Stopped in today, and this Denny's tops the rest for the most important focus, customer service. From the moment i walked in, Robin greeted me with a smile, and provided exceptional, friendly service beyond simply taking our order. Robin suggested some of the popular and seasonal items available, and i went with the brisket mac and cheese which was excellent. read more

Denny's - Outside - American Near Me - Tyler, Texas

I love the menu and the cocktails are amazing! Can't wait to come back and eat again.

Food was great, Robin gave great ser ice. I really mean that we got extras and paid for it but it was sure good. Can't wait to come back and see Robin again. I thought I had set it all in the first sentence but that was an 85 characters so maybe it is now great day at Denny's. Thank you, Robin read more

Denny's - American Near Me - Tyler, Texas

Robin, Our server, the hostess, the kitchen help! This woman did it all! If they didn't have it they'd make it! I needed to BLT to go, she thought for a moment and stated we have bacon we have lettuce we have tomato I can make you a BLT. She was outstanding as a human being and a server! I would recommend this Denny's because of her service and wonderful personality! Desiree Stephens read more

Denny's - Present - American Near Me - Tyler, Texas

Jamie provided great service and was very helpful and very nice. the restaurant was very nice and clean. the staff was friendly. the food was so good. it was well mad. I will definitely be going back. read more

our Kim was in the bathroom for 45 minutes and took forever to get your order and she was on her phone most of the time and she hardly went to your table to check if everything was ok read more

I really enjoyed the food and the service. A waitress, Robin, was exceptionally helpful and sweet and professional. When I return, I hope to have Robin wait on my table once again. This place is clean and great. read more

Visiting family inn the area and this was the choice for breakfast. One of the smallest Dennys I've ever been to. Staff was friendly but slow. Drinks were never refilled and extra napkins never showed up. Food was simple and tasty. One thing i hate is wait staff who don't write down you're order. Of course some meals were incorrect. No Salt & Pepper at the table. Some tables were dirty and the busy lady was to busy trying to clear are plates even tho we weren't finished eating. I think my family will skip this location in the future. read more

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The service is better than what you'd get at home. From walking in and being greeted immediately by staff to feeling like I was a top priority (even though I came in during a rush), the welcoming ambiance was profound. The management and staff are a reminder everything is bigger in Texas... especially their customer service and hospitality! read more

Denny's - Sustainable coffee- and local art! - American Near Me - Tyler, Texas

Nice decor with good service but the red sauce is like watered down ketchup with less flavor.

Been to this location several times over the last 15 years, still has never disappointed! Food is hot and exactly as ordered. Out promptly and the service is beyond fantastic. Robin is super attentive and kind, smiling non stop. The restaurant was clean, quiet, but restful like the amazing diner I've been to for so many years. Love this Denny's. No others like it! read more

Good service. Decent breakfast at a decent price. Variety of items on the menu. Convenient location & hours.

The staff was more than attentive and friendly. The cafe was clean and easy access.Our meals arrived quickly, exactly as we ordered and delicious. I recommend completely. read more

Denny's - Pancakes - American Near Me - Tyler, Texas

I ordered food online for curbside pickup. I was on my day off and come to pickup the food during the window of time they said it would be ready. I parked in the curbside parking spot and called the number to notify them that I had arrived. Well, no one answered that number at all. I called repeatedly and this is the same number as the store phone number so, when no one answered the curbside line, there was no recourse to speak with anyone. Mind you, I am literally in my PJs, no bra, house slippers. When I went into the store to get some help, no one was around. I got back in my car and waited a few more minutes, and then went back inside once again. Then I said, I have a curbside order and went back to my car. The entire purpose of curbside is to not have to leave your vehicle. There were people dining in the restaurant and I was humiliated. Waitresses that were working, were very kind and helped me once they knew that I was there, but when I asked to speak with a supervisor, all the they could do was take down my information and have someone call me back. Spoiler alert, no one ever got back with me. On top of all of that, what I ordered had a description on the website that was different than what I got, and I did not like it. I planned on bringing this up when a manager called me back, but that never happened. They made my day off breakfast into a very frustrating and humiliating experience for me. Not because I asked for something that wasn't offered to me, just because of poor management. Honestly, this was such an unnecessarily, frustrating experience. Management needs to do better. If they weren't the only Denny's they would soon be out of business. I prefer Denny's over IHOP but the service at IHOP is so much better. At least they can manage to do a curbside pick up. read more

Few years ago my wife and I ate here and I really gashed it. Place smelled, had bad service and food was so so at best. Today we tried it again because spouse was really hungry and hasn't eaten all day. We'd heard this place has improved a little so we thought we'd try it. Well that was a lie. This place has improved LOTS!! Fast friendly service. I had chorizo plate and spouse had Grand Slam. Kaylee was out server and she was outstanding. Veterans discount. I'd give it five stars but parking lot is still a bit rough. Try it and I think you'll like it. read more

I drove an hour to get to this location to claim my birthday slam. They told me to make sure I have the QR code but when I went there to get it they refused to let me claim it because I didn't want to dine in because I have severe anxiety and ptsd. I feel this is messed up and unfair not to mention a waste of gas. read more

We came to Tyler to visit our son and this place was horrible. Horrible service and not so good food! The main problem is the cleanliness of this restaurant is horrible. Bathrooms are nasty and are not cleaned on a regular basis. read more

Food selection is great , good hospitality ,excellent service

Came to visit on Christmas Day, the most amazing service.....the hostess ..... waitress was fantastic. I'm sorry I missed her name, but the regulars knew her. She made our day, bc she was a fantastic person!! Puts other restaurants to shame bc her attitude will bring us us back!! read more

The restrooms were nasty. Wait service was unattentive. All orders were wrong. The fruits were not fresh.

The food and service was great. It's one of the dirtiest Denny's I have been in. Hope the kitchen was cleaner than the floors and windows

Food was great, service was great and I have to say the hospitality was top notch! If I wasn't just passing through I would continue to eat here more often! Highly recommend breakfast here! read more

Didn't like how they way cooked my eggs they didn't give me real eggs at all the Hash-browns wasn't very good at all Either they need to do better on how to cook there eggs read more

We love Denny's! I use to go out late all the time and this would be the go to place after a night out. I love their meat lover's scramble. I get that every time and their pancakes are delicious too! I'm also in love with their late night specials! Definitely a great place to go if you're craving breakfast food or just want to meet up for a quick chat. They recently renovated the place a year or so ago so the place doesn't look as beat up anymore. I will recommend you go before 1-5am Friday-Sunday because that's then they drunken party crews stop in to munch... The service is always great too! And it's right by the house, and that is a plus when you just don't want to cook! read more

We are under brand new management please come check out our new menus. Kids eat free Tuesdays 4 pm to 10 pm. Let us bring you HOME

Service here is very poor. Servers don't check up on you after receiving food. Floor in waiting area was sticky. Host was quick to attend. Server did not mentioned their them to know who to ask for when needing something. read more

My husband and I came here before the church picnic, when we walked in we said to ourselves they would have bad service lol. We weren't greeted right away at first but after sitting down we had decent service, nothing to complain about. We would come here again read more

Denny's - American Near Me - Tyler, Texas

Came in around 11pm on a Monday night in October. Not a soul here but me and my band. Food came out hot, drinks stayed full, and it tasted like Denny's food is supposed to taste. So yeah, not bad. In my opinion, I'd just stop by a Wal-Mart and get some groceries. read more

We went here to eat dinner for my step sons birthday (we were the only ones there) all of our orders were wrong, the food was gross, the employees were horrible, and we ended up with food poisoning. I will never go back to the location. read more

Arrived @ 3:20 on Sunday afternoon. Only one other table of customers in the restaurant. They sat us next to the kitchen. We had 7 adults and two children. Waitress completely skipped my husband's order, called her back from kitchen and he ordered. Two orders came out wrong, one order did not come out at all. After getting all of our food and getting an earful of the cussing in the kitchen, we never saw our waitress again. I asked for ticket and had to wait 20 minutes to get her to bring me a ticket to pay. The food was good, but the service was awful and the restaurant dirty. Never again... read more

The food was great and so was the service. The kids menus/activity book and crayons were great for the kids. It kept the kids busy while we waited for our food. We will definitely be keeping this place in mind the next time we are passing through Tyler and need a place to eat. read more

This was a very unclean restaurant, we saw multiple roaches. My daughter ordered bacon and it had a hair on it. When we told our waitress she took the bacon walked around the seat barrier (about 30 feet away), removed the hair and brought the same bacon back. When i told her that that was the same bacon she yelled at me and said "NO IT'S NOT!" So we Told another waitress and she brought us new bacon. We'll never eat there again. read more

Really upset with this Denny's as we will never be going back! This service was not great & in paying I used my AARP card for our Senior Citizen discounts! When paying the machine now tells you what you need to pay as a tip! This is outrageous! If I wanted to leave a tip it certainly would not have been for the amounts that the machine calculates! People on SS don't have the amounts they ask for! Also are these amounts calculated before tax or on the total bill? I don't tip on tax, as you know is already ridiculous! Enough said but they will never see our faces there again! read more

HAIR IN MY FOOD I took my family out to eat last night at this denny's for the hamburgers we came in around 9:00pm on january24 '14 We come in ask what time they close she says we are open 24hrs. They sit us at a table every thing is going good we order three of there burgers, people start coming in. It didn't take them long on the food, she serves us our food and my husbands burger is missing the mushrooms so we tell the waitress about the missing mushrooms she says that bbq burger didn't come with any, but we saw the picture had the mushrooms. So we order a side of mushrooms takes them 5 to 10 min. She brings them we add them to his and my burger and as I'm biting the burger THERES A LONG HAIR ATTACHED TO THE OTHER SIDE OF THE BURGER so I SPIT OUT the rest and call the waitress and show her the HARRY BURGER AND SHE SAID, WHAT DO YOU WANT ME TO DO? OK, besides me having HORRIBLE EXPIRIENCE theres was AWEFULL SERVICE, to these type of incident's I'm sitting here confused, MAD making me think how the food was prepared are they wearing hairnets obviously NOT are they following the health codes if they cant ware a hairnet what makes me think there following the health guidelines. Then she offers to make another I'm thinking if its going to be made with those same ingridients no. I give her the harry one she brings back another I have an upset stomach I DONT EAT IT, we get up to pay and the lady RUBY BERRY that's the name she gave me was not wearing a name tag had clothes on that look like she has not washed in for ever not wearing a uniform. Checks us out and wants me to pay the full bill I tell her that I want a discount she calls the COPS and tells them I don't want to pay I tell her to hand me the phone I explain the incident with the hair and al that I want was a decent discount and a apology of what happen the man on the phone said to ask for the manager she says there no manager he tells me to pay the bill and handle it with dennys corp. I've been calling there are no answers on any number I've called. Talk about BAD FOOD AND SERVES so NO I DONT RECOMMEND you eating at denny's they need a heath inspection done and get better professional employees that know how to handle those situations. read more

I could not sleep so I decided to go to Dennis and eat something, there was only two tables seated next to each other, I requested the waitress If I could sit on a booth away from the rest of the people, I just wanted to be alone, she denied my request and wanted to sit me next to the other costumers. I asked her why, so she told me because she was by herself and she wanted everyone close to each other. So I said well Ill just go some where else she nicely replied back thanks have a good night. Thats just shows they don't give a dam about the wellbeing of the paying customer. read more

Out of prime rib for 3 days also out of sausage!!!!! Very SLOW service!!!!! Place was very dirty!

My family and I where in town (6/30/13) for the night and went in to this Denny s. My wife and I and my daughter who is 13. As we walked in I notice that all of the male employees where young black men which is not a problem I am not a prejudice man, I'm not one to care about the color of a person skin or where they are from, it's what's inside that matters. But one of the cooks saw my daughter and I heard him make a comment about her, something to the effect of, 'look what just walked' in and all the other male young men started to look at her and started to whisper among themselves about her and checking out her well, lets just say her backside, and staring at her (backside). I very quickly grabbed my daughter and wife and left. I tried to contact Denny s HQ via Internet but could not. My daughter was not aware of what happened I did not tell her, I just told her that I changed my mind and went elsewhere. Do Not Take your daughter to this Denny s !!! The young males there are perverts! !. read more

Do not prefer this location. Booths are too small. Always seems dirty...tables, seats, & sometimes even the dishes. Waitress always seem nice, at least the ones that remember to come around. They need some management & maybe even a visit from the health dept. read more