Bought a BMW 5 Series beautiful car. Great guys to do business with. Thanks guys. I recommend these guys for your next car

Today I was able to get a very great car at west coast auto group. They had a great selection and Fred walked us through it all and helped us compare cars in our price range. When we decided on a car he was very helpful through the financing process even though my credit is not the best. I am so happy to have gone there and found my car! Thank you Fred and crew. read more

West Coast Auto Group Inc - My new Subaru Impreza - Car Dealers Near Me - Costa Mesa, California

I bought a car from West Coast Auto Group, A week later, I thought I had a mechanical problem. West Coast invited me back to check it out. No Problem! Come to find out, the car checked out fine.. no issues. My reason for this review is to let everyone know, I was treated with empathy, respect and dignity.. What I appreciate most about West Coast Auto Group Is that I walked out of there feeling truly like a VALUED CUSTOMER that day. Hail! Hail! 'West Coast Auto Group.. read more

West Coast Auto Group Inc - Car Dealers Near Me - Costa Mesa, California

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When I purchased my car from this dealership which was the beginning of July, they were nice and I did a trade with my bmw, gave them the payout letter from my bank told them that the payout needs to be made by August 6. August 7th comes, my bank takes out the monthly payment from my account for the bmw so I called my bank and ask why they took out a payment when the dealership should've paid the full amount and they said they haven't receive any payment. SMH... called the dealership many times but no answer, decided to text them instead ask if they have paid my bank and they responded, I have to ask my boss and I texted back that the check should've been received on the 6 and its the 7th now.. they said definitely will let me know. Nothing.... didn't hear back from them at all, I texted again Thursday at 8am didn't hear back, texted again at 10am told them that my bank has taken out the monthly payment from my account and that I will post a really bad review on yelp and they respond with 'If you paid a payment you should get a credit once the check arrives It happened to me when I traded my car in as well' thats when I said when did you guys mail the check? 'my boss mailed the check a couple days ago' which should've been Monday the 5th but I sent them the payout letter a while ago and told them that my bank needs that check by August 6 and it's Saturday the 9th, called my bank again to see if they received the payout amount and they said No.... Texted the dealer again to let them know my bank hasn't gotten anything and they responded with 'Hey, I'm sorry to hear that My boss mentioned that he will call Monday to verify To make sure there was no mix up with the address etc' but I gave them the payout letter the address was on that letter and they have been dealing with my bank which is Schools First for a long time so it doesn't make sense.. Never will I deal with this dealership again what a bunch of liars so stressful to have to deal with this kind of business. I don't know why yelp doesn't have a zero star. read more

I recently bought a car here from a gentleman named Freddie and he made buying a car easy and fast ! I highly recommend him and this dealership and wish to do business in the future ! read more

SUPER EASY SUPER SIMPLE AT WEST COAST AUTO GROUP! My guy Fred was a Huge help with helping me find a car to purchase in such little time. Decided to go with the 2024 Chevy Malibu lt. Low mileage with a Good Price as well. Come get your next Car here!! read more

i was able to get my first car here on a budget and am so happy with my car. the staff was super nice and great. simon helped us out and was very helpful with our questions and concerns and great at giving updates which we appreciated. would definitely recommend ! read more

West Coast Auto Group Inc - car - Car Dealers Near Me - Costa Mesa, California

Amazing deals and staff! Highly recommend They are the best Go there and check the deals read more

Shout out to Simon and Fred from west coast auto group. They were very easygoing and easy to work with. Family owned so you know your money goes to a hard working family. Great team & I will be coming back from another car once I'm ready to upgrade in my second car. read more

Awesome experience. Great inventory. Manny helped me get a BMW for my son. Dealership is clean. Vehicles are nice. In good shape. Prices are good. Manny was cool. Good dude. Helpful and not pushy. All around good experience. I recommend these guys. I'd buy from them again. read more

The NICEST staff!!! So kind and helpful. Love our purchase, 2016 VW Golf Sportswagon and the time they spent with us! Thank you Isabelle & Manny! read more

West Coast Auto Group Inc - Car Dealers Near Me - Costa Mesa, California

amazing i love my car!everything with the buying process went very smooth just waiting for some other work to be done but so far amazing!

Very annoying to get in contact with. I've tried to reach them about never getting my license plate, to which they claimed they shipped to the wrong address and never bothered to correct it. I've tried getting in contact with the manager, I've even left my number for them so they can contact me. They never bothered to fix a problem they made. read more

Very bad service and very bad staff I do not recommend this dealer. Their cars have many problems. Very bad cars

Pathological liars. All of them. Simon in particular you should avoid like an STD. They waste your time, lie to you over the phone, to your face. Half the vehicles they advertise aren't even available. It's just a scheme to get you in the door in hopes they can gaslight you into buying something you never had an interest in even looking at. Run away. read more

I got my first car from this place. Great people, awesome service. Everyone was very friendly and helpful. Would definitely come back in the future! read more

I recently went through the car buying process at West Coast Auto Group during which we had the immense pleasure of meeting Tony. From calling to see what time West Coast Auto Group was open until (it turned out we were going to arrive 20 minutes after closing) to meeting Tony that same evening and spending hours with him to actually driving the car off the lot - Tony was a joy to work with. We ended up purchasing a 2009 Ford Escape from Tony at West Coast Auto Group. I honestly enjoyed talking to Tony more than going through the car buying process! He is awesome, has a great sense of humor, and made us feel comfortable from start to finish. I could go on and on but I'll just say the car has been running great and I'm glad we found West Coast Auto Group. I would not be surprised if we buy another car from Tony in the future. Thank you Tony for a great couple of days! read more

Great service with west coast auto , bought my first dealer car with them ! Manny was a huge help with getting financed and great customer service with the team. Would highly recommend them, I'd buy from them again read more

West Coast Auto Group Inc - Car Dealers Near Me - Costa Mesa, California

We bought a BMW X5 and as we found out after some months after the sale, the dealership intentionally hid defects. For example, the right-front guest side door handle was covered with some substance. We didn't discover it until a very hot day when it started melting and got all over my wife's hand. The guest-side front seat was also covered over and also wasn't discovered until a hot day. There was a big gash on the top of the spoiler which wasn't discovered until after the car's first wash. We also learned of something going on with the auto-shut-off that we haven't gotten repaired yet. If you choose to do business with this dealership, BUYER BEWARE. Do a VERY THOROUGH investigation of your auto before buying it, and take it to a mechanic for inspection. For a dealership to have these kinds of deceptive acts and practices to make a sale tells a lot about their integrity and honesty. And the sell was during the height of COVID. We didn't bother confronting it because of COVID, then a close family member passed away (not from COVID), and life we had to take the L. But we'll never patronize this business again. read more

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This place was amazing! Just got my new 1950 Miata. The auto group was super helpful in working with me to find loan company that specializes in older classical cars. Manny was super helpful and friendly. Definitely recommend this place read more

West Coast Auto Group Inc - Car Dealers Near Me - Costa Mesa, California

The people at this location were great. We think we got a great deal on a late model car. There was no pressure to buy. There was no pressure to pay additional fees or buy additional services. They just told us our options and let us decide. The salesman (Fred) and the owners answered all of our questions and processed our transaction quickly. This was the opposite of our experience at a couple other used car dealerships. THANK YOU. read more

I received professional, easy & quick financing, knowledgable, and no hassel "EXCELLENT" service. I am leaving here with a smile and will recommend going here anytime! read more

Manny was a great help for my first time buying a car. Thank you for helping me get my first car.

I have been shopping for a car at 10 different dealerships at least . But I haven't seen prices anywhere near as good as they have at West Coast Auto Group . Great prices for really good ,clean and well maintained cars . Professional and helpful stuff Omid the owner was very knowledgeable and nice .They have a lot of great affordable cars . We will definitely come to West Coast Auto Group in the future. We are very happy with the price and the car we purchased . read more

Let me give you the scoop on this business... If I could give them 10 stars I would. I had the most excellent car buying experience! Seriously... What a flawless car buying experience! This review is way overdue!!! My purchase was done on 12/24/2022. Having served in the military, I have purchased numerous vehicles on the East and West coasts. West Coast Auto Group truly exceeds any of my previous car buying experiences (and I have definitely had great experiences in the past). What makes West Coast Auto Group spectacular is their honest customer service which is truly unbelievable. After seeing one of their cars advertised on Car Gurus, with extremely low miles and a fantastic price, I was very impressed! On 12/23/2022, we drove to their location to check out the dealership. I found a very professional, impeccably clean, all indoor showroom full of BMWs, Mercedes, Audi, Land Rovers, Fiats, etc, all of which are beautifully, hand selected show pieces. Being that we came into the dealership right before closing, we looked around at the inventory and got a feel of quite a few of the vehicles. I originally went in thinking that I wanted to purchase a BMW 335i that was there. We briefly spoke to the salesman that was there. He brought us keys to start the vehicles but due to the close of business time, they were willing to come in the next morning, on Christmas Eve. (We had called other dealerships who were closed before the holiday, not willing to open, or were closed for multiple days following Christmas. (This car was gifted to me a day before Christmas) We explained that we were ready to purchase, and these guys made it happen! After careful evaluation and performing a test drive of the vehicle, we sealed the deal on 12/24/2022 with a beautiful Land Rover Range Rover. Simon really was super helpful. He came in and processed the paperwork and had me on the road in no time! I mostly worked with Amid, (overall super cool guy, very accommodating, made sure we received our car fax, had the car ready for our test drive, delivered exceptional customer service) but the entire West Coast Auto Group staff was professional, friendly, and highly knowledgeable about each car in their inventory and they won't ever pressures you to buy one model over another, which was truly pleasant in my experience. It was honestly like they were family and we had known them forever. With our particular purchase, we found their price of the Range Rover to be thousands of dollars less expensive than we could find anywhere else that we looked... truly, truly unbelievable! Best put, West Coast Auto Group offers the best, high end luxury selection, fair price, and excellent customer service you will find. Although we found and purchased the vehicle I desired to have, we were assured that if you don't find exactly what you are looking for, just tell them what you want and they will find it for you. Don't look anywhere else to purchase, just go give West Coast Auto Group a visit in person or even give them a call ahead because you will not be disappointed and you'd then understand exactly what I mention in this review about their spectacular customer service. We will definitely recommend West Coast Auto Group to all friends/family/military coworkers/ anyone for that matter... and already plan to purchase our next vehicle with them. read more

West Coast Auto Group Inc - Range Rover purchased at West Coast Auto Group, Inc. - Car Dealers Near Me - Costa Mesa, California

‼‼‼‼‼‼DO NOT PURCHASE FROM THIS DEALERSHIP!‼‼‼‼‼ I wish I would have known that they have an F rating on the Better Business Bureau website!! I put to much faith in humanity and made an astronomical mistake when we purchased a 2019 Nissan Pathfinder on 12/19/2024 and on 3/14/2025 the engine has completely failed. The owner Simon said too bad so sad because we didn't purchase an extended warranty. We were not offered an extended warranty. Simon stood at the finance desk and said his mechanic guaranteed the car has zero mechanical issues. I have the texts from West Coast Auto that state the same thing. Only buy a car from them if you are looking to replace your entire engine after only 3 months. There is zero possibility they didn't know the engine was bad and what they did was have a mechanic gerry rig it to make the codes disappear. Go to the auctions yourself and get the cars that he's getting for a fraction of the price with far less risks. For reference I am a stay at home mother who homeschools so I don't drive more than 5,000 miles in an entire year. There is nothing I could have done to make this engine fail. This was a scheisty deal by scammy scumbags. read more

Buyer Beware! I recently went to check out a bad ass car I really liked. I was gonna buy all cash! Never questioned why it's such a low price but once I test drove it I see why. Turned the AC on and white smoke came out the vents. The brakes felt spongy as hell. Also I obviously had to bring my scanner and found out there is a check engine light code on the car. ( Code P0443 ) They try to hide the codes! (Red Ford Mustang) They sell lemons here. Also the salesman are you having a bad day? You didn't smile not once and seems like you don't want money. Thank goodness I took my deal somewhere else. read more

Purchased a car in June. Salesman Tony was very helpful but slipped a GPS tracking device in my bill of sale and said it was included in the Price. Months later I saw a 600 dollar charge and I called to have it removed and get a refund they told me NO it's part of you sales contract. BE CAREFUL OF THIS CROOKS! Would not recommend this place. Also have report to BBB read more

Customer Service is a good thing to have as a successful business. Over the years I have experienced several businesses with fairly good customer service. This weekend however, I experienced, I something entirely different. Tony, Nina, and Nick served my family with superior customer service and the atmosphere felt genuine loving at the same time. I have never had an experience like this one and I never plan on finding out if there's any other place like this to try. I have pitched my flag into the ground and my loyalty to the team at West Coast Auto Group. My prayer is that you will always be open and available when it is car buying time for my family. Bless you and we love you guys. PS. I already gave your contact out to six people. Yelp patrons, if you stopped here at this place, stop looking!!! If you don't see the car you want in the inventory, ask them... I'm pretty sure they can get it. Lol. Enjoy, and your welcome. read more

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We Gave Them A Five Star Rating! We just purchased a Vehicle from West Coast Auto Group. They made the process easy and quick. We purchased a Mercedes S Class 550 in almost perfect condition. They are fair and VERY REASONABLY PRICED. You will get what you're looking for at a really good price. Simon the owner, will totally work with you to get the car you want! He is trustworthy and kind! The absolute best! read more

My husband made an appointment to check out the 2010 Audi Q5. From the time we walked up and the time we left, we received the best service from Mr. Tony. My husband and I felt like we were apart of his family. It was one the best car buying experiences we have ever had. Mr. Tony walked us through everything and made us feel great about our deal. Thank you Mr. Tony and West Coast Auto Group. We highly recommend West Coast Auto Group. read more

West Coast Auto Group Inc - Car Dealers Near Me - Costa Mesa, California

VERY RUDE AND TERRIBLE CUSTOMER SERVICE/SCAM WITH WARRANTY I bought a car here at this dealership a month ago with warranty and literally the second day of driving it the check engine light turned on. I called the dealer ship and they said my warranty will cover it and i took my car and they had my car for a whole month and are now refusing to fix it and the boss is very rude every-time i call and ask for an update on my car they had my car for a whole month and dont want to fix it and are telling me i have to pay out of pocket i have proof of him saying it was going to be a free fix and now hes refusing to fix my car. DO NOT RECOMMEND shopping here read more

I echo the sentiments of every 1star review from this dealership who operates with NO INTEGRITY! My story is no different than those who had issues shortly after purchase (check their F-rating on BBB and negative reviews on various platforms). However, what made this experience horrid was that I was undergoing treatment at a cancer facility. I communicated this to staff & that the sole reason for the purchase was to have a reliable vehicle since I would be in CA for an indeterminate period. Not even 24hrs. after purchase, I experienced various issues, including the tire sensor coming on. When I took it to a shop, they discovered 2 nails on a rear tire but were unable to replace due to a missing wheel lock key - a safety issue. When I brought this up to West Coast Auto, they blamed the mechanics who did my pre-purchase inspection. I had to take it to a Volkswagen dealership to get the replacement who also discovered a host of other issues from their own inspection. Five days later, the engine light came on and the car refused to start altogether. My mechanic discovered a defective engine oil separator while informing me of a second issue regarding the AC condenser needing replacement. Less than 1 week later, I was out $2200.00 for the repairs & had to uber to get to my appointments. I returned the car to the dealership to fix the remaining issues. I provided documentation from my mechanic and the VW dealership. Owner Simon made lots of promises - including having me drop-off the vehicle to get it repaired with their own mechanic. When I didn't hear from him 2 days later, I went to the dealership to get the vehicle back. Of course, Simon was conveniently nowhere to be found. He would instruct staff (over the phone) on what to say to try & stall from remedying the issues. Once they finally returned the car, they told me there were no issues found. Later, I discovered other issues including a car roof leak. The stress from this situation has added to the burden of my diagnosis. You cannot mistreat people West Coast Auto and expect to have a lucrative business. Please stay away from this place! read more

Let me start by saying I located this dealership by divine intervention. I have been searching for a 2009 or 2013 Cadillac CTS 3.6 whichever came first within my preset budget. What I did not plan for is to encounter a person (Tony) filled with integrity and honesty. He made the entire experience so seem less and personal and put my nerves at ease. I was very apprehensive about buying a used vehicle because I've been burned once before. Thank God for Tony. The dealership also had a variety of well maintained vehicles stored in their warehouse which for me was an added bonus, seeing that they value their merchandise enough to protect from the outside elements. My entire experience was just magnificent. Thanks Mr. Tony! -Richard (The Cowboy) read more

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I sold my junk car in August that I bought from West coast auto group. After spending 3k on repairs that the warranty wouldn't pay for that Tony said it would, it sat in the shop for 4 months, I couldn't afford to keep it with how many issues it had so I sold it in August. Talked to Alpha warranty and they told me I needed to get the shop to stop the auto payments and refund me for the amount they have been auto deducting from my bank account since august when I sold the car. I have called them numerous times and emailed them, with no responses. I contacted the BBB to help resolve my issue and still nothing. These guys are pigs. How can you all keep scamming hard working people? read more

Tony doesn't call back re cash offers Nina is worthless, we drove down from LA to see her and she couldn't help at all The sales man were willing to go down a whopping 300 dollars on a 15 year old Ford Don't waste your time here read more

excellent service. Good people!!! my experience purchasing my Range Rover.

Buyer Beware. Make sure to have a skilled mechanic present who knows the type of car you are getting. Our trust in Manny and Simon resulted in repairs amounting to $5,650 on top of what we paid for our BMW. I looked at the reviews of this operation prior to our purchase with West Coast Auto Group Inc. My wife and I purchased a BMW X3 SUV on March 29th 2024 for our daughter. At the time of purchase we noticed white smoke coming from the exhaust. We were assured that this would get fixed claiming that it had to do with the Catalytic Converter. The car was ready with assurances that the issue was fixed (stated in both verbal and later in text communication). A little over a week later the car broke down with an error message. We took it to two mechanics and ultimately we paid over $5,650 to replace the engine. The car was in the shop for 7 weeks. According to two independent mechanics the engine had an issue that was pre-existing, yet this was never disclosed by the dealer. Repeated attempts were made throughout this time to reach the dealer representatives (Simon and Manny),... Without a response to the matter. We finally called our attorney who issued a letter requesting resolution to this issue. We're still awaiting a response. Our research shows that this car without a functioning engine is worth $1,000 to $3,000 in parts. Way... WAY below what we paid for this vehicle. They mis-represented the vehicles condition and failed to address the key concern. Evidence shows that the Catalytic converter was original and therefore not touched. Whether intentional or negligent. They were aware of a problem and refused to get involved. Bottom line...They don't care who drives the car (son, daughter, mother or father) they just want to sell the car, get the money and smile as you drive away. If you want to do business with them...GOOD LUCK. read more

Manny from the West Coast auto group was very helpful and professional. Gave a lot of info and was honest. I would 100% avoid their finance options, but other than that a good place to shop for a used car. read more

Extremely disappointed! No customer support . Mike C was extremely rude !! No explanations why a 650 credit score - $3k down - and a 6 year career wouldn't work for them . I felt discriminated as they felt I wasn't worthy to buy a $10k car with them ! What a joke -I never dealt with a dealer that didn't want to help a customer buy a car ! read more