These guys were great! One of them, I wish I could remember his name, rescued me from accepting a…read morewrong diagnosis at a major company across the street. I also had them install a door handle a few days later. The charges were very reasonable. I definitely recommend East Dallas Automotive!

I recently had an accident with another insured driver- I was able to choose my body shop for…read morerepairs- instantly chose East Dallas Automotive. They have been so easy to work with. The owner is responsive along with the others he has employed. They have made working with my own insurance and 3rd party insurance companies seamless. Great work! A few items popped up after repair and they quickly came to pick car up and returned back within a 24 hr period. All concerns were addressed. Thank you East Dallas Auto!

We purchased a car from Auto Express two months ago, and it has been a nightmare ever since…read more Shortly after the purchase, we began having issues and decided to get a professional opinion. After taking it to three independent mechanics, we were told the car requires over $10,000 in repairs--and more importantly, that it's dangerous to drive in its current condition. If my son and his family were going at a high rate of speed at the time it broke, it could have caused an accident. All three mechanics said the vehicle was a danger to be on the road. When we brought this to the dealership's attention, their response was that we could have had the car inspected if we had asked. We were under the impression that they had a mechanic on-site, given the size of their lot and number of vehicles. This lack of transparency was disappointing and misleading. We have since learned that Auto Express often sources their vehicles from up north and coastal regions, where cars are commonly exposed to severe rust and deterioration. This was never disclosed to us during the sales process. We feel completely taken advantage of. If you're considering buying from Auto Express, have the vehicle thoroughly inspected by an independent mechanic before signing anything, and ask where the car originally came from. We wouldn't wish this experience on anyone.

These folks are just selling cars on a "what you see is what you get basis." They are very straight…read moreforward that they don't care what's wrong with the car, it's your job to evaluate it and decide if it's right for you. They aren't doing anything shady at all, but they did have a whole lot of very worn cars I would be afraid of. The unit I went to look at wasn't ready to show as far as I'm concerned. It had a leaking donut gasket in the exhaust, the cowl vents full of dirt and grass, and the console lid inside the car had been shredded. I didn't even ask them to get it out of the garage where I could drive it. I was looking at a big Buick, but they also had a super-clean Chevrolet Impala with a few more miles on it, but the car was in well-cared-for condition. I asked them to get that one out and we took it for a test drive and found nothing wrong with it but a "service air bag" light on, which we were willing to deal with. The suspension was still tight, the interior in blemish-free condition, a minor blemish on the rear plastic bumper cover, and the engine compartment clean. The motor was absolutely quiet, and running well, and so I left with a slightly younger Chevrolet than the Buick I thought I was interested in. Buyer beware on some of the units on this lot, but they are not misrepresenting them. It's the buyers responsibility to decide if a unit is right for them, and I'd encourage anyone to check carefully. They had some certified junk on the lot, but had some equally clean units in good condition. It all depends on what you want to pay, and how much car you expect to get for your money. Nothing about this transaction appeared to be shady, or in any way intended to misrepresent what they have to sell. They were courteous, kind, and professional in all parts of this transaction. I particularly like that they didn't even offer me an extended warranty, or try to add other charges into the transaction, such as dealer preparation, which I view to be taking advantage of the ignorant. It was cash-and-carry, and if it breaks they buyer gets both pieces. I've had the car in service for a week now, and I have discovered a minor transmission leak. At age 13 with 120,000 miles on it that's a little deal to me, and I'm satisfied with what I paid.

Got a great deal, well below MSRP with excellent service. Attention to detail is superb.read more

I was trying to help out my elderly cousin by arranging for them to come get her CR-V which has a…read moredead battery. The battery was replaced by Rusty Wallace less than 2 years ago. They told me they didn't tow in vehicles even though they have done it 2 times before. I would need to arrange to have the car towed in myself. I then offered to remove the battery and bring it in to them but they said it had to be in the vehicle for warranty coverage. No compassion what so ever. I could buy a new battery for what the tow is going to cost.

10 STRS!! DFW Auto Finance is the greatest place to have…read moreyour vehicle maintained. This is a used auto dealer with his own shop. These guys are really great! Fair prices, honest service, the best in the business. Fadi, the owner, will take care of all your needs, no matter what. He is honest to a fault, no kidding. I drive from Royse City to see him, and my family does the same. We all love Fadi and his guys. Really happy to do business here and I highly recommend his services. Thank you, Fadi! Sincerely, Dave Russell and Family

On 3/5 I purchased a vehicle here. I returned 2 days later because the check engine light came on…read more Instead of informing me of what the issue was, they cleared the code and said it was nothing to be concerned about. I knew that was not true. The next day the light came on again. This is when I'm told it was a bad O2 sensor. We're going to order one and call you when it gets here, is what I'm told. This never happened. 6 weeks later I no longer have a vehicle and I'm out of $7000. DO NOT PURCHASE FROM THIS DEALERSHIP!!

Great people ! Good business ! Good deal! Will buy again !…read moreAnd again, Go see Matt

I purchased a car from this dealership in May 2025, and I have had nonstop issues ever since. Just…read moreone week after purchase, the check engine light came on. I had to bring the car back 6-7 times before it was even somewhat fixed. Not long after, the car broke down on the highway and had to be towed to their shop. I was without a vehicle for over a week. When I finally got it back, the very next day the car was hesitating to start and warning lights were coming on again. I returned it once more, and they said they replaced a hose. Two weeks later -- the check engine light came on again. When I told Carla that I would not continue making payments until the car was properly fixed, she became upset instead of trying to help. I asked if we could work something out to get me into a different vehicle, and I was told, "This would happen to any of the cars on our lot." That response alone says everything. Today I went to the dealership just to retrieve some personal belongings from my car and saw "REPO" written on the side. This was shocking, as I personally drove the car there, it was never repossessed, and I was never notified of anything related to a repo. When I started having problems with the car I was told "this never happened," This dealership has been dishonest, unprofessional, and dismissive throughout this entire ordeal. I strongly encourage anyone considering buying a car here to think twice.Save yourself the stress, money, and safety risk, I wouldn't wish this experience on anyone

I want to take the time out and make sure everyone knows that Simple Auto has been the best…read moreexperience I have ever had with a car dealership! They have gone above and beyond for me a few different times and with different situations that could have been very stressful but they made sure it wasn't! I have been with them since 2012 and am now currently buying my 2nd vehicle from them! They are truly all about keeping the customer happy and doing whatever it takes! They have grown to be more like part of the family for sure! If you are looking for a reliable, safe, and customer oriented dealership this is definitely the place to go!

I purchased my car on April 1, 2026 and at that time, I was told that if I didn't have full…read morecoverage that I could purchase the premium coverage from the dealership which I did. on the clause of the contract it states that if you get full coverage they will credit your premium to your contract. I.e. I would think your payments. So I get full coverage, not even 24 hours after purchasing the car on 4/2/2026 and when I'm trying to get the proof to them, they stated they didn't get it the first time so I sent it again and I stayed on the phone until somebody confirmed. At this time is when I'm asking about the credit for the premium that I already paid for. I was told by Karen in the Payments department, that it's not refundable or eligible to be credited even though my contract says that it is, I literally was transferred to three different people just to still not get a solution to my problem. The last person I spoke to was Juanita and although she calmed me down and took my complaint, she still let the whole day go by without giving me some type of update on this issue. Not honoring the details of your own contract, seems like a legality issue here to me. it's either they do what the contract says or it'll have to be disputed it with my bank because it's a service that was canceled, but you're not giving me my money back for it. Good car despite despite needing a tuneup but this is bad customer service. I wouldn't recommend my enemy to this dealership.

Bought a new vehicle from here, for the first time, and the overall experience was good. This…read moredealership was out of our way but it was well worth it at the end. Our sales person was Khurram (Kay) Samana and he was fantastic! I highly recommend him and will personally go back to him next time as well. This is a no frill, small, simple, and straight forward dealership that doesn't enforce any unnecessary markups and/or ports on you like other dealerships does. Don't expect anything VIP either as their whole motto is to sale a vehicle with good customer service and nothing else. Of course, do your prior research and negotiate accordingly. There was a whole bunch of construction when I went last time, so it was a little pain to get in and out. It was almost an hour wait when we were finally called in by the finance department as it appears that only one person was working during that time. Also, they ran out of gas by the time we got the vehicle keys, so I didn't get a full tank. However, when I went back to pickup my license plate they gladly filled it up without any issues.

This stinks. I bought a 2025 Land Cruiser with tons of technology and nobody, including the 800…read morenumber at Toyota knows anything about the vehicle's electronics. I I've have put off going in for an oil change for almost a year because I dread dealing with service. Good luck finding a Toyota dealership in Dallas that isn't a 2-2.5 in yelp reviews.

Overall, Great experience! Everyone was very helpful and met our needs especially Rodrigo. He…read morehelped us choose the perfect truck for our family and managed to explain everything.

New vehicle sales - Erick Soto was great to deal with. He…read moreworked with his mgmt to get the best possible deal for us on trading in our Jeep Rubicon on a 2026 Maverick Hybrid. He was thorough and very knowledgeable in how the features worked and that was a huge help for us. When it comes time to trade in again, we will be looking to Randall Reed's Planet Ford 365 and Erick Soto. Thank you Erick!

Felipe was amazing!! He is located at the Dallas location but bought my jeep compass at Arlington…read morelocation. I truly needed a car and he was patient with me while I got everything in order to buy. He went above and beyond . I highly Recommend Felipe and Chacon auto .

Mr.Duane is the salesman for you. He's professional and very knowledgeable of his work he's going…read moreto make sure you get in a car...walk in drive out