Picture this! Fresh…read moreoff an injury, in a boot and crutches. 30 minutes to fill a simple low level pain med. They processed 8 people while I waited. When we finally went up to the counter they had the my prescription off to the side, bagged and ready. 3 people working the back and they could provide a shred of speed. Is this called Island time service. If I could give zero stars, I would.

The pharmacy staff here are truly incredible. The two pharmacists, Parisa and Bernice, have been…read moretaking care of our family for decades. They are knowledgeable, kind, efficient and always a bright spot in my day. By far the best pharmacy on the island.

What is it?: the closest drugstore to the apartment that my wife, her mom, and I were going to stay…read moreat, during our 2 night stay on Mercer Island. Had some time before the airbnb opened up, so stopped in to pick up some drinking water for our stay. It wasn't too busy inside, needing only one register to remain open. And it was nice seeing none of the toiletries and personal grooming products locked up. Went back the next day to pick up some needed soap.

The Worst Pharmacy Experience I've Ever Had…read more This was my first time using this Walgreens pharmacy, and it will definitely be my last. I'll gladly drive farther before having another prescription sent here. Around 1:00 p.m., I called to see if my prescription was ready. The person I spoke with told me they were about to go on their lunch break, but said it would be ready by 2:00, and definitely no later than 2:30. Since I also needed a knee compression sleeve, I figured I'd head over around 1:30 and do some shopping while I waited. By the time I finished and got in line at the pharmacy, I ended up standing there for close to an hour. It was finally about 2:30 when I got to the counter, so I assumed I'd be in and out. The employee asked for my information, walked over to the prescription bins, and spent a little while looking around. It seemed pretty obvious my prescription was already there. She came back and told me to have a seat because the pharmacist still needed to review it. So I waited. Five minutes passed. Then ten. Then fifteen. Meanwhile, I watched the pharmacist continue helping customer after customer without ever acknowledging me or giving me an update. At that point I wasn't even frustrated about the wait anymore--I just wanted someone to explain what was going on. Around 2:50, as the pharmacist was about to help yet another customer, I'd had enough. I walked up and said this was unacceptable and that I wanted to speak with the manager. The pharmacist came over and asked what happened. I explained everything, including the phone call earlier in the day. What surprised me was that he didn't seem to believe I had even called. I pulled out my phone and showed him my call history. I even asked him how else I would have known they were going on lunch break if I hadn't spoken to someone there. Instead of trying to fix the problem, the conversation turned into figuring out which employee I had talked to, almost like they were trying to catch me in a lie. That was honestly the most frustrating part. At that point, I didn't care whose mistake it was--I just wanted the prescription I had been told would be ready. What really stood out was that I wasn't the only unhappy customer. While this was happening, other people waiting started chiming in, saying this pharmacy is always slow, that they've had similar experiences, and that it wasn't the first time. I understand pharmacies get busy, and I know prescriptions have to be handled carefully. I'm not asking anyone to rush something that affects my health. But if you tell someone a prescription will be ready by a certain time, don't make them wait an hour in line only to tell them to sit down with no explanation while everyone else keeps getting helped. Communication, honesty, and a little respect for people's time go a long way. Unfortunately, I didn't experience any of that here.

Needed 5mm pen needles for medication. Associate in the pharmacy rolled his eyes at me and told me…read moreI needed a prescription. I walked out and ordered them off Amazon, they arrive tomorrow.

Located in downtown Bellevue, this CVS is hidden away in a corner of the Meyden apartment complex…read more(built in 2016), which provides it needed indoor car parking and ready supply of customers. Inside, it uses a simple rectangular one-story space to provide easy to navigate aisles. There were only a few items that were behind lock/key, allowing us to easily find, grab, and pay for our searched items without waiting for anybody.

Slow, inefficient, and rude, this is definitely the worst pharmacy I've ever been to…read more The first problem is mostly in optics. This pharmacy is open and exposed to the customers and some of the store, and as such you can really get a sense of how inefficient it is. There's often more than five people working here but many of them just seem to be standing around working on "something" while one or two max are actively helping customers. Maybe it's just that this particular pharmacy services more clients or something but compared to nearly every other place I've ever got my drugs from where there are like one or two people visibly working in the department, this one has like 3X the people but is three times slower. 90% of the time you're going to be waiting 10+ minutes to get helped. Everything takes forever. Once you finally get up the counter, despite you having a notice that your prescription is ready for pickup you're occasionally going to have wait an additional 15-30 minutes because apparently it won't be after all. And then there's the attitude of some of the people working there. On three separate occasions I've heard people working there been audible combative with customers on the phone or to the in person patrons, all in earshot of everyone in line. A few days ago an old guy was complaining quite reasonably in the general spirit of what I've described above and some guy in the desk behind the counter very loudly scolded him: "We are facing numerous organizational and personnel challenges right now and your attitude isn't helping. I've had six people quit on me recently." This guy should be fired NOW because if he's going to work in customer service he needs to grow up immediately.

Latest update: I am unable to make a message to the business. I want to take this feedback further,…read moreas the cashier pressed the button "I decline for the pharmacist to give a consultation" so I know what I'm taking and how to take it, but then I said I DID want it since I had to take the pill 4 times a day. She said "go to the window" "PHARMACIST CONSULTATION" 5 minutes later no consultation. They need new management. I completely understand how busy healthcare workers are, but I've never seen a Bartell's this busy. Skip this Bartells. I have never seen a line bigger than this pharmacy. I needed a prescription and I waited 1 hour in line which is ridiculous but I wasn't sure if that's just how it is in Bellevue?? Update: after I waited an hour from 12-1pm I came back at 5pm to pick up my medicine and I don't want to do the prepay bc I want to pay in cash so I have to wait an hour more. I'm supposed to take this medicine 4 times a day and have missed doses just waiting in this line. Simply absurd. How can they be this understaffed, and why haven't they opened more knowing the influx of people who come here since there are so many high rise apartments and offices nearby?

I'm not sure why the bad reviews. OK, they retail and sucks…read moreis very poor options and empty shelves like every other pharmacy acquired by CVS , but I have no complaints in regards to Pharmacy. Since I've been going to this pharmacy for myself and frequently with my elderly MIL for prescriptions, vaccinations, etc the staff is very helpful, knowledgeable, friendly and work very efficiently. They often also have medication's that are backorder at Safeway. In comparison to the alternative in the same shopping area, this Pharmacy stuff is outstanding.

Yeah... probably the worst pharmacy ever…read more Not referring to the retail side of the store. Pharmacy employees here do not know what they are doing and they are very disorganized. Employees aren't mean or rude or anything but just don't expect them to be ready when you show up to your appointment on time.

I like that this pharmacy is open until 6pm on days that they're open. I do not like that they are…read moreclosed on the weekends. This is not a full-sized retail location so the most you can pick up in addition to your prescription(s) are some snacks and greeting cards.

- I don't like Walgreens in general, but this place is ok -…read more This location is inside of the overlake hospital, so there're many patients that get their meds here. However, I usually don't need to wait for a long time when I come here around 2-3pm when it's slow. There's a Starbucks next to it, so you can grab coffee/pastry while you wait for your med if it takes forever. I think the longest wait that I've had there was like 15 minutes, but it was killing me already... I don't understand why that happened when they emailed you about it's ready to be picked up... definitely not READY for sure.. oh well, it's ok when you compare to the other places.

Came in for a vaccine appointment at noon. Arrived 5 minutes early…read more Was told they were running at least an hour behind on vaccine appointments. Immediately left. There were six employees in the pharmacy. This location is completely mismanaged.

This is for the pharmacy: Waited on hold for 20min (which I…read moredon't mind, I know they are busy). What I DO MIND is when it's finally my turn someone picks up the phone and then immediately hangs up. Just as professional as you would expect from Walgreen's pharmacy

This will be a CVS soon but this Bartells and its employees have served us extremely well for years…read moreahead of the rite aid/CVS shenanigans. I am glad that there will continue to be a location for their prescriptions and basic needs.

Still the same. Not enough staff at the pharmacy. See latest picture…read more @Bartells internet responses. Do not reply with more useless platitudes. HIRE MORE STAFF.

My first job out of high school was at a Rite Aid (Rossmoor location wha wha), and the facing job…read morein this pharmacy section was a serious hot mess, everything looked out of place and askew. I asked the Pharmacist where the finger splints were and she didn't know and told me to ask an associate. In my day our Pharmacist would come out and walk you to the section you needed help with, hand you the item, and ask if you had any questions. I don't know if RA has really changed that much, but there will be no smile awards for you my unhelpful Pharmacist friend. We ended up finally finding a finger split at a Bartells, which also had tape and finger sleeves. So yeah, from now on that's where the honey and I are going to go for last minute medical items, sorry Rite Aid.

The pharmacists and staff are very friendly and helpful. They go out of their way to try and get…read moreyour rx filled when you need it. The employees up front where you come in don't seem to be trained enough a lot of times. Stock is low, evidently due to the bankruptcy filing. The pharmacy staff makes up for it quite a lot, and keeps you coming back.

The only reason why I am giving Rite Aid is a 4/5 stars, is because every time I go into Rite Aid,…read moreit seems like the shelves are looking more bare, each time. Although I see this, I also have to add, that the workers are still pleasant, friendly and willing to help me find what I need if I cannot find it.

The shopping was a great experience. The service was good. There are plenty of free parking.read more