After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

We had a plugged sink problem for a week. We tried with…read moreseveral plumbing companies, but couldn't solve the issue. Ed from Plumbing Solutions suggested replacing the pipes underneath the kitchen. Their price was good, including clean up the wet soil at the crawl space. Ed and another fellow was here on time, did a fantastic job in cleaning up and finished in a timely manner. Throughout the process, Ed was very patience and respectful in explaining the details of work needed done! Will definitely look them up if I have any future need! Highly recommend them!

We had an old water heater leaking. We called them to get an estimate and they offered half of what…read morea previous company estimated. After the estimate, they offered to do the repair right away. We accept. The plumber, Ed, was very professional and efficient. The whole replacement took no more than 90 minutes. We are super pleased with his services and would highly recommend them to anyone!!!

John the owner and Avery the tech were great. They took the time to actually diagnose the issue…read morerather than sell a replacement immediately. I had a 9 year Rheem. John on the phone walked assisted his tech to make sure he was trouble shooting. I immediately knew by his Questions he had experience. I went with the repair. Out of warranty does produce an argument to replace versus repair. I went with repair and felt xomf

Stay away from Nak for plumbing. This business does heartless pricing estimates!!!…read moreI had a broken cartridge in the shower the handle fell off. They came and tried convincing me over the phone that I needed to break the back wall behind the shower for $2,100. I said that was way too expensive and I called another company and the plumber came fixed it for $280 plus a new handle $50. ( no wall breaking ). Wow! I am shocked! New home owners. I know it is little bit of work but please do estimates 3 is a good number. The difference is $2,000. Run before you run out of money guys and get ripped off!!!!!! Reply to your reply Nak: Your worker at my house told me over the phone $551 for the cartridge change and $2,100 for to break the wall to chance the valve. Then 4 days later you sent me the new written estimate with lower pricing $336 cartridge change and $1,666 price for breaking the wall to change the valve maybe after seeing that I left another unhappy review to your other friends company Beastbay plumbing who quoted me $759 for cartridge and $2,297 to open the wall to change the valve. If your guy would quoted me $336 when he was at the house I would've happily went with you as it is a great price. I remember how rude that young man was over the phone with me. I remember you were a nice lady when you reschedule the appointment for the next morning because it was a big traffic at the night before and you plumber couldn't make it that evening It is the Right company!

Came out to replace a leaking shower mixing valve/cartridge... They worked very fast and gave me a…read morequote on another plubming item that I have been putting off. Courteous and on time (early really) Will be using them again

Edwin and Jose provided top quality plumbing services. They installed a seismic house gas shut off…read morevalve and Grohe shower valve. The new shower valve cartridge that I purchased happened to be faulty during the installation. I really appreciated that they waited for me to go get another valve cartridge at the plumbing store so they could finish the shower installation that day. Their prices were the best of four quotes that I got from other plumbers, and I would highly recommend them if you have any plumbing needs. I will definitely call them for all my future plumbing issues.

I heard a leak in my pipe and Oleg with AP found the problem under the house right away, it was a…read morepinhole leak in a copper pipe under the sink. He took photos of before and after he fixed it, and told me the work is warrantied for 50 years. I have a peace of mind, and appreciated the efficient and quality work. This is my third time with AP, and it is now my preferred go-to company for all of my plumbing needs.

Predators in disguise. Ridiculous prices, scare tactics, non professionals. Avoid at all costs.read more

Left a voicemail with my location. Received a quick courtesy call back by the owner letting me know…read moreI was out of range, however was nice enough to let me know a ball park price of what I should expect from other contractors. Seems like a great contractor!

My water heater stopped working on Friday. I called two 24 hour plumbing companies Friday night…read more On Saturday morning before 8am I called the two companies again and three other 24 hour plumbing companies. Of the five companies I called only Tom from Grizzly Bear Plumbing called me back on Saturday (20 minutes after I called his company). Two of the other companies called back on Monday. Two never called me back. I ended up resolving the water heater issue but if I ever have a problem again, Grizzly Bear Plumbing will be the first company I call.

I called Robert for some help on my water heater and he was able to guide me through the whole…read moreprocess. He let me know that my heater was under parts warranty so it would be cheaper to get the parts under them and then he would do the labor to install it. I get the part and message him and get a very quick scheduling and he was on time and quick. Absolutely amazing service and will look into using him for my water heater issues moving forward.

Our water heater decided to go out by making lots of extremely loud booms…read more I called Water Heater Express to replace our hot water heater. They also installed a recirculation pump which brings hot water to our master bedroom on the other side of the house. No long wait to get in the shower and have hot water really fast! Love this and saving lots of water. They were very professional, cleaned up after and stuck to their estimate. We were able to get a professional grade unit for a fair price. I highly recommend them and would use them again.

As an MVP member, I requested an annual HVAC inspection. Jesse was very professional and…read moreknowledgeable, and found physical issues with the furnace. I was surprised as the unit is only 13 yr. old with no major previous concerns during past visits. It was recommended that the furnace be replaced either with a new ultra-low NOx unit or with a heat pump. I asked for further advice and a second "advisor" visit was scheduled the following week. I met with Bryan and after airing out my concerns with ultra-low NOx and with Bryan consulting with his office, he still recommended the ultra-low NOx unit. The price that I was quoted appeared to be very high so I did my research and asked another company for a blind apples-to-apples quote, which came in $4,000 cheaper. The other company also told me that Vacaville is still allowing for low NOx installations (for about the same price as ultra-low), which Service Champions did not know. Since I am a long-term customer with Service Champions and have had good experience with them, I asked them to match the other company quote, which they did and even beat their price by about $400. Not only that, Service Champions did some additional research and concluded that a low NOx furnace still is permitable for install in my city. I would have given them 5 stars but I believe they should have known that low NOx furnaces are still allowed in certain areas.

Service tech was professional, complete and has outstanding communication skills…read more Thank you Service Champions

Well when it's the second leak in the same spot YOU make sure you do your own investigation. We had…read morea leak in the ceiling a few years ago and the upstairs tenant said they had taken care of it. NOPE. DIDNT HAPPEN!! Fast forward and you have a soft in your sheetrock ceiling again in the same spot and new tenant in the upstairs unit. You call in a professional. Austin was able to come out the next day after contacting him. He was on time, professional, knowledgeable and accommodating (we had to wait for the upstairs tenant to come home for him to check their unit.). He diagnosed the issue and was out of there less than 1.5 hours. Thank you Austin for all your help. PS. During these current time (The Big C) you might find repair men not wearing their masks or gloves. Austin had both on continuously.

Used the Yelp message app this morning and received a quick reply to schedule a service this…read moreafternoon. Arrived exactly on time and for a very reasonable cost, resolved our issue quickly. Will definitely use these guys again.

Prompt, professional, and reasonably priced. Armando fixed our plumbing issue within 2 hours and…read moretook the time to explain what went wrong. Excellent service all around.

Ernie's always comes through when I need them. Tree roots…read morein the sewer line always a fun adventure. Quick service ,great quality and value