People who haven't worked in the service industry often overlook great service because it appears effortless. Your drink order is taken when you sit down, you have all of your silverware and your menu, your drink arrives two minutes later and if you are ready to order, your waiter takes the order and your food is out ten minutes later with a quick refill of your drink. Seamless, and smooth. I ran into just this type of service today from Jeremiah who was not only waiting tables at 6 am, he is also the general manager. This was my first trip in some time and there were also noticeable and marked improvements to the overall cleanliness of the restaurant and the quality of the food. This isn't a three star Michelin restaurant, and it's not fine dining, but they nailed service in a way I haven't seen in a while. It's good to see this restaurant heading in a positive diretion. Nice work, Jeremiah. Your attention to detail is showing read more

ZERO STARS Services terrible waited for over 30 mins hearing be right with you and helped sit others before us then finally got sat down to wait with no one to come to the table (not one person). LOVE DENNYS! HATE THIS LOCATION AND IT RUNS. DONT RECOMMEND TO ANYONE!!!!! read more

I am disappointed in the service and staff attitude. I frequent this location a lot and I'm just disappointed in the night staff. They are always short on staff and service is slow. I hope that the situation changes soon. read more

I got to this restaurant alone, walked in and waited by the host stand where it said please wait to be seated. There were staff there they were talking on each other did not acknowledge me so I decided to walk over to where they keep the menus. I grab one and I sat down to look at the menu. Then an older couple walked in and as soon as they walked in, the staff greeted them and said we'll be with you in a second and a few moments later, they sat them down and I was still there. And then I said I think I was here before them and the lady proceeds to tell me there's a sign that says please wait to be seated. As if I did something wrong. never coming here. This place sucks read more

This is definitely the last time we will ever go to Denny's next to Disch Falk Field in Austin. We have been parking in the area around Denny's for years when going to the UT baseball and football games. Denny's is so convenient so we like to get there early to park and then stop there for something to eat or drink, especially when it's really hot out. The service has continuously gone down over the years and the last time we went was pretty much a joke. We were seated right away and the staff was friendly enough and she quickly came to take our order. My husband ordered the senior omelette plate and I ordered Stuffed French toast with a side of hashbrowns. A few minutes later, a different waitress went to the table next to us and asked them to repeat their order because our waitress had forgotten what it was. Then about five minutes later, our waitress came to our table and she told us she had forgotten our order, so we ordered again. When our food came out, my husband's omelette plate was accurate but all I had was two pieces of French toast on a plate. It took a while for us to get our waitress attention and I told her I ordered stuffed French toast with a side of hashbrowns. She took my plate back to the kitchen and that's the last we saw of her. After a while, the second waitress came with my food and it was the stuffed French toast but had sausage with it. I told her I did not order sausage but ordered a side of hash browns, so she took it back to the kitchen once again and came back with just the stuffed French toast. It was very good by the way. She said they would have to cook me some hashbrowns and then she would bring them out. We honestly thought we allowed enough time to eat before going to the football game, but as it was I had to really hurry and eat the hashbrowns when they came out, and I didn't even finish them because they tasted like they had been fried in old oil. Around that time, the second waitress was asking anyone if they had seen our original waitress and apparently she had just walked out of work. That was not much of a surprise to us because she seemed very confused when she talked to us. The second waitress was nice enough to take the hashbrowns off of our order since I did not get them until we were ready to leave. And thankfully, they did not charge us for the bacon that just appeared about halfway through our meal. On a sidenote, a gentleman walked in while we were eating and went and sat down at the counter. After several minutes he asked if he could get a menu and someone told him he would just have to wait because he was supposed to wait to be seated and they would have to get around to him. I lost track of how long it took for them to even get him a menu. Very rude. We will not be going back. read more

Denny's - Berry Stuffed French Toast® - French toast with strawberries and strawberry syrup served on a white plate, with some powdered sugar. - American Near Me - Austin, Texas

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Great service, good comfort food and open late. If you are a senior citizen, have they got a deal for you! And our waitress, Tasha, was awesome! (Gave her a good tip.) I'll be back!!! read more

Denny's - Senior Scramble! Under $10! - A breakfast meal featuring scrambled eggs, bacon, and sausage links on a white plate, with a side of butter, and a stack of pancakes topped with butter on a separate plate. - American Near Me - Austin, Texas

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Denny's is not known for haute cuisine so of course, we neither expect nor get it when we visit. This location though is a great place for a late meal after going out on the town as we've been here after 2 am when there's just nothing else open (even the ubiquitous Waffle House has gone to window only service after 11:30). Food is decent as you'd expect from a mass market restaurant, and it always comes out hot. Staff is good and they keep moving filling water and drink glasses. Good place to go late night. read more

Had breakfast here on the last day of our trip, it wasn't busy when we were sat. Saryeah was our server and she greeted us right away! She was very friendly as well. The food came out quick and hot. 10/10 service! read more

good service, affordable meal. convenient location on I-35 service road south. Regular spot.

Food and service was excellent! Angel is the best and always provides wonderful service. We love her!!

Wanted to try this location because of the cool looking building. It has a retro feel. Service was fast and food was good. Our waitress was sweet and attentive. Restaurant and bathrooms looked clean. read more

Denny's - Pancakes, eggs and bacon. Omelette with toast and hashbrowns - A breakfast plate includes scrambled eggs with bacon, toast, hashbrowns, and side dishes of pickles and sautéed vegetables, served on a wooden table. - American Near Me - Austin, Texas

Had a Great Experience there. My waiter Hugo was very kind and attentive. Thank You.

The food was and always has been great! The service however was disappointing. Our waitress was busy but she never came to ask if we needed anything or even looked our way, when we were trying to get her attention. She served 3 tables that I witnessed! Then she slid our dishes to us not saying a word and definitely not smiling at all! Then did not bring us the milkshake we ordered from the coffee waitress, until I was checking out! Anyway, she was rude and when I brought it up to the Lady manager, she just shrugged it off saying "well she only makes 2.00/hr!!!" read more

I go to the one by St John's and I35 and it's great food and good service. Once a month breakfast at Denny's is my favorite thing to do on a weekend morning. read more

The food was delicious and the service was excellent we didn't have enough for a decent tip and I apologize but the service from the red headed girl with no eyebrows and cool piercings was epic 10/10 read more

Bottom Line: Pretty typical late night Denny's experience of them being understaffed and the food being as expected. While visiting Austin this Denny's was located right across from our AirBnB so we had to pay it a visit on our last night in town. We arrived around 11pm on Sunday and there were a few small parties seated and one huge party seated. We ourselves had to wait a while for our party of five to be seated. We also waited awhile to be waited but I think the staff was doing the best they could. I think there were only two or three employees in the restaurant so the one lady was hostessing and waiting on all the tables. Overall, this was a typical Denny's experience. The food was consisted with what I expected and very reasonably priced. Service was ok and the atmosphere was mostly non-existent except for a few nods to the hey-day of the diner era. Overall, it was a "good enough" experience. read more

Walked into Denny's tonight for the standard late night breakfast. Was greeted by Brock and high energy enthusiastic individual. He took our order, met us with smile and then went back and prepared our food with great love and caring for giving us a wonderful experience. This place has been around for a long time and thanks to Brock and his sister Jazmin it did not disappoint. read more

Do you love the smell of hot, rancid piss? Then you gotta get yourself to the men's room at this Denny's! It's like someone went in there with two buckets of steaming, rotted horse urine and got to work splishing and splashing it, hither and yon, until every square inch of the ceiling, walls, and floor were absolutely destroyed with piss. What's that you say? Did it also reek of mildew? The answer is a resounding YES! If you're like me nothing gets you more in the mood for your Grand Slam than going to wash your hands and getting walloped in the face by a pungent mixture of acrid urine and the stench of decay so thick you'll taste it for days! read more

Food is classic diner food. Coffee is pretty good for pot coffee. Service is amazing, we loved our server Natalie!

Make sure you call the actual store before you place an online order for food. Just because they're suppose to be open 24 hours doesn't mean this location will be. Placed an order for a late night meal, went to the location to pick it up and was met with a chain and lock on the front doors! Like huh? How you gonna take my money and be locked up and closed like this?!?! When you call, the first thing they say is they are open 24 hours lol crazy! read more

Denny's - Whole store closed and locked up after I paid for an online order. - American Near Me - Austin, Texas

The lady at the front gave bad customer service ! Acting all rushed and it wasn't busy nor was there a rush. Really bad customer communicating skills. The food is cold too and not tasty. Doubt I'll return there read more

Very good service with my server she's a really good waitress really good food nice lady with Ms.Shaneice

Went in to "cash in" on my FREE BIRTHDAY MEAL! WOW, WOW & WOw. It was AWESOME. Even though The Denny's Staff was super busy (not enough servers, bussers) truly they ROCKED I ordered the CLASSIC Grand Slam (eggs over-medium). Buttermilk Pancakes were light, hot & fluffy, eggs, as ordered , over-medium. The Coffee was every bit as good as you'd expect from a boutique coffee house, Jacob kept my mug FULL AND Piping HOT. AS I was leaving, feeling really satisfied with my entire dining experience at Denny's on South Interstate Highway read more

Service was fast even though it was quite busy the food didn't take long at all the Host Jessica was very friendly and polite and our server Miriam was very attentive and friendly as well definitely coming back for another great experience!!!!!! read more

We went for a regular breakfast in the morning to start the day off with a good meeting. I ordered a Grandslam, and I think my girl wanted the same thing. Love the pancakes and all. Just because its Dennys, does not mean we cant love the food. Customer Service was good. Nice place here. I'd come back. read more

Diamond was awesome! Great service. Food was fresh, coffee stayed full & there was no wait time.

Had eaten here a few years ago& remembered it being fun& tasty. Stopped in tonight & none of the staff (including cook) had on a mask. We left. :( Went down the road to iHop. read more

Food marginal. Service mediocre. No wait staff, kitchen manager had a major attitude problem. We witnessed 3 customer groups walk out. Skip this location.!! read more

Not sure if you know this folks BUT eating Denny's after a fun night of dancing & a little drinking is THE BEST THING EVER!! :) And with this Denny's location being SO CONVENIENT right by IH-35 there have been plenty of times that I literally have no willpower at 2:30am & I convince my hubby to stop by Denny's so I can stuff my face with yummy mozzarella cheese sticks or a juicy hamburger and fries or pancakes! :))) Now you may think that the food or service would be horrible considering it is in the wee morning hours BUT everytime we have stopped at Denny's to eat late night munchies, we have only had positive experiences and our most recent visit on 09/7/2019 was positive as well. Since 9/7/2019 was the UT & LSU game there were so many people at Denny's wanting to stuff their faces like myself so we chose to take our juicy hamburger, french fries, and mozzarella cheese sticks to go & eat at home (okay, for the sake of transparency I ate in the car on out way home because this mama was HUNGRY & had no will power to wait :)) instead of eating at Denny's & I have to give kudos to the Denny's staff because they did a great job of working together to take care of business & to still give a smile to customers even though you know they had to be tired from working those late hours. You could see them communicate w/ each other to get orders out or ask those of us who waiting in the front if we had been helped already. Our food was fresh, hot, and VERY DELICIOUS!! So I totally recommend you stop at this Denny's location after a late night out on the town and make sure to leave a really good tip because working those overnight shifts can't be easy. -Rebecca out read more

DO NOT GO TO THIS DENNYS It's bad smells like pee when u walk in the waitress it's so rude it looks like she can't deal with her life food it's in bad condition everything is bad I end up paying for bad food and horrible service never coming back read more

This location has the slowest and laziest servers in the whole state of Texas, the young lady that waited on us was soooo ridiculously slow and ( literally) dragged her feet throughout the restaurant. She took 20 minutes to take our order while she wondered around aimlessly ( 2 other couples were seated) she took our drink order- didn't bother to make sure there was coffee brewed after my husband ordered some, One of the couples got up and left after waiting of 25 minutes to put their order in. My husband had to Ask if he'd be getting his side salad BEFORE his meal came and she laughed and then brought Just the Dressing!!! 10 minutes later she handed the salad over the back of the booth- like an untrained idiot. Then she was sighing and whining about the couple that left. Our food finally came and my potatoes were lukewarm and watery, the food was very subpar for Denny's but the service was absolutely, ridiculously BAD. When I asked if I could have something to replace the potatoes, she just stared at me as though I were speaking a language she didn't understand. I suggest that Denny's invests in retraining their servers and staff because they don't have any service skills whatsoever. While I was writing this review, a party of 6 GOT UP AND LEFT- THAT IS 2 groups of people, money just walking out the door!!! I WANT TO BE CONTACTED BY THE OWNER. read more

Denny's - Watery and cold mashed potatoes. - A plate featuring mashed potatoes with gravy, fried chicken tenders, and grilled zucchini slices, with a cup of gravy on the side. - American Near Me - Austin, Texas

service is slow. music from kitchen is louder than overhead music. place smells like sewer. read more

The service was fantastic. Timmy was attentive and courteous during our time there. The food could have been better. The pancakes were tough. The place was clean and loved the old school charm read more

Este lugar es fatal. no tienen el menú van 2 veces que vamos aquí con mi familia y 1 nos dieron una copa quebrada de la base, y 2 pedimos Milk Shake y (NO TENEMOS) y después unas crepas tampoco , tuvimos que pagar el café e irnos. Avisen antes de dar mesa que no tienen el menú que ofrece Porfabor read more

Sandybel provided excellent service! She was very courteous and effective. The food came out fast.

I rarely bother to review chain restaurants, because they're pretty predictable. However, the service at this Denny's blew me away! All around us, the service industry is hurting, everything is slow, things are unpredictable, and shortages affect our orders. We've had to lower our expectations. Then, I go into this Denny's, and get the fastest, friendliest service EVER from the manager Billy who was staying late to cover for a server who had a health emergency. I wish I'd known that before I tipped only a little above average on what was already a cheap order. This experience at Denny's brought back what dining out should be like, being able to relax and be almost pampered by attentive wait staff, rather than being another stop that a stressed out server is running around to check on, making you the customer feel like a burden. So if you want to relax and enjoy what you used to enjoy about fine dining, consider breakfast for dinner the newest trend or something like that, and go to Denny's to indulge and be indulged! read more

This dude is the worst manager ever. RUDE RUDE RUDE RUDE He told every person it was a 20 minute wait. Even when it was more like 45 minutes. As i waited for a table he mever helped his staff with and thing. No refills for customers nor help with expediting of food. He was rude to the staff as well. Went in the office while the place was packed so no one to man the front area. Ppl packed in like crazy. So much for socal distancing. Wait staff was rocking it.... great job to them. read more

Denny's - Manager. RUDE RUDE RUDE. - American Near Me - Austin, Texas

Denny's promotes community with their great meals. Personally, I thought the cuisine was excellent. They provide wonderful food and have a lovely setting. You'll always have helpful personnel by your side, and you'll see it for yourself. Thank you to every worker! read more

Dennys is good but its so expensive now. America is crumbling. Dennys is the flagpole that is holding up the beautiful american flag but now the flag pole is charging like 25 for a bfast plate and i simply cannot hear it. Food is gas per us read more

They took long with the food but they're were only 4 of them out of a halfway full of establishment. They handled it nicely but they need to hire more workers read more