I would leave a minus 10 if I could. The service and server are undertrained. I was charged almost $20 for toast and hash brown due to server error. The server charged a full meal. I was told I could build my own and comes with 4 things. When I brought it to the manager, he refused to understand too! Never again!! read more

Everything worked out great and the food was good. What amazed me was there was one person greeting/seating visitors and waiting all the tables. He did a good job keeping on top of things considering he was a one man show serving 8 tables by himself. I guess volume of visitors is hard to predict, so I get it. This young man could have used a little help though. His name was Javier C. Give this man a raise! read more

Went out with family to have a late night dinner. I ordered a chicken skillet, my family got fried chicken platter and hamburger. My chicken skillet dish was sweet and savory, potatoes were soft and would go well with rice. However, the fried chicken platter was extremely salty, even the fries and zucchini/squash. The burger was decent, what you expect at a Dennys. The food took a while to arrive about 20 minutes, but the service was great. The waiter was nice and friendly. read more

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This is my first time at dennys and it was horrible bad service long wait horrible food to salty never coming again I had a stomach ache after I ate. read more

Service isn't the best an twice today included I went there after work an it's closed but the sign says 24 hours it's a hit or miss they are not consistent at all read more

They took over the old Specialty location. The food and coffees are good! A little short handed on the service.

We were excited to come here because they have a promotion where kids eat free (I don't remember exactly, but it might have been everyday), so if it worked out well that'd be a huge deal for us with two kids! But we were pretty disappointed with the food and experience. Right off the bat, when you get in there, there's a really strong smell of farm animals and urine. Not a great combo for a restaurant. I would understand if it was right next to a farm or farmland or something, but this doesn't seem to be the case, I could be wrong though. It seemed like it was surrounded by businesses. Eventually the smell wasn't that bad (you start to get used to it after a while), and we ordered. I got the premium chocolate chip pancakes as one of my food items. They had a photo of them in the menu and omg what I got was so drastically different than the photo. My pancakes had some chocolate chips sprinkled on the top and bottom, but absolutely none inside the pancake, and they didn't taste very "premium" at all. The premium ones are more expensive than the regular pancakes, and I'm not sure why. They were basically just regular pancakes with some chocolate chips placed on the outside. They weren't even distributed well, it was like a whole bunch of them clumped together in one area and then the rest of the pancake was bare. Our waiter was nice enough, but he seemed like he was in an argument with the cook or something, and we also weren't checked on very often. The kids' meals were free though and this was a nice come up! Probably won't travel out here to come again because it wasn't a great experience, it is far for us and we just noticed it on the way out to Pleasanton a couple months ago. read more

I've been to several Denny's over the years but this one stands out for me. Very clean, food was exceptional. I got the breakfast club sandwich and OMG, so delicious! My husband loved his breakfast as well. Javier was our waiter and took very good care of us. Very gracious server. Will absolutely be coming back to this one read more

Denny's - Diners Near Me - Pleasanton, California

Where do you go when every restaurant closes at 10 pm? Dennys of course. Service is good. Server is attentive. Food is satisfying.

The service was great! Tomas really helped us out and is bilingual made our whole day!

Fast and delicious food! We have become a regular here . Cake batter milkshake and the bourbon skillet one of our favorites. Jose was very kind and efficient. read more

Denny's - Dennys !! Fast service! We order togo but wow !!. Definitely coming back to dine in ! Welcome back to pleasanton ! - Diners Near Me - Pleasanton, California

Had a late dinner here tonight. Our server, Romeo, was fabulous. He was attentive, friendly and prompt with our orders. The food was fresh and delicious. We were very pleasantly surprised and will be back. We hope the manager recognizes our server. read more

Amazing employees who have a calm attitude and are super nice our waiter Javier was so nice and helped us out the food was great and our waiter was pretty patient and gave plenty of time to help choose, he also gave me my b-day food and smoothie! I would love to go again and I would recommend you guys try denny's read more

Stopped here on the way to Fresno and this Dennys was big, clean and food was good. Also had great service from Javier! No lines on a Saturday afternoon. read more

Shout out Javier! He provided good service food was nice and warm. He had a good attitude.

Great service great food n good time.had a big party and they took us in quick sat us n got orders in kids had fun and manager gave kids party favors it was my bby sister birthday read more

Denny's - Awesome service tonight kids had fun and food was great manager gave out party favors for the kids great great great - Diners Near Me - Pleasanton, California

Service is amazing. And thats saying a lot because im from Oakland. Lol We came in with over 11 kids under 12 and the servers and manager on duty was absolutely amazing and patient with us and the rowdy kids we came in with. Highly recommend this dennys especially to families. read more

I had such a great experience at this lavish location. Jose was my server and did a wonderful job with his excellent service despite me coming in at an inconvenient time. Also the food was so buss read more

The manager esteban was very friendly and helpful we sat in the bar took care of us and ordered the new items and they were so delicious. Amazing flavor and restaurant was clean and busy . Super friendly staff read more

Javier was a great host took care of all my needs and request with out a problem was quick and very helpful my whole time eating would love to eat there again food was good and amazing service read more

Food was good. Service was absolutely amazing. Riba, our server did an amazing job with our order, made sure we had our beverages always full and fresh. Food came out nice and hot. Riba made sure to check on us frequently. Great service read more

Ruth kanjera very nice, she goes over and beyond for customers smiles smile

Riba was a great server! My family and I overall had a great experience at this location. I also want to thank Jose for ensuring everything was great for us. read more

Horrible service! Actually no service what so ever. I got seated and left after 10 minutes. The waiter walked pass by me 3x and didn't bother to acknowledge me, didn't ask if I wanted something to drink or if I was ready to order. Instead he went to take the drink orders from the people that came after me. I waited a few more minutes and when I looked towards the kitchen, he was busy on his phone. Please note it was a slow night, no more than 10 customers in the diner! read more

Great service. Javier was our server and he was the only one setting and taking orders. He made sure our food came out in a timely manner. Everything was great. read more

Came to Dennys after we were not served at nations and I think it was the best thing that we did didn't even know there was a Denny's in Pleasanton but when we were leaving the parking lot we saw it and we thought we try it. The man thatgreeted us was so friendly and welcoming it was awesome! He gave us a moment to look at the menu then we ordered to go he was very friendly his name was Esquill he had everything in the bag that we asked for and the food was hot thank you to the Cook as well because he was one guy back there and he was cooking very fast. Great atmosphere and now that we know that they're there will be coming in more often thank you again! read more

The service and food are great. We like the changes in menus throughout the year and new dishes offered. Loved the refillable hot choclate...and it is absolutely delicious! Had the prime rib Cobb salad. The beef was tender, but a bit overcooked. The restaurant is clean, well maintained, and the booths are super comfortable. A huge improvement over any prior restaurant at this location - definitely a restaurant to recommend to friends and family. read more

Update on my previous review. I went back because our first visit was so good. Unfortunately THIS time well my BFF and I went in for breakfast. We enjoyed our food. BUT when it was time to pay our server I believe his name was Cesar. He had a hand held credit card machine. Before I COULD put in a tip (I usually tip very well being in the customer service industry) HE GAVE HIMSELF A 25% TIP! LIKE WHAT??? TOTALLY PISSED ME OFF!My BFF told me just blow it off so I did. But it has not been sitting with me right. I should have brought it to the managers attention but I'm NOT A KAREN. But just FYI y'all be aware!! #scamalert read more

We were so thoroughly impressed with the remodel and opening of this new Denny's! We celebrated my birthday with a free grand slam and the meal was absolutely delicious!!! We were waiting on by Genesis and she was a sweet joy - attentive to our needs and even adjusted our order when we were hoping to make a change. Because of the prices and the food and the environment, we won't overlook a Denny's again! read more

Awesome staff. Awesome food. Awesome atmosphere love everything about Denny's. Best place to eat after midnight

I had an issue with DoorDash when I placed an order here. I called and was helped over the phone immediately. The manager (I can't remember her name but whoever the manager was on the night of 6/18/22) went above and beyond to help resolve the issue. I would have understood if she brushed me off, but she was so kind and helpful! Thank you again! You saved the night! read more

The worst Denny's ever. I don't expect much from a Denny's, but the service was so bad it deserves others to be warned. Just turn around and go somewhere else. #yourewelcome read more

We were very disappointed with today's Dennys visit. We had to wait more than five minutes in an almost empty restaurant to be seated while the only visible employee ignored us and kept sweeping the floor. And then we were told that outdoor seating was closed. The only reason we like coming here is for the pleasant patio seating, especially when COVID infections are on the rise again. We had to eat indoors, seated at a table less than 6 feet from the only other occupied table, and the food was as always at best, acceptable. We wished we would have left when we were told we had to eat inside. And then just to make us more regretful, we spotted a freshly seated customer OUTSIDE enjoying his meal with his dog. We have been here often since this location opened but probably won't be back to this Dennys. read more

The new location is easy to get to and the staff are so nice and helpful! Had my last meal in California before moving and our server, Amari, and the manager, Maria (?), made it very special! thank you, ladies! read more

We have dined at this Denny's several times. The wait staff has been quite courteous every time. Two days ago our server was Antonio and he was the best server we've had there. Friendly, courteous and fast to respond to any questions or requests we had. He waited multiple tables, bringing orders and cleaned vacated tables as well and all with a cheerful attitude. We hope he will always wait on us when we dine there. read more

Came here on a Friday night. They only had one server and I wouldn't say he was very good at that. Might as well just close the restaurant at a decent hour if they are going to ignore costumers. Very annoying to see a nice establishment like specialties close for this joke of a place. Side note (when the service isn't horrible the all you can eat breakfast for $8.99 is gasssss) read more

Great service! Javier was so friendly and attentive. The restaurant was nice and clean. The manager was also very friendly. Thank you!

Our service was great!!! Javier did a wonderful job. 5 out 5 stars for Javier!!! The food was good . Great place to sit and eat with the family. read more

This place is very nice inside. The food is what you expect. The service the last two times I have been sucks. I walked in tonight for a late dinner. No one was around. A few minutes later a young Indian guy walks up and puts a menu on the counter. He says nothing !!! I then said just give me a second and I will let you know what I want to order. I can see him behind the wall on his phone. 15 mins later he walks over like he just walked across the desert. He looks at me and I asked a question on a serving, he replied "Normal Size". I then ordered and I saw my food out from the kitchen. It sots there for about 3 or 4 mins while numbnuts is still on his phone. Just as I getting up, he looks and brings my food. Denney's will never make it here like this. The restaurant was empty. Customer service is GONE, this new younger generation are addicted to their cell phones. They can't function without looking at it every min. I am done here, just ho to a drive thru next time. read more

Came in and the waiter Javier C greeted us with a big smile and very polite he took our orders promptly. Food came out fast and very delicious. Thank you to Javier for his great customer service. read more