Premier Pro Restoration, and particularly Drew, helped me out on short notice making sure a tenant had not caused any flooring moisture damage. This company is fairly priced, responsive, and did what they said they'd do. Highly recommend and I would use them again. Thanks Drew! read more

Drew Duenas of Premier Pro Restoration (PPR) came out ahead of all six other businesses that gave us free quotes (in February/March) for mold and moisture remediation and restoration of the affected areas where we had a leak in the master bathroom of our 2-bath, 2-bedroom apartment. Drew offered the lowest bid and a confidence that he and his team could get the job done to our satisfaction. Their work was outstanding! When we informed him that our travel schedule would delay their start until June, he was flexible. His team's thorough mold/ moisture remediation (removing the old moldy vanity, damaged moldy wallboard, and floor tiles) was completed in a week The remediation quickly received Satisfactory test results from SAFE, the environmental testing agency we independently hired. The restoration work then moved well with the replacing of sheet rock on the wall (where mold/moisture had been) but the laying of the replacement floor tiles was stalled when the team discovered that those tiles were slightly too short of matching the original 24"x12" floor tiles. To stick to our budget, we had opted to get the tiles on our own, not realizing that brands can differ in their tile sizing. This resulted in an unexpected interruption of the project for the PPR team while we found another tile brand true to size. Drew remained patient and flexible with us. The tile team did a beautiful job laying the new replacement tiles. After that, the last step was installing replacement vanity which was also done perfectly. Drew was professional and cordial as was his team. He was a delight to work with. He completed our project well and stuck to his original price. We could not be happier! Carla and Raphael D read more

After being ghosted by another local company who made an appointment with us on May 4th, I reached out to Premier Pro Restoration for help. They were quickly responsive and followed through as expected. And they were fast in delivering service, and cost less than the company that ghosted me, with greater professionalism. I intend to hire them for an additional project too. Excellent work, good communication and reliable. read more

I sent in a request on Yelp for water pentration into ceiling drywall in my living room after yesterday's rain storm. I received a message from Badi about 5-10 minutes later. He asked specific questions and asked if I also had photos. He was able to schedule an appointment with me the same day. He was very professional, took some readings with an ultrasound device to pinpoint the exact spot of the leak and even marked it on my ceiling with painters tape so my solar installer can come out and locate the source on the roof quickly. I would highly recommend Premier Pro Restoration! Thank you Badi! read more

Premier Pro Restoration - Damage Restoration Near Me - Lafayette, California

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This review is a little overdue. We had what we thought was a leak from the pipe in our walls a few weeks ago. Only to find out it was a water from our neighbors refrigerator that flowed under the baseboard and flooded our kitchen floor seeping under the vinyl planks. I reached out on Yelp for someone to come over and take a look to see if water was settling under the floor and causing mold issues. Several vendors reached out and based on the Positive Yelp reviews we selected Premier Pro Restoration to come and inspect our kitchen floors. Jackie at Premier Restoration responded right away to let me know that Fred would come by and inspected our kitchen floor the following Monday. After 5 days the water under the planks subsided but I still was not sure if we would have a mold problem later, so I kept the appointment. Fred arrived on Monday morning which was 7 days since the kitchen flooded. He was very professional. He tested behind our refrigerator and several places under the vinyl planks and reassured us that all the water from a week ago was all dried up. There was no need to worry about mold since there was no longer evidence of water. I highly recommend Premier Pro Restoration if you have any leaks or flooding in your home. They are honest, reliable and true professionals. I forgot to mention this was a free inspection. I have since recommended them to my neighbor who caused the flooding in the first place. I will also recommend them to my other neighbors as well as our HOA.if we ever run into similar issues again and hopefully we won't, I'll definitely give them a call. They are truly the Best!! read more

We had a leak which made our entire wall and insulation wet, at risk for mold. They came in, diagnosed the problem and got a crew out to fix the wall within days. Good job and communication read more

Badi and his team did outstanding work on a repair job to our bathroom. They were super responsive, did amazing work restoring our bathroom to a state far better than it was prior to the water damage. His team was really friendly and helpful. Their prices were affordable as well and they got the job done in short order. One of those rare occasions where working with a contractor was a pleasure. Highly recommend them! read more

I hired Premier Pro Restoration to fix some damage to my bathroom ceiling from a leak in the condo above mine. Unlike other companies, they were responsive, timely, and great at communication. The estimate they provided me was immediately approved by my neighbor's insurance company (unlike another company, who several line items that the insurance company would not pay for). The work that their team performed was seamless and it's now impossible to tell where the damage was. I would definitely hire Premier Pro again! read more

Very quick to respond and they gave a free inspection with honest feedback. I will definitely be using them again!

Premier Pro Restoration is a Bay Area gem! From the beginning to the end, Fred was very courteous, professional, and listened to all my wall repair needs. The staff was very flexible and accommodating, pricing was attractive, and they were able to send a technician the wry next day to repair several issues with my textured wall. The technician was hard working and did an excellent job fixing my issue. The company called me several times during the process to check up on the work and to make sure my expectations were being met. I would highly recommend you consider this company when choosing a contractor for your job! Peter read more

I brought them in to do a small flood remediation on a commercial property. Fast, responsive, easy to work with, good with my external clients. Will definitely use Premier Pro again. read more

Badi came out to look at areas where we had an issue. He was thorough and honest in his assessment. He's also very knowledgeable.

Due to water damage, dry work, mold removal and complex tiling work had to be carried out and interior paneling had to be repaired. All of the company's employees behaved in a very friendly, reliable, competent and responsible manner: the deadlines were adhered to, the work was carried out effectively, comprehensively and cleanly, if the situation required a decision, the alternative solutions were discussed with me, and interfaces to third-party service providers (insurance, plumbers) were discussed promptly and one of my points of criticism was resolved in a very customer-friendly manner by premier pro Restoration . Highly recommended. read more

We would not recommending using Premier Pro as they came out for a leak into our house in December of last year and I reported a claim to our insurance company. Premier's estimate included that they would use the industry standard pricing i.e. Xactimate. Our insurance company uses the same software. I paid Premier according to Xactimate and our insurance company's estimate once the work was done. Premier is now demanding more money and won't work with our insurance company even through we have given them our insurance agents information and a copy of their estimates and correspondence. read more

We had some flooding during the last storm and I was worried about damage/mold in the drywall. They came out the day after the holidays, checked everything and told us we dodged a bullet. We needed to cut out a 1sq foot piece of drywall, stick a fan there and repair/replace it on our own. No upsell. No nonsense. If we get unlucky with the next storm I am 100% calling these guys. read more

We had a nasty water leakage situation with our dishwasher (note to self: do not ever purchase a Kitchen Aid dishwasher) which caused mold to build up on our kitchen wall over time. This was definitely a job for a professional so I reached out to Premier Pro. Premier Pro consists of a group of companies with specialization in mold remediation, water damage control, and construction but they operate as a team so it's a one-stop shop. Lionel's, Badi's, and Fred's teams did a great job in ridding the mold and damage, making sure there were no more wet areas, and rebuilding our kitchen walls and cabinets (plus installing a new dishwasher). This was not a cheap job but water damage is serious business and if you want peace of mind after a water disaster, I recommend you contact Premier Pro. read more

Thanks to Fred and Badi and his team for helping a lot with our water damage caused from leaking from our bathroom . After visiting they were quick to analyze the details needed to get everything restored and to comply to environmental standards . This was a good sign of their attention to detail as well as acknowledging the asbesto in our ceiling . The tear down and the subsequent restoration was a great relief , and now our house is much better condition . If you are looking for contractors that are well organized and will respond to your requests right away, I'm happy to have their team address our future projects. read more

Premier Pro Restoration - Restored ceiling - Damage Restoration Near Me - Lafayette, California

Words cannot begin to describe the gratitude I have for Premier Pro Restoration. I would literally give this business 15 stars if I could. Not only was Badi very responsive to my emergency flood but he was able to accommodate me on a very busy weekend when his team had already committed to another job! He has been so attentive to my property and taking the best of care of it, ensuring the moisture level on the walls and floor is back to normal. His attention to detail and professionalism is second to none. I so appreciate the care and service provided. Thank you from the bottom of my heart! read more

Highly recommended. Fred was easy to work with, friendly and went the extra mile explaining how some structural issues with our house could be contributing to the presence of mold. Since our tenants cleaned the mold before he arrived, we did not need to use his services. He didn't try to sell us anything extra, he just seems like an honest and knowledgeable person in the area of mold remediation. He helped us with the information we needed to take the next step in our mold remediation project. Thanks Fred! read more

I had a severe leak in my primary bathroom with extensive damage. Badi and crew came out immediately and got to work deconstructing and drying. In less than 1 week my problem was solved and my bathroom reconstructed and functional. I knew it would be expensive, but was pleasantly surprised by how affordable their solution was. They really helped me out of a jam. I was really impressed read more

Badi and team were great to work with. Professional, knowledgeable, helpful, and cooperative. Most importantly, the work was of high quality, and met my expectations. Would hire again. I highly recommend this team. read more

3 small drywall patches. They offered the best price, they were quick to respond and scheduled for the next day. The worker arrived on time and did a great job. I would highly recommed this company. read more

I contacted Premiere Pro to touch up the walls and ceilings of my new apartment that has been damaged prior to moving in. They were very responsive and the worker the sent out was on time. Everyone I interacted with was very kind and took the time to explain things to me thoroughly. The final work looked great and was great value for the service. Would hire again. read more

Premier Pro Restoration came through on a late evening urgent request for some sewage backup removal. Friendly and responsive and Pedro came in 30 mins. True lifesaver and did a great job. Highly recommend and will use for future needs! read more

Premier Pro Restoration - After! - Damage Restoration Near Me - Lafayette, California

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I would highly recommend Premier Pro Restoration. They were courteous, professional, and quick to respond to my request to inspect our basement for water damage. read more

Badi and his team were amazing. They're incredibly responsive, polite and do incredible work. They came out and did a job the same day they quoted it. I was completely blown away. I recommend them highly!!! read more

Premier did a great job on a laundry room leak which caused water damage all through the long hallway and into the kitchen, including wrecked wood flooring and laundry room floor. They responded timely, made sure the leak was properly addressed and repaired, did some drywall repairs, and installed new flooring. They offered a fair price and did quality work on the repairs. Badi and Fred were a pleasure to work with in a stressful situation. read more

I was unsure of exactly what I needed so had nothing but questions when I called Premier Pro. They scheduled a visit straight away and Badi came to my home with all the right equipment to assess the problem. I actually didn't need full restoration services in the end - Badi was so helpful and checked everything thoroughly. I was so grateful for this free, honest assessment that let me get on with other work in my home. If I ever need this sort of work in the future these will be the first people I call. Can't thank them enough. read more

I called for a small patch on the ceiling to be patched up, technician discovered there had been years of damaged wood in the ceiling from rain and beyond. The boss (Fred) then offered me a estimate , I accepted. Then technician took 3 days to finish and did an outstanding job considering the situation he was dealing with. read more

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The team from Premier Restoration were simply amazing. I had a new washer professionally installed, but it wasn't done correctly. It flooded the upstairs and downstairs of my house. Badi From Premier Restoration were at my house within hours and took control of the situation. Pedro, Isaea, Jorge, and Allen were professional, kind and helpful. They completed my water damage project for 3 days as they targeted it. They helped us with rebuild also with their construction team. I highly recommend them. read more

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We discovered leaks at 2 am from the dishwasher in our kitchen last week. We called Premier Restoration company at 3 am and the technicians showed up at 4 am. The technicians got here with a dehumidifier, fans, and tape to seal the wet room. Badi gave me his cell phone number, so we could call him if there were any problems. He quoted a fair price and after completion of drying, they sent us their contractor teams to cover the damaged area for priming & painting. Their job is clean and they are organized. The technician provided us some masks also in case of if we needed to get to the other rooms. We are so happy with their services. read more

I had water damage in my home from a leak and needed to find a mitigation team quickly on a Sunday evening to assess. Premier Pro discussed with me via text and phone on Sunday and came first thing Monday morning to consult. The team were prompt, courteous, and thorough in their assessment and establishment of a water mitigation plan. read more

Premier Pro is the go to company for water damage mitigation and repair. They were very responsive when I called. Their work was excellent and reasonably priced. Very easy to work with. Absolutely recommend them. read more

I had a great experience working with Premiere Restoration. They came the same day I called them and quickly and professionally got rid of our water damage and repaired the area that was ruined by the water from Laundry machine. They completed the laundry room phase in about 3 days. They were timely, professional and a pleasure to deal with. The good thing about this company is they have in-house contractors and plumbers to fix my flooring, plumbing and repair phase from the start to finish. They help me to file a claim with insurance up to the time to get approval. Natasha, the office manager, helped us in all steps from start to finish. I would definitely work with them again if needed. read more

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Successfully repaired water leak damage to interior wall and ceiling. Promptly responded to initial inspection request. Provided a reasonable price for repairs. Kept us informed of work schedule, completed work on schedule. Couldn't ask for a better response. read more

When I woke up in the morning at 5 am into a flood due to my fridge ice maker broken valve. I found Premier Pro Restoration through my property manager. Their crew came to my rescue in the morning. Excellent customer service, they go above & beyond to make sure all works completed properly. They educated me and kept updating me on the progress. They are truly amazing and worked very well coordinating restoration of my condo with my contractor, and insurance. I felt special and well taken care of. Matt and Badi also made sure that my neighbor was not affected by the flood. They inspected entire of my neighbor house. The project took about 3 days to dry completely. After completion of the project, my insurance called me to check out the progress of their work. My issuance adjuster also was so happy with their service. read more

We called premier pro restoration through our insurance company recommendation. they were available to start the job on my rental apartment right away. Chris found other plumbing problems which could potentially cause future leaks , so they could be addressed right away. He communicated the progress to me regularly and had all my questions answered right away. I never had to take any time off work during the process, he made all invoices available in my inbox and accepted electronic payments. He put my tenants at ease and also recommended the drywallers for restoration. I highly recommend premier restoration for your water damage issues. Thank you! read more

My husband & I worked with premier pro Restoration under a tight deadline to analyze a possible mold situation at my home. Badi was very responsive and flexible. He understood the necessity of moving ahead quickly and was very helpful. During the work, Jackie always keeps us updated about the progress. We would definitely work with him again. read more

I had a leakage and a couple of the employees that came out to my location had a really nasty attitude, and I didn't feel like I got fair treatment. This company is a SCAM! I would not recommend using them or coming out to service. They won't come out for hours maybe even a few days. Not even notifying a customer. They do not value their customers, and they recycle through employees. I had a bad experience, and I hope they can reevaluate their employees and their companies policy after this review. read more

The quality of their work is excellent, on time and got it done quickly. Badi is excellent to work with and flexible