Easy to order .Food delivered to table by a friendly server. Our meal was fresh and delicious

I've been going to this location well only location for 4 years now and have never experienced the lack of inconsistency or orders like I have been recently. I visited about 6x and each time my order was wrong. I'm not sure how you can mess up a wrap and fries but it happened that many times. I gave the restaurant 3 stars only because Lydia made absolutely eveything better! Her energy , urgency, and compassion towards customers is unmatched. I appreciate her for making sure every time I come in that I am well take care of and my order is correct and honestly that's all I ever wanted in the first place. The manager there is not friendly at all and honestly he should be replaced. read more

I had lunch with a friend here recently and we really enjoyed it. You order at the counter and they give you a number for your table. Food comes quick and is always tasty. I had the Crispy Onion Cheeseburger + Fries: chargrilled, 100% grass-fed beef, american cheese, crispy seasoned onions, organic tomato, pickles, lettuce, housemade thousand island on a grilled bun, served with herb seasoned fries. I also added avocado on top. The burger was very tasty. Nicely cooked and flavorful. Hot and crisp fries too. My friend had the Turkey Avocado Club Sandwich: hand sliced herb-roasted turkey breast, avocado, duroc pork bacon, havarti cheese, crisp lettuce, organic tomato, chipotle aioli, served on grilled rustic bread with chips. My friend enjoyed her sandwich and the chips. A nice lunch with a good friend. read more

I've been eating at Urban Plates on occasion for many years. On my last visit, there was a notable lack of service with the new electronic ordering kiosks. The food was not as good as I remembered, nor were the portion sizes what they used to be. I miss the on tap kombucha; I was shocked to pay $7 for what ended up being bottled kombucha. This place has lost a big part of what felt special about it to me - the ordering what you could see in the line. You used to be able to see your food before ordering. It felt fast and efficient, and I always felt confident with my choices before I even paid. Now, service felt slow, disconnected, and expensive for what we got. I was a fan of this place for many years, but I don't think I'll be back again. read more

I am giving Chef Eugene, head chef at Urban Plates, a 5 star rating for outstanding customer service. I went there today to return the Parmesan Shrimp dinner I purchased the day before because some of the items I ordered were not cooked the way I've had them before. I thought he probably wasn't cooking the day I purchased my meal, and I was right. I called and spoke with Chef to tell him about my meal and he told me to come to Urban Plates. He apologized for my inconvenience, issued me a refund, ordered a new Parmesan Shrimp dinner, and gave me a gift card. He demonstrated incredible customer service! I highly recommend the dinners at Urban Plates because there are many food options and the food is very good and reasonably priced. My positive experience with Chef Eugene has made me a dedicated Urban Plates customer! read more

Urban Plates - Garlic Shrimp W. Parmesan Butter - New American Near Me - Dublin, California

Healthy food! Delicious food! Also not hecking expensive! But really, this place is awesome. Not only can you customize what you want, they have calorie counts of almost everything so people who are health conscious, this is a good place for that. Weight loss too. I was able to get steak with an extra order of steak, rice, and mushrooms and I'm well under calorie compared to other places for same type of food. My husband got a burger, a side salad, and a draft cola drink. Their drinks are made with real sugar too so none of that additive stuff. Their service is amazing too. So many convenient ways to order from take out online to take out on their kiosk to dine in through kiosk, ordering at the table or their counter. Definitely coming back when we're out this direction. read more

Urban Plates - Grilled Grass Fed Steak with Yellow Basmati Rice, Slice Grilled Rustic Bread, Roasted Mushrooms W. Garlic Parmesan Butter - New American Near Me - Dublin, California

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Wow this place is such a vibe and has amazing food! My dad and I came here for a little lunch after working out and we were blown away at how good this place is! The chicken tenders come with one of 3 options and I did the Nashville option with mushrooms and fried. My dad ordered the salmon with mushrooms and broccoli. 10/10 experience here! The staff is very friendly and kind, the food is amazing, and the restaurant itself is very clean. I plan on frequently coming to this place for healthy food! So glad I found this gem! read more

Urban Plates - Chicken Tender Plate & Blackened Sustainable Salmon Plate - New American Near Me - Dublin, California

Meh - yep that's it. Had a party of 5 at approximately 6:25pm on a Tuesday, paid around $150 (excluding a glass of wine that was rung up separately from the meal). For an order at a counter kinda place with no real waiter service, and not everyone ordering a drink - it felt kinda expensive for what we got portion, quality and taste wise. I personally ordered a steak meal that included 2 sides and the person who took my order was zero help in prompting for how the steak should or would be cooked, sauces for the meal being ordered, answering questions (like is the Caesar dressing creamy or vinaigrette type) or if anything else like drinks or desserts were needed. For someone who was new here it would have been helpful. I ended up having to ask for my plate to be cooked more. The food was just ok, and was like it was prepared before and just reheated (or attempted to be reheated since some was undercooked or cold) ate my whole meal since I paid so much and still left hungry. I had apparently been here once many years ago and it was very different back then - even remember walking the line like a cafeteria with hot fresh dishes in front of you to choose from. It was not like that this time. I ordered at a counter and found my own table. Someone came to drop the food from the kitchen and tha was it. No one checked on us or anything. Parking was easy and the location was easy access right off a freeway exit. Definitely not going to return. Sorry I really wanted to like it. read more

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Nice cafeteria with fresh and healthy meals. Inside is nicely decorated with a cozy ambiance. I love the wooden floors and tables that brings out a natural look with all the plants decoration . Menu is posted at the front entrance as well as on line . If you join the membership for $5 one month , you get 20 % off on all your entries. We ordered the grilled portobello ‍ mushrooms burger and seafood chowder ( soup and sandwich) , a full size mixed beets salad with dressing in the side , free rusty bread , and a add on order of 5 grilled garlic shrimp with Parmesan butter . They are delicious and very filling. The dinning area is very clean and organized, with big glass windows and good lighting. Highly recommended to come try their variety of dishes. read more

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I tell you this!L; get the Moroccan chicken it doesn't really matter if you get it with rice or mashed potatoes !! Thank me later! read more

Urban Plates - Moroccan Chicken Braise - New American Near Me - Dublin, California

I like Urban Plates because there seems to be something for everyone! It has good variety without having an overwhelming menu (like The Cheesecake Factory). The desserts looked amazing (I have yet to try them). I really like the bread they serve sandwiches on it as a side with a salad. I'm giving 4 stars instead of 5 because they changed my favorite Asian chicken salad to a noodle salad (instead of a green salad) and it's not nearly as good, in my opinion :( The staff at this location was very good (you order & pay at the counter when you first get there and they bring you food out to your table when it ready). So, even though it's not traditional waiter service make sure to give them a tip! read more

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This place never disappoints... Especially when "D" is running in the show! The food was staff the location the cleanliness everything about this place is the reason we keep coming back!! read more

Urban Plates - New American Near Me - Dublin, California

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If you want the equivalent of a high tech corporate cafe open to the public, urban plates is a solid place. Everything is fresh and looks ready to be photographed. There is nothing wrong with any choice you make, it's all very clinical, precise and robotic ... it's exactly as you think it would taste, nothing more, nothing less ... (they determined .5 grams of paprika is the optimal of you being able to taste it and more cost efficient for them ... just kidding but you get it, right?) ... the service is professional and the place is designed to be casual client or a meeting with the guy from the Boston office ... read more

I love this place. Literally everything they have on the menu is awesome including their desserts. I love their salads, but my new favorite is the beef and mushroom braised with mashed potatoes and gravy. And I love the no flour chocolate cake. It's amazing.. I decided to sign up for the membership where I get 20% off and even include includes alcohol.! I love the ambience& great service here as well. read more

Urban Plates - Alvaro who gives excellent customer service and is very friendly - New American Near Me - Dublin, California

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I used the have the plate pass, just cancelled it since I am not going often enough to be a great value. Service was very good. Ambiance was nice, clean especially the bathroom. read more

Urban Plates - New American Near Me - Dublin, California

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Thanks to a recommendation, I had the opportunity to try Urban Plates (Dublin). While the food options were eye catching and colorful, the service was far from good. I think it's probably best to order ahead or use the self service machine to order. Doing it on a phone is not ideal. Plus, the servers seemed confused or uncoordinated -- even our drinks ended up outside somehow. When we had a question about add-on the server said he'd be right back, but ended up taking a really long time. Also, the food portion size was unbalanced -- it felt like the three bears. While my aunt received a big luscious plant based bowl (papa's size porridge), my mom received a medium bowl (mama's size porridge), and I received an itty bitty sandwich and soup (baby size porridge). So it's a wild card based on what you order. The lemonade was sour and delicious! Overall, I'd give it another try some day. read more

Urban Plates - lemonade was refreshing once it made it to our table - New American Near Me - Dublin, California

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Came here on Oct 5,2025 during brunch and was really busy. I'm ordered through the kiosk and waited just a bit. Grilled chicken sandwich with fries and a soft drink was a bit pricey for a small sandwich. Overall, food taste was good. Will come to try other things on the menu. read more

Urban Plates - Grilled Cage Free Chicken Sandwich with fries and soft drink was good - New American Near Me - Dublin, California

Love how they labeled each dish whether is gluten free or dairy free which I have to watch out for now. We got the beef and mushroom braise with turmeric rice. Hubby got the Moroccan chicken with rice pilaf. Both were spicy. I think my beef dish is not spicy but the turmeric rice. I also added $1 for the gluten free bread which was not tasty to me. Hubby got the pineapple mango cantaloupe juice. He liked it but I didn't care for it. He had a sample before getting it. Both dishes tasted very good but were very small portion. Wish they were bigger! read more

Urban Plates - Braised Beef & Mushrooms Moroccan Chicken Braise - New American Near Me - Dublin, California

Ok. Updated review. Stopped by after Whole Foods shopping bc was too hungry to go home and cook. This place tastes like... cafeteria food. I don't know how else to describe it. It's just not yummy. I actually liked the greens of the salad - it wasn't bad - but the steak was so tough and hard to chew it hurt my teeth. Meat should never taste like that unless it's an under $5 meal. The chicken tenders were pretty bready but it was much better than the steak. Overall, it was just not that yummy. Don't think I'll ever come back here honestly. Wish I had better things to say. read more

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Ordered the steak salad and my husband ordered the chimichurri plate. Food was good, but you can tell the steak was not made to order. More like it was precooked earlier in the day, which makes sense because you can only choose to order it medium rare or well done. Miguel and staff were great and served us with a smile. Nice outdoor seating. read more

Urban Plates - New American Near Me - Dublin, California

I came here last weekend and was really satisfied! I ordered the steak with chimichurri sauce. For the sides I ordered the mushroom stuffing and mashed potatoes. My oh my the sides were delicious! The steak was ok. I would without a doubt come back to try their other items. Highly recommend! read more

Urban Plates - New American Near Me - Dublin, California

Stopping in omw to SF for the weekend! The ambience is super chill here! Lots of open seating & helpful service. Remember to grab your own utensils & napkins at the counter -- they only deliver the food, so get everything you need before you sit. The veggies are super fresh, as is the oil they make the fries in! I'm here with a friend & we're both big fans of the French fries! We asked for the avocado on the side so I could have half of my friend's club & usually places forget -- they did not! The soup wasn't quite hot, but it was such a small portion, one bite & it was over, so I didn't bother mentioning it. Parking is super easy & some spots are shaded by trees. I love this spot & would definitely recommend if you're in town or local. Ps they have wine (& I'd totally get some, but I still have a drive up!) read more

Urban Plates - Turkey Avocado Club Sandwich - New American Near Me - Dublin, California

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Absolutely delicious food! My burger tasted gourmet. Definitely on my list of best top 5 burgers. The lemonade was perfectly balanced, and my fries were thick, crispy on the outside and soft on the inside. I will be coming here again for sure!! Wonderful quick service, and the ambiance was delightful, smooth Jazz playing in the background. I also got a free huge cookie for posting a review on google! read more

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Good, simple, tasty food served here. We have the Plate Pass and that's a good deal to have. I like their hamburgers served here. Very delicious. Their service is good and the servers always greet you with a warm smile. read more

Urban Plates - Double cheeseburger - New American Near Me - Dublin, California

Customer service is top tier, all of their food is fresh and made to order and cooked just right! The portions are perfect and their chimmichurri sauce with the grass fed steak is a perfect combo to pair with their Brussels sprouts and marble potatoes! read more

Delicious food high quality. I get the 4 side meal and love the variety of veggies salad, grains and starches to choose from. Come here everyone I'm in town read more

Not bad. Visiting from Hawaii and most times when I travel away from the islands, I am not really satisfied with the food due to the fact that plain rice is not served in every dish. Northern California has been good so far and urban plates were no different, they actually had rice that wasn't flavored with all kinds of things. The service was great and most of the workers were very nice. They did make a mistake by charging me an extra drink but the worker bringing out the food was quick to help me when I told him. The worker at the register however was not so friendly. He made the mistake and I got sent to him to fix it and he was not friendly at all. The other cashier though was nice. She helped my daughter with drinks and my daughter came back to our table saying how nice the worker was. The ambiance was relaxed... did seem like it could be a high end fancy restaurant but it was not. It's relaxed and food is priced pretty good for what you get. It's affordable there. The food was good. I enjoyed my meal, along with the kids. The other half did not like the food but she did like the cake that she got. The food overall is decent, not bad but nothing special neither. Would I go there again? Probably not unless it's near by and they're one of the only restaurants open. I'll take them over fast food spots for sure but not something I'd make a drive for. read more

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Came here for lunch and got lucky the line wasn't too bad. They have a menu displayed outside to make it easier to figure out what you want when you go inside into the line. The cashier was really friendly and let me have a sample of the fresh juice that I wasn't sure which to pick. The menu has lots of good options and the prices are on the high side, but the quality of the food is worth it. Everything tastes fresh and put together well. I love the Beets Avocado Bowl with a side of grilled shrimp. Love the Kombucha on tap and the banana creme pie is amazing! My husband loves the food here also. They have outdoor seating which was such a nice day we ate outside. This is a good place to come if you want to eat clean and have tasty food! read more

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Came here a couple of times in the past but this time round, I'm with a friend who is a vegetarian and another who only eats gluten free diet and we all enjoyed our food. The caeser salad was very fresh, salmon was cooked perfectly but a little salty and the mashed potato with gravy was delicious. The ambient was also good and we had fun chatting as the restaurant was not too noisy. Will be back! read more

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First time eating here. The menu looked amazing and the atmosphere was pleasant and welcoming. Food had mixed results. Daughter had kids cheeseburger and fries. Burger was overcooked and tough so she didnt eat and honestly it was tough for me to eat it. I had the Mediterranean chicken plate and it was lukewarm immediately upon digging into it. I should have sent it and the burger back but i hate being that customer. Wife ordered salmon plate and she said it was cooked well and was tender not dry and was "yummy". Service was nice, hostess/cashier was very pleasant and welcoming. Server dropped our food, but i guess its self-service after that because you have to get your own silverware, drink refill and no check-in afterwards. Disappointing. read more

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Service with a smile, food with the flavor! Food-FLAVORFUL Service-WONDERFUL Quality- EXCELLENTO Price- Uuh....*head tilt* Dessert- MOUTH-WATERING Now, let's get into the details. I've been to this particular location twice and each time, I've had the best service. I was greeted with a smile, served with attention (I dined in and they noticed my need for utensils and automatically brought them to me when they delivered my food to my table). I can forehead pop myself for not remembering both servers name but, one was Hispanic and the other was African American. Both excellent in their duties. The quality of the food was great. I enjoyed their version of a cesar salad with grilled salmon. The lettuce was very fresh, the salmon was perfectly seasoned; not overly complicated or packed with seasoned and grilled to perfection. Still juicy, yet done all the way through. The price. Ok, here' where I have somewhat of a head tilt. I paid $31.22 for a SALAD AND SMALL DRINK. Maybe I don't eat out enough to know this is the going rate for salads in Dublin (who am I kidding-I'm a foodie), but I found that a little too steep for my pockets. Just my opinion. They have a mouth watering cookie that I did not purchase, but did enjoy because my friend ordered it. So, for $31.22 I had a salmon salad (that came with a slice of bread) and their Dragon fruit juice..WHICH...IS..FIREEE. Would I go here again? Yes! How often? Not as often as I'd like to since the pricing seems a bit off (to me). read more

Decided to give this place another try after a year or so break because the food was inconsistent. Like some of my p/u orders were just cold, but I live really close and saw that the reviews got better, so gave them another try. I was tied up working late, so opted for Doordash delivery. I tried the roasted barramundi sea bass with a side of rice and side of broccoli. The fish also comes with hollandaise they put on the side. This was soooo good. The fish was cooked perfectly, the hollandaise pour over tied the whole dish together, and the sides were fresh and well prepared. Definitely ordering again!! read more

Urban Plates - Roasted Barramundi Seabass. I already took a few bites. perfectly cooked - New American Near Me - Dublin, California

We were in the area and VERY HUNGRY, so we decided to give Urban Plates another try. Our first visit wasn't very memorably, neither good or bad. This visit was take out and a wonderful experience. The staff who packed our order was super friendly, which made a great impression. Portion sizes were bigger than expected. I ordered a steak plate with potatoes, mushrooms, and a side of broccoli. Simple but satisfying. Prices are a bit on the higher side but I think it's worth it as an occasional treat. read more

I eat here every now and then with coworkers for lunch. this most recent time, i wasn't very impressed. Ordering: you can order at the counter and they'll give you a number then bring your food to your table, or you can order online. Seating : There's plenty of seating. Utensils/napkins/condiments are available, but you have to get them yourself from one of the mail tables. There are cute (and live) succulent plants on the tables for ambiance. Food: I felt my food wasn't quite as warm as it could be this most recent visit? i had the chimichurri steak, marble potato's, and carrots. last time i was here i could've sworn the self serve water was ice cold too. this time, it was not. who wants to drink room temp water? After this most recent visit, i don't think I'll be returning. Maybe it was a coincidence but other times I've visited here on a weekend day this place is usually busy. The recent Saturday I visited, it was not at all busy. Perhaps their quality has gone down hill and others have noticed too? read more

Urban Plates - Chimichurri Grass Fed Steak - New American Near Me - Dublin, California

really wanted to give this place a 5 star but it didn't meet my expectations. ordered a grilled chicken tender wrap and was rlly excited to try it. took the first bite and it was lacking flavor and was really bland. my bf ordered something else and we noticed the portions got smaller as well. service was pretty good. it was nicely lit but i did notice how some tables were dirty. read more

Wanted a light dinner after my flight. Grabbed my favorite beet salad and iced tea. My to-go order was made quickly and walked over to me. Everything tasted good, it hardly had any goat cheese and I regretted no asking for extra dressing because it was a bit dry, but I was already at my hotel and just tried to enjoy it. read more

Urban Plates - New American Near Me - Dublin, California

What we ordered: * I ordered the grilled chicken (trying to be healthy), Asparagus, and French fries. Service * Order at the counter and they will bring the food to you * One waiter/bus boy was very nice and greeted us. Ambience * Well it and organized place * Seems like a good place to get some healthy options Overall, i think this is a good spot to get some quick food and also has healthy options if you are eating clean. I would come back. read more

Urban Plates - Grilled chicken, Asparagus, fries. - New American Near Me - Dublin, California

I really appreciate urban plates trying to bring better food to America that tastes just like food should instead of healthy for you, but it is. I've never been to the Dublin store before, but it is open and light and pleasant clean and the food is as always excellent read more

Urban Plates - Restaurant - New American Near Me - Dublin, California

The place almost empty with just a few stragglers. Service was pleasant and attentive, but the food quality not so. The salmon was not fresh and portion was tiny . The accompanying veggies was not at all appealing nor tasty. Just an overdose of cooking oil all over. They have indeed come a long way from once being a much sought after lunch place. Ambience though clean seemed desolate. read more

Urban Plates - Grilled Salmon with beet salad and mashed potatoes! - New American Near Me - Dublin, California

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Amazing service. Very friendly staff. A little busy but doesn't take away from the great experience. Great food and nice, lively environment. Had the Caribbean salad which my only complain is that the cashews were a bit burnt almost, so it made it taste a bit bitter. Could totally ask for them on the side though! We tried the Chicken Club sandwich and the Crispy Chicken Sandwich, both amazing. The Crispy Chicken had a slight lime taste, enhancing the meal. Great texture. The Garlic Shrimp were good, nothing too fancy. Chicken Cobb Salad was very filling, had lots of protein. The dressing wasn't strong, but had a creamy texture, was good overall. Also, please give the Pineapple Coconut Lime Refresher a try! So so good. read more

Urban Plates - Caribbean Salad - New American Near Me - Dublin, California