Matt and Eli (Elijah) at In Demand Plumbing were fantastic! I contacted them about a whole-home…read morewater filtration system, and they took the time to explain the Halo 5 system in detail. Eli tested both my tap water and refrigerator-filtered water, and I was surprised by the results. He clearly explained how the system filters and conditions water throughout the home. Just two days later, they returned to install the system. Matt and Eli arrived on time, were professional, and got right to work. The installation was completed quickly, and they made sure I understood how everything worked before they left. I am very happy with the quality of their work and customer service. I highly recommend In Demand Plumbing and would definitely use them again!

I would rather allow my home to flood before inviting In Demand back. I am fair, and will start…read morewith positive: they responded quickly, and the leak was fixed. the negative (BUYER BEWARE): Beto arrived and before any work had begun I made the mistake of telling him that my deductible was $2,500 and I was concerned about cost. He QUICKLY said that they could absolutely do the job for $2,500! I told Beto I was concerned that he was just quoting my deductible, and he said that he understood and he could do the job for $2,000. but he had to call in a smaller employee in case they had to go into crawl space and dig (the crawl space is very tight). I asked him what if leak was against the wall and no digging was needed, he assured me price would be adjusted accordingly. again, my fault for not getting this in writing. He attempted to get to leak from garage and was unable to, so had to cut into my family room floor and wall. As I guessed leak was against the wall and was repaired. No one needed to go under house. Beto called two other workers (according to him because they had a small stature in case crawling was needed). I never saw all three working, two basically hung out. At the end I was presented with the $2,000 bill, I asked about the adjustment since no digging was needed, Beto told me his boss said no. but he would be nice and deduct $100. I paid my bill and called the owner with my concerns-he said that a quote should never be given before the plumber could see the actual problem and he would talk to Beto and call me back. That was last week, no call back. I waited to write this review to see if the owner would make things right, or at least explain the charges. So beware of this company-or at least Beto and his quotes, don't make my mistake and agree under stress and pressure! I had an active hot water leak under my house and I should have known better, but I didn't and they took advantage. UPDATE: I thought I was speaking with the owner originally, but it must have been a manager. The owner called me a couple of hours after I posted this review and said he was unaware of the situation. He said he would use this as a teachable experience with his employees, apologized, and offered me a $400 credit. I accepted the credit, and was going to take my review down, but it happened, people need to be aware. So I am adding this to know the owner did finally reach out and made things right. Unfortunately it didn't happen until I posted a review.

They were fantastic to work with - fast to respond, clear communication and reasonably priced…read more They will be my first call for any future issues.

Showed up on an emergency basis, at night, on a weekend. Very professional. Identified the problem…read moreand fixed it with alacrity. Clearly communicated the issue, what work needed to be done, and performed it. Would definitely use again and recommend. Five stars all the way!!

Naveed came and completed a new toilet install for us. He was super helpful in identifying some…read moreissues with the original plumbing, and gave us good suggestions and recommendations for the install. Super helpful and would highly recommend Naveed!

Had a leaking toilet and the water was getting under the flooring. Jorge came and took care of…read moreeverything! He also shared some knowledge that as a new homeowner I truly appreciate! Very pleased with the work, so happy I reached out to this company and will keep them in mind for future services that may arise! Thank you Jorge!!

I recently purchased an under-sink reverse osmosis water filtration system and needed it…read moreprofessionally installed. I had used Letts Plumbing in the past but had completely forgotten about them until I asked a friend at Standard Plumbing for a recommendation after receiving several installation bids. He immediately told me to call Letts Plumbing. Mary promptly returned my call and scheduled someone to come out the very next day. The plumber who arrived was extremely experienced and had installed many of these systems before. He quickly modified the drain connection without any issues and completed the installation efficiently and professionally. What really stood out to me was not only their expertise, but also how friendly, respectful, and professional everyone was -- from the office staff to the plumber himself. On top of that, their pricing was significantly better than the other bids I received, which saved me a considerable amount of money. Letts Plumbing has absolutely earned our trust, and they will be our go-to plumber from now on.

We continue to rely on Letts Plumbing for our various needs. They installed a water cutoff valve…read morefor a refrigerator water line (whoever did the initial install didnt put one in!). They most recently removed an old water softener and installed new copper piping where the softener connections were. Oddly, the tech charged us for new copper while keeping the copper sections he removed, saying he was adding it to their collection. I get not being able to reuse the sections connected to the old valves but there was some that could have been reused, or left for our recycling. Not a huge deal, just seemed odd that he mentioned keeping it for their future use. We'll still use Letts and recommend them to friends. They're very prompt. The work is done well. And the job sites are left clean.

Ramiro Guzman performed maintenance on my heater 3/11/2026. Ramiro arrived on time. He worked…read morequickly and efficiently. I especially appreciated his chking the heat output in my 3 level condo. When he was finished, Ramiro explained each part he had checked. He had taken photos of each of these parts which he used to explain what problems he was looking for. Ramiro is very personable. I appreciate his work and care for my heater and a/c unit.

My elderly mother's AC was acting up. Ethan came out to diagnose the problem. Explained the…read moreoptions to me over the phone and then sent Justin to do a more thorough check. We ended up needing a new furnace as it was 22+ years old but not new AC. We were able to confirm this with a third party. Excellent service throughout and they were so kind to my mom. Not pushy, patient with her. Great communication. Highly recommended!

I had a water heater crisis, and the Providence team was so helpful. They came out same day and…read morefixed it quickly! The plumber Ian explained everything to me and made me feel so much better. Price was better than the other 2 quotes I got! Thank you Ian, Andrew, and Jeremy.

We had radiant heat installed by a different company December 2024 - long story short, the job was…read morevery poorly done. A neighbor recommended Anthony from Providence Water Heaters. What a difference! They were so professional, communicative and knowledgable. They showed up when they said they would and got the job done before Christmas and despite an injury to a team member. After work commenced more items were discovered that were not up to code making the job even bigger yet they still got the job done within a reasonable time. Also, Anthony took my concerns and questions seriously and gave thoughtful answers and tried to work with me on correcting the previous installer's mistakes. Anthony , Andrew and the rest of their crew were a delight and a great experience. I HIGHLY RECOMMEND THEM.

Technician came promptly on time. He was courteous and knowledgeable. He made the diagnosis and…read morerepaired the AC with available parts on hand. The repair was completed within 4 hours on the same day that I called and made the appointment.

was on time, tech was very professional explaining the process as he went along. best describe:…read moreDiligence, polite, and mindful.