Beautiful restaurant with a really cute interior and lots of great photo opportunities. It's also right in downtown Pleasanton, so it's on a very cute main street that's nice to walk around. They had a lot of great drink options, and we tried quite a few. I can't remember all the names, but in the pictures I posted, the yellow drink was the sweetest and didn't really taste like alcohol, so that was our favorite. The espresso martini was great, and the lavender drink I got was really good too. Overall, though, we would all probably pick the yellow drink over the others. The food itself was incredible. I got the corn ravioli pasta, which was sweeter than I expected, but I should have guessed that from the ingredients. It was still delicious. The jambalaya was by far the best dish at the table, though. Absolutely incredible. The Chinese noodles also had an amazing presentation. I've never seen something like that before, and they tasted amazing too. The staff was really nice, and overall, this is a great place to stop by if you're downtown Pleasanton and want a nice dinner! read more

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Lovely location, lovely restaurant, inside and outside, very exquisite, and made me want to plan a party there. Reservation suggested, we were sat immediately. Very clean, very comfortable seats. Our waiter was a gentleman who wore glasses, never shared his name, not very attentive, and just did the bare requirements of a server. For this type of establishment, I would've thought it would be a little more upscale and attentive service, but he did his job. Blackened salmon was divine. Every bite tasted like the first bite and was heaven. Such excellent seasoning and cooked to perfection. So were the potatoes. For dessert, we had the cookie butter sundae, which featured Biscoff cookies, ice cream, and a caramel sauce. It was tasty. I'll definitely be back, thank you! read more

Rubys & Roses Restaurant - Place setting - Cocktail Bars Near Me - Pleasanton, California

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Came here for a wedding welcome dinner and we had the whole patio reserved to ourselves plus a set menu so this review is on the set menu we got- First off the vibes here are super cute and great for large parties. Their red and white wine they served were amazing and they had a huge selection. For appetizers - the bao buns were a little weird, it was like a ground beef patty inside of a bao bun. The calamari batter was underseasoned and it didn't come with any sauce either so it wasn't too flavorful to me. The chipotle paste with shrimp was hands down the star of the show. This was one of the best pastas I've ever had, the flavoring of everything was just so good. Portion is also generous. The chocolate soufflé was more like a chocolate sponge cake to me, and not like a traditional soufflé. It also didn't come with ice cream, but it was still good Service was great, food came out fast and they came to refill our drinks often! read more

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Rubys & Rose is a fantastic restaurant right next to the Rose Hotel. It's known for their fancy dishes of different plays of food. I went for the Caesar Salad & Beef Wellington, it was outstanding and filling. The ambience and decor is a great place for photos at lunch or dinner. Come on a weekday when it's not too busy for the best service. I highly recommend this place! read more

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Returned after a few years as my friends wanted to try R&R. The service was much better. Our waiter was thoughtful and professional. We had a group of 7 people. Appreciated that our tables were cleared every time food or drinks arrived. Everyone orders separately so I will review the food I ordered. Oysters on the Half Shell: The oysters were fresh and so delicious. This appetizer came with 3 sauces. Loved the mignonette as it paired well with the sweetness of the oysters. Gem Salad: I didn't know they came in half servings. It was the perfect size for my me and my husband to share. Very good combo of ingredients. The only negative is that the avocado used was not ripe. Poke Tuna Tacos - Well seasoned. These were so good! I liked that they were the perfect size and the fried wonton remained crisp and still held its shape. I ordered the Hugo Spritz but asked for it less sweet. It was perfect!! Delicate yet still sweet. read more

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Came to celebrate my friends, made reservations for a group of 7. Had the Aperol spritz which was lovely though I thought could use more Aperol. Loved the poke tuna tacos as an appetizer. Half the table got the spicy chipotle pasta with shrimp and we loved it though thought it was spicier than expected. The others were happy with their beef wellingtons. We shared the lotus cookie butter sundae for dessert and couldn't finish. Good portion sizes. Most other tables there seemed to be celebrating something and people were a bit dressed up. read more

Rubys & Roses Restaurant - Aperol Spritz - Cocktail Bars Near Me - Pleasanton, California

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Me and my girlfriend had a wonderful girls date night out here this past weekend. The patio was perfectly warm and the ambiance was delightfully whimsical and inviting. The twinkling lights and babbling fountain really add such charm to the already beautifully laid out space. Tony was our host and he was equally charming and attentive. I enjoyed the Lavender French 75, I was glad to see one of my favorite classic drinks on the menu. We got the sushi tacos, wings, and fries everything tasted good. The restaurant is just a nice place more than it is a gastronomic experience. It seems ideal for celebrating special occasions, or a romantic date night out (if the classic symbols of romance are what you're into), I'd definitely go back. read more

Rubys & Roses Restaurant - Cocktail Bars Near Me - Pleasanton, California

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Zabi was our server and he was so great! He provided excellent customer service, which was much appreciated I wasn't too pleased with the amount of aioli in my power bowl. There was 'alot' and I was trying to pick around my bowl but it wasn't very good. I told him what happened and he offered to have the kitchen re-make it. That was very nice. When it came back, the aioli was on the side instead. Much better and I barely touched it cuz it was so rich. Sat on the patio underneath the trees and the outside area was nice and pleasant read more

Rubys & Roses Restaurant - Much better with Aioli on the side! - Cocktail Bars Near Me - Pleasanton, California

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Ambiance?... really cozy and classy! Food? Love the food and drinks! They serve big. The quality of the food exceeds everybody's expectations especially the spicy calamari, bone marrow carne asada, street corn and the steaks! Their molten cake is also to die for! Service? it's okay. Overall experience, really good! read more

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Yummy food, cute ambiance. Good for a date night. My only complaint was that there wasn't a big selection of veggies. My salmon came with delicious potatoes and a few kernels of charred corn. They were good, but a green or veg would've been even better! read more

We celebrated our cousin, Sweet 16 birthday and was absolutely delightful. The decor the service the ambience was great the food we all enjoyed our many different dishes, Did I say the waiter was absolutely top-tier. My cousin enjoyed her sweet 16. The food was so grade Only thing I didn't like was they didn't have a kids menu but however kids love french fries lol read more

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Went here for my birthday and it was super delicious as far as the food, the ambience is really pretty. There's many options to do photos. The drinks were amazing as I had about three however, later that night, I felt ill as well as the following day resulted to having alcohol poisoning. Service was also really great and I'm pretty sure I'll get this place. Another try maybe no alcohol this time. read more

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Always a good time at Rubys & Roses. A very aesthetically pleasing restaurant in Pleasanton downtown. Whether you want a nicer family dinner or want to hang out with friends, this is one of the top choices in our area. Outdoor/patio dining in the summer is the best with all the decoration, great for photo ops. The service can be a bit slow at times but it is attentive. The drinks are decent and the food on the most part is pretty good. We go more for the ambiance. read more

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Service- the service was really good! Came here on Mother's Day for the brunch! Was sat quickly, waitress was very attentive and helpful! The vibe was really cool! Now to the food. They had a prefixed menu for the day which was cool. $60 a person basically. The Caesar salad was pretty good. I went with the French toast because I was having good decision struggles! I wanted it all!! The French toast was really good! I won't stress I had no protein to go with it! They mad French toast just how I liked it. My daughter has the steak, it was good to me. She picked at it! (It was $20 extra!) kids! It has a nice char and was seasoned well. My wife went with the street noodles with shrimp! I tasted it and it was really good! I would order that! The butter and bread was DELICIOUS!! Spa the butter then smash the garlic on it! You'll thank me later!! I would come here again and I recommend to any one reading this! read more

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We made reservations here for mother's day weekend, as my wife told me this was a sure hit from experience. There's a shared parking lot with a hotel, so things get pretty crowded. Even when there were open spaces, you could park there because a vehicle or 2 were well over the parking stall lines. There isnt any street parking in the immediate area, if im not mistaken so arrive with enough time to park somewhere. There is outdoor seating available which was packed full of patrons enjoying their day. The inside has a sleek dark supper room look and vibe to it. The people dining inside were even dressed differently from the outside guests. We had some drinks that were reasonably priced. Not the best mule I've had this year but I cant complain.. We ordered the tuna tacos and crispy calamari for starters. Both were a great start to the evening. The tuna was fresh and the calamari came with a sweet heat sauce that left its mark on us.. my wife regularly orders lamb chops, so in comparison they held up in taste to many places but the portion size wasn't the heartiest. The salmon dish was a homerun and so was the jambalaya. Im a fan of wellingtons so I had to take the opportunity and I wasn't let down. They use a filet so the size cant be too big, realistically. Mashed potatoes and the sauce complimented the steak for a complete all around dish. We finished with a pineapple upside down cake. Dense but not too heavy with a nice sauce and ice cream on top. Very good experience and I didn't catch our waiter's name(an older latin gentleman) but he was very attentive and treated us like all stars. We appreciate the service he gave us and hope that every waiter lives up to the bar he set for us. read more

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Service was great, rating is just off the food. Portion size of the lamb chops was not something I was expecting for the price I was paying for them. I left still very hungry lol. Mashed potatoes were the highlight of that dish. Poke Tacos were a good starter. I ended the meal with the upside down pineapple cake (I think that's what it was called) which was pretty good. I have a big sweet tooth so I was happy with that. If I ever do come back I'm probably gonna order something different. Maybe the review will change then but for now this was my first impression. read more

Rubys & Roses Restaurant - Chimichurri Lamb Chops - Cocktail Bars Near Me - Pleasanton, California

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We came here with a very large party to celebrate our daughter's 18th birthday, and they were incredibly accommodating from start to finish. The service was stellar! They stayed on top of everything, and managed to get everyone's food out at the same time. No one was left waiting, which is impressive with a group our size. Even better, every single dish was delicious. Between all of us, we practically ordered the entire menu, and not one thing disappointed. The cocktails were sooo good too! On top of the amazing food and service, this place is absolutely adorable inside and out. There are so many cute spots for photos, which made it the perfect place to celebrate a special occasion. Highly recommend for date nights, celebrations, or even just a great meal. We'll definitely be back! read more

Our dinner group descended on Pleasanton Thursday night and enjoy dinner at Ruby's and Rose's restaurant. Our poop had a very nice table. There were seven of us and we could've used a little more space but they put two square tables together and see the one of our group on the end. Our server, Arturo was pretty good. He took our orders. He opened the bottles of wine that we brought with us and he also recommended some appetizers and drinks. Several members of our group had the old-fashioned, which was one of the signature drinks they had on their drink menu. We started off with calamari the poke tuna tacos and they were all delicious and I would definitely try them again. They disappeared so fast. I didn't get a chance to take any pictures. The taco order serve served with three tacos per order and the calamari place would rather large for appetizers. We had dishes ranging from myself, the jambalaya, my brother the lamb chop served with mashed potatoes, and some people had the Ramen noodles with shrimp and or chicken. Several members of our group also started off with salad and they split the salad, which turned out to be really big. Most of them were the Caesar. My jambalaya was really good. was a seafood jambalaya. It was also delicious, but I became full rather quickly and had to get the rest of it to go, which I thoroughly enjoyed this afternoon. All in all everybody in our dinner group really enjoyed rubies and roses compliment, not only the chefs and cooks, but also the staff, including our server Arturo. The ambience was really nice. Parking was ample both in front and back of the restaurant. The place was lit well enough and it looked really festive all around the restaurant inside and out. If you're ever in the Pleasanton area, I want to get a really good meal. There's many choices but I highly recommend that you check out Ruby's and roses and I can't wait to return. read more

Rubys & Roses Restaurant - Creamy Jambalaya - Cocktail Bars Near Me - Pleasanton, California

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To be honest, this place really only felt like it was for the aesthetic and decor. The food was not bad but it was nothing to write home about and service was really odd all night. I came here for my birthday dinner with my family and I enjoyed the ambiance but that's about it. They forgot things multiple times, like bringing out the appetizer about 10-15 minutes after the main dishes (and having to remind multiple times), forgetting the coffee we ordered, not having any serving spoons, and also forgetting the receipt with our check. It was also not clear what came with the dessert and we had to clarify if there would be sparklers. I don't think I would recommend this spot, although the decor was definitely pretty. We ordered truffle fries, jambalaya, spicy pasta, and lava cake. Again the food good, but was quite average for the prices. read more

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Beautiful decor inside and out. The roses with the dim lighting is a complete mood. So many photo opportunities available to help capture the experience. The customer service was great! Our waitress was friendly and offered alcohol parings to go with our meals. Food wise, I've had better. My steak hand zero flavor, even with the garlic butter on top. Which sucked, because I ordered my sides to complement the steak I was hoping to enjoy. The french fries that came with the steak was tasty I will say. I would come back for an appetizer and maybe a cocktail if in the area again. read more

I've had this place bookmarked for a while and I finally got to try it. It's a beautiful space with a large outdoor seating area with heat lamps. There are several areas to take pretty pictures. It can get loud. I felt like we had to speak louder to hear each other, that it bordered on embarrassing. Lol Food wise, there were no complaints from our table. I had the beet salad with salmon. It was so flavorful and a really big serving. We also enjoyed the chili calamari. Portions were a good size and we all left with to-go containers. Street parking was challenging. We had to walk several blocks, but it wasn't bad because we got to check out all the other restaurants and bars along the way. read more

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Beautiful set up. Nice ambiance. My girlfriend has always wanted to try beef wellington so I surprised her and brought her here. I knew it was a little pricey but didn't expect to pay $160 for 2 people. The customer service was alright, don't check much. The filet Wellington was cooked perfectly and tasted delicious. Tasted like thanksgiving. I got the lamb chops and they were delicious; i got them cooked medium. The truffle fries were good and the sauce was really good too. Also we got a Caesar salad to share as well. She got a sangria and i got a watermelon margarita both were very refreshing. Overall rating 7/10, we might be back. Ohhh one last thing , i booked the reservation through open table and had stated that it was her birthday and our anniversary and was curious if they did anything for that there. I went to the front desk towards the end it and asked for a dessert to be delivered, i left them with my card to act like i was paying for dinner and they charged me for the dessert, so assigning they don't do birthday or anniversary desserts unless you expect to pay for it. We got the chocolate molten cake that was recommended by the host and it was very chocolatey and rich with a very small scoop of vanilla ice cream. Most portions are small, the salad was the biggest portion size we got out of everything we ordered. It was good might be back for another occasion. read more

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We recently celebrated a bridal shower at this beautiful restaurant. We got there nice and early with staff ready and happy to help with anything we needed the room was already set with tables and settings. We added our own touches and when we needed help moving or adjusting they were glad to help right away. The food was also pretty good. Especially the garlic noodles, the presentation of each entree was gorgeous. And big enough for family style sharing. I would love to visit again for dinner read more

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I came here for a team dinner which was held in the back private room. Service was excellent and expedient. Beautiful floral decor was on the walls and ceiling. Red chandeliers provide a nice accent. The cocktails were interesting and had fun names. I had the yuzu flower which was refreshing and came with a cucumber slice. The menu was an interesting mix of American and fusion. We started off with the calamari which was sweet and spicy. Then for entrees, I tried the street noodles which looked so cool with the takeout box. It tasted good, but not as flavorful as I was hoping. The shrimps were a little dry. My team mates all really enjoyed their food. The Wellington looked good and so did the steak. I would probably go with a meat entree next time since that seems to be the popular dishes! We didn't try the dessert menu since we brought our own cake, but I would bet they have some good items here. read more

Rubys & Roses Restaurant - Street Noodles - Cocktail Bars Near Me - Pleasanton, California

One name that I will come back for is Ali! He made us feel so special and the small touches that he did to make our experience memorable. He made suggestions and custom cocktails for us. Ali for the win! I've been here many times and this was the MOST MEMORABLE BY FAR! read more

Rubys & Roses Restaurant - Custom expresso martini - Cocktail Bars Near Me - Pleasanton, California

Came here for a girls' night out and overall had a nice experience with a few mixed feelings. We had reservations, and when we arrived the hostess let us know they normally require 75% of the party to be present before seating. However, the manager was very accommodating and let us get seated anyway--especially after I mentioned I needed a drink ASAP. That gesture set a good tone for the night. The ambiance is definitely a highlight. The restaurant has a modern, upscale vibe with sleek seating and luxurious ruby-colored chandeliers that make the space feel fun and elegant at the same time. We started with a bottle of wine from Wood Family Vineyards in Livermore. It had a nice woody taste, which we really enjoyed. Some of the girls ordered cocktails as well, and they all looked beautifully made. For appetizers, we shared the calamari and truffle fries. The calamari was a bit too crispy for my taste, but the sauce on top was nice--slightly sweet and sour. The truffle fries were flavorful, but a little disappointing since they weren't hot or crispy. Most of the group ordered entrées, which looked good, but I wasn't very hungry and ordered from the appetizer section instead. I went with the poke tuna tacos and asked if they could do four instead of the standard three. They were able to accommodate, though it came out to $25 instead of $19. The poke tacos were decent. I also shared the bone marrow carne asada with one of the girls--it was okay, but didn't seem to have much actual bone marrow, though there was plenty of meat. We finished with the lava cake and ice cream. It was fine, but nothing memorable. One thing that really surprised us was seeing gratuity taxed on the bill. I've honestly never seen that before, and it definitely caught us off guard. Outside, the restaurant has a nice logo display that's perfect for photos, definitely IG worthy. I wouldn't mind coming back to try other menu items, but I'm still a bit taken aback by the tax on the gratuity. Overall, a nice spot for ambiance and drinks, with some hits and misses on the food. read more

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Celebrated our anniversary dinner last night. Great decor and ambience! Had a Vegas vibe to it. Started with cocktails. Asked for a sugar rim when offered but was given a salted rim. The vodka soda had no carbonation, yet asked for a new one and it was fixed quickly. Tried the calamari for an appetizer. It wasn't horrible but having so much chili sauce drenched on it, the pieces were a bit soggy. I went with the chimichurri lamb chops. Excellent sauce and cut. I substituted the potato mash with the duck fat potatoes. Again, not horrible but the potato cubes were a bit dry. Husband went with the Wellington. He's a big Wellington fan and said it was decent. All in all, good service, decent meal, and nice vibe. read more

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Killer happy hour, awesome patio, friendly staff, what else is there really? The small bites are tasty, must order the tuna tacos. If you're really hungry ask to add a fourth. As mentioned the outside patio is very inviting, but the inside is also very tastefully done (think IG worthy brunch photos vibes). Check out R&R next time you find yourself one Main St, well worth the stop! read more

This place looks so charming from the reviews and website ... I am sad I couldn't give more than a 3. I think for the price of the drinks and food I expected more. I came here with a large group and they were already seated when I arrived however no one ordered food yet so I was ordering with the large group. However, my food came out DEAD LAST ... it came out even after people got their re-orders from food they didn't like. I didn't want to create a dramatic issue but honestly think a better apology or explanation would have been better than, oh your ticket slipped and fell. REALLY? That was a huge turnoff and makes me wonder if that's true as my order was on a ticket with over a dozen other ladies. I ordered the wings and waffle. The waffle came with a glob of cold butter and cold syrup. One of the other ladies had gotten the same thing and asked for warm syrup which I was able to get to try and use to melt the butter. Still didn't work. I think the wings were good... crispy, tasty but the waffle was just so so. I could make this waffle at home. The portion sizes are decent. Now for my drink. I ordered a lemon drop with Titos - $20? That's a lot. I can almost buy a whole bottle for that price. Service was subpar. I think the ambiance and decor is nicely set up and the free parking that is ample is nice but I won't be rushing back anytime soon. Being forgotten will definitely stick in my head for a long time. read more

Rubys & Roses Restaurant - lemon drop with Titos ($20) - Cocktail Bars Near Me - Pleasanton, California

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Finally found a new favorite restaurant in Pleasanton! I've been seeing Ruby & Roses pop up on my feed for a while, and my best friend and I love trying new spots. We ended up celebrating my birthday a little late here, and it was absolutely worth it. The restaurant itself is beautiful--my friend took so many great photos. It has very romantic vibes, but I was also surprised by how many larger groups were dining there, like work teams out for dinner. There are so many photo-worthy spots throughout the space. Now, let's talk about the food. I started with a glass of Pinot Noir. The truffle fries had great flavor, though they could've been cooked a bit longer. That said, the Caesar salad was incredible. It's so hard to find a restaurant with a truly good Caesar dressing, and this one nailed it. I'm literally craving it as I write this. We split it as an appetizer, and it's a generous portion--if you order it on your own, definitely add chicken or salmon. For our mains, my friend ordered the blackened salmon and I had the lamb chops. The truffle purée and potatoes that came with the lamb were a bit too salty for my taste, but the lamb itself was cooked absolutely perfectly. The blackened salmon was also a hit--no misses there. We were both very happy with our dishes. We finished with the molten cake, and I asked nicely if they could add raspberries and almonds, which they happily accommodated. Overall, this place still deserves five stars. There were a few minor things I would personally tweak, but we'd absolutely come back to try more dishes. That Caesar salad, though? I'm ordering it again--no question. Definitely check this place out! read more

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Stopped in for a cocktail with a friend. We enjoyed the vibe of the restaurant. Service was excellent! One of bartenders, Arturo was kind enough to share a taste of the watermelon juice (that he had freshly squeezed in the morning and no sugar added) for their Watermelon Margaritas. It was fresh and sweet! The drinks were top notch! See the photos for the details. read more

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The ambiance, food and drinks were amazing. A bit annoyed as they marked me as a No show for my reservation and I was clearly there. read more

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This was my first time at Ruby's & Roses, and I went because my BFF -- who's been there before -- recommended it. We also noted in our reservation that it was our anniversary. Nothing was acknowledged, which is fine, but it does make you wonder why they ask. We started with the calamari, which was actually really good. It had a nice balance of sweet and spicy. The menu has variety, and the rave seems to be their street noodles. I didn't want a full plate of noodles, so I asked our waitress for guidance while deciding between the ribeye and the jambalaya. She pushed the jambalaya hard, saying everyone returns for it and that "you can get a steak anywhere." For me, that's not true -- and it also tells me their steaks are average or worse. I ordered the jambalaya, and it was a disappointment. It looked like Spaghetti-O's, with no visible meat and a heavy tomato sauce mixed directly into the rice. The texture was mushy, and the presentation wasn't appealing. I ended up returning it, something I never do. Although, it does have potential if they would ease up on the tomato sauce and serve it around the rice not mixed in. I asked to switch to the ribeye, but they were already out -- early on a Saturday evening. At that point, it felt like the restaurant really leans on selling street noodles because they're cheap and profitable. The drinks were great, but the food experience missed the mark. After everything, all I could think about was Oasis across the street. I won't be returning. read more

Food was delicious! The little Chinese food box is odd to have on the plate- I get it, it's a design/plating thing but it was wasteful because you don't use it as a to go container. So anyway.. Service was prompt and friendly. We had a great little corner table near the windows, ambiance is lovely and decoration/style of the restaurant was really nice. read more

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I'm extremely disappointed to be writing this because Ruby's & Roses has been a restaurant where my husband and I have celebrated birthdays, anniversaries, and special occasions for a few years. We went August 22nd for our wedding anniversary and had an amazing experience. The owners were there because there had been a wedding at the restaurant. The food came out perfectly and the service was excellent. We enjoyed it so much that I returned exactly one month later, September 22nd at 3 PM, for my birthday. The experience was the COMPLETE opposite. We had reservations, but when we walked in the restaurant looked closed. There was not a single other customer. Even the server at the bar looked confused when we entered. I actually asked, "Are you closed?" We told him we had reservations and he eventually seated us. We ordered appetizers and drinks from the happy hour menu. Like our previous visit, we ordered the tamale ravioli and ribeye to share. We already knew they won't split the steak onto two plates but will cut it into strips for a $1 charge. Splitting the pasta is also $1. Fine. I specifically asked him to split the pasta and cut the steak into strips because we were sharing both entrées. MOST IMPORTANTLY, I told him several times that neither my husband nor I eat raw or undercooked meat. NO RED. NO BLOOD. Despite being the ONLY customers in the entire restaurant, we still had to flag him down for refills. Then he brought the ravioli on ONE plate and told us we could separate it ourselves. The entire reason I asked to have it split was to avoid transferring messy pasta while dressed up for my birthday. Sure enough, I ended up with ravioli on my birthday dress. Then came the steak. He literally brought it out and said, "Hey, it's pink. Do you still want it?" WHAT KIND OF QUESTION IS THAT?! We had repeatedly said NO PINK and NO BLOOD. He could see it was pink and see the bloody juices on the plate, pointed it out himself, and STILL brought it to our table! At that point I was so fed up with my requests being ignored. I barely ate an approximately $70 ribeye because it was bloody and undercooked despite us being extremely clear. Then we asked for our check because we were DONE and had plans afterward. It took approximately 25 MINUTES to bring it. He kept insisting, "Don't rush," despite us repeatedly telling him we were finished and wanted to leave. I honestly felt hostage. We had places to be and were sitting around wasting our birthday evening in an EMPTY restaurant. When the check FINALLY came, he had charged us FULL PRICE for drinks we ordered from the happy hour menu. We pointed it out, and he disappeared for ANOTHER approximately 25 minutes. He eventually explained that he had to call and get ahold of the owner because he needed an override code to correct the drinks to the advertised happy hour price. That is ridiculous. If management doesn't trust employees to make an override when THEY incorrectly charge a customer, change the policy. Give a manager on duty override authority. Your internal procedures should NOT cost me nearly another half hour of my time. Between waiting for the check and waiting for their mistake to be corrected, nearly an HOUR of our evening was wasted literally sitting in an empty restaurant. What makes this especially disappointing is the difference between our visits exactly one month apart. August 22nd, with the owners present: excellent food and excellent service. September 22nd, without them: horrible service, ignored requests, incorrectly prepared food, an incorrect bill, and an absurd amount of waiting. After celebrating many birthdays, anniversaries, and special occasions here over the years, I have unfortunately learned that unless the owners are present, I cannot trust that we will receive the food or service we are paying for. We will NOT be returning. I hope this review saves someone else from paying around $70 for an overpriced ribeye that isn't even cooked the way they repeatedly requested, having simple requests ignored, being incorrectly charged, and then losing nearly an hour waiting for those mistakes to be corrected. My birthday dinner should have been special. Instead, I left frustrated, with ravioli on my birthday dress, a steak I barely ate, and nearly an hour of my birthday evening wasted. read more

Went here for my wife's birthday dinner. Ambiance was good. Food and Service was underwhelming. Food * Filet Wellington: 4/10 * Garlic Lovers: 7/10 * Tamale Ravioli: 7.5/10 * Old Fashioned 7/10 * Sidecar 3/10 The staff upfront was friendly and nice. The seating arrangement was good and comfy. Definitely cool building design. I would have preferred a different server, the times I tried to talk to him he would freeze up and avoid eye contact. Got to the point where I would avoid talking to him and I would talk to other staff members to order. Additionally I mentioned ahead of time that it was my wife's birthday but that was never mentioned, kind of disappointing for a "nicer" place. Also had to ask multiple times to get my sidecar cocktail. The highlights I would say were the garlic bread appetizer, the Old Fashioned and lastly the Tamale Pasta which was very unique. The Filet Wellington was not good. It said it would come medium rare and it it was either rare or blue, parts of it inedible. It was also under-seasoned. The Demi Glace was okay, but wasn't flavorful as a typically Demiglace would be. The mashed potatoes tasted mainly of horse radish. The Sidecar was not balanced, i needed to squeeze about a full lemon to get to be drinkable. 2/5, wouldn't really recommend this place for a celebratory occasion. Maybe just drinks and snacks. Pretty disappointing. read more

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We had a holiday party here and they did a fantastic job taking care of us. The restaurant itself is very cute and charming. The service was quick and smooth. The food was solid and delicious. The calamari was tasty. We had a fun mocktail that was nice and refreshing. I had the street noodles. Which was their take on garlic noodles. Very cute presentation. Only thing was, the spice level was different between 3 folks. My coworker had a super spicy one. Mine was a bit bland, while my other coworker had a very well seasoned looking one. Still had a lovely time, and would recommend for a group gathering and great spot for pictures. read more

Rubys & Roses Restaurant - Street Noodles - Cocktail Bars Near Me - Pleasanton, California

I finally made it to Rubys and Roses. Ambiance was everything I hoped it would be, both inside and outside. I typically choose to sit outside but have gotten in the habit of asking about the presence of bees which seems to be an issue in Pleasanton and the hostess said to expect bees if seated outside. We arrived about 11:15 am on a Saturday and there was no one else seated so I hoped service would be quick but that couldn't be further from my experience. Instead it seemed like there was large party that I couldn't see or hear. Server was very slow to come and take our order and the food came out even slower. We ordered the calamari to start which was good but not as crispy as I would have liked. My daughter had the chicken and waffles which were pretty good but not something we would run back for. And I had the short street noodles - delicious and I would definitely return just for that. For the prices, I expect far better service. read more

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Yesterday, it was a wonderful Saturday to have had lunch at Rubys & Roses. I was with my mom and my aunt with the latter celebrating her birthday. There's plenty of outdoor and indoor seating. Ambiance inside is lovely and was not too loud. We absolutely loved our foods, (not pictured, but two) the Street Noodles, and the Lemon Piccata. We were impressed by the generous portions (especially the mushrooms, lol). Finishing our lunch with the Chocolate Molten Cake as dessert was divine. Overall, we had a great experience and we will definitely come back! Thank you for the outstanding service. read more

Rubys & Roses Restaurant - Lemon Piccata - Cocktail Bars Near Me - Pleasanton, California

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Such an amazing atmosphere for a family dinner! Every dish we tried was a hit. The crispy calamari was the perfect mix of sweet and savory, and the creamy jambalaya was absolutely delicious with just the right amount of spicy kick. Plus, the presentation on the street noodles was incredibly cute! Big shoutout to our waiter, who was super attentive and provided amazing service. Highly recommend! read more

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