TL:DR; Will misled us into paying upfront for much of the work that he either didn't complete at…read moreall or did poorly/not up to code. When confronted, he agreed to give us our money back but has failed to make the full payment after 9 months. He also forged our signature to pull permits because he doesn't hold a license himself. We hired Will (aka Wisal) in October 2024 for a fairly large home project, and it was an absolute nightmare. The ordeal he put us through was an extremely emotionally taxing experience for our family. On top of that, he had not honored the refund agreement for the poor and incomplete work. We are now out of the money he still owes us, and we had to find another contractor to correct the terrible work he and his "team" did. Here were the main issues that led us to fire him from our project: 1. Forged Signature: We discovered that Will pulled permits under my name without permission by forging my signature on the paperwork, which he initially told us was pulled under his company's name. 2. Suspicious Electrical Work: Before the scheduled electrical inspection, Will had his team patch up the walls, which would make it impossible to inspect the wires. We found this suspicious, so we asked 4 separate electricians to take a look. Without being able to see behind the walls, they all saw that the work was not up to code. 3. Unnecessary Electrical Upgrade: We told Will we only wanted to rewire the house and to pull the permits. He told us we're required to upgrade our electrical panel. This caused a 3-month delay as we waited for PG&E to do the work. When PG&E responded to us, they told us we actually didn't need the upgrade. We suspect this was Will's attempt to charge us for unnecessary work. 4. Pressured To Pay Upfront: He pressured us to pay upfront for fees associated with the PG&E work (e.g. trenching fees, paving fees, etc). In California, you only need to make a downpayment of up to 10% or $1000 of the total contract price, whichever is less 5. Overpaid PG&E Fees: Will charged us $3,500 for PG&E's engineering advance. We asked PG&E about the charge and were told it was only $2,500. 6. Inconsistent Team: His "team" changed all the time. Will also did not seem to know when his team would work on our house. It was only when we checked and saw that either minimal or no work was done that he would then call his team to ask why they didn't show up. 7. Constant Delays: Will would promise us work would be done by a certain time (e.g. end of the week), but those deadlines were rarely met. For example, he told us the week of February 18th that interior painting and tiling work would be completed by the end of the week. By the time we fired him on the last week of March, that work was still not done. 8. Unprofessional Work: For basic jobs like painting, his team did not cover our floors. We now have paint splatters, scratches, and drywall residue all over our floors and cabinets. After all these issues, we fired Will and demanded a refund, which he agreed to pay on a 7-week schedule. That was back in April of 2025. It's January 2026, and he still has yet to pay us back fully. Do yourself a favor and avoid this company at all costs. P.S. If none of the above points convince you to stay away from this business, run some of the 5-star reviews through an AI detector. Many of them won't pass. I wouldn't trust a business with fake reviews. Would you?

Ah, the joys of homeownership. You think you're just fixing a little leak, and next thing you know,…read moreyou're starring in your own personal horror story--except instead of ghosts, it's a scammy contractor, a roof full of holes, and a rapidly draining bank account. Let me take you back to December 2024. After some heavy rains, we noticed a leak in our living room. Enter Will of Biohazmat (license #957784), who came in like a savior in a time of disaster. We were in a bit of a time crunch, planning to leave for a three-week holiday trip, and let's be real--it does rain in SF in December. Will assured us he'd take care of everything. Roof? Fixed. Ceiling? Restored. Peace of mind? Oh, how naive I was. Red Flag #1: The Mysterious Bathroom Leak One of the first things Will did was open up the ceiling--toward the upstairs bathroom. Now, I had explained, multiple times, that the leak happened after rain. Yes, there had been a small issue last winter, but it was clearly a rain-related problem. Still, Will was on a fishing expedition, hoping to uncover a more "profitable" issue. He eventually convinced me the entire roof needed replacing. I wasn't entirely sure, but hey, the roof was old. Maybe it was time? Spoiler: It was not time. It was a terrible decision. Red Flag #2: The Roofer Who Hates His Job The very next day, a roofer showed up to apply a temporary patch. He was barely inside when he launched into a rant about how Will had been delaying his payments for weeks and how he was planning to quit and work on his own. Now, a contractor's own workers bad-mouthing him before work even starts? That's a neon sign flashing "run" in bright red letters. But between holiday prep and wishful thinking, I convinced myself it would be fine. It was not fine. Red Flag #3: The Disappearing Act We left for the holidays. Will started work in January. I had set up cameras to monitor progress. It was a different roofer - I guess the first one has already quit. Three days before we returned, Will declared the job was done and demanded full payment. I got a few blurry, low-resolution pictures (classic), but on my cameras, I could still see workers moving around. Assuming they were just wrapping up (bad assumption), I wired the money. Terrible. Idea. The Disaster Unfolds Upon returning, I did what any responsible homeowner would do--I climbed up to inspect the work. Oh. My. God. Where do I even begin? Even without being a roofing expert, I could tell this was a train wreck. There were literal holes in my brand-new roof. You know, the thing meant to keep water out. I had a contractor neighbor take a look. Then, I brought in a few proper roofers. They all independently painted the same picture: total incompetence. Some highlights from my roof's tragic new look: The roofing material wasn't properly heat-sealed, meaning large sections could be peeled off by hand. Other parts were over-torched, melting the material and making it brittle. The seals around pipes? Instead of using proper metal flashings and sealants (as is standard), they smeared on some mystery black goo. Around chimneys and walls, instead of applying material properly, they just stuck it on without capping--essentially creating pockets for water collection. Drainage system? Not sealed at all. As if they just assumed water would avoid those spots out of respect. At this point, my frustration had reached Olympic levels. Red Flag #4: Will's "Fix" Was Even Worse I confronted Will, who eventually agreed to send someone to "fix" things. Enter Victor Hernandez, a supposed "partner" of Will's. I asked if he was licensed. Will assured me he was. Victor assured me he was. Fast forward through some back and forth, Victor himself admitted the roof was beyond repair (shocker). So, naturally, Will's solution was... to have Victor re-roof it. Because clearly, the guy whose company just butchered my roof was the right person for a do-over. When I asked what system they'd be using, it was total confusion. They claimed they'd heat-glue the roof but showed me materials meant for cold application. These guys didn't even understand the product they were using. So I asked for Victor's credentials. Nothing. No response. So I did my own digging. Guess what? Victor's license (#1071828) was suspended. He had no roofing license. His general contractor license was revoked due to a lawsuit. I confronted Will. After some discussion, he agreed to pay me back and part ways. Guess what? That didn't happen either as of now. And Then It Got Even Worse... It's been four weeks since that agreement. I'm still owed $9000. No payments. And just when I thought it couldn't get worse--it got worse. Before I had the chance to redo the roof, one of the drainages (the ones they didn't bother to seal) leaked and flooded my baby's room. So let's recap: Replaced a roof that probably didn't need replacing. Got scammed out of $9000. Ended up with more damage than when I started. Flooded my kid's room.

From start to finish, Swift Restoration exceeded every expectation. Dealing with home damage is…read morestressful enough, and having a team that is professional, communicative, and genuinely customer-focused made all the difference. The crew was fastidious in their work -- nothing was overlooked, and every detail was handled with care. What really stood out was how assuring they were throughout the entire process. They kept us informed at every step, proactively answered questions before we even had to ask, and made sure we always knew what to expect next. That kind of communication is rare and incredibly appreciated when you're navigating a stressful situation. They were also timely -- showed up when they said they would and completed the work on schedule without cutting corners. If you're looking for a restoration company that treats your home like their own and puts the customer first, look no further. Swift Restoration has earned a customer for life. Highly recommended.

Michael was incredibly helpful. I made a mistake trying to fix a plumbing issue on my own and…read moreended up with a bathroom filled with so much water that it leaked through to our kitchen ceiling. That was a Sunday, so the next morning I called Miachel and he came to our house within a couple hours. He measured the moisture levels and not only told us that it didn't require expensive remedies, but he also carefully explained how we could fix things on our own. On top of that he is super friendly and cheerful. I highly recommend him.

I've had the pleasure of working with Steven at Remedy Restoration, and I can truly say they are an…read moreamazing company to work with. Steven is always professional, dependable, easy to communicate with, and genuinely a great person to work with. He values his relationships with the people he does business with, and that really shows. Remedy Restoration is a company that takes pride in what they do and treats people with respect. My experience with Steven has always been positive, and I really appreciate the trust and great working relationship we've built. I would absolutely recommend Remedy Restoration to anyone looking for a reliable, professional, and trustworthy restoration company.

I was helping a friend who was in need of a clean out of their apartment. I left a voice message…read moreafter hours and a text for this company and they called back promptly. My friend didn't end up using them due to the scope of the job, but the response time was great. The gentleman Travis who called me spent a good amount of time fact finding with me and explaining the type of service she would need and I appreciate that so much. So although she didn't end up using them, the customer service and response time were worth a review in my opinion.

I got quotes from multiple mold remediation companies and A2Z was the best by FAR…read more Pricing was very fair and transparent. They gave me updates every day with detailed photos of the work. Communication was 5/5. I got responses back within the same day. A2Z went above and beyond for me, thank you so much!

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

My ceiling had a crack and a water stain around it so I reached out to various professionals to…read morehelp with the issue, one of which was GCD for mold remediation (after confirmation that mold was present). Manny was exceptional in his responsiveness, thoroughness, timeliness, and overall customer service! If you are looking for mold remedation/restoration, I highly recommend Manny!

Manny is the person you should consult for your remediation plan. I highly appreciate their…read moreprofessional services and the valuable advice they provide on how to improve and prevent any future issues. Also, fair market value for the services they provided.

Shawn gave my wife and I some excellent, honest advice related to a complex situation. While we…read morecouldn't do business with him related to the type of damage we had at our building, he was so forthright that we had to give him a review after out interaction. For comparison. his competitor quoted us $4000 and when we said "are you crazy!" they dropped his rate to $1500. This is a business that you call when you're going through a tragedy. You don't want to have somebody taking advantage of you in this situation. I recommend Shawn highly.

Shawn was a pleasure to work with! I highly recommend working with him and his team. Best pricing…read moreand high quality work.

I requested a cleanup of half of my apartment due to mouse droppings. Art was able to fit me in the…read moreschedule super fast and was very responsive to texts. He did a great job cleaning and while it was expensive, it was worth it for my peace of mind and knowing the job was done exactly how I wanted it. Thank you!

After thousands of dollars spent on a detail for biohazard and Art Fleming assured us that they…read morecould remove the disgusting odor, they made it worse by making it smell like a men's bathroom. When it was brought to their attention they wanted even more money. Horrible experience.

5/5 Stars. Dealing with water damage is incredibly stressful, but PuroClean made the recovery…read moreprocess seamless. A huge thank you to Nick, who went above and beyond. He was empathetic, clearly explained the documentation needed for our insurance claim, and caught hidden moisture issues right away. The onsite crew worked fast to dry everything out safely. I would absolutely hire them again.

Impressive customer service. Mold testing company recommended cleaning and hepa filter so I…read morecontacted Puroclean. Nick came and spent at least 30 minutes evaluating the situation and for found out where the mold is coming from and said no cleaning needed but a panel needs replacement. Did not charge us at all. Very honest and thorough. Will definitely contact if another issue arises.

I can not praise Marvin and his crew enough. They were superb and had the most amazing work ethic I…read morehave ever seen. They cleaned up an extremely bad situation in a listing of mine that had junk, a tree fell in the roof, and it created mold all over the junk. Marvin and his crew cleaned it all up, tore out the sheetrock, and went the extra mile and never complained. I knew when I met him that he was a special and kind person and he gives off the most positive and wonderful vibes. I knew he was the right one for the job. THANK YOU so much for doing a job that was one of the worst anyone has seen. I can not sing them praises enough.

I spoke with Marvin and he was informative, responsive and very professional. I needed to have the…read moreinterior passenger seat cleaned from human biohazard. I was surprised on how fast I got an appointment! The interior of my car looked great after Marvin worked on it. Smells and looks great. I would call Marvin again if his services are needed. I also found out he does carpet cleaning and hardwood floor. Did I mention that Marvin is really nice and he is proud of his work.

The workmen showed up early (after calling ahead) and quickly removed a large lint buildup from our…read morelong. sinuous dryer vent. They were professional and friendly. They requested cash or Zelle payment to Profix Services LLC. The Zelle system displayed that name when I entered the phone number.

If you've ever wondered what's lurking inside your air ducts, do yourself a favor and call Duct…read morePros. We recently hired them for a standard starter package of air duct cleaning. Frank and Mark showed up right on time. Not only were they clean, courteous, and incredibly efficient, but they also ended up saving us from a potential household disaster. While working, they discovered our dryer vent was heavily clogged and not releasing lint properly, turning what we thought was just a routine cleaning into saving us from a genuine fire hazard. Without missing a beat, Frank and Mark walked us through the issue, installed new piping, and cleared out every last trace of built-up lint in addition to meticulously cleaning out all the air and bathroom vents throughout the entire house. They were professional, knowledgeable, and downright awesome to work with. It's rare to find technicians who are exceptionally thorough and honest. Thank you Duct Pros, especially to Frank and Mark!