I purchased a car from this dealership in May 2025, and I have had nonstop issues ever since. Just…read moreone week after purchase, the check engine light came on. I had to bring the car back 6-7 times before it was even somewhat fixed. Not long after, the car broke down on the highway and had to be towed to their shop. I was without a vehicle for over a week. When I finally got it back, the very next day the car was hesitating to start and warning lights were coming on again. I returned it once more, and they said they replaced a hose. Two weeks later -- the check engine light came on again. When I told Carla that I would not continue making payments until the car was properly fixed, she became upset instead of trying to help. I asked if we could work something out to get me into a different vehicle, and I was told, "This would happen to any of the cars on our lot." That response alone says everything. Today I went to the dealership just to retrieve some personal belongings from my car and saw "REPO" written on the side. This was shocking, as I personally drove the car there, it was never repossessed, and I was never notified of anything related to a repo. When I started having problems with the car I was told "this never happened," This dealership has been dishonest, unprofessional, and dismissive throughout this entire ordeal. I strongly encourage anyone considering buying a car here to think twice.Save yourself the stress, money, and safety risk, I wouldn't wish this experience on anyone

Horrible! Carla is rude and she will hang up in your face. luckily I had a video of the bumper not…read morebeing on my son car cause they was trying to argue me down that it wasn't like that whn he purchased. the windshield wipers was bad and the air in the car was blowing warm not cold. They won't give you ur tags until u make ur first payment... note my sons car was financed not in-house. No one else can pick up the tags and they will argue you down about communication. make sure you have a paper trail...for everything.

I ordered a Mercedes Benz and they gave me $100 off the price…read more I paid $700 for the car to be shipped to me which was originally supposed to take 2-3 days max delivery from Texas to California. It's Monday now and I haven't received the car. It's weird because the dealer and the shipper keep telling me it'll arrive "today" every single day. Well today finally came after all of the dealer and shipper drama. The Benz paint was all covered in some sort of orange sticky oil or transmission fluid as the truck above it the last week has been dripping and leaking. And the cherry on top is that the shipper refused to give me the car because the dealer hadn't paid the shipper the delivery cost. Ridiculous. A car dealer that doesn't know how to deliver a car. After payment has been made. The worst car buying experience of my lifetime. The dealer called me this morning threatening me and calling me a shitty person after all they put ME through . I am filing complaints with: * Texas Department of Motor Vehicles * Texas Attorney General's Office * Better Business Bureau *Federal Trade Commission and contacting my attorney now. This dealer is in flagrant violation of the Texas Deceptive Trade Practices Act (DTPA) Jason Childers General manager of Vdubs aka Dallas cars of texas threatened me by yelling and screaming at me and calling me a shitty person and said he will drop the car off at the side of the road today near my home without signature.

I should have followed my gut…read more On a Saturday, I found 2 vehicles here. A Macan and a G63. With cash in hand, I tried to test drive. Ivan said, "we close in 30 min. Come back Monday." Mondays are busy, so I called Ivan back mid-day, and he said it's better to come by Tuesday. Monday night we ended up buying G63 at Sewell - incredible experience. Tuesday morning at around 8am I ask for a buyer's order for the Macan, so I can get a cashier's check. Ivan texts me an hour later, "the finance manager is sick but we can still make the deal today". Of course he asked for a deposit over the phone, before I could test drive - odd. I agree to head over for a test drive within the hour. As I'm walking out, he texts me to say there's an oil leak, so I can't test drive until Thursday. On Thursday I see online the car was sold. He didn't even call to say, we have other cars if you're interested. Thursday night we bought a new Macan Plano, another great experience. I collect cars and this was by far the strangest experience I've ever had.

Thank you for helping me find my Tesla. Make sure you have all the features you are ideally wanting.read more

We had a good experience here working with Josh. Good prices and big selection. No pressure…read moretactics and no haggling. I will say CarMax gave us a better price on the trade in by a good amount.

I did not purchase a car from here, but wanted to share my excellent experience with this…read moredealership. Cotroneo Auto Group offers an auto detailing service, and I got my 9-year old SUV (new to me) detailed by Paco. He did a terrific job on detailing the interior of my vehicle. I could not find an area that he missed in the interior. He was very thorough. The staff (Robert, Paco, Sheila) was terrific. They are kind folks who care about service. I felt welcomed as soon as I entered their door, and I wasn't even there to purchase a car! Note, I would recommend calling ahead to schedule a detailing appointment as this service is available mostly during the weekdays.

Scammers are using this close down business as a front do not do business with this company. It no…read morelonger exists. Local police have confirmed this dealership has been closed for a while. Police, and other are aware of this.

This place is amazing. I don't know if I can say enough about it…read more My parents went through Smart Auto Leasing for their Chrysler Pacifica, and after their experience, I knew I wanted to go through them for my next car I called Kent on a Friday morning after my 2005 Kia Sorento was on its last leg in hopes to start the process. I gave him all my information and what I was looking for. My heart has always belonged to crossovers/SUVs so he said he would find something for me within a couple days. He calls me the NEXT DAY with 3 options to choose from - wow! He told me to take my time and if I needed anything to call him, and he gave me his personal number. Smart Auto Leasing then calls me on Monday to see what I was feeling after thinking on it for a weekend. Kent said he would bring me whatever I was wanting by for a test drive while he picked up my car to take to their mechanic, and let's me keep the car for two days! Tuesday, I get all my things in order to visit Kent back at the office to finalize the car, and he is so thorough and makes sure I understand completely what is going on and what the process is. He was so supportive and helpful through the entire process! There was no pressuring or anxiety about this, which I was terrified would happen. Kent was able to find me exactly what I was wanting and then some AND keep it in my budget!!! I can't thank this man enough! So after just 4 days since my initial contact with Kent, I am now driving around a beautiful, black with charcoal interior 2017.5 Nissan Rogue S LX and have payments in my budget! As a college student, this experience was so simple and easy, yet I wasn't talked over or made to feel stupid for asking questions. There was mutual respect and understanding through the whole process. I genuinely recommend Smart Auto Leasing if you're looking to lease/buy a new car! And ask for Kent Booze, he's great!

The thing I hate about dealing with car dealerships or salesmen is that they'll sometimes go out of…read moretheir way to spin the "we aren't like other dealerships" storyline, then do exactly what all the other dealerships do. Smart Auto Leasing feels just about the same, despite their claims to the contrary. The first clue should have been that all the pre-auction off-lease inventory on their website is listed as "please call for price." In other words, "we want to chat a bit so we can ask a bunch of questions and then come up with a price to give you." So I did the deed: called in expecting to get jerked around talking to a salesman. I was hoping they'd just give me a price so I knew whether it was worth considering or not. I was feeling a little chatty on my drive to work, so I mentioned that it was for my wife, and that we had been working on buying this same car form another dealership but that the dealership pulled some shady stuff at the last minute and we backed out. Not surprisingly, the data mining began, with the salesman trying to learn as much as he could about me to figure out how to go about selling me one of their cars. Here are the questions he asked me up front: * My name * My phone number * My email address * My wife's name * What kind of car she drives * What kind of car I drive * The price of the car we were going to buy at the other dealership I understand all of that: it's a perfectly effective way to sell a car. But guess what I never got from him? A price for the car we were interested in. He needed to go do some research and get back to me with a price. He was also very direct in letting me know up front that they are also a FINANCING COMPANY and that if I buy my car from them in cash instead of financing, there is an additional $595 fee. Who does that?? "Fine," I said, "I'll just think of this as adding $600 to the price of any car you tell me." I made one and only one request of them at that point: to please email me the car information rather than calling me, since I would be in and out of meetings all day and would like to be able to get the information quickly without taking more time on the phone. Sure enough, an hour later, I was in a meeting and missed a call from them. So I sent another note using their contact form again asking to have the information emailed: I missed another call from them shortly after that. So I called back and left a message AGAIN on the salesman's direct line asking them to please just email it to me. It's now 5 hours later and although they've got all my information, I've got absolutely nothing from them. In short, seems like just another sales operation trying to move cars. EDIT: I called them at the end of the day and spoke with someone else who had no qualms about telling me the vehicle price over the phone without trying to learn my entire life's story. It was more expensive than comparable vehicles I've seen at traditional dealerships so I don't think I'm so interested.

They were very willing to work within my budget, super responsive with messages, and flexible with…read moremy time. The car matched the photos from the listing accurately - as for the mechanics and whether or not it's a 'lemon', time will tell and I will update accordingly (the whole 'as is' thing always makes me nervous, but I couldn't afford any additional protection and have always been hesitant about what that truly covers with smaller dealerships). The checkout process took under an hour and was very straightforward. The guy I worked with was also very friendly and didn't put on the icky "salesman" energy or try to sell me things I didn't need. My original car was stolen and I needed to get into something fast, and they made it happen ASAP!

They sell lemons that can't even pass emission inspections. Bought a car 2 years ago and have been…read moretrying to get it fixed to pass inspection. Never told us the pistons were bad and the car was leaking oil. We have to buy another one now bc it won't pass inspection after trying to get things fixed on it for a year. DO NOT BUY HERE.

I heard about Dallas Lease Returns from a friend of mine and I went there to look for a car. I met…read morewith Yulian and I could tell that he didn't just want to sell me a car, he really wanted to get to know me. I could tell that he truly cared about my needs and wants and did his best find the ideal car for me. I haven't currently bought anything from Dallas Lease Returns because we are still in the searching process. I know that with Yulian's help I'm going to walk away a 100% satisfied customer.

After retiring from the military and moving to Texas I was ready to buy my dream car but knew…read morenothing about the process, it's scary but Yulian made sure that every question was answered and all my worries were put at ease! I haven't bought anything from Dallas Lease Returns yet, but I know that with Yulian's help I'm going to walk away with my dream car soon!!

Sam was awesome. Communication was great from the start. Pricing was fair, and he did a fantastic…read morejob. Will definitely recommend to family and friends.

Knowledgeable, fair, and affordable. When you use Sam and his team you know you getting the best…read morevalue by someone with true integrity. You'll never feel like you're being taken advantage of and that alone is so valuable. Thanks Sam!