These folks are just selling cars on a "what you see is what you get basis." They are very straight…read moreforward that they don't care what's wrong with the car, it's your job to evaluate it and decide if it's right for you. They aren't doing anything shady at all, but they did have a whole lot of very worn cars I would be afraid of. The unit I went to look at wasn't ready to show as far as I'm concerned. It had a leaking donut gasket in the exhaust, the cowl vents full of dirt and grass, and the console lid inside the car had been shredded. I didn't even ask them to get it out of the garage where I could drive it. I was looking at a big Buick, but they also had a super-clean Chevrolet Impala with a few more miles on it, but the car was in well-cared-for condition. I asked them to get that one out and we took it for a test drive and found nothing wrong with it but a "service air bag" light on, which we were willing to deal with. The suspension was still tight, the interior in blemish-free condition, a minor blemish on the rear plastic bumper cover, and the engine compartment clean. The motor was absolutely quiet, and running well, and so I left with a slightly younger Chevrolet than the Buick I thought I was interested in. Buyer beware on some of the units on this lot, but they are not misrepresenting them. It's the buyers responsibility to decide if a unit is right for them, and I'd encourage anyone to check carefully. They had some certified junk on the lot, but had some equally clean units in good condition. It all depends on what you want to pay, and how much car you expect to get for your money. Nothing about this transaction appeared to be shady, or in any way intended to misrepresent what they have to sell. They were courteous, kind, and professional in all parts of this transaction. I particularly like that they didn't even offer me an extended warranty, or try to add other charges into the transaction, such as dealer preparation, which I view to be taking advantage of the ignorant. It was cash-and-carry, and if it breaks they buyer gets both pieces. I've had the car in service for a week now, and I have discovered a minor transmission leak. At age 13 with 120,000 miles on it that's a little deal to me, and I'm satisfied with what I paid.

DON'T BUY A VEHICLE FROM THIS DANGEROUS PLACE!!! Sold me a car NOT Safe To Be On The Road. I…read morebought it for my disabled mother who along with my brother almost died in the piece of junk on the freeway at 65 mph. Mechanic lied about the vehicles condition, while standing next to the salesman. Giving him the benefit of the doubt, maybe his is a really stupid mechanic, since he said nothing was wrong with the car except a "loose nut" on a random bracket. NOPE, it was a motor mount that came off while doing 65 on the freeway, almost killing my mother and older brother. I understand the 'what you see is what you get' policy BUT what about what you Can't See and then they LIE about it?? what about that?? This place needs its business license revoked because they sell vehicles UNSAFE for the road, Endangering People's Lives, and not just the person driving the piece of shit but other people in the other cars damaged by the UNSAFE car you bought from an unscrupulous dealer. I am reporting all of this to the BBB and the Texas attorney general. Your business practices are endangering peoples lives.

Got a great deal, well below MSRP with excellent service. Attention to detail is superb.read more

The sales department is top notch! The sales manager was professional when I called to inquire…read moreabout an advertised vehicle and he set me up with Carlos who was great to deal with! Then the finance Manager went above and beyond to accommodate the package and percentage rate that I was looking for. Thanks guys it has been a pleasure

On 3/5 I purchased a vehicle here. I returned 2 days later because the check engine light came on…read more Instead of informing me of what the issue was, they cleared the code and said it was nothing to be concerned about. I knew that was not true. The next day the light came on again. This is when I'm told it was a bad O2 sensor. We're going to order one and call you when it gets here, is what I'm told. This never happened. 6 weeks later I no longer have a vehicle and I'm out of $7000. DO NOT PURCHASE FROM THIS DEALERSHIP!!

We had an excellent experience purchasing from DFW Auto Financing. Fadi was out of town and in…read moreanother time zone, but ensured that the process went extremely smoothly. His employee is also very nice, and we encountered a repeat customer while there. He is honest and a good person to work with. We will buy from him again in the future.

Great people ! Good business ! Good deal! Will buy again !…read moreAnd again, Go see Matt

I purchased a car from this dealership in May 2025, and I have had nonstop issues ever since. Just…read moreone week after purchase, the check engine light came on. I had to bring the car back 6-7 times before it was even somewhat fixed. Not long after, the car broke down on the highway and had to be towed to their shop. I was without a vehicle for over a week. When I finally got it back, the very next day the car was hesitating to start and warning lights were coming on again. I returned it once more, and they said they replaced a hose. Two weeks later -- the check engine light came on again. When I told Carla that I would not continue making payments until the car was properly fixed, she became upset instead of trying to help. I asked if we could work something out to get me into a different vehicle, and I was told, "This would happen to any of the cars on our lot." That response alone says everything. Today I went to the dealership just to retrieve some personal belongings from my car and saw "REPO" written on the side. This was shocking, as I personally drove the car there, it was never repossessed, and I was never notified of anything related to a repo. When I started having problems with the car I was told "this never happened," This dealership has been dishonest, unprofessional, and dismissive throughout this entire ordeal. I strongly encourage anyone considering buying a car here to think twice.Save yourself the stress, money, and safety risk, I wouldn't wish this experience on anyone

I want to take the time out and make sure everyone knows that Simple Auto has been the best…read moreexperience I have ever had with a car dealership! They have gone above and beyond for me a few different times and with different situations that could have been very stressful but they made sure it wasn't! I have been with them since 2012 and am now currently buying my 2nd vehicle from them! They are truly all about keeping the customer happy and doing whatever it takes! They have grown to be more like part of the family for sure! If you are looking for a reliable, safe, and customer oriented dealership this is definitely the place to go!

They deal with faulty inspection stickers with the check engine light on. They refuse to talk or…read moredeal in a real conversation. Dont waste time or money. I didnt know ALL the cars were over 120,000 miles good lord. The car check engine light came on not even 1000 miles out but you got an inspection sticker for me? Dont even have the car and still no inspection, but the light is on. And you got an inspection sticker for me. It wouldnt pass at the local shop how you got it? As you said, you the car lot. You guys are gonna lose selling cars with no inspection stickers and check engine lights coming on shortly after you get the vehicle, not even 30 days?

Bought a new vehicle from here, for the first time, and the overall experience was good. This…read moredealership was out of our way but it was well worth it at the end. Our sales person was Khurram (Kay) Samana and he was fantastic! I highly recommend him and will personally go back to him next time as well. This is a no frill, small, simple, and straight forward dealership that doesn't enforce any unnecessary markups and/or ports on you like other dealerships does. Don't expect anything VIP either as their whole motto is to sale a vehicle with good customer service and nothing else. Of course, do your prior research and negotiate accordingly. There was a whole bunch of construction when I went last time, so it was a little pain to get in and out. It was almost an hour wait when we were finally called in by the finance department as it appears that only one person was working during that time. Also, they ran out of gas by the time we got the vehicle keys, so I didn't get a full tank. However, when I went back to pickup my license plate they gladly filled it up without any issues.

This stinks. I bought a 2025 Land Cruiser with tons of technology and nobody, including the 800…read morenumber at Toyota knows anything about the vehicle's electronics. I I've have put off going in for an oil change for almost a year because I dread dealing with service. Good luck finding a Toyota dealership in Dallas that isn't a 2-2.5 in yelp reviews.

New vehicle sales - Erick Soto was great to deal with. He…read moreworked with his mgmt to get the best possible deal for us on trading in our Jeep Rubicon on a 2026 Maverick Hybrid. He was thorough and very knowledgeable in how the features worked and that was a huge help for us. When it comes time to trade in again, we will be looking to Randall Reed's Planet Ford 365 and Erick Soto. Thank you Erick!

Either ford vehicles break down faster than they can repair them or their service department is…read moreabout the worst most disorganized, operation around! I dropped my car off to have work done and it sat there for 3 days before they would even look at it. Then the 2day weekend comes in but I call the service department on Saturday morning and left a message for the service rep to call me back as he was"out to lunch" Three hours later I never got a call back. What I did learn was that on Friday they determined what needed to be done but never bothered to call me to advise. Parts were not ordered. I had to tell them to order the parts on Saturday rather than wait until Monday. K waited until Wednesday to call back only to learn they had not touched my car to repair it using the excuse they had to order parts. I learned the parts came in Tuesday, the day before and sat there with nothing being done as of late Wednesday afternoon, the eight day they had the car. The next excuse was that people were ahead on me!!! I already waited 8 days, were there others waiting 9 days??? Needless to say I blew a gasket and let them know I was less than impressed. I spoke with the service manager who said he would look into it. It was 4:30pm. About 10 minutes later he called back saying they would "try" to complete the work as soon as possible. I explained that was not an answer. 30 minutes later I received a call to advise the car was ready to be picked up. There you have it. They held the car for 8 days with no results. They did not return calls until I finally blew my top. Yet when I raised hell they completed the job in 30 minutes I lost several hundred dollars in wages yet never received do much as an apology. What coukd improve? Fire everyone and hire people that know what the word "service" means. Clearly Planet Ford must be from some other planet.