the car. That said, Kia Garden Grove has gone above and beyond to make things right. They provided a loaner vehicle, arranged to have the dent repaired, fixed the AC issue, and even delivered the EV9 back to me while picking up the loaner on the return trip. The staff has been professional, responsive, and genuinely helpful throughout the process. I am still bummed about the initial condition of the EV9, but I really appreciate how they handled the situation and stood behind the customer experience. Overall, amazing service and a great team. I would just hope the vehicle inspection and delivery prep process improves so future customers don't run into the same issues.

    ## Review for Kia of Garden Grove **Rating: **…read moreI strongly advise anyone looking for a vehicle to steer clear of Kia of Garden Grove. They are the textbook definition of "bait and switch" and "predatory dealer markups." I went in to look at a used **2024 Kia Sorento** listed online for **$27,696**. While the initial sales associate was pleasant, the experience soured the moment we sat down to talk numbers. Despite telling them upfront that I would pay the sticker price plus standard taxes and DMV fees--and absolutely no dealer add-ons--the finance manager presented an "out-the-door" price of **over $40,000**. They attempted to tack on nearly **$10,000 in markups and useless add-ons**. When I challenged this, the manager's "best offer" was to remove most items except for a **$1,500 LoJack fee**. This car already comes equipped with onboard tracking services; charging $1,500 for a redundant system is a blatant cash grab. When I refused to pay for something I didn't want or need, the manager became incredibly rude. I ended up walking out, and he continued to make unprofessional comments as I left the building. It is a complete waste of time to negotiate with people who don't respect your boundaries or your intelligence. If you want a transparent buying experience without the "market adjustment" games, take your business elsewhere--places like Carmax prove you don't have to deal with these ridiculous tactics. **Avoid this dealership at all costs.**

    Toyota Place - Over torqued oil filter

    Toyota Place

    (1.2k reviews)

    Today was going to be the last time I ever came to this dealership for service--because of how bad…read morethe experience was when Randy Doan was not here. Ironically, the only reason I ever got to meet Randy was because of that terrible service experience. I left a review, and Randy personally reached out to me. That call completely changed my perception of this service department. Randy Doan is an exceptional asset to this dealership, and he is the only reason I drive nearly 40 miles to have my car serviced here when there are at least four or five Toyota dealerships much closer to me. Unlike another manager I dealt with during Randy's absence, Andy actually listens. He does not dismiss concerns, minimize issues, or deflect responsibility--he addresses problems head-on and follows through. The other manager Andy was, quite frankly, absolutely useless. When I heard Randy was back from his leave today, I was genuinely elated. While he was out, I needed basic information from the service manager for an insurance claim after another car hit me. What should have been a simple request turned into an exhausting, frustrating ordeal--it was like pulling teeth. Randy's professionalism, responsiveness, and accountability stand in stark contrast to how poorly the service department was managed without him. I truly hope this dealership understands what a gem he is, because I am certain I am not the only customer who continues servicing their vehicle here solely because of him. If Randy had not returned, I would never come back. The only reason this dealership receives five stars from me is because of Randy Doan., WITHOUT RANDY HERE ZERO STAR IS TOO MANY FOR THE SERVICE DEPARTMENT'S MANAGEMENT. I sincerely hope leadership recognizes his value--and also understands just how awful service management was in his absence.

    3 stars Short story version: Got my 2026 RAV4 and am happy with it…read more Long story version** (includes some issues I feel I should mention): Purchased from Toyota Place primarily because they had one still available to prepurchase, (& hesitantly due the lack of stellar reviews on here) Worked with one of the internet sales rep, Mark. He was available when I arrived, not pushy and easy to talk to... the negotiating was primarily done with the sales manager though. So it was kind of working with multiple people. There were definitely good and bad overall experiences here. 1st flag was the dealership add ons. It was $$$. Of course you can negotiate some down, but BE PREPARED. It's something that's normal around here but outrageous at the same time. 2nd flag: Over the period of my initial visit then picking up the car out the door-- my credit was run THREE times! 2x during the deposit/initial loan application which Jip (finance) discussed. But, Then again when I picked up the car. The last time, I couldn't believe it. 3rd flag: Got a rejection of loan letter mailed to me due to incomplete information. No heads up. And trying to get help over the phone was frustrating. It ended up just being the vin# BUT had to go through hoops to try and get help over the phone. It was like if they weren't your original contacts, you weren't getting help. (I think you know you are. Mr P) 4th thing. When my car finally arrived, it was missing a couple accessories I originally signed off for. I was missing the crossbars (and mud-flaps which I didn't even think to look for). I felt like something was off. No one wanted to bring up the original listing or sales info to double check. They just said it doesn't exist anymore. Mark did make sure I got my missing bars.. but not from verifying more like "if you believe you were suppose to get them ". And Jip even mentioned the sticker price was close to $1k off. So they wrote a receipt for a $750 roof rack. Keep in mind roof racks are more expensive than crossbars so I thought maybe they are making up the difference in value. Naaah I got crossbars. $750 crossbars apparently (which doesn't exist). Although it's what I initially thought I was getting...The way they wrote up $750 of value on a $350 part didn't settle well with me. At the end of the day I got my car, with the original accessory I signed for (minus mudflaps). But buyer beware. Keep track of your original order especially if you're prepurchasing. I'll give a benefit of a doubt they aren't tracking everything to the T but either this is a huge Quality Assurance issue or someone is trying to take some revenue by leaving accessories off. Again. I love my car so far. And the purchasing was otherwise somewhat ok.

    Oc Autohaus

    Oc Autohaus

    (274 reviews)

    Six Stars Auto Dealership and Services…read more We bought a Porsche Panamera Turbo Executive here. The Owner, Vincent, and his staff provided first class services. The entire purchasing process was very professional,plesant, quick, and smooth. highly recommended. will buy again. Thanks Mr. Vincent Ho and his Team.

    Sam and Bassam helped us get an amazing deal on my 2018 toyota tacoma trd pro and made sure I left…read morewith it fully detailed! He offered amazing service and made the entire experience a breeze. If you want to feel good about buying your vehicle Sam and his team at OC AUTOHAUS are the guyS to go too! When I called the dealership and spoke to Sam about a truck that I was interested in and came in a few hours later, he greeted me with kindness and immediately made me feel like he wasn't just trying to make another sale. He asked us questions about myself on the test drive and it felt like I was talking to a genuine friend and not a salesman. He was patient, understanding, and helpful through the whole process of what my end goal was and was very transparent about the whole process/vehicle and again didn't make me feel pressured or like i was just somebody he was trying to get a sale out of and get in and get out and it made me want to sign the papers even more. The main point that sold me was the honesty and transparency of the vehicle. He has told me what maintenancewas done n wasnt done.. other dealership would just say what a customer would wanna hear n lies about how good the car was but they had told me the background n history of the car. It meant so much to me and his words were very heartfelt and genuine. Everything else went extremely smooth and I will recommend him to everyone from now on who is looking to buy a vehicle. I am extremely grateful for all that he did, thank you Sam n team autohaus

    Hi Auto Sales - car_dealers - Updated May 2026

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