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    Old Grove Auto

    4.9 (68 reviews)
    Closed Closed

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    Response time

    12 hours

    Response rate

    100%

    Services - Old Grove Auto

    Auto body restoration

    Bumper repair

    Chrome delete application

    Old Grove Auto Photos

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    Recommended Reviews - Old Grove Auto

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    Reviews With Photos

    Juliane N.

    Carlos and his team are magicians! I came in with an old rusty car and they turned it into a basically a brand new car. I shopped around and delayed getting my car serviced until I met Carlos. He was very professional, honest, and trustworthy. He went above and beyond in restoring my car's coat and a few other wear and tear issues. I highly recommend Carlos. I will definitely be returning in the future. You can see how badly damaged my car was and the magic his team performed.

    Elizabeth A.

    Old Grove Auto was very helpful! [[HIGHLIGHT]]Carlos is great at keeping you updated, easy to work with, and meets your expectations![[ENDHIGHLIGHT]] Thank you very much. I would recommend this auto body repair shop to anyone. Quality work! Carlos added much value to the customer service experience. I included before and after pictures.

    Damaged corner
    Edbert N.

    Carlos did an amazing job at restoring my front bumper on my corolla. The car basically looks brand new again compared to when I first brought it in. He went out of his way to touch up the bottom splitter and corrected dents when he didn't have to. [[HIGHLIGHT]]From my conversations with him, you can immediately tell that Carlos is extremely passionate about his craft and takes pride in providing meaningful customer service and high quality work.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He also helped take me to the rental shop to pick up a rental car while he worked on mines and he didn't even need to do that.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Awesome shop owner and amazing crew.[[ENDHIGHLIGHT]] Thank you for the help brother!

    Mark S.

    Carlos the owner of Old Grove Auto is a fantastic person and has created a great business. He was so helpful in helping us out with a difficult insurance issue that my daughter had when she was rear ended on the freeway by an uninsured motorist and repaired her car for a responsible price and great quality work! Old Grove Auto is awesome in every way and I would highly recommend them!!!!

    Been to 3 different shops in the past they did decent good work couldn't complain much. Now this 4th time I got tboned and I got recommend to the same shops I decided to look around and a buddy of mine recommended me to old grove auto I trusted his word after. Carlos the owner greed me as if I was a returning customer great attitude and very outgoing guy which is rare in the customer service. After going to pick up my truck today I was just amazed of how great everyone at old grove auto did it's like I got it fresh of a dealership lot. Thanks again look forward to doing more business and recommending people to a shop of quality.

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    Review Insights

    11 months ago

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    4 months ago

    Carlos and his crew were outstanding. A small family owned shop, not one of those chains that want to gouge you. I highly recommend Carlos!

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

    Great service, fast, reliable and great price! They fix my front bumper pretty fast. And they open on weekends.

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    2 years ago

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    3 years ago

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    2 years ago

    Very pleased with the results! Carlos is very professional, and was extremely helpful. Very reasonable prices! Highly recommended!

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    3 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    Fixed up my car to look brand new. Carlos is an all around great guy and very easy to work with

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    Page 1 of 2

    Ask the Community - Old Grove Auto

    Review Highlights - Old Grove Auto

    Carlos helped out with the usual process and dealt with the claim process himself, which made it so easy and convenient on my end.

    Mentioned in 56 reviews

    Read more highlights

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    Hand Crafted Metalworks

    Hand Crafted Metalworks

    1.8
    (5 reviews)

    I had a very disappointing experience with Hand Crafted Metalworks…read more From the beginning, I was extremely clear about what I wanted. I provided a reference photo on the very first day and made it known that I am very detail-oriented, especially because this was a major custom staircase railing project costing around $20,000. I wanted the finished product to closely match the design, proportions, style, and overall look of the reference photo. Unfortunately, the process became frustrating and confusing. Instead of feeling like my vision was being understood and executed, I repeatedly felt like the design was being scaled back, reinterpreted, or changed from what I had originally requested. Multiple revisions were needed because key details were not reflected properly, including how the railings were supposed to continue down the lower steps and terminate at the bottom. One major issue was that the shop drawings showed a rectangular/square wood cap, even though the reference photo I provided showed a round wood handrail. That was a major design difference, not a small detail. For a custom project of this size, I expected the drawings to accurately reflect the design direction I had communicated from the start. Another major frustration was the coordination process. I hired Hand Crafted Metalworks expecting them to manage the project. Instead, I felt like I was being put in the middle between their metal team and their wood subcontractor. I was connected directly with the wood subcontractor, who appeared to be unaware of important details, including that the wood was already part of the original quote. At one point, it felt like I was being asked to coordinate or clarify things that should have been handled internally by the contractor. There was also confusion around the timeline. A timeline that had been discussed as approximately six weeks later appeared to become September, which was a significant difference. When I asked for clarification, the conversation became defensive instead of simply explaining the scheduling change. Overall, my frustration is not just about one isolated issue. It is about the entire process: repeated miscommunication, inaccurate design assumptions, unclear subcontractor coordination, changing expectations, and a feeling that I had to keep fighting to preserve the original design vision I clearly communicated from day one. For a high-end custom project, I expected a much smoother and more professional process. Instead, I felt like I had to constantly correct, clarify, and manage details that should have been understood and handled by the company. Based on my experience, I cannot recommend this company. I'd post only after the credit card dispute is filed, not before, and keep screenshots/emails organized in case they respond publicly.

    Our experience with this company was extremely frustrating. After paying our deposit, the project…read morewas ridden with missed appointments, poor communication, and repeated mistakes. Our primary point of contact, Chris, was responsible for coordinating the project, yet we frequently had to make multiple calls just to get updates or receive a response. On one occasion, workers arrived at our home, informed us they needed to leave to purchase materials, and then never returned that day. The problems extended far beyond scheduling. The initial measurements taken for our custom railings were inaccurate, resulting in the wrong product being fabricated. When installation day finally arrived, the wrong order was delivered. We were assured the mistakes would be corrected, only for another incorrect order to arrive later. The same crew was repeatedly sent back to address the issues, yet the problems remained unresolved. The quality of the installation itself was also concerning. The railings were improperly installed, caused damage to our walls and floors, and portions of the installation began pulling away from the wall within a month. Given that stair railings are a safety feature, this was particularly alarming and further diminished our confidence in the company's workmanship. What should have been a straightforward project turned into months of delays, repeated errors, broken promises, and constant follow-up on our part. We were repeatedly given timelines and assurances that were never honored, and obtaining updates often required persistent phone calls. The most disappointing part was not the mistakes themselves, but the lack of accountability and follow-through. Every issue seemed to require multiple calls and reminders, yet meaningful resolution never came. After months of frustration, we ultimately canceled the contract because we no longer trusted that the project would be completed correctly or safely. Mistakes can happen in any business, but professionalism is measured by how those mistakes are handled. Unfortunately, between the inaccurate measurements, incorrect fabrication, poor installation, wall damage, communication issues, missed appointments, and failure to stand behind the work, our experience was extremely disappointing. I cannot recommend this company.

    Old Grove Auto - bodyshops - Updated August 2026

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