I gave an extra star because thinking about it now it's funny. So my boyfriend needs a new car and is looking for a Subaru WRX STI and they have some. We test drove the 2008 and in the middle of an intersection the battery died. So there we are blocking traffic. The salesman (who's name I forgot) looked horrified. He knew he lost the sale. So I steered and they pushed it out of the middle of the intersection. We wait for someone to jump the car and we go back to the dealership, they did have an 09 STI but as soon as you opened the door it smelled like cigarettes. So we left. read more

American Auto - here we are after pushing the car out of the intersection. The guy in the way back is the salesman - Car Dealers Near Me - Fullerton, California

Buyer beware !!! I purchased a 2005 Lexus ES330 with a 164,000 k on December 27, 2016 when I arrived on the lot . I told the salesman I was looking for a reliable car for my daughter in the $5000 range. They had 5 Lexus cars on the lot two of them in my price range but the salesman told me the best one on the lot was the 05 with a price of $7500.00. After a quick test drive around the block We settled on $6990.00 cash price plus tax and license came to $8000.00 OTD. I was happy with the price even though that was on the higher end of the blue book value. After signing the paperwork the car wouldn't start. Salesman stated it was due to the unusual low temps were causing battery issues with all their vehicles. next the car remote didn't work, assumed it was the battery. Salesman assured me vehicle came. With 3000 mile warranty so I took possession of the car unknowing the car was about to take possession of me ! Got home and noticed both vehicle. Keys were broken,one was crazy glued and the other duck taped, the read drivers side window didn't roll down and noticed vibration from font end when driving on the freeway. The next day I took the car to an independent Mechanic he stated he didn't see anything major but the tires needed to be replaced and that was probably why it was vibrating on the freeway. I phoned American Auto and informed him of the issues. He gave me the name. Of. The shops mechanic to look at the windows 2 days later the vehicle battery died and needed to be replaced. 10 days later the check engine light comes on and the vehicle starts to jerk at the stop light. I phone American motors and the Sales Manager says, you bought a used car you need to take care of it properly to maintain it and goes on to tell me used cars have problems, deal with it. Now I'm thinking I can use my handy dandy warranty. I take the vehicle to a certified Lexus mechanic and find out the lower. Control arms are broken, along with a motor mount, tranny fluid was dark brown, almost black and needed a flush, after taking the door panels off discovered all four door actuators were also broken. I phoned the warranty company and they stated your vehicle is only covered for the engine, tranny, fuel system and drive train. Sooooo you guessed it ! None of those items are covered. $2500.00 in repairs, now keep in mind dealer would have. Charged $3700.00 So 19 days from purchase and I'm in $ 10,500 with a private party blue book value of $ 6500.00, so I'm upside down $4000.00 You're probably thinking....not so bad. Wrong!!!!, I searched online and found at least 7 similar vehicles in mint condition at major dealerships with less mileage in the $8000.00 range From what I saw on the American Motors lot, I purchased one of the best looking cars they had that day. I can only imagine what problems most of the other vehicles must have...smh these seem to be auction cars, with no service history, poor quality. I wish I'd read the yelp reviews from previous buyers before I made my purchase. Please learn from my mistake purchase from a major lot that will have quality, reconditioned turn key cars or take a chance and purchase private party. No more Sanford and Son lots for me!!! read more

American Auto - Car Dealers Near Me - Fullerton, California

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Awful. Dishonest. SUV advertised as $2K lower than everyone else. I looked at the advertised SUV and I can even see it a repainted hood. Bondo on the panels too! I am not a car person, mechanic nor a body guy - but I can tell when a car has been repainted or bondoed..... Salesguy never even acknowledged the condition - just kept saying they are well inspected. Yeah - inspected by looking at it during an auction and paying next to nothing. Definitely a Buyer Beware - bring your own mechanic, safety inspector and attorney at this joint! read more

I got 2008 jeep Sahara Unlimited from them. Great service, great atmosphere and a personal touch. I love my new jeep, the condition it's in, the upstages and the price. Well done guys !!! Mike, 2008 (metallic olive) Sahara. read more

American Auto - Car Dealers Near Me - Fullerton, California

I bought a Cadillac CTS there 1year ago . And it was the cleanest CTS for sale (used). The breaks are still great.(they must've been new) It had low miles. The guy was friendly and the finance manager is a realllyy good guy. We connected very well! The problem we had was between me and the car salesman. All promises were kept due to the integrity of the business.. But not the salesman.. Well in happy to report that last Time I went back there, that sales man was FIRED! Good stuff. On the day we bought the car, we found another CTS that had a few things better on it than this one (a Wing in the back, other modifications, etc) and so they old us they'd get it done for us if we purchase the car.. And it took some time, but we got them all done, free of charge; DELIVERED AS PROMISED! I understand the bad reviews but would also like to say: don't be blind. More people will spend the time to Vent their anger than spend their time writing a happy ending story. I would come back for another quality car read more

Shady shady shady. Went to this location a couple of times to look at a car. Was in on a Sunday and had a quote of $19995. When I come back on Monday and ask what the best deal was I get the let me talk to my manager run around, followed by the today only specially of $21,995. Funny I have the Auto Trader add showing the $19,995 and as I sit in their waiting room their website changes to $21,995 yet Auto Trader lists $19,995. BTW AutoTrader then changed on Tuesday..... I walk cause I don't like get played. Stear clear yelpers!!! read more

Came here looking for an 06-07 STi. This dealership had a few. They weren't pushy but they weren't backing off completely and assuming I was some kid who wanted to drive cool cars like at California Motors Direct. (See my review) They gave me plenty of time to inspect every inch of the vehicle without any hassle. As for price negotiating he knew I had a pre approved loan from WF in progress so he didnt give me the BS that he could offer way better deals and he's friends with the manager, blah blah. When it came to the test drive the guy was nice enough to let me and my friend take it on our own. I didn't take him seriously at first but he insisted so he gave me a route to drive and not get in trouble. (Might I add I look like a high school kid so the fact that he trusted me made me feel great.) I wanted to get the car even checked out so he allowed me to drive it with one of the workers to my friends shop 10 miles away. Turns out the car had a couple problems and I didn't buy it because of that. Like all of these "shady" looking dealers, know your stuff and be on guard. This was one of the better used car lots I've been to. This place does have a high rating from BBB so that's a plus. Even though I didn't get my new car from them, they provided great service! read more

Bought a bmw 750li ... The warrenty of the car sucked .. I called to let them know my transmission slipped the finance manager told me maybe I'm not driving right Looked up the car online and the car had recalls that were not done by the dealer. When I called the BMW the car was still under the owners name. While driving my car the car stopped on me and had to get towed it indicated something wrong with the transmission. Estimated cost to fix it can be anywhere from 500 and above without labor ... Still waiting for the estimate .... DO NOT BUY!!!! read more

As a female first-time buyer (looking to finance my first car purchase) I was very apprehensive about a used car dealership but I could not have had a better car buying experience. Everyone at American Auto treated me like a valued customer throughout the process. Regardless of the dealer, it's important to be an informed buyer if you're going to have a good experience. The things that helped me to have a good experience: 1. I did my research about the car I was purchasing. I knew what features were standard, what came premium and what kind of issues the car is known for. Based on internet research, I knew that American Auto had the best price on the car I wanted within a 200 mile radius. 2. I knew my budget and my credit score/what kind of interest rate I should expect. American Auto got me an excellent rate and I know that because I did my homework--I called my bank for pre-approval so I knew what kind of interest rate to expect when I got to the dealer. I had worked through the numbers with other dealers and walked away--American Auto gave me a rate I couldn't refuse. As for the customer service, I noticed that the A/C wasn't working properly after I already took the car off the lot. I called the next day and they told me to bring it back in. They fixed it for me on a deal that was AS-IS. They didn't have to do that but it showed me that they are honest guys--they advertised the car as having A/C so when they learned it wasn't working, they fixed it at their cost SAME DAY and gave me a loaner car so I could go to work. Would definitely recommend them and intend to do business with them again. read more

DO NOT BUY A CAR FROM THIS DEALERSHIP! - OKAY THE MAIN REASON I'M POSTING - Purchased the end of February 2015.. $5200 Not even a month after owning this car .. I was driving maybe 5 miles an hour down a street and all of sudden my engine crashed it slowed down to nothing I immediately started crying... the engine turned back on and ran fine once placed in park.. I found this to be extremely odd and my original mechanic didnt catch it either. I had my oil changed ... transmission everything but my check engine light kept coming on. sure enough this happened once more in March and then didnt happen until today. July 23rd Here I am driving on the freeway during my first week of my new job.. which requires me also to run errands for the company.. my car not only breaks down once but twice.. I had to have my car towed to the auto shop in irvine.. to my surprise they told me my car was tampered with by the people who sold me the car.. rats had gotten to the wiring system to the engine.. instead of fixing it properly they did something the auto shop has never even seen before. they were honestly shocked the car even ran at all with the job they did on it. its going to cost me $1300 effing dollars for a new Honda Engine Wiring harness to be replaced. SO THANK YOU SO MUCH FOR RIPPING ME OFF AND SELLING ME A MESSED UP CAR I purchase a 2003 gold honda accord... Upon wanting to test drive it the battery was dead... completely. he had to jump it just to start it.. then as we were driving we heard a bang which was the engine hitting the roof because of a broken car mount on the engine.. said it was an easy fix and cheap if I went through his "buddy" thats all that SEEMED to be wrong with this car.. as soon as I parked at home.. the mirror... just fell off.. like it had been glued on with elmers glue. then I noticed a huge chunk out of the glass and when I opened my compartment in the center the original mirror was in there it was filthy and had some marks on it but came right off.. if this dealership actually cleaned their cars before selling them which mine was disgusting. then they would know they didnt need to take a crow bar or whatever they did to remove the original mirror.. I still cant fix it... read more

Over the years I have had many cars. I've purchased from private parties, new dealers and used dealers. I've had good and bad experiences with all three. Rarely have I had good luck with used dealers. This time however, was very good. I purchased a Jeep Grand Cherokee Limited. The price was very reasonable, the transaction was handled well and Alan, the sales person, was very polite and accommodating. About a month after I purchased the vehicle I found that at some point someone had worked on the vehicle and forgot to reinstall a mounting bracket that's supposed to be behind the front bumper. When I notified the manager, Mark, he said to bring it in and they would take care of it, which they did at no charge to me. One thing I would tell anyone looking for a used vehicle and especially those that gave poor reviews here is to remember that it's impossible for the dealer to know everything about any given vehicle. A good dealer will try to carry only vehicles in really good condition that have been thoroughly vetted and if problems do arise, give immediate assistance to the customer to rectify the issue. Customers should also know that they share the responsibility of letting the dealer know if they detect an issue with the car, whether it's before or after they purchase the car so that the dealer has the opportunity to handle it. I believe American Auto does their level best to provide only quality vehicles and to make sure they are in top running condition when sold. I would definitely go back in the future and recommend them to others. read more

Great dealership love the level of integrity these guys have Mark is awesome and I would definitely recommend American auto. We had some issues with a car we bought and he did everything to make it right by buying the car back and paying off the loan to make it like it never happened especially because no one was at fault. Thanks a lot guys !!! read more

My younger sister was looking for a mini cooper for a solid month with little success, when she asked for my help. I asked a trusted business associate if he knew any good dealers when he told me to go to American Auto in Fullerton. We first went on their web site and they have 3 different ones! I went on Yelp to see the reviews and i was hesitant because some were great and others not that great. Anyhoot, I decided to visit with my little sis, and found the perfect one. We test drove it and she loved it. I asked them if we could take it to my mechanic and they said "No Problem" and so we did. The AAA mechanic said it was in great overall conditions mechanically. We decided to get Pre Approved from her credit union @ 5.99%. When we showed up with the approval in hand and we agreed on the price. They said that there's a strong possibility that they could beat the credit unions rate. If they could'nt, we would got through the credit union. This is where they shined! : The finance manager got my little sister 3.99%!!! Her payment drop $50 a month! Awesome!! I feel they are honest and really meet our needs in every single way. If i could say one thing on the negative side ...is that we spent an hour and a half waiting for the finance office to prepare the loan documents, in their defense, they had 3 customers in front of us, looks like they sell lots of cars. We had a great experience and would recommend to family. read more

American Auto has been one of the best used auto dealerships I have been too. I went on a Friday mid day. Tim approached me. He was really friendly and was not pushy. I told him my credit sucks, but I have a good co-signer. I came back on Saturday night with my co-signer and friends to see the car. He wasn't pushy at all again and helped with all questions. The finance manager Mark was awesome! Numbers were a lil higher in the beginning due to issues we had on credit. They helped us out get the car we wanted. 2005 Corvette C6. Badass clean car. Thanks guys. I appreciate it. Juan read more

I came to this dealer knowing exactly what I wanted and they took great care of me. Not only was the listed price good to begin with, the total amount I ended up driving off with was great. Any questions I had where either answered or found out. And I was always given another option if something didn't work for me. I got a great deal on a great car and was given great service. Alan and Mark were attentive and helpful throughout the process and because I went in having done my research and knowing what I wanted, I was in and out in less than 3 hours. All in all, an excellent car buying experience. read more

Alright guys I bought my 2007 chevy silverado a year ago.. yes a year ago I waited so I could give a good honest review I have had no problems at all with my truck and has panned out to be a great buy for me. I picked it because it came already slammed on 26 inch wheels and had a custom stereo system already in it. My truck has been very reliable to me I see there are some people that was not happy with there purchases but this is the thing when you buy a used car your taking a risk theres usually a reason the previous owner got rid of it...Well all I can say from my experience with American auto is the sales man was very professional on point and answered all of my questions to the best of his knowledge and it worked out for me so I myself wouldnt hesitate to buy from these guys again. read more

Thank You! American Auto for your Great Service, Adam and Mark are very friendly and professional they go the extra mile to check every detail in the car to make me happy. Thank You for everything I love my Mercedes . read more

American Auto - Thank You American Auto for your Great Service I was there one hour and came out with my new car, I love it . - Car Dealers Near Me - Fullerton, California

Bought a 350Z from here. The car is really nice and runs great. Couldn't really negotiate the car to a lower price, but hey, businesses have to make a profit. The sales man Sam was very nice and offered psychotherapy in the process in financing. lol. I've went through 3 different dealers and this one by far has the best quality in their cars. Other dealers I went to had crappy fix ups and damaged transmissions in their cars. I was overall satisfied with the experience. read more

Good car dealership, they worked with what I had and made a great deal happen appreciate the service and will eventually purchase more cars from American Auto read more

American Auto - Car Dealers Near Me - Fullerton, California

Great dealership! I live about 2 hours away, and called to tell them the car I was coming down to see. When I got there, the car was in the front ready for me. The guys there were so welcoming, and there was no stress at all. I ended up buying the car, the transaction went smooth, and fast! I recommend them 100%!! Would buy from them again. Also, all the cars in the lot were high end cars all in immaculate condition. read more

After a long drawn out search for a good used vehicle, my search lead me here. I can say that I am truly thankful for the direction I have been taken in. I have been looking for a truck for some time now and had a few criteria that had to be met. That, and my ease of walking away from a deal due to a sense of turmoil has kept me in the market longer than normal. When I went to American Auto, I felt little pressure to buy, and had a tremendously easy feeling. The selection of vehicles is spectacular and the quality is of a high caliber. When asked questions the salesmen, and finance staff are straight forward and bend over backwards to accommodate ones needs. I endorse American Auto as a buyer and can truly see myself doing business with them in the future. read more

I HATE giving bad reviews. I never want to be that person who gets cold food or snotty service and go tell the world about it. It happens. But what doesn't happen often is when I get blindsided by a horrible level of customer service, that is so jaw dropping ridiculous, that I have to write about it. This story could have been so good too. That's what I hate about it. One person, one sentence, one follow through and this could have been a raving review. But instead, I have to warn everyone about the bait and switch strategies used by American Auto in Fullerton California. Ugh. I saw a vehicle on their website that I liked. The price was right and the car looked nice. I spent a couple hours with the salesperson Daniel and we worked out the numbers. I made an offer (low, but reasonable). He showed me why they couldn't do it and why the numbers didn't make sense. Then he countered, with an also reasonable offer, a bit on my high side. I asked him to split the difference of the two offers and he said he'd have to ask his boss. So I waited in the office while he went to ask about the numbers. He came back and said they could do it, but that the owner wasn't thrilled about it. He's a car salesman...that's what he's supposed to say to make me feel I'm getting the better end of the deal. I asked if I could take the car home as I thought about it overnight. He said yes, but that they need $5k cash deposit. I laughed and said I'd think about it overnight without the car :) I said I'd be in the next day to get the car. On my way home I called and asked Daniel if they could throw in something extra to help me feel like I won the negotiation. He said he would call me back in 20 minutes. He never called. That evening, I talked to the gf, called and got my insurance quote lined up, organized all my paperwork for my trade in, emptied my car to trade in. The next morning I went to the bank to withdraw the cash. I called three times that day between 10am and 3pm to make sure all was good and to see when I could come in (I live an hour and a half and didn't want any surprises or a long wait) When I finally spoke to Daniel he said that his boss boss said he shouldn't have offered me as good a deal as he did and Daniel said he felt embarassed to call me back and tell me. Kind of silly right? Just call and say you screwed up if nothing else. Don't avoid my calls. So I asked, "what does that mean?" Daniel said that they couldn't sell me the car at the offer price. I was stunned and said, "Can you do that?" He said it appears so. After the call I started thinking, and I wrote the boss boss an email. The letter explained the story and I said "I know you might not make much money on this deal, but I was offered a price and I would really like you to honor your offer." No response. Crickets. There were two people working on the offer, so I'm not sure why someone else then decided the two of them made too low an offer, but those things happen. I run a business too and I've made mistakes. A lot. But if I make a mistake I don't make the customer suffer. I eat the cost of my mistake, as any business owner with integrity would do. It was a good deal, but it wasn't a crazy good deal. It wasn't my fault I was offered what I was offered and I figure it would suck to let the car go if indeed they don't make money on it. But I was offered the price on it, and principle says they need to honor it. So I wasted most of a day, was made an offer, then after I did all the leg work, someone told me I couldn't have it. The apology was non existent, the follow up was non existent, and all in all left me with a very bad taste in my mouth. I found other reviews online about American Auto and they were all bad, but in all reviews someone from American Auto commented on their review pointing out why it was the customer's fault. Which I assume they'll do to this review as well. Why not just take care of the customer in the first place instead of having to go back and clean up your messes? Interestingly, I noticed the two rave reviews on here mention a salesperson by name, and just happen to be the only review that user has posted. My guess is the salespeople of American Auto added one review on Yelp. Oh well, hopefully I saved just one person from making the same mistake I did. I just hate bad customer service. If you see a car on American Auto's website that you like, don't get too attached to it, that's all I've gotta say. read more

SUPER lack of integrity, plain and simple. We responded to an ad offering a particular car for $14,999. We looked at the car on a Tuesday afternoon and returned the following day to buy it. Once they knew we were interested, the price suddenly went up $1,000 and it wasn't negotiable. Read the other reviews. This is a consistent business practice at American Auto. If they lack integrity in this way, how much integrity will you find in the rest of their business? They say "every car is inspected and if they need anything, like brakes, it's done before the car ever hits the lot." Can you REALLY believe that, based on their pricing actions? Like I said, read the other reviews. When you get to American Auto, notice that there is not one car on the whole lot that has a price on it, and most don't even have mileage numbers on the side stickers. Hmmm... The sales manager can (and does) instantly bring up on his computer screen the small-print advertising disclaimer he says makes their pricing actions legal. I'm sorry, but this brings up an image of someone explaining to a woman that what just happened to her wasn't "legally" date rape. Please, please take the consistency of the negative reviews here seriously, A vehicle is a huge investment and buying from a dealer of questionable integrity can really hurt you. Google "American Auto Fullerton reviews" - you'll see the negative reviews about American Auto are also reflected elsewhere. And, no, we didn't buy a car from them, nor will we ever. read more

Do Not buy a car from this sled lot. They refused to fill up my gas when I bought my car, left me with used tires, and this is just the tip of the iceberg of issues with my car after I left the lot. I bet they are happy those issues did not arise during my test drive. This was a learning experience for me, that I will make sure I buy cars from a more reputable shop. read more

Omg they have the most horrible customer service EVER.... just like Curtis said. I found a nice car on craigslist for a decent price that I wanted to go see and test drive. First, the manager says he went to the same school as me and insults me by saying it's a piece of cake to get into if you have money (wtf). Then, he is not able to focus on me for more than 30 seconds because their whole company is crazily disorganized and people and coming to him asking him questions every 10 seconds. Third, he tells me to wait while he gets someone to test drive with me so I wait for 10 minutes (i am already running late). Then after I tell him i'm in a hurry, he gets this totally RANDOM LADY to test drive with me.. she gets in the car and I ask how to turn on the engine, and she doesn't speak English and she of course doesn't know. I ask her what the "S" means in Mini Cooper S and she like, "What? I don't know." omg.. So being a customer who needs to buy a car within the week, I want to speak to someone who knows a lil something about the car.. So i practically beg a sales guy to test drive with me because I need to know a lil about the car. He gets in and is very rude and VERY aloof. Like, I had to ask him 5 times if the car gets bumpy on the freeway and he's like so completely out of it, checking his phone or whatnot. God..... Finally he answers like, "no, it's not." That's all i get? God, what crappy service are you kidding me? And I ask him a bunch of other questions like about the acceleration and things and he CANNOT answer them.... omgomg i really cannot stand this dealership. The sales guy was an idiot and i think whoever is the manager/owner (Alan?) is really bad at business and hires total jokes. I'm sorry to complain, but it wasn't just one thing. It was like thing after thing after thing until the point that it just got ridiculous... It's sad because they have nice cars for seemingly good prices, but their customer service department gets negative 5,000 stars from me... God i was in complete shock as I left their dealership. If you go here, expect the worst service in the world, expect everything to be hectic/disorganized and expect to wait a lot for whatever you need. read more

Over all we were fairly happy with the sales experience. Until the deal was completely done... Salesman handed us a (one) key and keyless entry system. I asked about a second key, and was told they only had one. The manager yelled from a crossed the room that he could help. They could sell us a new key for $75 which is a great deal compared to the $200- $300 in the retail market. We agreed and the salesman took the "new" key with the pretense of Programming it. He hit the lock button a few times and declared it programmed and handed me the key. The sleazy used car salesman handed me the second key to the car that was magically an exact match to the original. We drove home wondering what else they would boldly lie about. Love our new-to-us car and will never buy from this place again... Thanks for making everything right.we love the car and will be back to buy another soon! read more

My husband and I chose this dealership not only for their selection but because of the outstanding customer service I received from Alan when he replied to our inquiry. He took his time to show us the many cars we test drove. We went in with the intention to buy one car and came out with two!! Alan and Mark (Finance Manager) went above and beyond to get both cars financed and within our budget. MIRACLE WORKERS!!!! The cars we looked at were priced fairly. One of the cars we purchased did have two recalls (which were noted in the Carfax) but I took it to our local Nissan dealership to be taken care of (free of charge, of course!). A trusted acquaintance at Nissan confirmed the car was in excellent condition and that we got an outstanding deal. I am already recommending American Auto to friends and family!!! read more

Great service from Allen. Didn't have the best credit, but he found a way to make a deal that worked for both sides. I would highly recommend this place to anyone. Great selection of cars as well. Make sure to ask for Allen. read more

Well. Now that all is said and done. I had to swallow the 19k I paid for the car/extended warranty. It took a good 4 and a half months to get my car back with a running transmission. A week later I traded it in. Which was a complete joke. Even with an invoice stating i had JUST put a brand new 10k transmission in the car a week prior, nobody would give me more than 5k for it. I'll never forgive myself for not researching these people. Don't make my same mistake. They are CROOKS. read more

American auto is hands down the best dealership in town. They have everything on their lot including an honest and friendly staff to help get you into your dream car. Not like most lots that hound and pressure you into a car that's not for you. The manager is also very friendly and willing to go the extra mile for the customers. My husband has been shopping around for months for his dream car and American auto got him into it at a great price in under an hour and a half. These guys are definitely the best in the business. Will be going to them when I'm ready to jump into my dream car. read more

They are a fair dealer just take a trusted mechanic with you and you will be fine. Do that with any used car dealer not just them. And dont fully believe carmax. Because if an accident doesn't get reported it wont show on carmax read more

I just bought a 2001 porsche boxster at american auto . The overall experience was outstanding, The service was just first class all the way. Daniel the sales person was very professional and helpful. He knew what I was looking for and he helped me out. He listened to my needs and got the job done. Also Mark the finance manager was great also, made the deal happen. I would recommend these guys for your next car....I love my porsche, its the cleanest out there...and these guys care about your needs with great quality cars and customerservice. this is a real review and I have the porsche to prove it. I felt special and cared for at american auto read more

I bought an 2004 Mazda RX-8 1 month ago and I had issues with it the minute I got home. They won't budge on the price and are very rude. I only purchased it because their mechanic did an evaluation and said it was mechanically sound and here I am $1500 later in repairs. read more

Good service price was a little high for a 2004 svt cobra asking 29k but didnt want to lower there loss but service is good just a bit pricey!!! read more

I bought a 2009 Infiniti Coupe yesterday and could not be happier! I looked for this car for a long time and finally found exactly what I wanted. Allen, my sales rep, was great. No BS. I got a great deal and had great service. I highly recommend American Auto. Allen was very nice, honest, and professional. read more

I will never buy a car from here! Came in and wasnt even approched for like 10mins. I been looking to buy a corvette or cayman. This place so happen to have both next to each other. Both had great prices but a little bit more than i woukd have liked as far as mileage. When the guy finally figures he should come out and help, i asked him can i test drive the cayman. Had a friend with a corvette so i know how they drive. He said no because it was a little wet out. Lamest excuse i ever here. I drove there while it was wet out. When i went to walk away he then stopped me to see if i will run my credit. At that point he will let me test drive it. I said no thanks and even gave him a second chance to give me a call. Gave all my info and was never called. Should thank him in the long run. Bought a 4k tv and new sound system and saved a ton of money. read more

This dealer is dishonest, plain and simple. I bought a car from them and the next day when I had it checked out by my mechanic discovered it needed $1500 of repairs, including CV boots which were torn and leaking, something that is very apparent and should have been disclosed to me. Instead, they said "there is nothing wrong with the car" but their guarantee only covered engine and transmission. Thus the repairs it needed were not covered. I would never deal with these people again. Buyer beware! read more

After 2 months of car searching, I had finally found the car i wanted (Mazda RX8) Drove down their a few nights ago to look at the car. The dealer let me inspect the car inch by inch with no rush at all. The test drive was unrushed and casual. As a first time buyer, I was scared of the financing costs/ or if I was going to get financed at all. Turns out the dealership worked an amazing deal with the banks and were able to sell me the car with no kinks, hiccups or nonsense. They have excellent, professional, and unrushed service! I recommend this dealership to anyone who is a first time buyer. Be mindful to have a cosigner ready if need be. I am very thankful of their time and effort put in to allow me to finance my first vehicle. Allen, you are the best! read more

Good car dealer here than South Bay area. Good price and service!!! And thank you for help get whats car i want. Sales guys Allen and his boss help me a lot. :) Check there web see whats they have!!! read more

Went to the dealership and checked out/tested out a G35 coupe stick shift..allen told us he will get us a discount and just needs to talk to the manager. He said he would call me the next day. A good 3-4 days go by and I call and ask whats going on, he tells me hes already on his way home and will call me tomorrow. No call again! My family was there with me when we went to the dealership and i told them what was going on so my sister and my mom tried calling and they yanked their chains too! Allen & i believe another guy named Tim. A week later Allen finally calls back and he tells me $17.9 or something crazy like that and he told me to my face that he will get me a price lower than 15.9(advertised price) So if you are looking to pay like $3k more on a car worth $14k go for it. They will charge you for their warranty as well and will NOT work with you on prices! Worst experience I've ever had from a dealership so far and I've gone through 5 cars. read more