First off, food was great! I got the chicken fried chicken and the flavor was perfect. Juicy and very tasty. However, service was severely lacking. I never got a refill, we had to ask for every little thing we needed and our waitress just overall seemed not interested. **Plus, they charged us for cheese that was already supposed to come on the cheeseburger kids meals? read more

Cotton Patch Cafe - Our receipt where $2 was charged vs children's menu shows "cheese"burger with cheese - American Near Me - Tyler, Texas

I had hair in my food and a strand of hair on my salmon . Probably a honest mistake but they need to wear hairnets while cooking. I was really enjoying the food too..!! Haven't been back since.!! read more

I ordered Thanksgiving Feast for my family visiting from out of town. Everything was absolutely perfect! I ordered every side possible and they were each amazing. This made us all thankful and tummies full. Thank you to all that prepared our families meal. read more

The food tasted like it had been frozen which I'm sure everything is from frozen. I had the turkey and dressing. The atmosphere is so cold, basic and just sad. Not sure why everywhere you go now looks the same and has terrible overpriced food. Service was okay, they seemed very busy. read more

I had Marsha as a server and she was such a delightful person to be around! She had a very positive attitude and was very attentive to our needs. I will definitely go back just to see her! read more

First time trying the Cotton Patch. I went for dinner which was nice as the restaurant was not very busy. The service was attentive and made sure to get my order and food out within a timely manner. I had ordered the chicken fired steak meal and sweat tea. The food was good and so was the sweet tea. The best part of the meal for me was the green beans. Good old fashion southern cuisine. Would recommend! read more

Cotton Patch Cafe - Chicken Fried Steak - American Near Me - Tyler, Texas

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Stopped in for lunch at 1pm on a Sunday with a Party of 6. We were greeted immediately at the door, and it was fairly packed. Wait time for a table was about 15-20 minutes. Waitress was very attentive and hospitable. Was disappointed they were fresh out of the Texas Cavier. Tried their roasted Turkey plate with mash, corn bread, and green beans with cranberry sauce for $14.99. It did not disappoint! So, yummy!! The rolls we were served were hot and fresh as well. I will definitely be back to try other items on the menu. Hopefully, I will save room for dessert next time. read more

Cotton Patch Cafe - Turkey Plate - American Near Me - Tyler, Texas

Our waiter name was Joe ( Joseph B. ) and he was wonderful. Sweet, kind, friendly and had great customer service. Joe went over and above for the customers. read more

We really enjoyed coming to this restaurant. The food was generous and delicious, our waitress Jana was wonderful, and we definitely will be back. Glad we finally tried it! read more

Had dinner there this evening. Our waitress was new but super nice and efficient. Her name was Jana and we appreciated her being a pleasure to help us with ordering our meals. Great job Jana read more

Can you believe, living in east Texas my whole life and this is my first time going to a Cotten Patch ever? The thing that may have me visit again are the fried green tomatoes, the fried green tomatoes were 10/10. Loved how fresh the food was. Unfortunately, the gravy was not really my vibe. The mash potatoes and mac n cheese was 5/10, it wasn't bad but I wasn't impressed. I was impressed with how fresh the chicken tenders were but I do think they could use more seasoning. Also how was the "spicest/flavorful" dipping sauce ketchup? Y'all need something with a little something. The service was 10/10, great staff working, they got this place the 4th star. read more

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The food is usually tasty, so no complaints there, However, the prices have doubled since I was there last year, You're going to pay upwards of 15 bucks or more for a burger and fries. Everything on the menu was 12.00 and way up. The wait staff never came back to our table after they delivered the food. We had to go hunt down napkins. My friend and I split a burger and fries and it was plenty. I wouldn't treat someone to lunch there if you don't want to spend 40-50 bucks. The food is good, but I can get a good burger for a whole lot less at other places. The ambiance sucked because this two year old was allowed to run through the restaurant while his ignorant, disengaged mother was on her phone. The manager should have stopped him, but nobody did, although it did cross my mind to trip the little fellow as he ran past our table. I know. I'm awful, but it's not like I did it! read more

Nice Americana restaurant. The menu is wide ranging and the food is prepared well. The fried mushrooms are absolutely delicious!

If you don't mind being in a racist environment by all means you'll enjoy this restaurant. Came in with five family members and from the moment we walked through the door whispers and finger pointing towards us from everywhere. They even gave us a black waitress I guess that was their idea of making us feel a little bit more comfortable. I've been to numerous locations of this restaurant and have never had to deal with so much racism as I've had to deal with at their Tyler location. Anyways on to the food four of the meals arrived on time but I guess for me the only white person in the group they forgot my meal. It wouldn't have been such a big deal if my meal was complicated but it was literally just a bacon burger and a side of fries, the least complicated meal ordered in our group. One family member had ordered Sprite got it and when it was time for a refill magically there Sprite machine didn't work anymore. Quite interesting because the group next to us was given four orders right after we were told their machine was broken. They are well known for their chicken and dumplings and honestly it was disgusting. Other locations pack other restaurants that serve chicken and dumplings it is always a nice thick hearty broth. Not at this location it was more of a water down broth and definitely just didn't taste good. But in reality there's no need for me to go back to this restaurant ever again. There are too many great and wonderful restaurants in the Tyler area that are happy to have my family. read more

I order to go with Cotton Patch in several locations around E Texas. This was by far the worst!! 2 of our entrees were not edible. Bacon on the $11 BLT was so old and hard my mother couldn't even bite through it. Chicken and dumplings were mush. Be aware not all cotton patches are equal in quality read more

Cotton Patch Cafe - Old hard bacon - American Near Me - Tyler, Texas

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The service, food, and environment has changed dramatically since the last time we came! The food was freshly made and tasted great! Stacy was attentive and did a great job waiting on our table. Would definitely recommend this Cotton Patch to anyone who needed some comfort food or southern cooking! read more

We ordered today for takeout. We ordered the fried Shrooms as an appetizer, it was pretty good. My husband ordered the Cajun Duo which he said was very good but they forgot to include the Cajun Duo sauce so it was dry. I ordered the Chicken Fried Chicken with cream gravy, broccoli rice casserole and mashed potatoes. Chicken was pretty good, a little chewy but good. The bad part was the cream gravy. I don't know how you can mess up gravy but it was terrible. It had a chemical taste? Had to throw it away. The broccoli rice was good and so were the potatoes. This place could be really good it they would pay a little more attention to the details, it can really make a difference! read more

Friday night we drove to Tyler for an event on Saturday, it took over three hours due to traffic. So by the time we got there we were starving and we happened upon a Cotton Patch Cafe which we like so we decided to get it to go. I placed my order and the young girl behind the register said 5 to 10 minutes, we weren't getting anything huge just appetizers and a salad. So I sat down while my daughter stayed with the dogs in the car while it was running. 10 minutes goes by, 15 minutes goes by finally I get up and I'm like hi, just checking on my order. The young girl behind the register says oh we ran out of baked potatoes, did you want to talk to a manager? I was like I guess so because I was completely confused. I also said, did you not make any of the rest of my order? She didn't even reply just looked at me, then walked off. So I wait another five minutes before the manager walks out and she says "oh we ran out of potatoes and are cooking more and it's gonna be another 5-10 minutes." my reply was, "I've been sitting in front of your counter, this entire time, why was I not informed that you had run out of potatoes and you would need additional time?" her reply, "we ran out about one minute ago and had to make more." So my reply was, " my order was placed over 20 minutes ago, almost 30 which tells me you forgot my order, why was it too difficult to come over and just inform me that you made a mistake and were trying to correct it? I would have been less angry than I am right now!" She replies, did you want to wait for the other baked potato?" I say, do I have a choice? Because not once have you offered to refund me for my order or make it OK?" She says "oh we can give you a replacement of mashed potatoes, we won't refund." Mind you, my car has been running for over 30 minutes at this point, waiting for them to make a Caesar salad, an order of fried green tomatoes, and a baked potato. Needless to say the gentleman who ordered almost 15 minutes after me, got his order before me, and it too contained a baked potato. I understand they can only make so many of these at a time, but a little communication goes a long way. They acted as if they were not going to give me my order or they were only gonna give me half of an order and hope I didn't notice. It was a very odd interaction with the manager. So after 35 minutes, I finally got my full order and the restaurant was not all that busy. read more

I was very pleased with my meal of chicken-fried pork and sweet potato fries, but the initial ("pick-up") service as we entered could have been better. (I think our hostess was a little on the young side, but who am I to judge?) Our iced tea glasses were never empty throughout our meal -- that much was greatly appreciated. Four stars with room for five. (P.S.: Not that this is highly relevant to this Yelp review, granted, but here goes. We first discovered Cotton Patch not in Texas, but in Oklahoma -- the Chickasha location, to be precise.) read more

For a nice price, this restaurant is a good choice. Alexander was my server and had waited on me before; he was pleasant and remembered my previous visits, and kept my iced tea filled. Had the blackened Tilapia again this time, good as always. I also recommend the Lemon Herb Salmon and the Chicken and Dumplings which are as close to homemade as you can get. Thanks guys read more

My husband had never eaten here but I've patronized the establishment several times in the past. I have two things I'd like to discuss/review 1. Waiting to be seated: I proceeded to the service stand gave # in party which was 2 and my telephone # then was told (it was Sunday around 2p) that it would be 25 to 30 mins. As if I could go to my car as it was a tidbit crowded in the waiting area.- told yes and to check the app once I got my text. Got the text and then watched the waitlist for a few then the personal alarm I set for 20 minutes went off went back to the app no longer showing time. I go back inside stand at the desk area and finally someone comes. I ask for my name and how much longer to be told "I see we had you but when we called your name no one came!" So I'm confused as to why take our # if you are NOT going to send a text when the table is READY before the time told! Common sense Common courtesy!!!! A better system us needed and it wasn't that crowded at fables and we where parked right outside the front doors so someone anyone could have walked out and checked! 2. The food was absolutely delicious thankful that we got right in after the whole issue of NOT texting or checking to see if we where outside. I had the Catfish & Shrimp Duo with greens beans and Mac & Cheese (extra tasty & flavorful) which put me in the mindset of Razoo's Cajun Tricky Fish. My husband had Chicken Fried Chicken with cream gravy, corn & mash potatoes which he smashed (was suggested that we try the Jalapeño gravy as it's absolutely delicious). Besides the beginning hiccup I'd recommend the Cotton Pack and instead of 4 stars I'll bump it up to 5 IF #1 can be fixed as to ensure no one else has this issue. read more

Cotton Patch Cafe - Grilled Cajun Duo & 4 Shrimp Southern Green Beans Macaroni & Cheese - American Near Me - Tyler, Texas

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Chicken Fried Bacon! Yes, thats a thing, and it is amazing!!!! And even if you can't finish this as an appetizer, your dog will think its Christmas if you bring home the leftovers. My favorite dish is the chicken and dumplings. They are even better than Cracker Barrel. My husband is the pickiest eater in the world, and so far he loves everything he has tried here. read more

Cotton Patch Cafe - Menu QR - American Near Me - Tyler, Texas

My kids and I have ordered cotton patch a few times now and the food has been amazing!! We had one issue where some of our order wasn't put into our bag so I called up there and talked with Laura. She was so nice and extremely helpful and made sure my issue was resolved! They have had the best customer service I have dealt with in a LONG time! I definitely recommend!!! read more

I had been wanting some sweet potato fries tonight.. First we drove the at one of the fast-food restaurant..They were horrible..Than Googled who had SPF...Cotton Patch when we ordered they cooked them up while we waited...Man!! they were hot, hot, hot, ready to eat...Thank you Cotton Patch y'all saved the day...I now know where to buy SPF.... read more

chicken fried steak ended up being a chicken finger i could put the whole thing in my hand

Order to go got the vegetarian Alfredo with baked squash and a turkey club. However, the food was super cold turkey came with one since of meat with bread nothing else on it. The baked squash looked disgusting it looked like throw up honestly. All around was a horrible experience and will not be going back!!! read more

We wanted to try this establishment for the first time. We walked in and there were approximately 10-12 guests seated. In other words, very slow at 4:00. Several employees walked right past is standing there and did not acknowledge us. 5 employees were sitting at a table to our left, seemingly on a break. After several minutes and never being acknowledged or seated or greeted in any way, we walked out. Never to return. This is, unfortunately, a common theme of service in the restaurant industry today. Especially in chain restaurants such as this one. We dine out 4-6 ri.es a week. But not here. I pray they succeed. But I think not. read more

Disgusting, almost 30 dollars for this ? This is so gross I can't even eat it . Everything this soggy and that liquid that you see is oil read more

Cotton Patch Cafe - American Near Me - Tyler, Texas

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We had the best service. Our server Kelsey was so friendly and the food was amazing. Clean restaurant and social distancing was in place. 5 star restaurant read more

Cotton Patch Cafe - The best rolls - American Near Me - Tyler, Texas

The food is usually good here that's why I give it two stars. Today was a bad experience. We went in for my husband to have the chicken fried brisket. We made our order and then she came back to tell us it is sold out. This is before 5 PM. We decided not to stay because this is the only thing that my husband wanted to order here. We said we could go ahead and pay for the one drink that he ordered and she brought us the check for it. It really would've been the right thing to do to not charge us for the drink being that they didn't have the menu item they said that they offered. They are also charging a 5% surcharge on all tickets now because "times have been hard due to Covid". Times are hard for all of us. They should be happy to have our business and not charge us an extra 5% for dining at the restaurant. Because of this we will not return. read more

My sister and I had a waiter name Neil S. and he was wonderful. Neil had the best customer service ever. Neil was patient, kind, friendly and he knows how to be the best. read more

Very good food and presentation and very kind and friendly staff. Cotton Patch was also top notch during the "pandemic. Our favorite go to place. read more

After reading several reviews commenting on the slow service we crossed our fingers and decided to give this place a try. After 35 minutes we had managed to get cups of water and order. The place was practically empty. Maybe 4-5 tables when we came in. We wanted an appetizer but the waitress never came by to offer so we had to order it at the same time as our meal. After sitting for so long we gave up and left without having ever received our food. During the time there there was at least one worker walking around eating. Bad optics when customers cannot get their food. read more

I didn't want to give any stars. I ordered tacos and y'all gave me the finger. Ain't no way boy, but you know what befuddled me the most is your waiter recommended this dish y'all called "tacos". I knew when she gave a lil chuckle after I asked was it good that something was wrong. But I didn't think it was this bad. A plate of hopes and dreams of what could be is what it is. Waited 30 damn minutes for some backstreet bs read more

Cotton Patch Cafe - Supposed to be tacos - American Near Me - Tyler, Texas

It pains me to leave a poor review for CPC. I've eaten here for years but the quality has declined significantly. My salad was brown, unbeatable, the fried green tomatoes had raw batter on the inside, the squash casserole was so sweet I couldn't eat it. This was a terrible experience. The service was equally disappointing. read more

Cotton Patch Cafe - Brown lettuce - American Near Me - Tyler, Texas

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We love Cotton Patch. Best fried shrimp in town - even up against seafood places. Tried the turkey and dressing today (Sunday only), and it did not disappoint. Other favorites are their salads. Honestly, every item we have tried is just plain good from the complimentary dinner rolls to the dessert. read more

5 stars for their new chicken fried pork meal! 2 fried pork steaks and 2 sides for $12. My hubby and I share this for lunch and it's plenty for us. We've been using their curbside pickup during the pandemic and have always been pleased. In case you don't know, their fried onion rings are also fantastic. We are always pleased here. It's great comfort food at a reasonable price read more

Tonight I did a really big order and everyone else order was Great awesome but when I ordered the shiner fish and chips my plate was Good but the fish was to oily and mush like eating a paper bag and it was just tonight idk what happen but this place is popular in town but I don't know the chef mess up fish like that and the fish wasn't in three was in pieces but one was whole it was Good and the sweet potatoes was Good thier okay read more

First and most important this is not a white tablecloth steakhouse. It is a family restaurant. The menu changes seasonally, and has a wide variety to choose from. Soups, salads, vegetable plates, along & classics like chicken fried steak chicken fried chicken, and hamburgers are just a few of the entrées offered. The service varies from time to time as in every restaurant depending on who's taking care of the table. Because it is a family restaurant, if a large party comes in you may have a long wait to see your server again. The food is in generous portions and the prices makes it a good value. There are several desserts on the menu. read more

I am giving a one for this visit due to length of time to receive my to go order. Young lady over the to go orders was just slow. I assume the management knows she was slow but didn't attempt to help. Will never order via to go again read more

Cotton Patch Cafe - Menu - American Near Me - Tyler, Texas

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