A2Z was very professional and the job went smoothly. They removed all the affected pieces and dried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid. read more

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Rat infestation in my garage (never had rats before so didn't know the proper process). I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business. read more

Had a wonderful experience with Ron and his team. Very thorough, helpful and easy to work with. read more

A2Z Restoration - Damage Restoration Near Me - Martinez, California

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Super nice guys! Ron came by to assess our damage and was fair with his pricing, professional, knowledgable, honest, and provided a thorough plan moving forward. It's nice to have people like this to help assist in dealing with hassles like mold restoration. I hope we don't have future issues but will definitely be reaching out to him if we do. read more

We had a great experience with A2Z Restoration after discovering mold around our windows caused by a water leak. Their team was professional, thorough, and incredibly knowledgeable throughout the entire process. They quickly identified the issue, contained the area, and completed the mold remediation efficiently and safely. The crew was respectful of our home, kept everything clean, and communicated clearly every step of the way. The results are excellent -- everything looks and feels fresh again. I highly recommend A2Z Restoration for anyone needing trustworthy and high-quality remediation work! read more

A2Z handled water damage and mold remediation for our condo bathroom after we detected elevated moisture levels in the drywall. Our project required demo, drying, and sanitization. From the initial meeting, our project manager Idan was thorough and communicative. He performed the initial inspection with attention to detail, let us know the scope of work that would be required, and was clear about the possibility of needing to do more after opening up the drywall and assessing the full extent of the damage. Contracting and scheduling was easy via email and we were provided an estimate of how long activities could take. When activities started, Idan and his team (Miguel and Jesus) laid down a walkway to protect our floor during equipment transfer and isolated the area with plastic covers. From there, they completed demo over a couple of days, removing debris and cleaning as they went. They checked in often and made an effort to minimize demo to only what they thought would be needed to properly remediate the space. Once demo was completed, they set up dehumidifiers to dry the space over a few days before cleaning and sanitization. We were provided daily reports of progress, which included written summaries and photography of work that had been done, including moisture meter readings to monitor drying. We really appreciated the expertise that Idan and his team brought to the project, in addition to the clear communication and courteous interactions throughout. Would highly recommend A2Z Restoration based on this positive experience. read more

Ron came over with his crew very professional. They finish their job as soon as possible. Didn't waste my time. The price was great. I'm very satisfied very high recommended read more

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It's been 5 years since I first called A2Z, and I've since hired Afik and his teams on 3 additional jobs because they always do fantastic work. I've remodeled several of our bathrooms, and each time I call Afik to do the demolition and hauling. His team is always professional. They cover their shoes before walking into the home, lay out a disposable walking path, and set up a zippered containment barrier at the bathroom door. Most importantly, they carefully remove every piece of the bathroom that I ask for. Both during and after the demoltion, they are careful not to allow dust in the other parts of our home. I'm always happy with their end result because it provides me with a clean slate to begin rebuilding our bathrooms. Anytime I need help with professional demolition, I will always call A2Z. They're awesome. read more

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Living in a 1910 home with water issues incessantly is no fun. I needed mold remediation and clean up. Ron did the estimate and was incredibly fair in his pricing -- he and his team of Jesus and Nicolas were very thorough and great communicators throughout the 3 day process or was it 4? I would highly recommend Ron and the team at A2Z Restoration for water issues inside their home. They brought in air scrubbers and cleaned the basement and removed the moldy sheetrock and made our home safer. The bigger fix is a french drain but this cleanup was necessary and thanks a bunch to this firm. read more

I couldn't be more thrilled to write this review for A2Z! Discovering mold in your home is a very unpleasant experience to say the least, but this company - especially the project manager Idan made the whole process so streamlined. Idan walked us through the exact steps initially, and all the work done by the team was to the T of what he described. There are no sudden hidden costs that jump up. He and the team were very detailed and thorough with all of the work. Since it was under containment we could obviously not see it but he sent a ton of pictures end of day each day that they worked. The crew members (There were a quite a few of them but the ones who came multiple times were - Nicolas, Jesus, Alfonso... ) are also very respectful and thorough people. This company is very ethical and delivers results above expectations. read more

Afik sent his team out the same day. They set up dryers and fans and removed my shower. They got the rooms drying right away. Thanks Afik

A2Z Restoration- Afik and his team were a pleasure to work with. It is clear that the passion and care he holds for taking care of his customers is represented in the team he has around him. We had flooding and found mold a few months later so we reached out to A2Z. They were very thorough and discovered more mold unrelated to the flooding. Alfredo, Nick, and Marcos handled the remediation. Alex handled putting everything back together afterwards. They worked efficiently and communicated effectively when needed. We were genuinely impressed by their kind demeanor as well as their work ethic. Very easy choice for all my family's future remediation needs. Thank you again guys! read more

Afik (I believe the owner) and his team were absolutely amazing. After a previous company failed to properly address the water damage from a leak--and with mold already present--A2Z stepped in and got everything back on track. They were fast, efficient, trustworthy, and fair throughout the entire process. Afik was incredibly communicative, provided regular updates, and made the remediation far more efficient, which gave us much better access to our kitchen during the project. We felt confident and taken care of every step of the way. Highly recommend A2Z and Afik's team. read more

If you find yourself in an unfortunate situation where you need A2Z Restoration's services, look no further. Hire Afik and his team with confidence. After purchasing my new home, I needed to address a residual mold situation under the water heater in my garage. The company I hired initially turned out to be unethical, careless, and unprofessional (if I'm being kind). There was no sealing off of the affected area, no confirmation the mold wasn't present elsewhere, no attempt to ensure mold was fully remediated. All while expecting payment before any of that substandard work even began because "that's the standard in my industry". The mold was never handled on the opposite side of the wall, a bedroom with carpet. After a persistent damp smell and discovering mold on carpet tack strips, I reached out for another remediation. Afik was honest, upfront, and accommodating. His team got to work quickly. He was just as angry about the first company as I was.....and he wanted to reassure me there are credible remediation companies out there, companies with integrity. After the first cleaning, when the mold tester found low levels still present in the room (even though the levels were considered acceptable), Afik could feel my anxiety and offered to clean it again at no charge. Afik checked up repeatedly during the work and even offered to wait until they were complete to take any payment. As I said at the start of this long review, hire Afik and his team with confidence. He's not a salesman - he's direct, principled, and someone I hope to never need again but won't hesitate to call. read more

Ron and his team did prompt and quality work for a big water and mold restoration project in our house. They communicated clearly as well.

Ron, arrived on time, was gracious and professional. The quote was prompt and thorough. Had we gone forward with he project, A2Z would have been my choice. read more

I have never been spoken to so rudely by someone I hired . I was constantly interrupted when speaking - I literally could not finish a sentence. I was constantly harrassed about getting paid - before the contractor (Afik Shibam) even started the job. At one point, he asked to just deal with my insurance adjustor directly. That was fine with me - but I guess they didn't come through for him quickly enough, either. I called my adjustor several times on his behalf to check on the status of the claim payment- even after he had already spoken with them directly. After he put off the work once, he called and reset the start time for a Tuesday. He said he was concerned about getting paid. I assured him he would - my insurance company had already sent an amount for deposits - he let me know didn't think it was enough. I told him I would give him a deposit, when he began, and that I thought by the end of the week when he was finished, the claim would be paid. I assured him that he would get paid. The Friday before starting, he emailed me again about the insurance claim. I sent an e-mail to my adjustor to check on it. On the Monday, he called to check AGAIN. On the Tuesday morning he was to start, he called to say his men were on the way, and that he would be there soon afterwards. And AGAIN, asked about the payment from the insurance company. My patience was shot by that. It was first thing in the morning, and I said pointedly, that I had been following up, I would call again - that he would get paid. At that point he told me he didn't like my attitude and he was canceling the job- even though his workers were already in route. Frankly, in a way it was probably best for me. He had already been quite rude to me before then - maybe he felt because I am a single woman, he could push me around. I had even considered canceling before then, but silly me - I thought a signed contract meant something. Now I am faced with getting a new contractor. Stay away from this guy. read more

About 3 months after buying our first home, my fiance (who is very mold sensitive) and I had a mold test done because he was feeling very sick. Sure enough, there was mold in 3 different areas of our SF apartment because of water damage from our old steam radiators. Idan was the third remediator who I spoke to. He showed up having fully read the very long mold test reports I had sent him. He did his own inspection to make sure nothing was missed in the mold tests. He stayed for an hour and a half patiently answering all of my questions. He sent over a proposal a few hours later, and his price was very fair. Idan also worked with me on dates--he and his team came right after Christmas when I was out of town anyway. This was a big lifesaver and so appreciated. Throughout remediation, Idan was extremely responsive and detailed in his emails. I was so nervous during the whole process because my fiance's health was on the line, and Idan really helped put me at ease. I had already planned on using a different company for the particle cleaning portion of the remediation process. The cleaner (who is also a remediator) came after Idan and his team left, and he called me to tell me that A2Z did a "really, really good job." The cleaner did a mold retest and the apartment was deemed safe! We've been back in the apartment for about 2 weeks and my fiance is showing so much improvement. Thank you so much Idan and the A2Z team!! read more

Do yourself a HUGE favor and get a second opinion. Their proposal was ridiculously expensive. Thankfully I listened to my son in law and realtor and found a reputable company that was reasonable. read more

The A2Z team did a great job. The mobilized quickly to respond to the water we had in our crawl space. The team was very diligent in protecting our floors and walls while doing their work. The results were very good and they communicated well with progress updates and pictures via text and phone calls. Their price was competitive. read more

I cannot express my gratitude enough to Afik and his team at A2Z. His lead (Alfredo) along with 3 crew members did a fantastic job when I was in most distress. I'm extremely satisfied with their professionalism, quality of work, and fair and affordable pricing that is customer friendly. Details with my overall experience: My crawl space was completely flooded and contaminated with standing water and soil. I was working with another company (ARC Water Damage) that completely took advantage of my circumstances and misfortune. They severely underestimated the time to complete the work. They kept an open invoice and continued to accrue hours with multiple contract that costs me thousands. When I stopped to question why I was NOT being quoted for the entire project, they stated they did not want to "under charge themselves or over charge me" as the customer. I ended up terminating doing business with them. I then connected with Afik (found him on Yelp) and he was an absolute HERO. He listened to my concerns, offered phenomenal advice and guidance, and was a complete professional. He and his team came right away, inspected the scope of work, and was a straight shooter from the start. He showed compassion and empathy with my situation. He prioritize my project, sent a crew of 4 and was able to complete a two day job in one day. They hit my crawl space with multiple air scrubbers (HEPA) when the other company (ARC) only used one. They kept my entire master bedroom (where my crawl space is located) clean. They masked everything! They masked my bed, dressers, bathroom, closet, everything! The other company only masked the closet where the crawl space was and left traces of contaminated soil everywhere. A2Z, Alfredo and his crew were spotless. They cleaned up the entire area and then shop-vac the entire workspace for good measure. Afik provided photos, video, to ensure to verify pre and post proof of work. I could not be more happy with the service, quality of work, and cost. I definitely will be directing all my future restoration business to Afik and his team. I will recommend to all my family and friends and anyone who is reading this review to strongly consider Afik and his team at A2Z and allow them the opportunity to earn your business. Thank you Afik, many blessing to you, your family and team. read more

We detected a leak in the crawlspace and needed restoration work. Afik came over to take a look within a couple of hours. He took detailed readings and sent me a report before the end of that day about the work that would be required to address the damage. Further he took the time over multiple calls to explain all the work needed and why it was needed. It is never fun to deal with water damage and I appreciate Afik's patience, approach and worth ethic and would recommend him. read more

SHORT ANSWER: A2Z Restoration in Martinez for the WIN! When we had a flood in our kitchen recently, we relied on our daughter who relied on Yelp reviews to help us (two very senior citizens) choose a partner who was honest, experienced, fast and who had many, many excellent reviews. Enter A2Z Restoration (Martinez) into the picture. Within a couple of hours of my call, Owner Afik was at our house here in Fairfield, assessing the damage and ensuring that there would be no more damage from the flood, including pulling up some of our baseboards to ensure that what he thought was true was actually true about the depth of the problem. Afik also gave us good counsel on whether or not to report the flood to our insurance. He was All In and very hands on. By early that evening his guys had arrived, and they were careful, as if it were their own house, as they moved furniture, pulled up carpet, set up fans etc. His team was very experienced AND had great customer service and communication skills. (They also had good things to say about their boss and the company, and had all been at the company for a long time, when we asked them.) In the end, we were very pleased with the work they did -- and when they left for the final time, it was almost as if they had never been here. We could tell that both Afik and his team takes great pride on doing excellent, skilled work. The price was very fair for the work performed. Hopefully we will never have to use A2Z again, AND we would recommend them in an instant! Excellent company. Excellent work. Excellent team. read more

I'm so grateful that we found A2Z Restoration to handle mold remediation for our property. As my point person Ron Bierman said, this isn't their first rodeo, and you could really tell from the start that these guys know what they are doing. They sent in a large professional crew with a ton of equipment to get the job done properly and efficiently. They even worked late to ensure my requested timeline was met. Ron promptly followed up with updates on the work and to keep me posted on the monitoring process. In addition to their excellent work however, I want to highlight that their customer service went above and beyond my expectations. When my anxiety prompted me to contact Ron about our chances of passing the upcoming mold clearance test, he immediately arranged for his team to stop by the following morning (on a Saturday!) to monitor the unit, after which he assured me that everything looked good. That gave me peace of mind for the remainder of the weekend and I could not thank Ron and his crew enough for going through that trouble. They truly understand how stressful this process can be and will go that extra mile to ensure their customers feel supported. Thank you so much! read more

Lifesavers! Cannot say enough good things about this team. We had some serious water damage under the foundation and a real bad smell that was penetrating throughout the house. I called them in a panic and three days later we are back to normal! They drained the water, removed the debris, deodorized, and disinfected. Crew was patient, understanding, and very flexible. We were so broken and defeated with this horrible plumbing situation and they picked us up!! Thank you A2Z for working with us and fixing our home!!! read more

A2Z Restoration - Clean and professional! - Damage Restoration Near Me - Martinez, California

Easy to communicate with, fair priced and the owner and crews that came out were very friendly. It is very obvious they know what they are doing. They kept the house clean by laying down a paper walkway and enclosed the effected area. read more

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If you are ever unfortunate enough to need remediation services, A2Z Restoration would be my recommendation. Literally less than a week after renting out our condo, one of the upstairs toilets decided to spew out dirty water due to someone in a neighboring unit shoving a tampon down their pipe. I thought we had cleaned it up fine but figured it would be good to get someone out there to make sure there was no further damage, so I called A2Z. Realizing far more quickly than I that there was, in fact, a HUGE problem, Afik actually moved up my appointment to make sure that it could be checked out ASAP. Lo and behold, it turned out that the dirty water had actually spread throughout the condo, going through the ceiling of the downstairs area and all the way down the walls into even the downstairs flooring. As I had a mild panic attack at all the damage, Afik was both thorough and reassuring, helping me process the incredible amount of damage that had occurred. He was super knowledgeable about the condo unit, knowing exactly where to look (because this was not the first time Afik had been out to my particular condo association). The cleanup went smoothly, with Afik getting a cleanup crew out there that afternoon. They sealed off the affected areas and got to work, getting everything dry and doing everything they could to preserve what they could to reduce the cost of rebuilding everything. Afik was easy to work with, keeping us informed and working with us as we tried to figure out the messy complexities of our insurance vs. the HOA's insurance vs. the HOA just not bothering to pay for work performed (even after they acknowledged they were responsible). Afik was patient and did an excellent job, and while I NEVER want to go through this experience again, at least I had someone who helped me through it all with good humor. read more

Idan provided a very thorough explanation and bid. Hiring at my building is a group decision so I don't know if he'll do the job but I would recommend the company for mold remediation read more

Afik was the representative and he was very rude. Not sure if he was having a bad day but my partner got a really bad feeling when we spoke to him. I'm sure the company is good but this guy...yikes read more

You guys don't need to look any further. My husband and I woke up this week to a flooded upstairs bathroom and water leaking through our drywall downstairs. I found A2Z online and called them immediately. I received a call literally 30 seconds after providing my contact information, and was told Omri could be at my house within the hour to inspect the damage. Omri called 20 minutes prior to arrival, got there on time, and automatically wore booties in my house without being asked. He inspected all the areas and evaluated the extent of the damage (luckily relatively localized) and gave me a quote on the spot. He said if we wanted, he could have a crew there within the hour. We decided to move forward since I had seen excellent reviews about them and thought the price that he quoted was fair. Omri's team was at our house the same day and worked diligently over the next three days to remove our soaked drywall and dry our subfloor and framing. I always received a call prior to them coming to the house, and received updates from Omri each morning. They covered all our floors in paper and plastic so as to not dirty the floors, and did an impeccable job keeping our house really clean. They were able to remove our crown molding in their original pieces, so they can just be reattached by our drywall guy, and even offered to dispose of our old toilet for us, since he knew we'd be buying a new one. They found some old mold that was unrelated to this incident after they had removed the drywall, and went ahead and cleaned it for us. I can't say enough good things about A2Z. They have gone above and beyond and made an extremely stressful situation a lot less stressful for us. I'm hoping I won't ever need water or mold remediation in the future, but if I do, they'll be the only place I go. Thank you so much, Omri and the rest of the A2Z crew! read more

If you ever have the unfortunate need of water and/or mold remediation, please do your self a favor and Hire This Company!! I'm a newish homeowner dealing with water/mold issues in my basement. It's been seriously stressful for months. I had another company come out to do water remediation, but I later learned the job wasn't done as thoroughly as needed - which led to the growth of mold and mushrooms. That's right... Mushrooms. In my basement. And yes, it was as disgusting as it sounds. I reached out to A2Z via Yelp. Their response was immediate. They were here for an on-site inspection within 24-48hrs. And the remediation work started the following week. The crew literally built a containment unit, disposed of the contaminated materials, disinfected the heck out of the area & of course got it dried out. The work alone is worth every single star! What made this even more of an exceptional experience is the customer care. Throughout the entire process I worked with Afik - who, without exaggeration, is just a genuinely kind individual! He's was reassuring, patient and very detailed in his explanation of what was needed to remedy the shroom situation. He didn't mind me asking a ton of questions ( even encouraged them)... And kept me updated start to finish. I literally can't say enough good things. Thank you again, Afik & A2Z crew! read more

We had A2Z repair water and mold damage for us. Afik Shiban responded promptly, provided us with a detailed estimate and followed through with excellent and timely work. His crew was efficient, polite and patient with our questions. The pricing was very fair. We feel confident in recommending A2Z for any project - large or small. Elizabeth & Ron Manfredi read more

This guy harassed me after for days after leaving this review. I also did not hang up on him. It was the other way around. And it was not DIY ISSUE. I had a full on flood that needed restoration. Still think my review is valid. read more

Fast, professional, and helpful. From the first visit with Afik, to the followup with insurance afterward, everything was incredibly smooth. Afik and his whole team are professionals. A shutoff valve leaked into the wall, and into the wall below. We had a few people look at it before deciding, but Afik was cheaper, faster, more professional, and frankly more personable. Compared to other companies Afik quoted about 25% more because he estimated we'd need more work than his competitors. He was 100% right. Once his crew started taking the shower & wall apart it became clear the other company would either have had to up-charge us for extra work, or wouldn't have cleaned up the problem properly. Going with Afik & A2Z saved us a few thousand, and was a good reminder: a lower estimate is only better if they actually do the job. A2Z got it done. Best part is the detailed info from A2Z meant our insurance folks didn't even have to come look at the issue before writing a check. While I hope you never need their services, these are the people to call. read more

A2Z mitigation came immediately when I had a hot water line burst in my home. Afik was very efficient and his entire crew were on time each time. From checking for moisture and water to saving my cabinets which were very important. Ultimately Afik was extremely honest and transparent with the process and expectations Thank you A2Z for all your hard work. read more

My water heater burst overnight and I contacted A2Z Restoration to take a look at the water in the crawl space. Idan came out and was exceptionally professional and I told me straight up that the water looked like it drained right into the soil and nothing was pooling so I really didn't need his services. I appreciated his honesty in letting me know that he COULD bring a team out to set up blowers and charge me a bunch of money or I could just go rent some equipment myself for a fraction of the cost and gave me some recommendations. Overall extremely satisfied with the service I received and the integrity of Idan! read more

We called A2Z for mold removal after a leak, they were on time, efficient, professional and courteous. Took care of the problem in a timely manner. After it was completed, they cleaned everything up before they left! I would highly recommend this company! read more

I called Afik out for an inspection today after water flooded my basement and crawl space. Afik immediately informed me that I needed to find someone to do drainage work first, to prevent the problem from reoccuring, and that he was not the person for that. He was polite and respectful despite me having effectively wasted his time on something that could have been figured out over the phone, 5 stars for that. I'll be writing his name down for future issues. read more

Love worming with these guys, they show up on time with all the safety gear on, mask, suites, booties. Afik was friendly, explain in detail what is going to happen next and I felt like he actually listens to my questions and care about me and not just the project. Thank you for your amazing service .top nuch. read more

We had water damage in our kitchen and floors, and A2Z Restoration came through for us with remediation work. Afik was very communicative from start to end, and when assessing the water damage he always demonstrated depth of expertise and clear directions. They have machines that can try to help you salvage your hardwood floors from water damage, if you have true, non-engineered hardwood floors. The best part was, all the paperwork for insurance was taken care of by Afik and his team. They are not one of the companies in the Farmer's insurance network but they are in the network for other insurers - so they are familiar with what to submit etc. So for anyone who was wondering if you can or should go with a company not on your insurer's 'list', just know that you can. We paid A2Z upfront when they finished their work, and then we were reimbursed by our insurer within days - thanks to Afik's diligence in sending over all the paperwork promptly. read more