I went here with a friend for lunch, i've eaten here before and it was ok, but i get takeout from here a lot (like twice a week) and that is always really good,
First of all my friend asked for coffee with almond milk as she has an extreme dairy allergy, the hipster waiter, looked at her like she was mad, he said "no almond milk only real milk" in a really cocky way, i made a joke about the fact that the restaurant was truly italian and he ignored me, its wasn't the fact that the restaurant didn't have almond milk (which in itself is odd for a fort greene restaurant) it was this guys attitude, it stunk.
We then ordered 2 salmon dishes with arugula as a side, (which is the option i always get for take out) i've just had a baby and i'm trying to lose baby weight so its important that i eat healthily, and again my friend had just told this guy she had a severe dairy allergy.
I asked for dressing on the side and no sauce, and fish cooked in as little oil as possible, i now this may be annoying, but it cost $19 and i like to eat food not dripping in oil. The fish came out looking and tasting like it had been fried in butter, i squished the fish and loads of it poured out, my salad leaves were over dressed with oil ( think the chef was actually taking the piss there was so much) and also the side was actually lettuce, the combination of arugula with the salmon is why i always order this dish. i asked the waiter if he had ran out of arugula and he told me what i had in front of me was arugula, i googled it and showed him a pic of what arugula is and he smiled at mein a really sarcastic way! he said "i work here 5 days a week and this is what we always serve" ( it most certainly isn't and even if it was, it wasnt what it said on the menu)
i wouldn't have even cared that much if he had apologised! he was so rude so arrogant, he thought he was too special to serving us lunch thats for sure, when we left a slightly below average tip, he asked us shocked if there had been bad service, at this point me and my friend started laughing, as it was the most ridiculous question. erm yes!!! you were a jerk.
i will not be ordering from here again and certainly will not be going into the restaurant or recommending it to anyone, i waited tables for 10 years, and yes things go wrong that cannot be helped, but i always knew the way to make people happy and to diffuse situations is to be apologetic and likeable, after reading the other reviews the owner needs to have a word and explain to his staff how to wait tables and how to deal with customers. sad waste of a potentially nice little restaurant, read more