They are amazing I've been going there for a few months now and they're very cool the pharmacists…read moreare nice and they are professional and knowledgeable and I like the fact that when I can pick up my prescription they deliver it to my home that is very convenient to me especially how busy I am going to doctors and other appointments they can just deliver my medication to my home and my husband and I like that because we are both busy people so that's a big convenience

I pick up one prescription here and I haven't had any issues with inventory. It's a small pharmacy…read morewith about 5 employees and never seems to be too busy. There's always parking available and I'm in and out within 5 minutes. Great alternative for sure!

Your average CVS. They're open 24 hours including the pharmacy counter. I think they're closed for…read more30 minutes for lunch break. Some shelves are empty and sad looking but they've cleaned up the carpets and aisles since last time I was here. Pharmacies now are q necessary evil.

Dear CVS Senior Management,…read more I am writing to express my disappointment regarding a recent experience I had at CVS Pharmacy. The service I received was extremely poor, and some staff members behaved in an unprofessional manner I spoke with an employee named Imelda regarding my medication, but she walked away without explanation while I was in the middle of speaking to her. I was left waiting without any update, and she never followed up or checked on my prescription. I then asked for assistance from the manager, Jessie, but she did not take the time to properly review my situation. Even though I explained that my doctor had already sent the fax, she told me I could not receive my medication. Her tone felt impatient, and she raised her voice, which made me feel uncomfortable as a patient. Because of this, I had to contact my doctor again while waiting at the store. After they resent the information, the medication was eventually found in the system--but no one had taken the time to check thoroughly before. I ended up waiting about 20 minutes unnecessarily. I used to visit this CVS location often, and the staff was always helpful and professional. It was one of my favorite stores. However, after this experience, I feel nervous and uncomfortable returning, which is disappointing. I hope management addresses these issues, especially since this is a 24-hour location that many patients rely on. I would also like to recognize Liz, one of the pharmacists, who was very kind, patient, and helpful. She clearly explained everything and made sure I received my medication. I truly appreciate her excellent service.

I really work hard to support small businesses so when my original pharmacy closed down I…read moreresearched around my area and found Aviva. They had great reviews and I figured we could get more attentive service with a smaller pharmacy. Unfortunately, here I am for the third time, waiting for a prescription after calling in three hours ago and being told all my prescriptions would be ready. Out of the four I requested, they had said one they were already working on so it would be ready with the other three. Great! I thought... Lo and behold, upon pickup, three hours later, it was NOT ready and nobody knew why it was just sitting in the queue. Regardless, if I had other prescriptions requested, I'm not sure why they wouldn't complete that one along with the others. Seems like common sense. I used to work in a retail pharmacy so I know things can happen, but this place has just consistently dropped the ball: not following up, not ordering when out of stock, not having prescriptions ready when promised. My husband has also had similar experiences. I just wanted a place that was helpful and reliable. Unfortunately, this is not it. And the customer service is more miss than hit, which only adds to the frustration. After today, I am working on transferring both my husband's and my own prescriptions.

I came to Aviva Pharmacy as a new patient from another pharmacy in Southern California. My primary…read morecare physician called in my prescriptions on Friday. I called the pharmacy yesterday and I was told that they hadn't received my prescriptions. The pharmacy technician told me she wasn't able to help me. I called again today and the pharmacist told me he couldn't help me. If you're from Southern California and you're new to the Long Beach area, be cautious of this pharmacy. They won't help you.

Outstanding. They are shirt staff but someway they continue to try their best to serve the…read morecustomers. I highly appreciate the continued effort they put forth with short employees. Good job staff.

I was looking for some cough medicine. Happened to drop by this location. Found it! Got what I…read morewanted. This place looked cluttered. I was in and out!. No more no less. Experience: Noticed the Cashier was bias on who she greets. I waited for a few people that was a head of me. She greeted those that she felt being friendly too. When she got to me, it was crickets Zzz. I felt that was not professional at all. Overall, a store is a store. Plenty of parking. Cashier could use some help both physically and professionally.

Let's get real, ever since a bunch of pharmacies shut down (like rite aid) Every CVS and Walgreens…read moreis having to over compensate Since I have chronic pain / repeated procedures / surgeries, it's safe to say this place is my second home lol I've dealt with Tracy a couple times, including inside the Pharmacy (not just the drive thru pickup) after one of my past surgeries a few months ago, She saw me doubled over in pain while trying to get my medication after a bladder surgery that was extremely painful. I kept getting texts saying my medication was ready, but everytime I called to double check, it was not. When I showed up she got me my medication within less than 30 minutes and was on top of it. (And she kept telling me to sit down and asking if I was ok) I'm extremely understanding that these places are overwhelmed. I've dealt with a really rude male pharmacist here, but Tracy has literally been a lifesaver Recently, I had called ahead of time to see what I needed for an early release (2 days early for a medication that is highly controlled due to me not being able to pick it up on the scheduled day) she told me exactly what to request from my doctor. (Which, I got ahold of my doctors office and told them) My doctor put in for my medication, but unfortunately, they did not put what Tracy needed them to put. It was night time and my doctors office was already closed. Tracy told me not to worry at all and that she would call them in the morning and get it taken care of for me. I honestly did not think much of it. I was fully prepared to call my doctors office / having to deal with it all on my own. Yet, I got a text saying my medication was ready in the morning. Tracy even called me personally (not just the automated generic voice message system they leave saying to come get your medication) Tracy called and told me that she had been calling my doctors office as soon as they opened and she had everything taken care of for me. It honestly made me cry. While dealing with so much such as a surgery and trying to get everything taken care of, it meant so much to me that she took care of everything for me and did not make a fuss about it. She literally went above and beyond and I'm extremely thankful that she not only does her job, but is extremely sympathetic and helpful. Tracy is a pro Every time Tracy is working, she goes over the medication with me and asks if I have any questions and etc If you have any issues I highly suggest asking for her (but only if you're nice to her, because she's amazing) This location has a drive thru and is also open 24/7

Went to print a document. It took over an hour and the staff is not helpful…read more They don't tell you how long it's going to take and if you have something you need, go somewhere else. The process does not let them help you. Walgreens it would be fine for photos. I would pick up later but if you're in a pinch, go somewhere else.

I like to shop this location since is located around many shops and restaurants and I can complete…read moremany errands. They have a drive through for pharmacy, but I was picking up a few household items I had ordered on the app with my reward points. The store is clean and easy to shop, smaller than some of the other stores, and they sometimes are out of itemsI want, but pickup at the counter is very easy. They always seem to have enough staff for the checkout line, and they are friendly and efficient. In-store pharmacy, though, is always busy with a wait. There are always good sales and digital coupons, and in general with CVS I earn discounts for getting prescriptions

Review is for the pharmacy. They don't even deserve 1 star. I would give them a negative 10 stars…read moreif I could. DO NOT TRANSFER YOUR PRESCRIPTIONS HERE!!! They are absolutely horrible. Like legitimately the absolute worst CVS. Like all other CVS pharmacies, they suck, but this one is probably the worst pharmacy amongst all the them. And the one inside Target is pretty bad too. But not worse than this one!! I chose this pharmacy because they're 24 hrs and have a drive thru as well as being close to where I live. Had I known what a sh*tsh*w it was here I'd would have never switched pharmacies. They are SUPER JUDGMENTAL if you have pain meds. They automatically treat you like some junkie degenerate. Even though I've had multiple failed spinal surgeries (the last one being a spinal fusion) , a seriously painful autoimmune condition that affects all my joints and severe chronic pain to where some days I can't even get out of bed, walk or dress myself without help. And I've already exhausted all my surgical and non surgical options. Like what am I supposed to do? Do they need me to bring my medical history in order to justify why I need these medications. What do they need? Call with my surgeon? All my X-rays, MRIs, a copy of my medical and surgical history??? All of this hassle for freaking Tylenol with codeine!!! They used to give you that for tooth pain and I'm here trying to get by on taking it for pain that would send most people to the ER. You would think I'm asking for fentanyl with the way they treat me. I don't know what I can do to make these people stop treating me like lesser than a human being because I need these medications. I wish I didn't need them. Who wants to go through this hassle every month. Oh my Lord, don't even try to travel and need your medications early. I had to travel 1 time and got my script 4 days early and months later I'm still paying the price for it. They also arbitrarily choose when your prescription will be due. Their policy is every 28 days, you can pick up your prescription. However, they will choose your pick up date based on whatever they feel like that day. Or if the pharmacist doesn't want to fill it they'll just change the pickup date so it's the next pharmacist's responsibility. They'll either make you pick it up anywhere from day 28, 29, 30 or even day 31. They used to let me pick it up every 28 days but now all of a sudden they're making me pick it up day 31 for the month of July. They won't give me an explanation as to why the pick date constantly changes. When I do ask, they automatically make me feel like they've labelled me as a "drug seeker". Every pharmacist will give me a different answer to when I can pick it up. One pharmacist said I can pick it up day 28 and changed it to automatically fill on day 28. Then another pharmacist who I'm assuming was supposed to fill it that day, changed it again to day 30. It's like they're all passing the buck to the next pharmacist because they don't want to fill pain meds. Meanwhile patients are getting screwed. Do you think they care? Nope. In the month of May, I picked my script up day 28, then in June they made me pick it up day 30 and now in July, they're saying I can pick it up the earliest day 31. I don't care when I can pick it up if it's between day 28-30. Just choose a freaking time frame so I know when to expect to fill it. Except for Day 31. I don't want to be completely out of my medication before I can even get my new prescription. It's freaking ridiculous and so frustrating. If you ask why they constantly change pick up dates they don't give you a clear answer. They mumble some bs "well you picked up day 28, 2 months ago so it's cumulative days so now you've got to pick it up day 30" What??!!!? How does that even make sense. Then just don't give it to me day 28 one month and day 30 arbitrarily 2 months later. Just pick a goddamn date and stick to it. Then of course by even asking you've given them more reason to label you a "drug seeker". I AM seeking my medications! I freaking need them to survive day to day in order to manage my pain. Even though it doesn't control my pain entirely, I have no choice but to take these prescriptions. I'm severely limited on I can take due to GI issues. So this is the only thing I can take and they're making it so difficult every freaking month. Literally every freaking month I have anxiety going to the pharmacy wondering what kind of BS they're going to pull in order not to fill my Rx. This is flat out discrimination and should be illegal. Also their medications are trash quality. CVS will literally purchase the cheapest, least effective medications, and pass it off to the customer. All while making you feel like you should be so thankful you're even getting your medication this month.

This pharmacy is amazing! They are incredibly fast-paced--I usually get same-day pickup without any…read morehassle. The pharmacist is so friendly and welcoming, which makes a huge difference. Plus, the free delivery is a total lifesaver. Highly recommend BEST PART they have snacks for sale!!!

Best pharmacy in the world -- hands down…read more Pacific Plaza Pharmacy is truly the best pharmacy I have ever experienced. They don't treat you like a number -- they treat you like family. They go above and beyond in every possible way. They have literally delivered my medication several cities over just to make sure I didn't miss a dose. That level of care is rare and speaks volumes about their integrity and compassion. I was previously dealing with another pharmacy that was withholding my medication for selfish reasons, and Pacific Plaza Pharmacy stepped in without hesitation. They personally called, handled the transfer, and made sure my medication was moved over smoothly and quickly. No stress. No runaround. Just professionalism and genuine care. They do everything they're supposed to do -- and then some. If you want a pharmacy that actually advocates for you, looks out for your health, and treats you with respect, this is the place. I am beyond grateful for them and wouldn't trust my care anywhere else. Highly, highly recommend.

I have reviewed this business before as like the last review I was giving thanks for there constant…read moregreat customer service. Service is just awesome here on the phone amd walking in. Today I walked in to pick up my mother-in-laws new medication rather than have them send it. I was in and out in less than 10 minutes. The ladies that work here all are nice and always helpful. They offered vaccines here I wish I had known. As we had just left cvs getting several shots. I would of came here and got everything done and picked up meds in one shot. They are expanding thier business meaning business is top notch.

Hany George goes above and beyond to administer vaccines, I was in the Pharmacy less than 5 minutes…read morereceiving 2 vaccines. He multi-tasks, speaks multiple languages well, & really cares about people. My onlt reason for 4 stars is they have zero band aids, or any supples, for sale adn their front waiting area has a lot of space and 1 chair. Overall would receommend but you are in Long Beach not Beverly Hills.