Alfonso and team did a great job and exactly what I anticipated. He was friendly, but most importantly communicated exactly what they planned to do and the process. This made me feel comfortable selecting Alfonso, since I deal with related situations at work and believe I had a good understanding of what needed to get done. I had a toilet upstairs leak through the wax ring and water poured through my ceiling in the downstairs bathroom. I knew I had to resolve the issue quickly as the water was contaminated and would cause mold issues if not dealt with quickly. I received a few quotes, but selected All Action. Alfonso scanned with the infrared camera, delineated the areas that were wet during the initial visit. They removed the wet sheet rock/drywall, wiped/sprayed all exposed areas with an antimicrobial, then ran the air scrubber/filter and dehumidifier for a few days. read more

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Steve and Luis' crew were AMAZING. The before and after pics say it all! Highly recommended. read more

All Action Water Damage - Damage Restoration Near Me - Burlingame, California

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this is the only company that you need to hire related to water damage. when will first came out, he was providing tips for us before starting the project. he ran tests and gave us a game plan without trying to upsell us and tried to keep our costs low. this was very different from other contractors because other contractors tried to upsell us and didn't put in half the work which led us to ultimately hire all action water damage. the team was very professional on getting the work done and everything was very reasonable. 10/10 would hire them again!! read more

Great communication, on-time, very polite, knowledge that only comes with experience. The service I received was only for an estimate, as their technician, Alfonso, was able to make an assessment and recommend a solution that would not require repairs or replacement. I appreciated his honesty, and he set my mind at ease. Highly recommended! read more

Carlos was incredibly informative, friendly, honest, professional. It's not often you meet someone with such high integrity. He went out of his way to provide solutions that we could do ourselves, instead of giving us high cost alternatives. I am incredibly grateful for his assistance. Highly Recommend read more

Alfonso at All Action Water Damage is absolutely amazing to work with. From the very beginning, he was incredibly patient and kind, even taking my late-night panic call. He was able to fit me in the next day for an emergency assessment, and still took the time to walk me through every step of our sewage cleanup. I was honestly freaking out because I have a one-year-old child, and the situation felt absolutely overwhelming! Despite my million-and-one questions, Alfonso remained calm, reassuring, and thorough, offering clear explanations and practical solutions for us. He is a true professional in every sense of the word. His compassion, knowledge, and genuine care for his customers truly set him apart. I was extremely grateful for his help and guidance, and I highly recommend Alfonso Arryo and All Action Water Damage to anyone looking for quality work and genuine peace of mind!! read more

I didn't hire All Action Water Damage to do any work, but they did come do a free inspection. My review is based on that experience. I showed them the two locations in our house that got me worried about mold. He ran some tests with his tools and gave some suggestions on what we can do to fix/prevent the water damage. He even said that, although they could do it for us, it's much cheaper for us to do it ourselves. I always appreciate honesty! Ultimately, he did tell us what they would do if we were to hire them, but we decided to fix it ourselves afterall. read more

Very professional and friendly. Get job done fast and clean. The contractor he referred is really professional too. Repair the dry wall like nothing happen before. Recommended. read more

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Service, quality and value were superior. Highly recommend the people and the company for your needs.

Alfonso is an expert and came by to look at a mark in my garage. He is very friendly and pm time, highly recommend. Thank you!

Very helpful in assessing water saturation. They helped me with some DIY before they came and then when they checked, it was fine!

I believe the 5-star reviews for this company may be misleading. After sharing my air quality test results and a neighbor's mold report with 4 licensed mold interpreting companies, 3 determined that my air quality is moderate and that there are no mold spores in my unit, indicating no need for remediation. In contrast, Action Water Damage insists on remediation for my walls based on my air quality report. Additionally, they scheduled an appointment without my prior confirmation, which I find unprofessional and pushy. Today, we hired a leak test specialist who identified the source of the leak as being in my neighbor's exterior wall, confirming that there is no leak in my unit and no further inspection is needed. I believe it is more professional for a company to prioritize the customers' best interests rather than focusing primarily on making money. read more

William came out and assessed a potential mold issue in our bathroom. He thoroughly assessed the bathroom and immediately developed a plan on the spot for a few quick fixes we could make that didn't require any work on his part. This was all done on a free inspection, with no charge. I appreciated his professionalism, honesty, and efficiency. I was anxious and he could have taken advantage of the situation to suggest unnecessary work, but it's obvious he is a kind, empathetic person who just wants to help you find the right solution for you problem. Thank you William! read more

William and his team came out quickly and remediated our flooded crawl space two different times. They were honest, knowledgeable, communicative and efficient. They are also really nice! We appreciate their good work and how quickly they came out to accommodate us. We will certainly use them again in the future. Highly recommend! read more

Alfonso is responsive, kind, an excellent communicator, an expert in his field, and patient in explaining answers to questions. He came out to assess a discolored spot on a bedroom ceiling, discovered that the area was bone dry, checked for mold spores (there were none), suggested an alternative cause for the discoloration other than water damage (oil from old coats of oil-based paint seeping through more recent coats of water-based paint), and provided advice for addressing the issue. We appreciate Alfonso, his integrity, and his guidance immensely. Thank you for your time, consideration, assessment of our situation, and advice, Alfonso! read more

I don't usually leave reviews, but I have been consistently blown away by William's professionalism, kindness, and willingness to help. We have been dealing with water intrusion issues with our bottom floor, and he and his team came out to open up our walls to dry it out. They found new spots that were not seen in the initial assessment and opened up/cleaned out damage without coming back to charge us for more. They left dehumidifiers running for several days, making sure we had a dry and clean environment before collecting the equipment. We then found new damage that we didn't know about and they came back to clean things up more at a reasonable price. Even more amazingly, William saw I was working on some drainage issues and just got right into helping me with diagnosing the problem, and offering useful suggestions. I have rarely worked with contractors that genuinely just want to help. William is the real deal, and you should reach out to him if you're dealing with water troubles. read more

William came to my house and gave me one of the most honest and helpful assessments of a home project I've ever received. He was direct with what needed professional remediation and what didn't, explained all of the different things happening in the house, and was very respectful of my time. I will absolutely be going back to William and all action whenever I have a future water issue. read more

I had an undetected slow-leaking corroded sewer pipe that resulted in considerable drywall and floor mold damage. After the pipe was repaired, I called a company who did tests and told me I had to find a contractor to remove the drywall and flooring and rent a heavy-duty dehumidifier. He would return and treat the mold by misting. Then the contractor had to return to sand the treated wood. Overwhelmed, I called All Action Water Damage and Alfonso arrived the same day. He did similar tests and arranged to remove the drywall and treat the contaminated area on Saturday. The affected area was enclosed with heavy-duty plastic, the drywall/mold removal work was completed (hand wiping not misting), and drying equipment was installed to dry for 2 days. Alfonso returned on Tuesday and tested the area and removed the equipment. If you have a serious mold problem, I would highly recommend calling All Action Water Damage. They are quick to respond and take responsibility for all the removal and restoration work. Alfonso and his crew did an excellent job. read more

We worked with William - fantastic experience. Very very thorough with their job. I will reach out to them again if needed.

I had a very great experience working with Carlos and Alfonso and they were super responsive in providing help with my water damage situation. I highly recommend them. read more

We had some mold (small area on a high ceiling) and we scheduled an evaluation for this. The company was very responsive (same day reply), scheduled an appointment with William a few days later, who came on time and provided advice on how to handle the problem. Was very knowledgeable, professional and honest stating that we didn't need to spend extra money with them but could have our contractor painter address the issue easily. William also recommended products for getting rid of the mold and preventing moisture buildup in the future. Very satisfied and I highly recommend this company. Since the estimate was free I want to make sure that I at least leave this review for them. read more

Quickly responded to our residence which had 2" of water in the crawl space the night before. William reassured us that our existing house pump, ventilation and drainage was working correctly. William did not charge for the site visit which was an honorable move. For the irrigation irrigation pipe repair, he referred us to All Action's preferred plumber. read more

My husband and I had a very positive experience working with All Action Water Damage. Their team was professional and timely, and the services were reasonably priced. We'd also like to call out the high level of service that William provides to his customers. He's honest, to the point, and clearly has the customer's best interests in mind. Experiencing home water damage is an incredibly stressful experience, but working with William and Jose made the process feel smoother than expected. I highly recommend working with this company. read more

Wow, it's so rare to find a company that has your best interest at heart. We were fully prepared to spend a fortune on the water damage our dishwasher has caused for the second time in two years. The last company we called charged us fortune to dry out our kitchen floor. All Action was different. Alfonso came out and told us we're doing a great job drying out the area and that we should just keep doing what we're doing and that it will be all fine. He even refused to take a compensation for his time. What an amazing company. I would recommend All Action to anyone I care in my life. Thank you! read more

Had a great experience with William from All Action Water Damage. We had some leaks in a detached unit that William came out to estimate the work, confirmed visible mold was present, and then scheduled the remediation the day after I signed the contract. They did a very thorough job in opening up the walls, removing all the mold & damaged building material, and ensuring the unit was fully cleaned after. William also took pictures throughout so I could see the water damage in the removed materials and walked me through exactly where the leaks originated at the end of the job. Highly recommended. One note is I did not have a good experience with the third-party contractor William referred me to for repairing the removed insulation & drywall (Henry from Helping Hanks). Henry had poor communication and was quite unprofessional. I'd recommend asking for another referral or finding your own via Yelp to do any required repair work post-remediation. read more

We had a broken pipe in the middle of the wall and since we found out after it had been, probably a couple years, insurance didn't cover it. I called 4 or 5 different remediation companies and only a couple returned my request for estimates. Steve from All Action got back to my yelp request and was very reasonable when giving me a quote. He knew insurance didn't cover the work, but he still did an amazing job for a reasonable price. The best thing about Steve is his crazy good responsiveness to phone calls or text messages. If he can't get to you, he will if you leave a text or VM. Other places took their sweet time getting back to me, and if I missed their call, good luck returning the call to get a response. He scheduled us on a Friday and came with Luis and Brian. I think Luis has OCD in a good way. He didn't miss any spots. Steve, Luis and Brian, all I call say about these guys is that they take pride in their work. If you want a thorough job with good service, these guys are it. Life can deal you with a crappy hand sometimes but at least there are still good hard working people that will help you out. God bless these guys :) read more

I had a leak in my bathroom and All action was very responsive in penciling me in last minute and getting the job done super fast! William also recommended me to Helping Hanks to put my drywall & bathtub surround back in. I hate having a project undone for super long. However, William's vendors made the process super easy they were in and out within two days. They were informative and made the process very easy. I highly recommend! read more

I called 3 water mitigation companies before I chose All Action. I spoke to Carlos, the owner, and felt that he laid out the best plan of action to mitigate my issue. Unlike the other companies, he explained clearly what he would do if this happened to him. The others used jargon that I couldn't understand or just wanted to dispatch someone without explaining things. He was able to dispatch Alfonso. Alfonso is AWESOME! He patiently assessed the damage, explained to me what was happening, and the best course of action. He follow through and follow up is above and beyond. He is a great communicator that will explain things step by step (especially for someone like me who knows nothing about mold or water damage. I would highly recommend using All Action for any water damage issues. They are the BEST! read more

Their Technician Alfonzo went out of his way to diagnose our situation. I felt that he was thorough and appeared very knowledgeable. In top of that he didn't charge for an inspection, that put icing on the cake . I would highly recommend All Action!!! read more

I had a great experience with All Action Water Damage, they promptly scheduled an appointment for a mold inspection and an Air Quality Test. William came out he was very professional he found the issue and provided excellent referrals and recommendations for the best course of action. read more

Alfonso and his team is great. My mom has been healing from mold toxicity which came from elevated levels in her master bathroom between the shower and drywall from a previous leak that was taken care of but turned into mold after it got sealed back up. Alfonso and his team walked us through the whole process of what was going to be done, put a secure containment and gave us pictures and updates throughout the process in order to give us peace of mind. He has a cheerful attitude, is responsive and is dedicated to the success of his clients of sensitive situations such as my mom's. Lots of people in this industry are focused on creating a bigger job than it needs to be and his simple approach is what shines through. No one wants to deal with water damage or mold in their home, but if you have this challenge, I would recommend All Action Water Damage to do the job. read more

I'm a renter, so can't give insight into the cost of service, but Alfonso came out to assess what appeared to be water damage on a wall in our new rental. He was thorough, checked multiple areas where the water could potentially be soaking, explained what he was doing, and was clear with what next steps would be. His crew came out and (I believe their names were Luis and Kevin) and were very professional and careful. They worked quickly and efficiently to find the breadth of the damage. Alfonso came by a few days later to remove the dryer and again was super helpful, explained things well, and is obviously just a good person. Definitely a top notch experience! read more

Their rep, William, texted me an eta of 10:17 for our 10am appointment. I texted thumbs up. At 10:35 I texted asking if he's still coming. He texted "I am on the phone here try to get inside." I looked outside and saw no one. I texted that I got his VM when I tried calling, and told him to try to call me again. He called at 10:40 and said that he was outside my home and on the phone with someone else who would not stop talking. He called at 10:45 saying that he was right outside my door. I opened up and saw no one. He asked if I was unit A, B, C, or D. I told him which unit and walked down my stairs and saw no one. I walked around the building and there was no one and I asked if he was on my street. Eventually I saw him facing the houses on the opposite side of the street and waved him down. I started walking towards my home and he yelled in the middle of the street "If you're going to have an attitude I can just leave." He yelled his projection where 20 of my neighbors could see and hear. I said nothing. He continued yelling "Respectfully I decline" and left; not that I'd have let him in my home after he verbally abused me as a woman and potential client. A week ago Carlos told me that they could come give an estimate that day, then William said they couldn't come till today. Then William texted that he was coming yesterday. They have zero compassion for my sincere confusion, and had I known I was even going to be verbally abused by them in public, I'd have never called them. read more

As a first-time homeowner dealing with water damage, I was overwhelmed by the process of obtaining concrete, transparent, trustworthy information regarding my options. I'm so glad I reached out to All Action Water Damage -- of the handful of mitigation companies I contacted, William was *by far* the most helpful, going out of his way to provide unbiased support and advice in jargon-free language (without trying to upsell me). Working with William was a true pleasure from beginning to end. Aside from outstanding communication, he was able to move quickly and efficiently throughout our work together, collaborating with my insurance adjuster to ensure I was covered and taken care of. What started as a nightmare ended up being a surprisingly seamless, straightforward experience. And when William was done with mitigation, he provided two excellent contacts for follow-up reconstruction. I can't say enough great things about William and the All Action team -- they went above and beyond, and I would recommend them to anyone in need of mitigation during this year's rainy season! read more

They came over within hours to do a free inspection as they were in the area. They tested the walls where I had seen mold and assumed it would be a major job. They informed me it was minor and not from a water leak. They recommended some tasks I could do myself to remedy the situation and left. They were so nice I was trying to throw them some work, but they politely insisted I didn't need their services! read more

All action water damage did a very good job. They were fast, prompt and cleaned up very well after the job highly recommended if I ever have any other problems, I'll definitely call them read more

Unbelievably good company that we used in our house when we needed one. They answered our calls and gave us a truly honesty about what is included in the services and what we expected from them. Not like the other companies that we contacted they gave us a run around and not very specific. All action came in time without wasting time and finished the work asap. Thank you All Action Water Damage read more

William was on time and He was polite, explained the process end to end, and finish the project on the agreed terms.

I'll start by saying that I didn't have any work done but the 5 stars is for the honesty that William had to say that no work needed to be done after checking the wall in which my failed bathtub drain dumped water into. I actually had one other company come and even though the moisture level in the walls were pretty much non-existent they were trying to sell me their services. If any real problems occur in the future, I wouldn't hesitate to use these guys. read more

Had some overflow sewage under my deck due to a plumbing accident. Called All Action Water Damage and they came by the next day. They went above and beyond to clean up the mess. A bit pricey, but the work speaks for itself. 100% recommend them read more

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