honestly I was scared to get a with them since it was my first time but they helped me out and did it calmly and even had fun with me they're good and you can trust them. read more

This is a very long over due review! I purchased my 2025 Ford Bronco at Fullerton Ford in September. I searched all over the place for this Robin egg blue and they had it there! I was very upfront when I went to see it that I was not going to purchase that night but Christian still took the time to show me the Bronco and we even took a test drive. As I drove home Christian texted me to see if I wanted to maybe come back and purchase but I told him I wasn't ready yet. He was very respectful and didn't keep calling and waited on me. Which I respected very much!! So 2 days later I texted him and purchased my bronco!! Christian is such a nice guy! I would buy a car from him anytime! The girl that did my finance paper work was so sweet and so funny .. she had this great laugh I loved it! The service manager is also a pretty awesome guy!! I could go on and on... This dealership as a whole is just awesome!! I had a great experience here and they are veteran owned which is a Major Plus!! If I ever need another Bronco or maybe in a few years I'll get a Raptor this is where I'll get it from!! Thank you Fullerton Ford!! read more

Fullerton Ford - Auto Repair Near Me - Fullerton, California

Buyer beware. I believe the sales manager's name was Mark -- a heavy-set Latino gentleman who handled the price negotiations. On Friday, February 28, at around 7:00 PM, I went in to purchase a 2025 Ford Bronco Sport that was advertised for $38,060 (see photo). During negotiations, Mark insisted I had to purchase paint protection, LoJack, and several other add-ons totaling nearly $7,000. I declined multiple times, but he claimed the items were already included in the price -- something I later confirmed is not legal to force on a buyer. He refused to move from a price of about $45,000, despite the vehicle being listed around $38,000. I ultimately walked away. After leaving and doing some quick research, I returned to the dealership and informed him that mandatory add-ons are not allowed. At that point, he changed his story, saying the products were already installed on the vehicle, then provided yet another price including LoJack, claiming it was already in the car -- which did not appear to be true. In my opinion, this felt extremely dishonest and misleading, and the entire experience came across as very shady. I would strongly caution anyone considering buying a vehicle here to carefully review pricing and question any forced add-ons. read more

Fullerton Ford - The window sticker did not disclose or include paint protection or a LoJack system. - Auto Repair Near Me - Fullerton, California

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I cannot say enough about this amazing service department! Cameron H. was such a joy to work with. He was so attentive. He took care of me and my car and was so helpful with a loaner vehicle.. He kept me in the loop with what was going on the entire time. The service team went above and beyond to repair my vehicle and with my warranty coverage the exchange was seamless. I will never go to another dealership for service again. Thank you guys for an exemplary job! Raichel S read more

We had an amazing experience at Fullerton Ford! My wife and I just leased a brand new 2025 Ford Bronco Sport Big Bend, and the entire process was smooth, stress-free, and actually enjoyable. The sales staff was friendly, professional, and truly went the extra mile to work with us on the price. There was zero pressure, great communication, and we never felt rushed or talked into anything. They made sure we were comfortable every step of the way and that we drove off feeling excited and confident about our decision. We couldn't be happier with our new Bronco and the deal we received. Highly recommend Fullerton Ford if you want top-notch service and a dealership that genuinely cares about its customers! read more

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Art Bravo, Service Advisor at Fullerton Ford - Exceptional Service!!! We purchased my son's Ford from a non-Ford dealership, and shortly after taking delivery a warning light appeared on the dash stating "Charging System Service Soon." This was especially concerning given that we had just bought the vehicle. From the moment we arrived at Fullerton Ford, Art Bravo was outstanding. He took the time to clearly explain what the technicians would be checking, what the issue might be, and how they would diagnose it. His professionalism, patience, and detailed communication immediately put us at ease. The issue was identified and resolved the same day, and we picked up the car that afternoon. My son is extremely happy, and we are incredibly grateful for Art's thoroughness, understanding, and compassion throughout the entire process. Thank you, Art, for turning a stressful situation into a positive experience. We truly appreciate your exceptional service. read more

Fullerton Ford - Auto Repair Near Me - Fullerton, California

We had a great experience at Fullerton Ford Juan Saldana and Diego Gonzalez were very helpful. The process was quick which was great! read more

Fullerton Ford - Bronco Sport - Auto Repair Near Me - Fullerton, California

I searched far and wide for an f-450 diesel I found a couple but they're mostly out of state. I showed up to Fullerton Ford and everyone was friendly and had salesman greeting me outside the building before I even open the door. I've bought from Villa Ford in the past and Ken grody as well but I haven't felt this hospitality ever from any Ford dealership that I got from Fullerton Ford. Imad Ayyoub what's my salesman and he made everything easy to deal with and upfront. I know for my next purchase whether it be a truck or a car I'll definitely end up hitting Fullerton food beforehand. Side note bob is the goat! He worked with me for swapping out my old tires off my trade it in and putting them on the new truck. read more

Fullerton Ford - F450 hauling a bobcat in the dump trailer - Auto Repair Near Me - Fullerton, California

We had a great experience. From Chris in sales to all the staff there. We were pre-approved b4 going in. They had everything ready for us. Super easy and convenient. Will definitely be coming back again. Thanks to the whole team for helping us out. Chris especially .. thanks for helping us get my wife's new baby :) read more

Fullerton Ford - Wife's new baby - Auto Repair Near Me - Fullerton, California

Very good experience working with everyone here! Felissha was great working to help me get the deal I was shopping for. Nothing changed from when I spoke with them over the phone to when I made it on site. Highly recommend! read more

Fullerton Ford - F-150 Lightning Flash 2025 - Auto Repair Near Me - Fullerton, California

Great customer service after a horrible last chance with Ken Grody. Son of Ken took over business and zero accountability on employee relations and service. A lot of no answered calls and "lies" must be part of their mission statement . read more

Fullerton Ford's Service Department is wonderful - they are the best in OC! We recently returned from a long road trip and had our service light come on. Art Bravo helped us with a complete vehicle inspection and noted we needed a new battery (t had a good run since 2018). He also discovered our rear breaks and rotors needed replacement. I was expecting high dealership repair prices. We did call and check with competitors and Fullerton Ford had the VERY BEST prices. Plus, they will take you to\from the dealership for service. Thank you Art Bravo for exceptional customer service! Until next service:) read more

Juan Saldana did a great job helping us work out a deal for my 2025 Ford Maverick. Also, Tommy from the parts department was awesome, following up with getting spray in bed liner, and rails put on the truck. The sale and service experiences were great! read more

Fullerton Ford - Ford Maverick XLT - Auto Repair Near Me - Fullerton, California

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Over the holiday week, I brought my car to Fullerton Ford after a horrible interaction with Ken Grody Ford's service department. I was intercepted by Art Bravo as soon as I walked in. The entire service department was friendly and multiple people asked if I needed help (great customer service). However, my 5 starts goes to Art Bravo! He was transparent from the get-go and wanted to ensure that I addressed each issue with my vehicle. He was honest about pricing and also explained in detail what might be happening with my Mustang. Great communication and transparency has definitely secured my business moving forward. Thank you Art for your professionalism and commitment to providing excellent service! read more

I rarely leave reviews, but my experience with Fullerton Ford truly deserves to be shared. After purchasing a 2025 Raptor from a dealership in Orange, CA, I discovered a defect that came from the factory. Naturally, I assumed the dealership I bought it from would handle the repair--especially for a brand-new vehicle under warranty. Unfortunately, that wasn't the case. Their service department made it clear they were too busy to take on the repair for weeks, and it became apparent they weren't interested in helping because it wasn't a particularly "lucrative" job. That's when I reached out to Fullerton Ford, and it turned out to be the best decision I could've made. From the very first call, Chris in the service department was outstanding. He listened, explained the process clearly, and most importantly, treated me like a human--not just another ticket number. Chris went above and beyond to get my vehicle taken care of, and he did it with professionalism, honesty, and integrity. He didn't hesitate to help, even though it wasn't a high-dollar service. That kind of character is rare, and it left a lasting impression. Thanks to Chris and the Fullerton Ford team, I'll be bringing all my Ford vehicles here from now on. This review is completely unsolicited--I was just genuinely impressed and wanted to share my experience. Huge thanks to everyone at Fullerton Ford, and especially to Chris in the service department. You've earned a loyal customer. read more

Fullerton Ford - The vehicle I bought and serviced at this dealership - Auto Repair Near Me - Fullerton, California

I just want to start by thanking Juan Aldana for the hospitality from when he seen me walking around the lot just checking out the trucks. Very respectful and excellent customer service skills. Juan made sure to get me to where i was comfortable when it came time to talk numbers. I am pleased to say i will be recommending this dealership to all my buddies and sending them over to Juan. The dealership was very accommodating, i had to transfer funds that day so i was not able to give deposit via debit that same day.... They just ended up taking a check the next day and that same day i was still able to complete all my paperwork. Shout out to all the guys at fullerton ford! thank you!!! read more

Fullerton Ford - 25' f150 - Auto Repair Near Me - Fullerton, California

First off, Christian make the whole process very smooth. We traded our ford flex for a 2025 ford 150 stx. The don't normally leave reviews. But I'll leave one short and to the point. I would recommend anyone to this dealership for a good purchase. read more

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Thank you super salesperson Haley Ashtin~~~!!!!! She is undoubtably the best Ford salesperson in the County of Los Angeles - arguably the West Coast. Haley was able to find the perfect van that I needed and zoomed through the process of locking down the vehicle with absolute precision and care. She really cares about her clients and wants the best outcome for EVERYBODY. If you are looking for a new car - Haley Ashtin is your new bar ~~~~~~~~~ read more

Fullerton Ford - Auto Repair Near Me - Fullerton, California

We had a great experience. Diego was awesome, and Juan Saldana understood I urgency to get out of an electric vehicle. He got us a great deal on a Bronco that I absolutely love driving. Definitely would refer them to all my family and friends. Great customer service. These guys take great pride in their work! read more

The are an awesome dealership no pressure and very honest upfront. I was disappointed I was expecting to be attacked. They are so nice there and you make me feel at home they help make your choices if you need help. This is probably the best ford dealer in Orange County, top notch sales staff read more

I took my gt500 in to have some carbon fiber splitters replaced, by far the best customer service experience I have ever had at a ford dealer. Art Bravo was amazing during the intake and made sure the car was moved as minimally as possible. It would highly recommend having any model ford serviced here. You're in good hands. read more

Purchased 2 cars from this business since 2022. Both experiences were phenomenal. No pressure, no hassle, and friendly. Also use the service department multiple times for maintenance and recalls and again, no problems. Highly recommend this dealership. read more

David in service was awesome. He was able to honor my quote and was transparent for the entire process. There were some small concerns that came up along the way but he was transparent and quick to relay them to me. He and the guys took care of me and had it faster than expected. This is how a service department should be run. read more

My daughter and I were looking around for a Bronco getting away from what we call a ch-jeep. She did alot of research on the Bronco and IFS 4w difference. She stumbled across a used one which was practically new at Fullerton Ford BTW Vetran owned so we reached out. Buying a car can be tricky and stressful however Fullerton Ford amd special thanks to Huntington the salesman for his hard work. We as truck a deal and they delivered to the house. Everything was turn key and we couldn't be happier with Fullerton for all the effort. We highly recommend the dealer new and used. If your in the market give they a chance! Thank you guys and Semper Fi! read more

I can't say enough great things about this place! Bob Fernandez and Carlos in sales made a fantastic team. Now I'll be driving my dream Ford Bronco with a confident smile on my face! read more

Very pleased with my purchase from Fullerton Ford. I found the vehicle on AutoTrader, same day inquired with sales rep Gabriel. We worked the numbers via text for an out the door price, came in the very next day with cashiers check. Test drove the car, signed paper work and was out in an under 2 hours. read more

Fullerton Ford - Interior - Auto Repair Near Me - Fullerton, California

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Went to Fullerton Ford to look at cars and definitely fell in love with one. The staff were very helpful and friendly. Carlos was my salesmen and was extremely helpful throughout the car buying process and would highly recommend coming here if you want a great experience. He was not pushy trying to make a sale, he definitely understood that buying a car was a big deal and was helpful with questions and concerns I had and explained everything well to make the purchase process great !! Thank you again for all the help!! read more

Thank you so much! They went above and beyond helping me get my dream Bronco! I'm beyond grateful for your assistance! I am blown away on how simple they made the process. It was such a smooth and painless process. I can't thank them enough for an incredible experience! I got exactly what I was looking for! Once again thank you for the excellent service! read more

Fullerton Ford - Bronco - Auto Repair Near Me - Fullerton, California

Pretty awful service department. They came to pick up my car for service, then said they didn't have the part, was told it would be in next Monday. I bring the car in again, and there is no record of any part being ordered and said that it would be there in a week. This was after I was standing in their office for 30 min not even acknowledged or asked if I needed help. Plus the guys working there must really dislike working there because they seemed "thrilled" to do anything, it all seemed like an annoyance to them. Not sure if that's trickling down from their leadership. read more

If I could give 5 negative stars I would. I initially brought in my Ford F150 when it had a code P0305 code that they couldn't figure out. A couple months later, I got hard shifting on my truck. My transmission had to be replaced or rebuilt. It took months for them to fix it. Two weeks after I got it back, I got the P0305 error code again, and now they're telling me I need to replace my engine. If they had figured out that this code would have lead to engine replacement before I got my transmission fixed, I wouldn't have had to pay the extra money. I could have just sold it. This dealership doesn't stand by their product and offers very little service to make it right. I tried to work with their Sales dept. which they found a similar truck and offered a decent price. The day before I was going in to test drive and purchase it, they sell the vehicle. Every offer after that was only a money grab from them. I highly recommend to purchase any vehicle from a different dealership as well as service it somewhere else. Check out Ken Grody's dealer. Maybe they're better. Also, their 10speed transmissions are known to have issues but Ford will not recall it. Worst experience ever!!! read more

Huntington Thornquist was friendly and welcoming. He is professional and happy to provide help and assistance with our many questions. Our car buying experience was phenomenal! read more

Viewed a Ford Truck at FULLERTON FORD yesterday, on line, went to the dealership. SALES MANAGER explained all vehicles go through a comprehensive Bumper to Bumper service before selling used cars. This service THEY CHARGE EXTRA FOR . When I got there, the ON LINE PRICE changed, $2,500.00 More , for Paint Coatings, LoJack, key replacement, THINGS THEY ADDED ON , THAT WE DONT WANT. THIS IS A FTC Violation.As I inspect the truck, the exhaust pipe had a hole in it that was not repaired correctly.see photo . There were also screws missing on the bottom, WHICH MEANS THEY NEVER INSPECTED THE VEHICLE, SO THE EXTRA CHARGE THEY WERE MAKING ME BUY, THEY DIDNT EVEN DO. read more

Fullerton Ford - Hole in muffler tail pipe that they tried to hide and missing screws. Fullerton Ford tried charging me $2500 ad on fees , and did not adon's - Auto Repair Near Me - Fullerton, California

Paul Smock is the nicest guy ever. He sends my husband a happy birthday every year since we purchased our truck. We would definitely buy from him again. read more

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they did their absolute best in helping me get a car again great service and help thank you to diego & chris who helped me

We are very happy with our new car purchase, our beautiful Magenta Mustang GT with V8 engine, my son is so thrilled, he is really enjoying his car. The sales manager Diego Gonzalez who helped us was very meticulous making sure we were well satisfied with our purchase with no pressure. We highly recommend Fullerton Ford. Thank you again Diego! read more

Bought a 2022 Subaru Ascent from here. I knew I wanted a used Ascent Onyx and had found some listed online, including one at Fullerton Ford. We stopped here for a test drive only because FF was on our way to a Subaru dealership, not because we really thought we'd find our future car (the one they had was a different color from what I thought I wanted). However, sales person Tommy blew us away with his friendliness and lack of sales pressure. We'd gone to Carmax and a Subaru dealership before this, and since we thought we wanted a different color car, we left FF to drive more than an hour to check out two other Subaru dealerships. The cars we looked at didn't fit the bill and the customer service was not as good as FF (Subaru Riverside was pretty bad actually). We ended up calling Tommy and asking if they'd take a certain offer on their Ascent. He went to ask his manager and came back and said yes. We headed right back to FF and got the paperwork handled quickly. Tommy was great throughout the whole process and his excellent customer service was a big part of the reason we went back to Fullerton Ford. We love our Subaru Ascent and look forward to having many adventures with it! read more

We bought our Ford Edge from Haley Gaskin. She was amazing. Our buying experience was outstanding. Haley was very professional and knowledgeable. Go see Haley for your auto needs! read more

I brought in my car without an appointment because it suddenly started overheating. Even though I didn't have an appointment, Arthur in the Service department was able to get the diagnostics, order the parts & have the car ready to go the next day. The shuttle service to & from McCoy Mills is extremely helpful, and everyone couldn't be nicer. read more

We went to just see a transit passenger van. They had two. They were both sold. They could not find the keys. We went elsewhere.

i bought a vehicle from fullerton ford. after two months , the car get two recalls and cannot fix it. we also did the auto loan. but after buying this car, my credit score had lots of problems due to their sending out too many times to check the credit score. credit score droped a lot withouting doing anythging. it really affecting my life. nobody expalined why this happen. horrible experience. read more