After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

I had a great experience with In Demand Plumbing! Ezekiel came out for an initial consultation and…read morereturned the following week to get the job done. He was very efficient, professional, and respectful throughout the entire process. He took the time to explain everything clearly and made sure I understood what needed to be done. I really appreciated how quickly everything was handled and how trustworthy and knowledgeable Ezekiel was. If you're looking for fast, reliable, and honest plumbing work, I definitely recommend In Demand Plumbing and be sure to ask for Ezekiel!

Eli and Matt arrived on time, and I like how I get a text message when they are on their way!…read moreClearing the main line that's under my front yard, and also a clog under my house wasn't easy, but they are diligent, work as a team, and with the use of camera's and multiple types of snake equipment they got the job done! I have used In Demand Plumbing for almost 20 years and always appreciate the great service! Thank you Eli & Matt!!

We had a plugged sink problem for a week. We tried with…read moreseveral plumbing companies, but couldn't solve the issue. Ed from Plumbing Solutions suggested replacing the pipes underneath the kitchen. Their price was good, including clean up the wet soil at the crawl space. Ed and another fellow was here on time, did a fantastic job in cleaning up and finished in a timely manner. Throughout the process, Ed was very patience and respectful in explaining the details of work needed done! Will definitely look them up if I have any future need! Highly recommend them!

We had an old water heater leaking. We called them to get an estimate and they offered half of what…read morea previous company estimated. After the estimate, they offered to do the repair right away. We accept. The plumber, Ed, was very professional and efficient. The whole replacement took no more than 90 minutes. We are super pleased with his services and would highly recommend them to anyone!!!

Incredible plumber. We just moved into a fixer-upper and there were multiple leaks we had to take…read morecare of. We evaluated around 6-7 companies, and off the recommendation of a neighbor we had Letts come out. I was a bit hesitant because you are charged for a minimum of an hour, there is no free estimate. However, in that time he shored up a leak with a temporary patch and had an estimate of how much work it would be to take care of everything, which ended up being much more reasonable than some other places we evaluated. Adam came back when he had enough open schedule to fix everything and some parts were shipped in. An incredibly nice guy, and just an incredibly fair and integrity oriented operation. All the vendors I evaluated were five stars with many reviews, but Letts was the only one that didn't feel like I was being upsold and he was just out there to help me solve my problems. Honestly can't wait to hire them again, which is an absurd thing to say about a plumber, but man what a great experience. I will rave about them to anyone who will listen.

We continue to rely on Letts Plumbing for our various needs. They installed a water cutoff valve…read morefor a refrigerator water line (whoever did the initial install didnt put one in!). They most recently removed an old water softener and installed new copper piping where the softener connections were. Oddly, the tech charged us for new copper while keeping the copper sections he removed, saying he was adding it to their collection. I get not being able to reuse the sections connected to the old valves but there was some that could have been reused, or left for our recycling. Not a huge deal, just seemed odd that he mentioned keeping it for their future use. We'll still use Letts and recommend them to friends. They're very prompt. The work is done well. And the job sites are left clean.

John the owner and Avery the tech were great. They took the time to actually diagnose the issue…read morerather than sell a replacement immediately. I had a 9 year Rheem. John on the phone walked assisted his tech to make sure he was trouble shooting. I immediately knew by his Questions he had experience. I went with the repair. Out of warranty does produce an argument to replace versus repair. I went with repair and felt xomf

Stay away from Nak for plumbing. This business does heartless pricing estimates!!!…read moreI had a broken cartridge in the shower the handle fell off. They came and tried convincing me over the phone that I needed to break the back wall behind the shower for $2,100. I said that was way too expensive and I called another company and the plumber came fixed it for $280 plus a new handle $50. ( no wall breaking ). Wow! I am shocked! New home owners. I know it is little bit of work but please do estimates 3 is a good number. The difference is $2,000. Run before you run out of money guys and get ripped off!!!!!! Reply to your reply Nak: Your worker at my house told me over the phone $551 for the cartridge change and $2,100 for to break the wall to chance the valve. Then 4 days later you sent me the new written estimate with lower pricing $336 cartridge change and $1,666 price for breaking the wall to change the valve maybe after seeing that I left another unhappy review to your other friends company Beastbay plumbing who quoted me $759 for cartridge and $2,297 to open the wall to change the valve. If your guy would quoted me $336 when he was at the house I would've happily went with you as it is a great price. I remember how rude that young man was over the phone with me. I remember you were a nice lady when you reschedule the appointment for the next morning because it was a big traffic at the night before and you plumber couldn't make it that evening It is the Right company!

They sent the technician fast, didn't wait too long. Technician knows what he was doing, diagnosed…read morethe problem with our thermostat, it's just that Service Champions don't carry the specific type of thermostat we have in our living room. But he informed us where to order and the specific type to order.

Two system annual analysis for performance; my engineer was most thorough in his review. He…read moreperformed more checks and diagnostics than Service Experts has done in ten previous years. He provided several quality suggestions to increase performance but did not oversell. Will keep Service Champions as our HVAC service provider.

I am writing to share some feedback regarding Ethan Rodriguez. He was a respectful, courteous…read moreprofessional who was thorough and highly accommodating throughout his work. He communicated consistently during the process, and it was evident that he takes great pride and ownership in his work and in how he represents your company. Best regards, Randall Urushima

Responsive service appointment followed by a thorough consultation on good options going forward…read more Installation happened several days later and went well. Installers worked hard and long remaining polite and cheerful despite a very warm day.

10/10. He took the time to troubleshoot and fix a problem for me at 4pm on a Friday. For free, on…read morethe phone, just to be helpful. Turned out the gas had been cut off via the earthquake valve. Told me how to reset it. In-laws got here today to stay for the weekend, and this probably saved me a divorce, too.

Great service and quality work! They switched out my Rinnai tankless water heater for Navien…read moreNPE-240A2 with no issues.

Came out to replace a leaking shower mixing valve/cartridge... They worked very fast and gave me a…read morequote on another plubming item that I have been putting off. Courteous and on time (early really) Will be using them again

Edwin and Jose provided top quality plumbing services. They installed a seismic house gas shut off…read morevalve and Grohe shower valve. The new shower valve cartridge that I purchased happened to be faulty during the installation. I really appreciated that they waited for me to go get another valve cartridge at the plumbing store so they could finish the shower installation that day. Their prices were the best of four quotes that I got from other plumbers, and I would highly recommend them if you have any plumbing needs. I will definitely call them for all my future plumbing issues.

I called Robert for some help on my water heater and he was able to guide me through the whole…read moreprocess. He let me know that my heater was under parts warranty so it would be cheaper to get the parts under them and then he would do the labor to install it. I get the part and message him and get a very quick scheduling and he was on time and quick. Absolutely amazing service and will look into using him for my water heater issues moving forward.

Robert was responsive and able to come in to my house the same day to assess my water heater. He…read morewas able to replace my water heater the next day. Very respectful and professional when communicating and punctual with his services. His pricing was also competitive.