I recently purchased an under-sink reverse osmosis water filtration system and needed it professionally installed. I had used Letts Plumbing in the past but had completely forgotten about them until I asked a friend at Standard Plumbing for a recommendation after receiving several installation bids. He immediately told me to call Letts Plumbing. Mary promptly returned my call and scheduled someone to come out the very next day. The plumber who arrived was extremely experienced and had installed many of these systems before. He quickly modified the drain connection without any issues and completed the installation efficiently and professionally. What really stood out to me was not only their expertise, but also how friendly, respectful, and professional everyone was -- from the office staff to the plumber himself. On top of that, their pricing was significantly better than the other bids I received, which saved me a considerable amount of money. Letts Plumbing has absolutely earned our trust, and they will be our go-to plumber from now on. read more

Letts Plumbing - Reverse osmosis system - Plumbing Near Me

We had a clogged bathroom drain and emailed Lett's Plumbing first thing in the morning. I received a call back shortly thereafter, and they had Jeff at our house in less than an hour. Jeff quickly diagnosed the issue and cleared the drain. It turned out to be a hairball clogging the pipe. Unfortunately, I can't blame my husband for this one since he's bald. We were very happy with the prompt response and professional service. I would definitely use this company again and highly recommend them! read more

My kitchen sink drain needed to be snaked. Letts contacted me right away with a quote. Service was completed the same day. Tyler showed up on time, was friendly and professional, and completed the service quickly at the rate I was quoted. Highly recommended! read more

After having some really bad experiences with plumbing companies in the past, I was honestly a little skeptical going into this. Too often we've been told we needed expensive work that didn't feel necessary, or felt pressured into services we weren't sure about. This company was completely different. From the very beginning, they were honest, straightforward, and transparent about what needed to be done. They took the time to explain everything, never tried to upsell us, and I genuinely felt they had our best interests in mind. The pricing was fair, and there were no surprises. It's hard to find contractors you can truly trust, but this is one of those companies. Professional, knowledgeable, and honest from start to finish. I would absolutely use them again and highly recommend them to anyone looking for a plumber they can trust. read more

Adam did an amazing job fixing my water heater! He was professional, knowledgeable, and quickly figured out the issue. He explained everything clearly, worked efficiently, and made sure everything was running perfectly before he left. It's hard to find someone this reliable and honest these days. I really appreciated his attention to detail and great customer service. I highly recommend Adam to anyone looking for a skilled plumber! read more

These guys are not the cheapest but they showed up, did a good job and did it fast and all of that in a weekend emergency. Dustin is a great guy, honestly - whoever owns this business should give him a raise! read more

Had I leak in are living room Ceiling, They came within an hour, fixed the leak, Gone in an hour! Very Nice, cleaned up the mess!! Great customer service!!! read more

Kenny and his apprentice were amazing. Job was done quickly and efficiently and they even cleaned up. As usual, Lett's was fantastic! This is the 3rd time I've used them and they are always on time or early. The technicians are friendly and explain what needs to be done. I definitely recommend them. read more

I had such a great experience with Letts Plumbing and wanted to share it. I initially thought I just had a simple sink clog, but it turned out to be a major clog out near the main sewer line. Not exactly the kind of problem you want to deal with, but their team made it so much easier. From the moment I called, Alexis in the front office was wonderful. Friendly, responsive, and on top of everything. She got someone out quickly and kept me updated, which I really appreciated. Adam came to the house, and he was fantastic. Professional, calm, and clearly really knowledgeable. He walked me through what he was seeing, explained the issue without any pressure or upselling, and fixed everything efficiently. You could tell he genuinely cared about doing the job right. It's rare to feel this taken care of by a service company, but Letts Plumbing absolutely delivered. I wouldn't hesitate to call them again and highly recommend them to anyone who needs plumbing help. I'm a licensed contractor, so I have exceptionally high standards and I don't hand out praise lightly. They earned every bit of this review, and I wouldn't hesitate to call them again. read more

I contacted Letts Plumbing on a Sunday afternoon because my toilet valve wouldn't shut off, and I was scheduled to leave for vacation the next day. I submitted a request through their answering service, and about an hour later, Kody gave me a call. I explained the issue, and although he was already booked for the day, I think he could hear the urgency in my voice and was kind enough to squeeze me into his schedule. Kody came out, assessed the situation, and ended up replacing the entire toilet valve system. He also upgraded the water shut-off valve from an old oval multi-turn valve to a more modern and reliable quarter-turn shut-off. Throughout the process, Kody was professional, thorough, and incredibly patient -- he answered all of my (probably annoying) questions and took the time to explain everything clearly. I've used Letts Plumbing before, and they always do an excellent job. This experience was no different. I'll absolutely continue to rely on them for both regular and emergency plumbing needs. read more

I had a plumbing issue and a journeyman and apprentice showed up, they were both very professional and did a wonderful job. All problems are now solved. Definitely will use Letts Plumming in the future if needed. read more

Several years since I left a review for Letts Plumbing. Time for an update. Today's service from Josh was topnotch! He arrived before the 10 to noon timeframe but called to let us know he could come early. Very competent and personable guy. You can tell he likes what he is doing. Some copper pipe needed replacement. He had the job done within the hour minimum. Very fair price with a one-year guarantee. I juat read the history of the company from the company's founder Don Letts and later updates from grandson Shane. Very heartfelt. We need more business people like the Letts family. Highly recommend! read more

Our son saw great reviews on yelp and called Letts Plumbing Today Sunday. Kenny called back within 10 minutes. Kenny & Dustin were here within 20 minutes. The toilet and shower were backed up. They cleared the drain of some roots from the street. They found a giant hairball when they cleared the drain from the roof. Professional, knowledgable, and friendly service. Mario and Gloria Duarte read more

I'm pretty sure I won one of the 'Most Challenging Drain Clogs' this month. The first plumber tried, then a second plumber tried with various snakes, and the clog was still there! They recommended that I call Letts. Not all heroes wear capes. Dustin M. didn't. He came in with a humble, hardworking personality. It was a challenging clog even for him! However, he didn't give up. He reassured me that he would get this fixed today. He worked on it from all different angles, running back and forth the entire time. And eventually he did it! I appreciate him so much. I truly think he deserves a raise for his work ethic and his never-give-up attitude. Don't look any further. Start with this company if you have plumbing issues. They are honest and genuine. read more

I am blown away by the quality of service that I received from Letts plumbing!! They superseded all of my expectations. The owner, Sean Letts, came to my rescue drove from a family function to come help me when pipes burst in the ceiling and I could hear water gushing in the middle of the night. Sean spent over an hour with me trying to isolate the problem, making sure to check all my lines, and to determine the cause of the leak, but most importantly made me feel safe, secure and informed. And while he determined it wasn't a leak in the traditional plumbing, after much discernment he found it was an issue with my fire sprinkler system, he made calls for me to the appropriate people to find me someone who serviced the type of pipes that leaked, and had them come out right away. I now have my forever plumber. This is a small family business that has grown and grown, from the due diligence I've done since their visit, and Sean Letts and his family really look out for their neighbors. Did I receive a bill for his ample time and effort. I did not, but I would've gladly paid because I felt like I was in the best hands!! Kudos to Sean Letts, for being a man who leads by example, represents his business in the most beautiful way, and gave me all the education and advice needed. My experience was so solid!! And while I may forget what Sean had said I'll never forget how he made me feel cared for in a time of crisis. Thank you, Letts Plumbing! read more

Excellent service snaking my drain. They arrived promptly, took care of the problem, and suggested a few future options.

Had a plugged up sink called Letts plumbing Mike came out and had it snaked out and running great in less than a hour. Thanks to Mike and Letts plumbing. I will call them next time I have a problem. read more

A lot cheaper than a lot of other companies and very good. Only took them an hour to replace one toilet and a valve.

Great service, honest and on time. We worked with them multiple times now. Always happy with the outcome.

Prompt and quick to respond to our plumbing leak, courteous tech--efficient, respectful of our home, cleaned up workspace after he completed the repair read more

Lett's Plumbing and their truly incredible professional plumber, Sheldon and his assistant get 10 stars ( 5 not enough, ha ha) for the installation remodel project in the owner's suite- bathroom for a redo on our shower faucet spray assembly!!! It was an all day project that involved cutting into drywall to install a new valve. Sheldon helped us with placement of the vertical bar for the sprayer as well as answered questions and problem solved this project with amazing professionalism! Considering the extent of the work.... A big job, the pricing for this job was good! Lett's has now done 3 jobs for us. Sheldon is friendly, helpful, totally neat, and a consummate professional- we are thrilled! read more

Letts Plumbing - Finished shower assembly done by the amazing, Sheldon from Lett's Plumbing!!! - Plumbing Near Me

I have been having trouble with my pipes not draining well. Had 3 different companies to my house. Finally this company was able to fix the issue. read more

Called Letts Plumbing for a shower leak. They came out to fix it right away. Had a leaky bathroom sink which I was able to turn off. Tim helped me order the correct fixtures and I wanted to replace both bathroom sinks fixtures so they matched. Once my order was delivered they came the next day to install and replaced all the below sink water plumbing from the 90s in an hour. Great reliable company. read more

Letts is my new best friend. They made my stress level go down as the drains started flowing again. They quoted a price, Dustin came on time, did an excellent job, did not try to upsell services I dont need but explained services I specifically ask about. Did not try to take advantage of a senior citizen in distress. Thank You. Thank You. May you be richly blessed. read more

Called Lett's on a Thursday night because of a backed up sewer issue on a house that was not used for 6-7 months. Brian (goes by Mikey) showed up Friday afternoon, super energetic, immediately diagnosed the problem, had it snaked and draining within a hour. I've used and will continue to use Lett's plumbing. Highly suggest giving them a shot. read more

We had an odd issue where there was leaking happening under our kitchen floorboards. We've worked with Letts before and they were the first contact we called. Adam was professional and informative. Told us exactly what was the issue after investigating this. He had to come back due to the severity of the issue which involved tracking the cracked pipe but overall the job was completed for a fair price. read more

Another great experience with Letts Plumbing 8 year after having them install my tankless water heater. A leaking pipe fitting in a wall needed fixing and Letts responded promptly to my call and scheduled repair for the following day. Jeff was dispatched to the job and arrived within the planned 2 hour window and contacted me 20 minutes prior to arrival. A straight forward repair, he fixed the pipe within an hour. A classic case of why it's important to hire professionals like Jeff at Letts Plumbing instead of trusting contractors who think they can do every trade. Paying a bit more for skilled tradesman to do a job is definitely worth it in the long run. Thanks again Letts Plumbing! read more

Quick response, friendly technician and great service! I would highly recommend Letts Plumbing

We were referred to Lett's Pluming by our neighbors and one other homeowner. *Call in Support: Alexis--was professional and so pleasant to speak with. Keyed in on what our needs were for the visit--right away. *Supervisor, Adam Murphy and Dustin identified the existing plumbing issue and fixed with careful detail. *Service: Exceptional *Quality: Fixed the plumbing back up issue right away. Will recommend you near and far. read more

I've used Letts for years and they are the best. Really careful and they do quality work!

I've had them visit a couple of times. They have been professional, responsive, and effective. Dustin was the person who helped me, and I found him to be very fair and honest. Scheduling via email is most efficient (for me), and Alexis is super responsive and easy to work with. I would highly recommend Letts Plumbing! read more

Ever take one of those showers and the water is warm at best, and by the time you're done with the shower you know something is wrong with your water heater? That was me Sunday afternoon. My unit was showing a "replace burner" code. My best friend highly recommended Letts Plumbing so I called them right away, even though it was on the weekend and after hours. Their answering service took my call. She was friendly, professional and asked all of the right questions including, "Do you need same day service?" I did not. She took all of my contact information as well as what I was able to tell her about the water heater. She assured me the office would call in the morning, and they sure enough did! Mary was equally as friendly and professional. She explained the costs of labor and parts, as well as inquired about the model number and serial number of the unit. She said she had one time slot available in the afternoon between 1:30-3:30. At 1:00 I received a call from Plumber Jeff who told me he was 10 minutes out. He arrived professional and prepared. He had me in hot water ( in a good way!) in about 50 minutes! Outstanding service from start to finish. I'm ALWAYS weary of answering services but Letts has a fantastic team all around. Highly HIGHLY recommend!!! read more

Outstanding, professional, adaptable service! The best! This water heater replacement was my third experience with Lett's. Totally recommend! read more

Expert work, Good Value I called Lett's to replace the hot water heater in a single family home in Concord. Alexis got me on the schedule and within 2 days, the new hot water heater was installed. I highly recommend Lett's Plumbing. read more

Letts Plumbing - New hot water heater installed by Lett's Plumbing - Plumbing Near Me

I called Lett's Plumbing to fix a simple clogged shower drain, and it ended up taking three separate trips to get it working. During the job, they made a mistake cutting off my screw holes, and then expected me to pay for their own error. At no point did they mention that fixing it would supposedly take "hours of work" -- that only came up after the mistake was already made. Even after all that, the mistake was never corrected, and it felt like they were just trying to charge more hours to get paid. Very unprofessional and disappointing experience. I gave them multiple chances, but after three visits and more frustration than results, 3 strikes and you're out. read more

What an amazing experience, considering what we were dealing with. It started with an incredible call to their customer service care line. The woman was incredibly knowledgable and friendly and assured us she would send her best guy. And boy, did she! John came out and from the start was easygoing and confident. They got under the house and said nothing was wrong. They were able to find the other washout area and snaked it quickly and we were out the door for less than $300. We called them after a horrible experience with Rooter Hero that tried to upsell us on a $16000 job! We just found plumbers for life!! read more

Wow over 700 five star reviews, and I'm here to add another one! Great experience with Lett's plumbing who came to install an undersink reverse osmosis water filter and a new double head kitchen sink. Adam and Manuel came within the specified window, even called to let me know when they were on their way. They completed the job efficiently and well, were friendly and cleaned up afterward. What more can you ask for? Rates can't be beat. Love to know I'm supporting a small family owned business. Will definitely call them again! read more

Jared of Letts Plumbing did just a great job for us last week that we had him back for a number of jobs that we had been putting off for awhile. He took care of everything on our list with expertise and professionalism at a fair and reasonable cost. I highly recommend Letts and Jared. read more

I have used them for a very long time. Family run, on time, honest, reliable and clean. Impeccable work.

Weekend emergency toilet clog. . Prompt response. Made stressful situation easier. Call taker was friendly and on point, and the techs called with arrival time within a short time. The guys responded and were awesome. Handled job professionally and very friendly. Couldn't ask for more. Will use with any future plumbing needs. Thanks guys! read more