Contractor lied about getting a license but charged me for it. He then started work anyway. He then left the job. Had to file a complaint before he eventually plaid some of what I paid him back. Later the City did not pass the work he did. Now he refuses to fix or give a remaining refund. Please do not hire this company. read more

Carlos and team were very responsive and ensured that everything was done correctly. We found another unrelated leak and we will be calling LDS. read more

After an initial miscommunication that Romeo apologized for, Carlos arrived and quickly resolved the issue with professionalism and expertise. I recommend Local Drain Specialist because they charge fair rates for their service and only recommend services that are necessary to resolve the issue. read more

Our water heater needed some attention and I contacted Local Drain Specialist via Yelp (last spring.) We did a lot of communication via the app and text message and after inspection we decided to get a new water heater. The technician that worked with us was very knowledgeable and friendly... and fast! I loved how convenient everything was. That night our new water heater was making all kinds of crackling sounds and they reassured us that was normal for a new water heater. The next day they followed up to make sure everything was ok - that was nice touch. Highly recommend for convenience and competence. read more

Came to attempt to fix my fire pit in my back yard in early May. Mario took my burner to attempt to repair and said he can do the job. Never heard back from them. Multiple calls to the business to either fix or return my burner with no reply back. Wasted 2 months with this company. And stole my burner to boot. read more

Jose and his team we're friendly, fast and at a good price for the job. They finished the job and cleaned up after they we're done. I will call for Jose again, when I need A plumber. Thank you. read more

I hired Local Drain Specialists to replace the wax ring on a toilet. Luckily I was able to get an appointment late afternoon the next day. A gentleman named Carlos came out. Very friendly, explained what he was doing. He was very friendly and represents the company well.. he had the repair done very quickly. I highly recommend this company, they are located in Martinez. I felt like it was getting service at a level that doesn't exist anymore. read more

Carlos (LDS) came by the same morning we contacted them. Our water bill had increased significantly last month over our normal monthly averages. We suspected a leak. Carlos went over the potential issues and after a while we concluded that there was no leak (main water meter did not move at all over a test period), we let the hose on a bit and the meter moved, then stopped when we turned it off. Basically a game of waiting and inspecting both inside and outside our house. We will be using his report to send to EBMUD indicating that we think a error was made by the meter reader. We will see how that all works out. Carlos was polite, knowledgeable, and patient. We will call him again if we have any plumbing issues in the future. We found LDS on Thumbtack. read more

These guys are AWESOME! We inherited a house from my fil and it had a lot of plumbing issues. Carlos and Romeo came out, helped us immediately when plumbing was coming up in our bathtubs. They let us know what was wrong immediately and gave us a few days to come up with the money to fix the problem. I love them! Their service is immaculate and I would recommend them to anyone! read more

UPDATE: Within a short time of posting my initial review, the co-owner, Carlos, reached out and apologized for my experience, and offered to make things right by coming out personally to clear my drain. In less than an hour, my drain was cleared! I appreciated that Carlos took the time to rectify the issue, and also saved me from getting swindled by another plumber. Would definitely recommend working with Carlos. Original Post: First they offered me a same-day appointment to snake my drain via the Yelp project/bid feature, then said it was no longer available. They then offered me a 12PM appt the next day and confirmed that their $99 drain cleaning special was still valid, and sent a confirmation text showing an appt window of 12-1PM. I called at 1:40PM when no one showed. I got a call back as was told the plumber's van wasn't working and that another plumber would be out at approx 2PM. At 230PM I was calling again because no one showed. I was assured someone was on their way, and this time told the plumber went to the wrong job first--so many excuses and not once did anyone take any accountability for the lack of communication. The plumber finally called around 240PM saying he was 20 mins away. It's now 3:22PM, and he finally arrived, quoting me $155 for the job. Hard pass. Unprofessional, no communication. Not worth the free estimate. read more

Great service! These guys responded to my request immediately and were able to change their schedule to meet sooner than originally planned. Super knowledgeable. I would highly recommend. read more

Woke up to a cold Water Heater with a malfunctioning gas valve. Hopped on Yelp at about 7 AM for recommendations and Yelp's system recommend 5 local services. 1 Responded with "Unable to Service" 2 of the services responded with "call us" (ugh) The remaining two engaged via my chosen platform and Romeo was by far the most responsive. (still waiting quotes from the other) We worked through the issue, discussed repair options (this part was under warranty but would take several days if i took that route) and chose to go ahead with the repair not using the warranty. Within 4 hours, Local Drain Specialists had acquired the part and Carlos (and helpers) arrived at my place to start the install before noon. Carlos was very thorough and obviously had a good eye for this work. He professionally replaced the defective part, flushed my system, and answered any questions I had with the appropriate amount of technical detail I wanted. I ABSOLUTELY will have Local Drain Specialists on my short list next time i need plumbing / drain work done. Update: The system failed again shortly after Carlos left, i contacted him and he immediacy contacted the vendor for additional information and found another potential fix that was masked by the failure of the primary part. He immediately made an 1 hour drive to get the proper part and installed it with no additional charge. Good folks to do business with! read more

I'm so impressed with these guys!! Their customer support was top-notch, making us feel like part of their family and keeping us updated every step of the way while they replaced our sewer line. Carlos and Romeo were fantastic; super experienced and professional. Plus, the discount they offered for first-time customers was a great bonus. If you need plumbing services, I highly recommend Local Drain Specialist! read more

Local Drain Specialist - Loved doing business with Local Drain, they did an excellent job on the sewer replacement. - Plumbing Near Me - Martinez, California

Came home from church to find that the compression valve from the copper pipe for my toilet tank had come loose and my second floor bathroom & bedroom was flooding. I used the Emergency Notice through Yelp and the first ones to arrive was Carlos of Local Drain Specialist. He brought up his tools, walked into the water soaked carpet with his socks, and connected the valve in just a few minutes. Very fast, friendly and professional. So thankful they came when they did. Literally, a God-send! I will be calling them back to replace my broken water shut off valve. read more

Our kitchen sink was not draining. They were easy to work with. Clear, transparent, fast, efficient, thank you.

My garbage disposal died after hosting a large party and I needed to get it fixed asap. I sent out a half dozen inquiries that night and Local Drain Specialist got back to me almost immediately. I explained the issue and Carlos came out the very next morning and replaced the disposal for a fair price. Carlos is knowledgeable, honest, and communicates well. Prices are reasonable. I highly recommend. read more

Needed to have my kitchen sink hydrojetted. LDS responded to my yelp quote within minutes and at a great price. I was able to schedule the service the next day. Our plumber was very professional, courteous, knowledgeable and efficient. Overall it was a great experience and I wouldn't hesitate to use LDS again. read more

I had a clogged kitchen sink, sent them a request, and they came out and fixed it the next day. The technician was very knowledgeable and friendly. I would definitely recommend them. They also gave me the best quote out of the many companies I contacted. read more

Ideal visit from Local Drain Specialist. The 2 technicians thoroughly inspected our issue and suggested an appropriate fix. Service was as requested. Will repeat for our next project! read more

Reasonably priced and very reliable. I am happy with the workmanship and would definitely hire them again when the need arises

These guys are the best. One of their competitors tried to charge me $4k and said it would take 5 hrs to fix a drainage issue at my business. Carlos and Romeo at the Local Drain Specialists, fixed my problem in an hour and a half for $625. Not only did they save me a ton of money, but I was back in business fast. 100% recommended! read more

Happy with service. Professional, timely, friendly. Enjoyed convo with (son), while papa completed work w no interruption. Ty

LDS was timely, excellent communication and they got the job done, very well! Thank you LDS!

Installed a smart water leak detector valve with automatic shut off , dudes are solid! Great work not complaining: great price , came on time and finish the job quick and clean , I would definitely keep using this guys for my projects. 100% recommend read more

Local Drain Specialist - Smart water leak detector valve with shut off - Plumbing Near Me - Martinez, California

Same day service without the price tag! My sink and shower both clogged up today. Friendly, fast and efficient! Thank You so much!

I had a toilet that's draining slowly. It's a Friday evening. I'm so glad Local Drain Specialist came within 2 hours and unclog everything fast! Very polite and responsive! Definitely recommend read more

I had sewage overflowing from my cleanout in front of my house. My plumber retired last year and had no idea who to call Soni went on yelp and sent out a request for service. Local Drain Specialists were the first to respond and I booked an appointment right away. The technician who came to my house was very professional, knowledgeable and experienced He had the job completed in no time. He used his camera to show me and my wife what was causing the issue with our clog. It was a section of pipe that was having some root intrusion. He explained how yearly maintenance can prevent issue like ours. I have never had a company be so thorough and put us at ease. I was expecting for them to try and sell.us some type of repairs but that wasn't the case. Their price was very reasonable compared to the other quotes we received. I will definitely be keeping their number and using them in the future Thank You Local Drain Specialists you guys were awesome. read more

Local Drain Specialist - Wipes from our house cleaning company - Plumbing Near Me - Martinez, California

Carlos and Romeo do great work. Friendly guys, expert service, reasonable price. I will use them again for sure.

The hot water ran out before we could take a shower or bath. A Local Drain Specialist came to our house and inspected the hot water heater. Our present heater had some installation problems. The water heater was less than a year old but a cheaper brand/model. After chatting with Carlos, we decided to upgrade our water heater. Carlos and his crew arrived the next day and completed the installation. It was evident that our new heater was installed by a professional who took pride in his work. Hot water? Yep, it is HOT, and it will still pump out hot water by the end of my shower. I am very pleased with the product and the workmanship. My hat is off to Carlos, Jazz, and Romeo for a job well done! read more

Their first service was quick and very good--I would have given them 5 stars. However, my experience with a second repair job was disappointing. No one showed up at the scheduled time, and I was told that previous jobs were delayed and needed to be finished first. I understood and agreed to reschedule for the next day, but once again, no one showed up. The technician ignored my messages and calls. When I reached out to their main number, I spoke with someone who seemed to be the owner or manager, who said he would contact the technician. After that, I never heard back--neither the technician nor the owner followed up. Unfortunately, their lack of communication and reliability has made it difficult to recommend them. read more

Stay Away from this business! Made an appointment. No show No one notify you that they can't come in for the appointment. When call them back to follow up to find out what happened no one answer. The worst nightmare ever. Zero star for this business read more

Our shower drain has been getting progressively worse over the past 3-4 months. Tried Drain-o and snakes and nothing was working. Called Local Drain Specialist today and they sent someone out within ONE HOUR. Carlos showed up and we couldn't have been more pleased with his service. He was very friendly, very straightforward about the issue, and had it all cleared out within 15 min! Also didn't try to upsell us on anything which has happened quite a lot to us. Great team. read more

It was pouring rain the day before and all our backyard drains, including our pool drain were clogged. I put out for Yelp help that night and heard back within 10 minutes with a response they would be there at 9am the next morning. Quick response, reliable and did a great job. Thank you! read more

These guys are great. I got bids through Yelp for many different plumbers, and they were the most cost competitive as I managed to get promotional price. Responded to my call for bids first in the early morning and had us fixed up by noon. They even managed to get to my house sooner than expected. Very friendly and offered a lot of advice on future maintenance. They gave us the standard 30 day warranty on removing the clog. read more

They were fantastic. I called several plumbers to clear my line; the first quoted me $250, and the second, whom I hired, couldn't clear it and suggested I pay $1,600 for a power water technique! I declined, called The Local Drain Specialist, and they cleared the line in just 20 minutes! I highly recommend them, and they'll be my go-to plumber from now on. read more

Great response times and customer service. Thank you for helping us in our emergency!

After getting the runaround from my home warranty, American home shield, to fix a shower drain, I reached out to a number of plumbing services on Yelp. Local Drain Specialist responded promptly and was most the reasonably priced. I sent pictures of the drain and description of the problem, Local Drain Specialist assured that it was a common issue and did not need all the services that my home warranty was trying to upsell to me. We scheduled an appointment for that week. Local Drain Specialist arrived on time and got to work. They fixed the drain issue and made sure the shower was draining properly. I will definitely be reaching out to them for future needs. I highly recommend. read more

The service was amazing and timely. The response time was also quick. 100% recommend local drain Specialists.

Fantastic plumbers! Carlos is very helpful and knowledgeable. They helped with all new plumbing for a kitchen remodel and delivered the work exactly to scope. Honestly the best value I could have asked for, fair pricing, and great results. I will be reaching out to them for all of my plumbing projects from here on! read more

The guys who came out to test my gas line to an outdoor kitchen project were very friendly and professional. I found out the landscaper who had installed my gas line, installed a line that was undersized and not very safe. Glad I had my line checked before installing my kitchen. read more