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    Lance Plumbing Solutions

    4.8 (51 reviews)
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    Response time

    20 minutes

    Response rate

    50%

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    Pics of the valve protruding.

    Hire Lance Plumbing (Carlos) at your own risk. I hired Lance Plumbing to install a shower valve for a bathroom remodel. Initially Carlos was responsive. He was very happy to explain in detail what the job entailed. Carlos gave me a reasonable price and I hired this company to do the plumbing. I provided Carlos with the tile and the valve we needed him to install. Carlos measured and stated he understood the placement of the valve needed to be flush with the existing drywall. Carlos did his measurements installed the valve, piping and the work looked good. When the tile setter began to install the tile he confirmed the valve placement would have the valve protruding about an inch. I reached out to Carlos asking him to return to address the valve. Carlos immediately stated the tile setter was at fault. I tried to explain to Carlos that the tile is flush with the existing wall and the issue is the valve placement. I asked Carlos to come by and let's discuss in person to see if theres an easy fix vs the back in forth over the phone. Carlos told me he was too busy to come by and look at the issue. I replied to Carlos please dont do this by making this a bigger issue. Carlos hung up the phone. He doesn't stand behind his work Beware!

    Rust from my water heater.
    erin k.

    Carlos came over today from Lance plumbing. To be be frank, I was unsure because the moment I asked for a quote from several plumbing companies for my water heater that stopped working, I got some really high estimates. Same experience with my roof leak and other work. What I found most important in deciding who to go with was honesty and clear explanation of what works what was needed and why. And every time everything worked out, it came down to the character of the person which I'd like to say I can discern talking to people. The ones that are really friendly and try asking about your personal life - your kids and family and the weather/small talk, to make you try to trust them....fake. They're doing it to butter you up so you won't say no to their prices. If you're unsure, just ask yourself if the work justifies the cost and compare with others. I know I'm stating the obvious but don't get suckered. Carlos from Lance I can say with confidence is an honest and sincere guy. From quote to work, he's maintained integrity and workmanship I wish others would use as their standard. True to his explanations, there was more to what i could see. Yes, i tried youtubing that made DIY seem simple and i thought i could just replace the thermocouple or the burner myself but my unit was 15 yrs old and Carlos explained in detail why i needed to replace it. We all know things deteriorate over time and water heaters are no exception. Not only will things break down but during its course, it can adversely impact other parts of the house. Rust is one of them (see pics). I didn't know that there was so much rust in my water tank. I could only imagine it running through my house thru the pipes and faucets and into my family's digestive systems! Anyway, listen to what you're told and see if it makes sense. With Carlos, it not only made sense but it's no nonsense, very reasonable pricing (definitely better than most out there) and my water heater is now perfect.

    Our stop valve was some weird size and needed replacing.  Carlos quickly replaced it and hooked up our bed equipment.
    Andrew R.

    We made a late Sunday request to replace a gas valve in our kitchen. Carlos quickly responded and fit us in to his schedule first thing Monday morning. He was very punctual, professional and friendly. I'm definitely keeping his number in my contacts.

    Alex d.

    Amazing service! Our water heater went out Saturday night. We called Carlos who responded right away and offer to replace it on Sunday morning. We discussed our options and an estimate over the phone. He brought over a new water heater and installed in a few hours. His service is careful, clean and he is knowledgeable and skilled. My highest recommendation!

    75 Gal Rheem water heater

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    17 days ago

    Always prompt, fast and does a thorough job. Responds quickly and has all necessary tools to insure a complete and successful job.

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    3 months ago

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    3 years ago

    Scheduled an appointment to look at an installation. Never showed up and didn't bother to let me know. Unreliable.

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    Carlos L.

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    4 years ago

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    3 years ago

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    4 years ago

    Arrived on time, courteous, informative, and did job efficiently. True professional. No complaints.

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    Carlos L.

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    4 years ago

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    3 years ago

    Professional; friendly; timely; reasonably priced...Carlos knows his business and is customer focused. says it all.

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    Review Highlights - Lance Plumbing Solutions

    Luckily I've been recommended to call Carlos from Lance Plumbing Solutions.

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    Better Home Plumbing Services

    5.0
    (272 reviews)

    Yaro did a great job from beginning to end on my water heater replacement…read more He was very responsive to my questions, both through Yelp projects and by text. He arrived promptly for the initial assessment, quickly evaluated the existing setup, and took the time to understand how my old water heater was installed before providing an estimate. His quote was very reasonable, and I appreciated that he didn't try to upsell me on unnecessary services. On installation day, he arrived when he said he would and completed the water heater replacement in about two hours. The entire process was smooth and hassle-free. I highly recommend Yaro for anyone looking for a reliable and honest plumber for a water heater replacement.

    I can't say enough good things about Yaro and Better Home Plumbing Services. We had an emergency at…read moreour house when our toilet suddenly started having serious issues, and Yaro was at our door within about 20 minutes of calling. He immediately assessed the situation, removed the toilet, found the source of the problem, and cleared everything out. He worked efficiently and carefully and took the time to explain what was going on and what he was doing along the way. What could have turned into a stressful, drawn-out situation was handled quickly and professionally. As a firefighter, one of the challenges is not always being home when something goes wrong. It somehow seems like these issues always happen when I'm on duty. Knowing that I have someone like Yaro who I can completely trust to come to my home, take care of the problem, and look out for my family while I'm at work gives me a tremendous amount of peace of mind. That kind of trust is hard to find and means a lot to me. Beyond his plumbing skills, Yaro is incredibly kind, friendly, respectful, and professional. He treats our home with care, communicates clearly, and makes sure everything is taken care of before he leaves. You can tell he genuinely cares about his customers and takes pride in his work. Yaro has absolutely earned our trust, and I wouldn't hesitate to call him again or recommend him to friends, family, or anyone looking for a dependable plumber. Fast response, excellent workmanship, great communication, and outstanding customer service. Five stars all the way! Cheers Yelp and Stay safe !

    Lance Plumbing Solutions - plumbing - Updated August 2026

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