ARC Water Damage

(53 reviews)

After being ghosted by another local company who made an appointment with us on May 4th, I reached…read moreout to Premier Pro Restoration for help. They were quickly responsive and followed through as expected. And they were fast in delivering service, and cost less than the company that ghosted me, with greater professionalism. I intend to hire them for an additional project too. Excellent work, good communication and reliable.

I sent in a request on Yelp for water pentration into ceiling drywall in my living room after…read moreyesterday's rain storm. I received a message from Badi about 5-10 minutes later. He asked specific questions and asked if I also had photos. He was able to schedule an appointment with me the same day. He was very professional, took some readings with an ultrasound device to pinpoint the exact spot of the leak and even marked it on my ceiling with painters tape so my solar installer can come out and locate the source on the roof quickly. I would highly recommend Premier Pro Restoration! Thank you Badi!

A2Z Restoration

(177 reviews)

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

First Call Restoration

(50 reviews)

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

All Dry And Tidy

(101 reviews)

Highly recommend! Mike helped me greatly with a consult to properly remove mold from the property…read more Also provided guidance that prevented further issues.

Mike is arguably one of the best, most honest and kind professionals in this space. He went out of…read morehis way to give me brutally honest information that saved me so much time, money and hassle. Even though he was too far from our home to perform our job, he treated me like a family member. He referred me to other professionals he trusts and has followed up with me multiple times to check in and offer more help. We need more people like Mike! He's the sweetest and is genuinely passionate about the work he does. I would recommend him to anyone. His time is precious and he still gave it away to me knowing he wouldn't be able to travel to my house.

Fire & Water Damage Recovery

(357 reviews)

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

Crawlspace Clean

(181 reviews)

We have a crawlspace in our house that needed some TLC. Sure it provides a way to route air ducts…read moreand water pipes along with raising the house on pillars. However, crawlspaces can get moldy and wet from lack of care. If you ever encounter rodents, there is a good chance they came via the crawlspace. After all, we do hear noises at night at times, which is creepy. Jacob visited and gave a comprehensive review and estimate. We basically went for a full package of rodent control, cleaning, and installing a new vapor shield to keep it dry. The while job took maybe 2.5 days with a crew of 3 workers each day. Outstanding quality work. First phase was sealing up the homes around the house and crawlspace, and laying traps. The attic was inspected too. This was followed up with weekly followups to ensure no more rodents. This scope was subcontracted to Golden State Critter Control. Highly recommend working with Greg. The next two phases involve cleaning and eventually reinstallation of the vapor shield. Compared to what we had before, it was day and night! I also appreciated the crew alerting me to a leaky drain pipe. I later worked with a plumber to replace a cracked 3"D drain pipe that connected upstairs to downstairs. It was fixed in about 3 hours with two plumbers. Definitely recommend Crawlspace Clean for rodent control and crawlspace cleaning. 5 stars.

Starting with the closing up and blocking of animal access points to the dwelling the work was…read morecompleted quickly and professionally with future traps set to be checked periodically. The cleaners were very careful to keep the area around the workspace very clean and safe. Working below the foundation cleared debris and then sterilized the area. Then removing rat contamination and feces from the attic and the existing contaminated insulation. All questions were answered on the spot and any concerns were taken care of immediately. Even a missed closet was taken care of the next day. The cleaning and sterilization was done in 5 days. Due to the size of the home and the time to clean and replace the insulation. We are very happy and impressed with the results. Here are some before and after pictures Also Matt at "Golden State Critter Control" was great. And regards to our insulation removal and replacement guys. Francisco and Jose R. Great Job guys. And thanks to "CalTek Plumbing and Rooter" for notifying us of the problem.

Genuine Drywall Contractors

(286 reviews)

My experience with Genuine Drywall is similar to others. Mr. Singh, Omar and Juan went far beyond…read morethe scope of work to deliver outstanding results. My project included four bedrooms and the adjacent hallways. I originally hired a recommended drywall contractor to replace the existing drywall on several walls, fix nail pops in the ceiling, skim coat everything and retexture. After four days of poor and sloppy work, I let go the original contractor and hired Mr. Singh. The quality of work was excellent. My original contractor re-screwed the ceiling at each nail pop. Mr. Singh's team re-screwed the entire ceiling along each joist and re-taped each inside corner. Extra layers of mud were added to flatten wavy wall sections. The level of professionalism was equally excellent. Mr. Singh is a great communicator - from working with me to set a starting date to describing the flow of work, he kept me well informed. My highest praise is for the customer service. Mr. Singh encouraged me to review the work after he and his team had left for the day and tell him if anything seemed unsatisfactory. When the job was complete, Mr. Singh asked me if he and his team met my expectations. I honestly replied that my expectations were exceeded; I have never received better service from anyone for any work. Mr. Singh, Juan and Omar have set the standard for all contractors to come.

I had a pipe leak that ended up damaging my ceiling and I quickly needed to fix it. Genuine Drywall…read morewas able to come in the same day that I called them and were quick to get to work after assessing the damage. They made sure to put up plastic covers along the walls also to protect my other furniture from the work they were doing. They had 3 people working on it and finished within a few hours. I honestly can't tell the difference between the parts of the ceiling that weren't damaged and the parts that they had to replace. Really great service for a decent price.

Eisen Environmental & Construction Services

(267 reviews)

Dan and his team handled asbestos removal for our Eichler renovation. Professional from start to…read morefinish. They were super responsive over email and phone, and walked me through the whole process, so I knew exactly what to expect. The work was done quickly, and the final air clearance came back clean. No surprises on pricing either, which I appreciate. They beat everyone in price and speed. Would recommend without hesitation.

For an asbestos abatement job, I obtained 4 quotes…read more It was easy to communicate with Eisen and I received a call back on the same day. After describing the job, I was given a verbal quote of roughly how much it would cost. Of the 4 quotes, one was several thousand higher than the other 3. Eisen's verbal quote was in the same ballpark as the others. Only downside is that they are scheduled 1.5 months out and very busy.

Remedy Restoration

(7 reviews)

I was helping a friend who was in need of a clean out of their apartment. I left a voice message…read moreafter hours and a text for this company and they called back promptly. My friend didn't end up using them due to the scope of the job, but the response time was great. The gentleman Travis who called me spent a good amount of time fact finding with me and explaining the type of service she would need and I appreciate that so much. So although she didn't end up using them, the customer service and response time were worth a review in my opinion.

My small basement had gathered a lot of old rodent droppings over decades, along with the usual…read moredirt and detritus. It seemed sensible to call on pros, with proper protection and also disinfecting capability. A little research came up with Remedy Restoration - and they knocked it out of the park. Almost instant response from GM Steven, detailed questions, then detailed comprehensive estimate, all within hours. They were here the next day. Greg and Jake did a stellar job, including some impromptu cleaning of the back deck! I chose to include a disinfecting wipedown of all the individual items stored in the basement - and removed for the cleaning - so now feel truly at ease about hygiene, (eliminated) hantavirus risk, etc. It was pricey, absolutely, but I won't have to do this again for ages, so well worth it. Thanks so much to the RR team!

Plumbing Solutions

(955 reviews)

They were fantastic to work with - fast to respond, clear communication and reasonably priced…read more They will be my first call for any future issues.

Showed up on an emergency basis, at night, on a weekend. Very professional. Identified the problem…read moreand fixed it with alacrity. Clearly communicated the issue, what work needed to be done, and performed it. Would definitely use again and recommend. Five stars all the way!!

U.S Accurate Design Build

(91 reviews)

ADU Project U.S…read more Accurate Construction completed our ADU project, and we are extremely satisfied with their work. Fred guided us through the entire process, design, engineering, city approvals, and construction which made a complicated project feel manageable. The team was responsive, detail-oriented, and transparent with costs and progress. The ADU turned out beautiful and functional, exactly what we envisioned. If you're considering an ADU or home addition, this is a company you can trust!

We hired U.S Accurate to remodel our kitchen and living room, and the experience was great from…read morestart to finish. Scope-wise, they removed a structural wall, added a new island, replaced all cabinets, added a butler's pantry, updated the flooring, upgraded the electrical, and took down the old plaster to install smooth drywall. Shay kept us informed at every step, talked us through options when surprises came up behind the walls or under the floors, and handled permits/inspections so everything stayed on track and to code. The crew was professional, punctual, and tidy and would also work on weekends sometimes. There were some minor bumps along the way but final results look fantastic and function even better. The new layout is open and bright, with smarter storage and lighting that really elevated the space. Because of the great experience, we brought them back for a bathroom remodel too. Highly recommend US Accurate Construction--would absolutely hire them again.

Letts Plumbing

(800 reviews)

I recently purchased an under-sink reverse osmosis water filtration system and needed it…read moreprofessionally installed. I had used Letts Plumbing in the past but had completely forgotten about them until I asked a friend at Standard Plumbing for a recommendation after receiving several installation bids. He immediately told me to call Letts Plumbing. Mary promptly returned my call and scheduled someone to come out the very next day. The plumber who arrived was extremely experienced and had installed many of these systems before. He quickly modified the drain connection without any issues and completed the installation efficiently and professionally. What really stood out to me was not only their expertise, but also how friendly, respectful, and professional everyone was -- from the office staff to the plumber himself. On top of that, their pricing was significantly better than the other bids I received, which saved me a considerable amount of money. Letts Plumbing has absolutely earned our trust, and they will be our go-to plumber from now on.

We continue to rely on Letts Plumbing for our various needs. They installed a water cutoff valve…read morefor a refrigerator water line (whoever did the initial install didnt put one in!). They most recently removed an old water softener and installed new copper piping where the softener connections were. Oddly, the tech charged us for new copper while keeping the copper sections he removed, saying he was adding it to their collection. I get not being able to reuse the sections connected to the old valves but there was some that could have been reused, or left for our recycling. Not a huge deal, just seemed odd that he mentioned keeping it for their future use. We'll still use Letts and recommend them to friends. They're very prompt. The work is done well. And the job sites are left clean.

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