I spent 15 minutes trying to find an item …read more No luck I looked for an employee ( red vest ) to help me Outside of the registers there was no employee to be found ANYWHERE The info kiosk only had my item ONLINE , and could not tell me where it might be in the store or the price The registers had long lines and there was NO ONE at the customer service desk to help out The management here has completely failed the customers !! But Im sure the employee cost margin looks good on paper Time to call Corporate!

The worst run target in the area…read more They will have a long line and one register open. They'll be 20 people in the self serve line which only has 4 registers and one is always broke and they refuse to get a new person on one the regular registers. I don't get it. You see this giant line of people going well into the aisle and target employers walking around laughing and doing nothing and no new register will be open. When this store eventually goes out of business, and trust me a store this poorly run always does, no one will shed a tear. The one time I got into a regular line, the guy at the register was going so slow and it looked like he was talking to the person he was checking out but she didn't seem interested. Then upon further inspection, he was rapping to himself and the lady was super uncomfortsble because it was so unprofessional and he was purposely going super slow while he was rapping Then halfway through he stops to look at some pictures on another employees phone while everyone in line is just standing there. This type of "work ethic" is encouraged at this place I just put my items down and left the store. Never again.

Our little family stopped by on Saturday afternoon. It was hot out and I needed a dress to cool…read moredown! Not to mention our car was in need of a sunshade since the seats were baking! I would highly recommend this great location, sweet and helpful staff and everything is well-stocked! Love my new beachy sundress and our new tropical sunshade!

Store is changing around, so the food items shelves were somewhat bare. However, I found the…read moremajority of the itemsI needed. However, I came in here for a new propane tank. Definitely cheaper here than Home Depot and Walgreens. Both wanted to charge $67. Walmart had it for $54.99. Lastly, I dislike that our cashier, Kevin, needed support from a manager and as usual... one could not be found. There were 2 cashiers on the left side of him that watched him scramble around looking for support. Instead of helping without being asked, they stook arrive taking amongst themselves. Finally, Kevin did ask and one came over and helped at that point.

I really like this store. This particular store feels bigger than some of the other ones nearby,…read morehas a larger selection, is often organized and parking hasn't been bad. I love coming in to see what I may find today. You just never know when you may find some incredible bargain. But the customer service is unfortunately lacking. The individuals at the register are often rude and lack the basics of customer service. They also got rid of their scanning systems, which makes it less convenient and harder, as you have to wait in line at the changing room to get pricing.

The customer service is the WORST!! The store is poorly managed. The layout and racks are crowded.read more

We found quite a few interesting things at this Ross, and it was honestly pretty entertaining just…read morewalking around and seeing what was there. First of all, we almost got this fox-shaped dog bed because it was so cute, especially since our dog always reminds us of a fox. I also found this ridiculous but awesome flamingo-shaped lamp, and it completely caught my attention. It was so over the top in the best way. I would totally get it if the rest of our house were decorated a little more ridiculously, because it definitely deserves a space where it could really fit in and shine. Finally, I came across a kid's urinal with a target shaped like a green frog, and it was just as ridiculous as it sounds. Honestly, everything was ridiculously amazing and a very memorable find.

The place was junky. There were aisles of stuff that seemed to be randomly placed. Merchandise was…read morehanging over into the walkway potentially leading to trip and fall. Prices seemed ok on the items observed. Pretty standard for Ross. Staff aren't helpful and seem occupied with just putting out more stuff. I asked where an item was located and received a basic instruction like "by the curtains." I had no idea where the curtains were but walked in the general direction. When I didn't find them I asked again. The same lady said with hesitation and reluctancy, I'll show you. She did and I was thankful. It would have been nice to not feel I burdened her and interrupted her shelf stocking.

Two Stars because their bathrooms are USUALLY clean and their bath/body/cosmetics department always…read morehas cool, new stuff. Value--I get it. inflation. I remember when some T-shirts were $2.99 or $3.99. now it's like $9.99 or $10.99 just for a T-shirt. the better bargains are in the bath/body/cosmetics department; and socks. Service was ok. waited in line for what felt like 8 tomorrows. only two cash registers open but all the cash register number lights were on. The Manager on Duty clearly saw the check-out line was already snaking around the corner and she pretended to not notice. not sure how this store works but I was always under the impression Managers also help out with check-out when needed. ‍maybe I'm naive to continue to still think this. but if that's the case and Management doesn't help out at cash wrap when the line is consistently building to check-out,... that's a horrible plan of management and good way to lose customers bc Lord knows no one wants to be standing in long line waiting for forever and 6mos to pay for their merch KNOWING there's only to cash registers open and all three are doing returns and repurchases at the very same time. great knowing and seeing the manager on site just walked up and down the cash wrap pretending to look busy and then staring at the check-out line for a few seconds and then go back to pacing. other than that, a new cash register opened and the young man who was our cashier was very kind and very thorough with his customer service! A+ for him. Service: 2.5/5 Selection: 2.75/5 Value: 0/5 for everything BUT cosmetics/hair/body/socks

Hello!! My first time in this TJMaxx Concord....Just moved…read morefrom Napa!! Really enjoyed my visit...found everything I needed & really was amazingly helped by JODY at ck out She went above & beyond helping me with my credit card "kerfuffle"! Very patient lady!! Also, FRANK, the "security guy" at the door was very personable & helpful! It was a wonderful first visit to Concord, TJMaxx!!! Thanks, guys!! It's a rare occurrence these days!

i came to get some gifts for valentines, but i did end up getting this beautiful glasses coffee…read morecup. value was amazing, and it was slightly busy for a weekday too thx, marshalls

Bargain Hunting Day at Marshalls - Episode 3, the Final Episode!…read more This was our final Marshalls stop of the day--and let me tell you, it couldn't have come soon enough for me. (If you've read my last two Marshalls stores reviews on this day, you'll know my supporting enthusiasm for bargain hunting had reached its limit! :-) That said, even in my bargain-fatigued state, I could see why my significant other was excited about this one. According to her, this Pleasant Hill location had the best selection of the day--and judging by the crowd, plenty of others agreed. It was the busiest of the three stores we visited, and while that meant things were a bit scattered (thanks to customers leaving items everywhere), the merchandise itself was impressive. I spotted a lot of familiar brand names on everything from shoes to clothes to home goods. This store seems like a solid place to find quality items without paying full price. While she was happily exploring, I hung out near the entrance and ended up chatting with a couple of staff members. Even though they were clearly busy, they were still answering questions and helping customers with genuine smiles. It was actually kind of fun to watch. We wrapped up our day with a few more great finds. She was happy--and that's a win in my book.

Beautiful store…read more But: Where can I find something? No one to ask Is there a description of what's where? No Huge second floor Absolutely no one thereThat works here. Equally large first floor I found One older lady, pushing a cart putting up coat hangers I ask her where I can find something " I don't know " No other workers No security visible ( and a freeway entrance 200 yards away) Hmmm

Came here to purchase a few items. Had some Kohl's dollars to spend and they were having a pretty…read moredecent sale. Our cashier Angel was pretty nice. My wife and I were able to find what we needed. Also, this location is well maintained. We appreciate that.

I really enjoy shopping at TJMaxx! Frank, security at the…read moredoor is always very welcoming & helpful every time I've come in! But today, was a different experience!! Came in with an exchange being needed! One item was a brand of dog treats that I never had tried before! To my surprise...I was told abruptly, that I cannot do that cause the package was opened!!!!! Now....HOW would I know that my dog would or wouldn't like them if I didn't let her try them?? REALLY!!?? Every store that I've ever shopped at takes a "disliked" item back!! if that is NOT possible at this store, a sign should be POSTED, stating the fact that.... "NO RETURNS, IF PACKAGE IS OPENED"!!! At 84yrs blessed, this is the first time I've ever encountered that policy, ANYWHERE!! ‍ Be careful "animal food & treats" shoppers!! NO RETURNS if Opened! Really crazy!!!

I am a VIP card member (world/gold) for TJ Maxx. Today is supposed to be the VIP early access event…read morestarting Friday, March 20 through Sunday, March 22 from 8:30 to 10:30AM. See attached promo. I arrived at this location at 8:45 AM. I noticed there were some construction happening. The guy at the door said that they don't open until 9:30 AM. I told him I was here for the VIP 8:30 AM event. He had no idea. He had to bring the manager to talk to me. She apologized and said that they're renovating and closed. Poor management for having construction during a VIP event. I was really upset because I got up early to shop to beat the hot weather. I noticed a few other customers showed up as well. The store didn't have any sign saying that they're doing construction during their VIP event. Shame on management. They need to read their emails from their corporate office.