I received the best service from Daniel in Service! I needed help with a malfunctioning car key fob and I was in a panic as I had to get to an interview. Daniel took one look at the fear in my eyes and he was able to activate my key so I was able to get to the interview! Long story short, I'm back today as the fob is irreparable. But he definitely saved the day! read more

Did not disclose Xtra charges for the truck before driving 3.5 hours to purchase The extra charges were not an option because the extra charges for paint perfection and the anti theft locator device was already on the vehicle. When my license plates and registration got to my home there was no tag sticker Talked to a female that called for a follow up on my purchase said she would do what she could to get the charges discounted back to me but then I haven't heard any since. The test drive didnt include me going on the highway to test drive because the sales man gave me the directions and im not from the area Well.... the tires needed to balanced because the truck shakes while on the highway. I really feel like I was dooped into buying it I asked them to remove the charges but they said it was too late. They had already done it and it cost too much to take the device off I paid 12k for a truck advertised at 8900 no mention of the extras The woman never called me back. I am so disappointed with the employees there I would never buy another vehicle from them again and dont recommend them to anyone. I in a text to richard asked to have a full tank of gas and he said yes. Yet when I got into the vehicle to come home it only had an 8th of a tank and it was too late to complain. The ac needs to be repaired because there a loud noise coming from under the dash. Im so disappointed in the salesmanship it this car lot. Please call me to fix this issue If you look at your paperwork it shows 500 I paid for with some bogus product I have no choice if I wanted it or not. And the tracking device was over 1000 and again I made it clear to Richard I dont need the tracker he responded with the same response "it will cost more money to take it off than.it did to put them on" Lie after lie Im requesting and even number to refund me and its over 500 for the paint and over the 1000 for the tracking device. Look you have my number im not willing to talk about is but.i would like it to be text where you want to go from here but its important to get a check ASAP read more

I called Ace motors to handle a situation with a check from a warranty from Goldstandard automotive that I cancelled a while back. The representative that I spoke to whose name is Gaby was extremely helpful and very polite. She helped me with the situation and was very patient. Gaby takes pride in her job. I give her 20+ stars for being very efficient and so Kind. She's very professional. I would recommend Ace motors I had bought 2 cars from them and they're still running good!!! read more

Bought a truck here with tags that expire in 1 month for 32,000 they assured me the dealership would handle the registration and title and everything I recieved the title in the mail and a bill for 500$ registration they didn't pay for it or handle it they sold me a vehicle top dollar with bad tags I'll remove the review if it gets resolved read more

My cousin bought a car here a couple months ago she referred us with a salesperson Yahaira and how she can help! Yahaira didn't disappoint her customer service was great ! It is my first time buying a car I was nervous, didn't know much so I asked a lot of questions. Yahaira was very knowledgeable explained everything I had doubts about. She was very kind to my family. We took home a Chevrolet Tahoe. I am happy with our family car! So if you come to Ace motors ask for Yahaira she's great. A big thank you to her team and her for making it happen! I couldn't have done it without her me and my family really appreciate it and will be forever grateful you changed my life read more

These are crooks. They sell bad cars. DONT BUY A CAR HERE. Once you drive off you are screwed. NO COMPREN CARRO AQUI. ESTA GENTE VENDE CARROS MALOS. El carro se les va a morir o fregar en semanas despues que compren un carro aqui. And they're being investigated by the state department of consumer affairs since I put in a few complaints. And a few law firms from California and Virginia. DONT BUY A CAR HERE. read more

I went to go look a vehicle here and it took them an hour to shuffle it out of the back because it was stacked 4 rows back after they knew we had an appointment but also the car wasn't starting the battery was bad and overall t was just a very negative experience for me this dealership needs to do better! read more

Great experience! I was helped by Quirino salesman and Vanessa with the finance team. They helped me purchase my first car and it was a smooth and easy process. They worked with what I walked in with. They were amazing and helped me leave with what I was exactly looking for the same day. Thank you Ace Motors, I'm in love with my new vehicle definitely recommend! read more

Ace Motors - Car Dealers Near Me - Westminster, California

I was looking for my Dream Car the day before Christmas, and I found it at Ace Motors! I was just about to walk out when Herme G walked into the showroom and asked "Do you love this car?" I said "yes, I do!" He made me a deal and I rolled out Christmas Eve with bells on my Cadillac Escalade ESV. Merry Christmas Ace Motors! read more

Great experience first time there at Ace Motors. We worked with Danny and Vanessa they were both very helpful they made the process smooth plus in a timely manner. Very pleased I would recommend to my family and friends anyone in need of a vehicle. read more

Ace Motors - 2020 Chevy Equinox Lt - Car Dealers Near Me - Westminster, California

These sharks will stack fee after fee on their cars. They tried selling me a car priced at around 25k and out the door price was 33k. On top of that when I went to test drive said car, one car had trouble starting and another made noise from the engine bay when they were moving cars to get the one I wanted out. read more

In 2018 I purchased a car from this dealership and felt welcomed from the start. The staff is great and I felt like family. The prices are decent and their vehicles are good. Good selection too. Just last year my wife and I purchased another vehicle from them and again feel we made a great purchase. If somehow we did have any issues, they found a way to make it right. I sugjest just stopping by to say hello to them. I can almost guarantee you will enjoy them as I do. read more

Great experience!! Yahaira was very knowledgeable and helpful, they sold me a very clean well maintained vehicle and I couldn't be happier! read more

Ace Motors - Car Dealers Near Me - Westminster, California

I'm so happy with the help & outcome provided at ACE Motors!! I want to thank Yahaira for being the person to guide me throughout the process of being able to get my vehicle today! Her professional support has been one of the best I've encountered, her patience and caring way was beyond what I expected! I not only got the car that I wanted but ace motors was able to work around my budget and rely me with something reliable!! Thank you so much for everything I personally recommend ! read more

Ace Motors - Truly Satisfied With This Jeep ! - Car Dealers Near Me - Westminster, California

My Sales agent Mr Quirino Montiel made it super easy and painless. This specific car buying experience went smoothly. Ace Motor Center by far has been the best used car dealership in Anaheim. Thank you very much! read more

Recommend if you are trying to buy a car first time. Vanessa was amazing honestly. Was fast and easy! read more

Ace Motors - Vanessa was amazing honestly. It was fast and easy. Recommend this place and reasonable price. - Car Dealers Near Me - Westminster, California

Came in with low expectations of me being approved took a change in hope to get a vehicle and surprisingly this place exceeded all expectations. I can't thank Tanya enough, she made the process quick and painless. She was also friend with perfect customer service. Will be coming here again for my next vehicle and expect customer referrals! read more

Ace Motors - Durango - Car Dealers Near Me - Westminster, California

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Amazing Service. Diana made us feel at home and made the process of buying my first car so smooth and delightful. read more

Ace Motors - Car Dealers Near Me - Westminster, California

Absolute worst place you can ever step foot into if you're a first time car buyer these guys are money hungry scammers they're textbook car salesmen, they tried screwing me over with a 28% interest rate which is beyond ridiculous and when I didn't agree they had some other guy come in and try to convince me to bite. I decided to leave the place and once I was home I got a call saying they could give me a 18% interest rate. I would absolutely never recommend this place to anyone and especially not young first time buyers because they will try to play you for a fool with ludicrous interests rates thinking you won't know any better. This place is seriously not even deserving of a single star read more

Sold me a truck with a bad transmission and wouldn't do anything to help me fix it. Told me that the problem is to recent and they can't do anything to help me and the warranty company they provided. Wouldn't do anything to help me either. Do not ever go here. read more

Stopped by Ace Motors to check out a used car. The selection was okay, and the prices seemed fair, but the salesperson was way too pushy. I just wanted to look around, but they kept trying to rush me into a decision.The car I test drove was fine, but I didn't feel like I was getting the best deal. Ended up buying elsewhere. Not the worst experience, but definitely not the best. read more

Their nice but they told us they would be negotiable over the phone, we get there and they stick firm on the price, what was the point of getting me to come if your not gonna negotiate and I could've just known it was sticker price read more

Hoy vinimos para ver un vehículo para mi hermano y Yahaira nos ayudó con mucho gusto. Yahaira tiene mucha paciencia para todo y es muy respetuosa. Mi hermano es la tercera persona de la familia que Yahaira nos a ayudado agarrar un vehículo en el mismo día! Finalmente estamos muy felices y afortunados que Yahaira nos ayude siempre y nos tiene super contentos! Muchas Gracias Yahaira y Dios te bendiga ! read more

I had a great experience purchasing my truck! Tania was my sales representative and Yahaira was able to help out as well. They work as a team to make our experience easy and comfortable. read more

Ace Motors - Car Dealers Near Me - Westminster, California

Great customer service I appreciate her so much Yahaira was sooo helpful with my new purchase I really love my new car read more

Ace Motors - Car - Car Dealers Near Me - Westminster, California

Quirino Montiel el mejor representante de autos mucha ayuda enserio 100%recomendado segundo carro que saco read more

Ace Motors - Car Dealers Near Me - Westminster, California

Diane and Quirino were thee best. We originally went to view a vehicle there earlier this week and ended up leaving due to a drs appoint. Came back today and ended up leaving with a new Jeep . Diane was so sweet and Quirino was awesome as well! He showed us different options when we first went in so they were both very lovely and extremely helpful. read more

Ace Motors - Car Dealers Near Me - Westminster, California

I needed a work truck, and I couldn't find a good used truck privately. I was scrolling on OfferUp and came across a 2013 Dodge Ram 1500 with only 101,000 miles at a very good reasonable price. Extremely competitive with private owners price, and I was surprised it was from a dealership. They provided me with service records, clean Carfax showing 2 previous owners, and the truck overall exactly the way it was advertised. I made an appointment to check out the truck, and I came in, drove it, and I decided to make a Cash offer on it. Buying cash they were open about negotiating, and made me a great deal on it. Very pleased, and a great experience. Thank you to Nicolas and the dealer's manager for their time and excellent service. Keep in mind I bought my truck Cash, I've seen people complain when they're buying financed. I can't comment on that, but my best advice is better up your credit score for better rates, or saved up your money and buy cash. As far as buying a used car, is the buyers responsibility to do extensive research on the car you're buying, bring your trusted mechanic over, go over the Carfax, use common sense. Can't blame dealers for selling you a used car, a used car will have its defects from poor previous ownership, if you want a car that won't give you problems, and will come with a good warranty, go buy it new. read more

Ace Motors - My new "used" 2013 Dodge Ram 1500 - Car Dealers Near Me - Westminster, California

Made a mistake in buying a car here but oh well, I'm stuck with it due to my impatience. These cars are WAY overpriced (check the Kelley Blue Book value first). They also get you "approved" but realistically not until after you've already made a down payment and spoke to their lender. The lender called me a few days after I bought my vehicle to tell me they still were not sure if I would get approved. The dealership gives you two days to return your vehicle for a $500 restocking fee..but if you made a down payment, they keep it... very shady. With a 678 credit score, I still got an 18% APR.. yes I know, I was impatient because I just wanted this car and should've shopped around. Please learn from my mistake. read more

Ace Motors - Facebook marketplace advertisement - Car Dealers Near Me - Westminster, California

Great inventory of cars. Transparent about cars history and willing to work with your budget. Vanessa helped us. She's not pushy and answered all our questions. read more

Diana is awesome she's so helpful and nice! Would be coming back again and will be recommending to everyone !

Diana was the best!!!!!! She helped me with everything I needed and was awesome answering questions. Come see Diana!!

Hicimos nuestra compra hoy estamos muy contentos y Diana muy buena vendedora tiene mucha experiencia y paciencia y nos ayudó mucho contesto todas nuestras preguntas.. Muchas gracias Diana!! read more

This dealer sell defective vehicles Stay away from this dealer!! They clear the check engine light codes and lie about the cars being in great running conditions. Three days later you will start having problems and they pretend to fix the problem until you make first payment then they tell you it's not their responsibility anymore!! STAY AWAY!!! read more

Shopped at few dealers and didn't get the help or service I was looking for, came to ACE MOTORS & Vanessa helped me with my service and she did and amazing job helping me getting the best deal as well as her being a amazing person 100% would recommend Vanessa to everyone!! Thank you very much I appreciate your help!! read more

Ace Motors - Chevy Silverado - Car Dealers Near Me - Westminster, California

Went to Ace Motors to look around and my wife ended up buying a car from Quirino. He was amazing and kind. My wife said she felt so comfortable with him. He was patient with us when we were deciding on what car to get. Thank you Quirino for being amazing. read more

Buying a vehicle out of state can be difficult and I will say, their willingness to video call so I could inspect the vehicle was great. But then they screened my calls for a few hours while I was heading to the airport to go get the vehicle. After I made it through security they finally called back and let me know they had just sold it. This was right after talking with them all morning and planning on my trip to go get the vehicle and how they wanted to make payment arrangements. Very frustrating, never going back here. read more

Friendly and helpful service. Spanish friendly! thank you to Tina and the manager for helping us read more

I bought my car a year and a half ago.. knock sensor from the start. Filed a case with dept of automotive repair when on the freeway changing lanes the under cover flys off and does $5,000 damage.. or did it? They claim they take the cars to a dealership when there's a problem like "knock sensor" not true.. clear the code, give BS paperwork "replaced knock sensor". I just discovered what the problem is... they spliced some of the harness wires together and zip tied the bundle. Now is that how they do business? Yes! I will be contacting the Dept. Of automotive repair AGAIN with my findings. read more

The service was outstanding Tania went above & beyond THANK YOU TANIA for your amazing service!!!! -Carlos read more