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Auto Planet

2.9 (8 reviews)
Closed • 9:00 am - 6:00 pm
Updated 1 week ago

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3 months ago

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9 years ago

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11 years ago

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11 years ago

Was willing to drive there and buy their car but they would not accept my trade-in. Something isn't right about this "dealership".

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9 years ago

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Auto Express - Bad response

Auto Express

(70 reviews)

We purchased a car from Auto Express two months ago, and it has been a nightmare ever since…read more Shortly after the purchase, we began having issues and decided to get a professional opinion. After taking it to three independent mechanics, we were told the car requires over $10,000 in repairs--and more importantly, that it's dangerous to drive in its current condition. If my son and his family were going at a high rate of speed at the time it broke, it could have caused an accident. All three mechanics said the vehicle was a danger to be on the road. When we brought this to the dealership's attention, their response was that we could have had the car inspected if we had asked. We were under the impression that they had a mechanic on-site, given the size of their lot and number of vehicles. This lack of transparency was disappointing and misleading. We have since learned that Auto Express often sources their vehicles from up north and coastal regions, where cars are commonly exposed to severe rust and deterioration. This was never disclosed to us during the sales process. We feel completely taken advantage of. If you're considering buying from Auto Express, have the vehicle thoroughly inspected by an independent mechanic before signing anything, and ask where the car originally came from. We wouldn't wish this experience on anyone.

These folks are just selling cars on a "what you see is what you get basis." They are very straight…read moreforward that they don't care what's wrong with the car, it's your job to evaluate it and decide if it's right for you. They aren't doing anything shady at all, but they did have a whole lot of very worn cars I would be afraid of. The unit I went to look at wasn't ready to show as far as I'm concerned. It had a leaking donut gasket in the exhaust, the cowl vents full of dirt and grass, and the console lid inside the car had been shredded. I didn't even ask them to get it out of the garage where I could drive it. I was looking at a big Buick, but they also had a super-clean Chevrolet Impala with a few more miles on it, but the car was in well-cared-for condition. I asked them to get that one out and we took it for a test drive and found nothing wrong with it but a "service air bag" light on, which we were willing to deal with. The suspension was still tight, the interior in blemish-free condition, a minor blemish on the rear plastic bumper cover, and the engine compartment clean. The motor was absolutely quiet, and running well, and so I left with a slightly younger Chevrolet than the Buick I thought I was interested in. Buyer beware on some of the units on this lot, but they are not misrepresenting them. It's the buyers responsibility to decide if a unit is right for them, and I'd encourage anyone to check carefully. They had some certified junk on the lot, but had some equally clean units in good condition. It all depends on what you want to pay, and how much car you expect to get for your money. Nothing about this transaction appeared to be shady, or in any way intended to misrepresent what they have to sell. They were courteous, kind, and professional in all parts of this transaction. I particularly like that they didn't even offer me an extended warranty, or try to add other charges into the transaction, such as dealer preparation, which I view to be taking advantage of the ignorant. It was cash-and-carry, and if it breaks they buyer gets both pieces. I've had the car in service for a week now, and I have discovered a minor transmission leak. At age 13 with 120,000 miles on it that's a little deal to me, and I'm satisfied with what I paid.

The Car Network - Cars

The Car Network

(35 reviews)

Great people ! Good business ! Good deal! Will buy again !…read moreAnd again, Go see Matt

I purchased a car from this dealership in May 2025, and I have had nonstop issues ever since. Just…read moreone week after purchase, the check engine light came on. I had to bring the car back 6-7 times before it was even somewhat fixed. Not long after, the car broke down on the highway and had to be towed to their shop. I was without a vehicle for over a week. When I finally got it back, the very next day the car was hesitating to start and warning lights were coming on again. I returned it once more, and they said they replaced a hose. Two weeks later -- the check engine light came on again. When I told Carla that I would not continue making payments until the car was properly fixed, she became upset instead of trying to help. I asked if we could work something out to get me into a different vehicle, and I was told, "This would happen to any of the cars on our lot." That response alone says everything. Today I went to the dealership just to retrieve some personal belongings from my car and saw "REPO" written on the side. This was shocking, as I personally drove the car there, it was never repossessed, and I was never notified of anything related to a repo. When I started having problems with the car I was told "this never happened," This dealership has been dishonest, unprofessional, and dismissive throughout this entire ordeal. I strongly encourage anyone considering buying a car here to think twice.Save yourself the stress, money, and safety risk, I wouldn't wish this experience on anyone

Simple Auto DFW - The car my personal belongings were in ! This was not my car. I had a 2015 Nissan Rogue

Simple Auto DFW

(17 reviews)

I want to take the time out and make sure everyone knows that Simple Auto has been the best…read moreexperience I have ever had with a car dealership! They have gone above and beyond for me a few different times and with different situations that could have been very stressful but they made sure it wasn't! I have been with them since 2012 and am now currently buying my 2nd vehicle from them! They are truly all about keeping the customer happy and doing whatever it takes! They have grown to be more like part of the family for sure! If you are looking for a reliable, safe, and customer oriented dealership this is definitely the place to go!

I purchased my car on April 1, 2026 and at that time, I was told that if I didn't have full…read morecoverage that I could purchase the premium coverage from the dealership which I did. on the clause of the contract it states that if you get full coverage they will credit your premium to your contract. I.e. I would think your payments. So I get full coverage, not even 24 hours after purchasing the car on 4/2/2026 and when I'm trying to get the proof to them, they stated they didn't get it the first time so I sent it again and I stayed on the phone until somebody confirmed. At this time is when I'm asking about the credit for the premium that I already paid for. I was told by Karen in the Payments department, that it's not refundable or eligible to be credited even though my contract says that it is, I literally was transferred to three different people just to still not get a solution to my problem. The last person I spoke to was Juanita and although she calmed me down and took my complaint, she still let the whole day go by without giving me some type of update on this issue. Not honoring the details of your own contract, seems like a legality issue here to me. it's either they do what the contract says or it'll have to be disputed it with my bank because it's a service that was canceled, but you're not giving me my money back for it. Good car despite despite needing a tuneup but this is bad customer service. I wouldn't recommend my enemy to this dealership.

Sport City Toyota - Broken vent panel

Sport City Toyota

(301 reviews)

Bought a new vehicle from here, for the first time, and the overall experience was good. This…read moredealership was out of our way but it was well worth it at the end. Our sales person was Khurram (Kay) Samana and he was fantastic! I highly recommend him and will personally go back to him next time as well. This is a no frill, small, simple, and straight forward dealership that doesn't enforce any unnecessary markups and/or ports on you like other dealerships does. Don't expect anything VIP either as their whole motto is to sale a vehicle with good customer service and nothing else. Of course, do your prior research and negotiate accordingly. There was a whole bunch of construction when I went last time, so it was a little pain to get in and out. It was almost an hour wait when we were finally called in by the finance department as it appears that only one person was working during that time. Also, they ran out of gas by the time we got the vehicle keys, so I didn't get a full tank. However, when I went back to pickup my license plate they gladly filled it up without any issues.

This stinks. I bought a 2025 Land Cruiser with tons of technology and nobody, including the 800…read morenumber at Toyota knows anything about the vehicle's electronics. I I've have put off going in for an oil change for almost a year because I dread dealing with service. Good luck finding a Toyota dealership in Dallas that isn't a 2-2.5 in yelp reviews.

Auto Planet - car_dealers - Updated May 2026

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