We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

Dan and his team handled asbestos removal for our Eichler renovation. Professional from start to…read morefinish. They were super responsive over email and phone, and walked me through the whole process, so I knew exactly what to expect. The work was done quickly, and the final air clearance came back clean. No surprises on pricing either, which I appreciate. They beat everyone in price and speed. Would recommend without hesitation.

For an asbestos abatement job, I obtained 4 quotes…read more It was easy to communicate with Eisen and I received a call back on the same day. After describing the job, I was given a verbal quote of roughly how much it would cost. Of the 4 quotes, one was several thousand higher than the other 3. Eisen's verbal quote was in the same ballpark as the others. Only downside is that they are scheduled 1.5 months out and very busy.

Bio 911 did an outstanding job for a reasonable price. Michael went beyond the basics and put a…read moremold resistant base coat on the room. He was super thorough and enjoyable to work with. The initial evaluation and estimate were prompt and professional. Sylvia Conant

Used the Yelp get quote service. They immediately started texting me asking for more and more…read morepersonal contact information. After about five texts asking for another phone number, the full address, an email address, etc. I cut them off. Don't request a quote from these guys and if you use the request to send to other providers when requesting a quote elsewhere and these guys respond, cut them off.

Quick response. Very nice person. Came over, heard our concerns and checked for moisture with a…read moremoisture meter. We didn't need his services but he did provide some advice to help us with humidity. I pray we don't ever need a mold remediation but if we ever do I'll be sure to hire 3 step. Thanks for your help.

Oscar responded to my message right away and had availability to address our mold problem quickly…read more They provided a reasonable and thorough estimate, and responded to all of my additional questions about their plan. When executing the plan, they reached out because some additional work was needed, which would result in a reasonable and minimal additional charge. I appreciated the transparency. When finished, they helped coordinate with a handy person who was coming to do some repairs following their remediation and demolition work. Throughout the process, it was an efficient and enjoyable experience to work with 3 step. Thanks team!

I actually don't know if these guys are good or not but I did find out that they don't show up to…read moretheir scheduled appointments. I scheduled an appoint with them and explained that I was driving in to meet them. I had a 2 hour drive there. I arrived 1/2hr earlier than our appointment and stayed 1/2hr after our scheduled 1 hour window when I couldn't get a reply as to whether they were going to show up. I then had a 2 hour drive back home. I basically wasted 6 hours for these guys and still have not had a reply back acknowledging anything. They must be too busy with other work and must be over over committing themselves if they can't show up to a scheduled appointment or even call to say sorry, something came up.

From the owner: Elite Environmental Services performs business and home inspections in the Concord and San…read moreFrancisco, CA areas. Whether you're dealing with mold growth or poor indoor air quality, we'll do everything in our power to make your property safe again.

I can't say enough great things about DRYmedic and the team that helped me during a really…read morestressful time. From start to finish, Hugo and Amanda were absolutely incredible. Hugo was extremely knowledgeable, professional, and clearly knew exactly what needed to be done to handle the water mitigation properly. You could tell he takes pride in his work and genuinely cares about doing things the right way. Amanda was also amazing and she kept everything organized and made sure the entire process ran smoothly. From coordinating the restoration work to bringing in a top-notch testing company and an excellent drywall reconstruction contractor, she truly handled everything. It made such a difference not having to figure it all out on my own. What really stood out was how well they worked together as a team. They communicated clearly, stayed on top of every detail, and made a stressful situation feel manageable. If you ever find yourself in need of water mitigation services, I highly recommend DRYmedic. They are professional, knowledgeable, and truly care about their customers.

From the owner: DRYmedic Restoration Services of East Bay is a leading disaster restoration company offering…read morespecialized services to help residential, and commercial property owners recover from unexpected losses caused by water, fire, mold, and other disasters. Our experienced team is available 24/7 to provide immediate assistance to clients in their time of need. Above all, we are a people-focused company that believes in treating our clients with compassion, empathy, and respect. We are committed to helping you navigate the challenging and often overwhelming process of disaster recovery and providing the support you need to get your lives back on track. Trust us to restore your property and your peace of mind.

I have a single-family Craftsman in Alameda. There were small patches of mold on the ceiling of…read moreeach bedroom but the main issue was the bathroom in between. I called DiBlasi Restoration and spoke with Frank DiBlasi, the owner of his independent company. He met me at the house the next day and assessed the situation. Thankfully he was able to send his professional two-man crew the following day. The two men were efficient and clearly competent, perfect for the task at hand. The bedroom issues were easily resolved, but the bathroom is where they really succeeded. Not only was the mold wiped and removed, the surrounding tile grout was scrubbed and shiny like new. A nice touch by these guys. After a weekend of dehumidifying Frank took air samples in each affected room and sent them to an independent lab. All the tests passed with flying colors. I would recommend DiBlasi Restoration in a heartbeat. Frank has been at this for several successful decades and is righteously confident in his methods and protocols. On top of that, he's just decent business owner who is fair and square with his customers.

I had a really good experience with DiBlasi Restoration, and I specifically want to call out Frank…read more We had a major bathroom leaked that affected downstairs. Called DiBlasi Restoration and he was able to visit my home and provide an assessment and a plan for remediation and restoration. If you're dealing with water damage or remediation work, you quickly realize how stressful the situation can be. Frank stood out because he was incredibly knowledgeable and transparent throughout the process. I was so overwhelmed due to the extent of the damage but he took the time to explain what was happening, what needed to be done, and why. He may not be the cheapest option out there (although still reasonable priced!), but you get what you pay for. The level of professionalism, honesty, and expertise he brings is worth it. What I appreciated most is that it genuinely felt like he approached the job as if it were his own home. He was focused on actually fixing the problem the right way, not just doing the minimum or up charging you for unnecessary work. If you're dealing with water damage or remediation issues, I highly recommend at least giving Frank a call and getting a quote. Even just talking with him will give you a much better understanding of what you're dealing with.

Richard was so helpful! I needed help asap and he gave me great advice. Once my project is…read morecompleted I will ask him to do the inspection to make sure the home is safe.

After a recent flooding incident, I initially hired a well-known restoration company for an…read moreinspection. Unfortunately, they provided only a cost estimate rather than a inspection report. Even after I insisted, it was clear their staff didn't understand the requirements of a proper inspection report. I switched to ERT, and the difference was night and day. ERT provided a truly professional inspection and a comprehensive report that met all my needs. If you need a legitimate inspection and professional documentation, I highly recommend ERT.

Trevor, Francisco, and Joshua were incredibly professional. They were very transparent about the…read morecost and time frame for the repairs. They did a great job, laid out the options with no pressure to go for the more expensive option, did a great a job cleaning up when they were done, and also expedited our job to get it done before our out of town guests arrived. Highest recommendations!

We had water damage that required full mitigation. On top of that, we had to demolish, and…read morereconstruct our guest bathroom, and Lightspeed Restoration knocked it out of the park. From start to finish, the whole process was handled with professionalism and care. A special shoutout to Lenny, who did the bathroom work, he was absolutely awesome. Super friendly, kept us in the loop on every decision, and made sure we always knew what was happening and what was coming next. He always gave us a heads-up before showing up, stayed on schedule, and treated our home with real respect. It's stressful enough dealing with water damage, and having someone like Lenny on the job made a world of difference. Couldn't recommend Lightspeed Restoration more highly. If you're dealing with any kind of water damage, these are the people to call.

Requested resetting of a toilet. I was referred to Benito…read moreStorniolo, a very experienced person in bathroom remodeling. Met with Benito today, who did a perfect job of resetting the leaky toilet. A pretty simple job, but done professionally and perfectly I'm an engineer and it was to my high standards. Very easy to work with, and left the site perfectly clean. Benito is now on my short list for future home maintenance needs, replacing who I had used in the past.

Excellent Work! First time using Rob's Odd Jobs and now they are the only people I will use! They…read moreare professional, attentive, courteous and their office staff is stellar on the communication and coordination of the project side. I had an old chandelier removed and a new one installed. It was a two person job so Traci in the office sent over Nick and Avi and I couldn't be happier with the results. They were even able to get the job done on my not so flexible schedule. Top notch team and people over at Rob's Odd Jobs. I look forward to our next project together! Thank you for doing quality work!